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10 Steps You Should Take After a Fire

8/19/2019 (Permalink)

Fire is not something that people think about too often. That is until it affects them in some way.

When fire ravages your home or office, it can be a stressful and confusing time. It can leave you feeling vulnerable and alone. However, you don’t have to deal with the aftermath of a fire on your own. There are fire cleanup companies who can help you understand and navigate the entire process.

If you ever find yourself in the midst of a fire disaster, don’t lose hope. Stay calm and remember the steps to take following a fire. Before you know it, things will get back to normal and you’ll be “back on your feet”. 

1. Initiate Emergency Contact

First things first, when dealing with a complicated fire situation that’s out of your control, it’s best to call in emergency responders. It’s not the same for all parts of the world but in the U.S., you should dial 911. When your local fire department responds, they should eventually compile a fire report. Don’t forget to ask how to get a copy of this report. 

Next, research the fire cleanup companies in your area. There is one thing to remember here: Don’t settle for anything less than 1 company who can provide 100% restoration. In the Dallas area, SERVPRO of North Irving is a full-service fire and water damage restoration firm. With a wide range of services, we’re a one-stop-shop for customers:

  •     24/7 emergency service available
  •     Board-up and roof-tarp services
  •     Water damage remediation
  •     Cleaning and taking inventory of belongings
  •     Help with moving in, moving out, and storage
  •     Restoration of textiles and electronics
  •     Removing smoke and fire odors
  •     Roof replacement
  •     Reconstruction (if we tear it out, we’ll rebuild it)
  •     Live, 24-hour security

During initial contact, we ask questions about the fire event to determine what equipment and resources are appropriate. Then, we arrange to begin the cleanup and restoration job immediately.

2. Make Sure It’s Okay To Enter The Building

Before you or anyone else enters a fire-damaged building, make sure to get the go-ahead to do so. Depending on the severity of the fire, the structural integrity could be compromised. Emergency responders should advise when it is safe.

3. Contact Your Insurance Provider 

Let your homeowners' insurance company know about the fire. This is when you should give them the details of the disaster restoration company you want to use (i.e. tell them you’re using SERVPRO for cleanup and reconstruction). The adjuster should give you a claim number to pass along to the cleanup company. Always remember that it’s your right to go with a fire damage restoration firm of your choosing. 

4. Schedule An Inspection and Fire Damage Assessment

Once you’re given the okay to re-enter a structure, it’s time to get to work (or rather, put the fire cleanup companies to work). An inspection should be completed to identify the extent of the fire damage. This is key in establishing the right plan of action. 

When our SERVPRO technicians visit a property, they conduct a comprehensive inspection. They document the scope of the damage and prepare an estimate for the client’s insurance company. From there, our team works with insurance adjusters to get the claim approved as soon as possible. After claim approval, we can move forward with additional fire damage services.

5. Secure The Property

As previously mentioned, fire can result in damage to the structural integrity of a building. In some situations, the walls, windows, and roof are weakened to the point where belongings are exposed to the elements (and possibly criminals). 

The solution here is to immediately tarp the roof and board up the exposed areas of the building. This not only protects the structure from further damage but also provides some security. Fire cleanup companies like SERVPRO of North Irving are experienced in board-up and roof-tarp services. Moreover, if it’s necessary, we’ll send a security guard to watch your property while it’s exposed. 

6. Find Shelter

Unfortunately, a fire can do so much damage to a home that it’s deemed temporarily unlivable. In this case, you’ll want to organize for a place to stay. If you don’t have family members or friends who can provide shelter, there are other resources available such as Insurance policies with short-term housing options, disaster relief organizations, and government programs dedicated to large-scale disasters (i.e. FEMA or state agencies) 

7. Employ A Water Removal and Drying Service

 If water is present, it should be handled in a specialized manner. Hidden moisture can cause a whole mess of problems including mold and bacteria growth.

When considering fire cleanup companies, look for a firm who has extensive experience in water removal and extraction. For example, SERVPRO of North Irving utilizes state-of-the-art equipment to ensure water is properly removed and items are effectively cleaned. Additionally, we are the only SERVPRO in Dallas who is Esporta certified (we can clean textiles affected by contaminated water). 

But wait, there’s more. We carry a whole host of other certifications as well:

  •     WRT (Water Damage Restoration Technician)
  •     ASD (Applied Structural Drying Technician)
  •     FSRT (Fire & Smoke Damage Restoration Technician)
  •     IICRC Certified Firm
  •     OSHA (10-hour General and/or Construction Industry Training Program)
  •     RRRP (Lead-Based Paint Activities and Renovation)
  •     ECTP (Employee Certification Training Program)

8. Remove Smoke and Soot

After a fire, there’s a ton of cleaning work to do. More than likely, you’ll find soot on belongings. And, there may be an overwhelming odor of smoke. Qualified fire cleanup companies should be well versed in the specific procedures to clean smoke and soot.

At SERVPRO, we use propriety chemicals to remove smoke and soot. We clean the entire property as well as the items inside to ensure all smoke particles are eliminated.

9. Clean and Sanitize Structure and Belongings

If items and structures are salvageable, they should go through a heavy-duty cleaning and sanitizing process.

After we remove smoke and soot, we clean, sanitize, and disinfect belongings to bring them back to pre-fire condition. This includes using ozone, air scrubbers, or foggers to deodorize property and possessions.  

10. Restore The Structure

Restoration involves anything from minor repairs to reconstruction. Keep in mind not all cleanup firms can provide full restoration services. Many companies will tear out damage, but they’ll leave the homeowner or business owner deal with reconstruction.

As a full-service restoration firm, the techs at SERVPRO of North Irving can rebuild anything that needs to be torn out. We work hard to ensure properties get back to their former glory.

Rely On Fire Cleanup Companies You Can Trust

Really, it comes down to finding a company who can do all the heavy lifting for you. As you’ve probably gathered by now, SERVPRO of North Irving is that company for folks in Dallas. Our goal is to take as much weight off our customers’ shoulders as we possibly can. You should expect nothing less than this! 

If you’d like to learn more about SERVPRO of North Irving, get in touch!

The Most Common Causes of Fire Damage (and How to Avoid Them)

8/9/2019 (Permalink)

The Most Common Causes of Fire Damage (and How to Avoid Them)

We’re not going to mince words here: Fire damage sucks. As we all know, a fire can be detrimental to your property, health, and pocketbook. But, we can tell you that fire damage is not the end of the world. It’s possible to bounce back.

Of course, we understand that you’re probably not here for advice on the aftermath of fires.  Certainly, you’re here for recommendations on how to prevent fire damage from happening. Well, we can help with that as well!

You see, the techs at SERVPRO of North Irving have been in the fire and water cleanup biz for over three decades. When folks are looking for fire restoration in Dallas, we’re the ones they call. For this reason, we’ve decided to share the most common causes of fire damage as well as how to prevent them.

1. Cooking

We’re starting with the leading cause of home fires and fire-related injuries. It’s no wonder why kitchen fires pose a fire threat. After all, it’s where open flames and heat live. It’s relatively easy for items such as oil, food, clothing, and paper towels to quickly catch fire.

Fortunately, the best way to prevent kitchen fires is simple: Pay attention to what you’re cooking. If you have to walk away when the stove or oven is on, make sure someone else is watching it in your absence.

(In case you’re wondering, yes — kitchen fires are the main reason why we’re called in for fire restoration in Dallas.)

2. Smoking

It’s not pleasant to talk about it but smoking is the number one cause of residential fires resulting in death. You’ve probably heard the stories before: Someone falls asleep while smoking and wakes up to a burning bed or couch. Or, a cigarette doesn’t get fully extinguished so it continues to burn until it turns into a big fire.

Simply put, smoking indoors is not a safe practice. And, it’s not just cigarettes that we’re talking about. E-cigarettes also pose risks since some malfunctions can cause them to explode. If you need a cigarette or e-cig, try only using them outdoors. And, when putting out a cigarette, ensure that it is properly extinguished.

3. Heaters

Following cigarettes, the portable heater is the next major cause of fire-related deaths. It’s all innocent enough. It gets cold in the winter so you fire up the furnace or heater. But, you may also break out the space heater to help you get a little toastier. This is fine but just be careful while it’s on.

When using a portable heater, place it in an area that’s free of curtains and furniture. Also, keep your clothing and body parts away from the heating elements. And, don’t leave a small heater running if you’re not around to keep an eye on it.

4. Malfunctioning Appliances and Wiring

Appliance and/or wiring issues are the leading causes of electrical fires. A significant problem that arises here is that these fires are often hard to extinguish since water conducts electricity.

There are many possible culprits of electrical fires:

  •     Faulty outlets
  •     Frayed cords
  •     Aging appliances
  •     Running cords under carpet or rugs
  •     Too many plugs in one outlet or power strip

Obviously, you have the ability to control what appliances you use and how many electrical items are plugged in. When it comes to wiring issues, however, it’s wise to enlist the help of an electrician to figure out the problem. The best preparation for electrical fires is to make sure you have a fire extinguisher that handles class C fires (there should be a label on the cannister).

If an appliance catches fire, unplug the device as soon as you can (or turn off the electricity if you can’t get to the plug). If you find yourself sans an extinguisher when a small electrical fire breaks out, try pouring baking soda over the flames.

5.  Chemicals

If you’re like a countless number of homeowners and business owners, you probably have a spot where you keep chemicals. There’s a good chance that a flammable liquid is lurking around in there somewhere.

While we’re not suggesting that you run to a trashcan and dump out all your chemicals, we do suggest reading the labels. Pay attention to the storage recommendation and follow it accordingly. And, when you’re using a flammable chemical, handle it with care.

6. Fireplace

Fireplaces are excellent for setting a cozy mood. But, a fireplace holds a hidden danger: Buildup. Creosote is a flammable matter that can build up and cause a fire to spread from a chimney to other parts of a building or house. Also, animals can get into chimney spaces and leave behind fire-catching debris.

Luckily, there aren’t too many steps involved in fireplace maintenance:

  •     Look for brown or black buildup in the fireplace and chimney.
  •     Check for critter nests and debris.
  •     If you notice any problematic material, utilize a chimney sweeping service.
  •     Perform a fireplace inspection at least once a year.

7. Candles

Candles are delightful. It’s a wonderful way to enjoy the smell of cake and cookies without eventually ingesting calories! However, an open flame is always a hazard.

Responsible candle ownership is key here. Never leave your candles unattended, always blow out lit candles before you leave a room, and make sure there are no flammable items near your candles (i.e. paper, facial tissue, and chemicals).

8. Childhood Wonderment

We’re sure your children (and the children you know) are little angels. But, it’s just the nature of kids to be curious (and sometimes even a little mischievous). It’s not unheard of for a child to light a small fire that quickly rages out of control. 

Teaching kids the dangers of playing with fire is important. If you have matches, lighters, or flammable liquids, put them in a safe place that’s not accessible to children. Additionally, regularly check your smoke detectors to make sure they’re functioning correctly.

Need Fire Restoration in Dallas?

Get in touch with us! For over three decades, SERVPRO of North Irving has been a go-to fire damage expert. We’re a full-service agency who is available 24/7, and we specialize in fire damage assessment, smoke and soot removal, emergency board-up and tarp services, and cleaning and repair. Plus, if there is water present, we handle water removal and drying as well.

Home Upgrades to Protect You From the Next Big Storm

8/9/2019 (Permalink)

Home Upgrades to Protect You From the Next Big Storm

You know how the old saying goes: It’s better to be safe than sorry. No matter where you live, there’s a decent chance that harsh weather will affect you at some point. It’s just the nature of, well, nature. 

It’s impossible to predict exactly when a storm is going to hit and how bad it’s going to be. Sure, meteorologists and doppler radars give it a good go; however, Mother Earth doesn’t always enjoy playing by the rules of others.

As water damage inspection specialists, we at SERVPRO of North Irving have dealt with a lot of nature’s handiwork. We’ve found that the best defense against a storm’s destruction is preparation. Below are some easy steps you can take to help ensure your home is ready to “battle” severe weather.

Stabilize Your Roof

It can be argued that in a wind situation, the roof is the most vulnerable part of a home. Obviously, one reason is that it’s generally the first structure to be hit with the elements. But, more importantly, strong winds can affect the air pressure in a way that causes a roof to be lifted from its support. If that wasn’t clear, we’ll say it in another way: Wind can rip your roof right off of your house. 

First and foremost, regular roof maintenance is key. Clean your downspouts and gutter guards. Also, check on your roof at least twice a year. Look for issues like moss, cracks, or damaged/missing shingles. Any problems should be addressed as soon as possible. If you notice evidence of water leaking into your attic (i.e. stains on sub roofing or moisture on attic walls), you should consider a water damage inspection.

When it comes to upgrading a roof for protection, a good strategy is to utilize roof to wall attachments. A simplified way of explaining this is it’s the process of attaching heavy-duty straps or clips from the roof of a house to its structure.

In addition, you may also want to employ a sealed roof deck. Basically, this is a layer of protective material that stays in place underneath your “main” roof. In the unfortunate situation of a roof being blown off of a structure, it helps prevent water and debris from getting into the home and causing undue harm.

Understand Your Insurance Coverage

We’ll admit this isn’t necessarily a home upgrade in the traditional sense. Adding a change, also known as a rider or endorsement, to a home insurance policy probably doesn’t make you feel like you have a newer house. However, it’s worth mentioning that it’s vital in protecting you against devastating renovation costs.

You can’t assume your policy is going to safeguard your home from any type of weather. Homeowners insurance policies vary in the kind of disaster events they cover and it’s up to you to purchase what’s right for your home and location. In general, a homeowners policy does not automatically cover hurricanes, earthquakes, or floods. If you’re not comfortable with reviewing your insurance documents to locate the specific coverage or exclusions, you can simply ask your insurance agent or underwriter about it. 

Also, while we’re on the subject of insurance, it’s recommended you should document your belongings (take pictures and note what each item is, where it is in the home, and any applicable model or serial numbers). When SERVPRO techs perform a fire and water damage inspection, they take photos and measurements of your possessions to assist in the claims process; however, you should still do your own home inventory before dealing with an emergency situation.

Seal Your Doors and Windows

If there’s any part of your home that’s exposed, wind and water are going to do their best to exploit it. Prior to a storm, it’s important to properly fortify your windows and doors. This includes a garage door and any skylights.

It’s not hard to find storm shutters and doors at your local home improvement store. If you’re a DIY-type person, you can make your own shutters with plywood (if it’s at least 3/4 inches thick) or corrugated metal. Also, you can place braces behind your garage door and doors.

Secure Outdoor Items

Yup, one of the best ways to protect what’s inside is to pay special attention to what’s outside. Strong winds can turn objects of any size into dangerous projectiles.

Try to keep all of your bushes and trees trimmed and neat. Clean up any debris so it’s not scattered about. If you have large furniture or equipment in your yard, consider using stakes and anchors. If it’s possible, bring all smaller items inside. This may be your garbage cans, lawn ornaments, plants, or any other object that can’t be securely anchored down.

Prepare An Emergency Kit

We’ve discussed the subject of preparing emergency kits before. While our advice was specifically about hurricane kits, the concept applies to any storm or natural disaster event. 

Here are some of the items you should keep in a basic emergency kit: 

  •     First-aid kit
  •     Garbage bags and ties
  •     At least three days of water (one gallon of water per person, per day) and non-perishable food
  •     Manual can opener
  •     Cell phone batteries and car charger
  •     Hand-crank or battery-operated radio
  •     Extra batteries
  •     Matches
  •     Soap, toilet paper, and wet wipes
  •     Emergency preparedness documents
  •     Whistle

Know That You’re Not Alone

Yes, we know this isn’t an upgrade or preventative measure but it still matters. An emergency situation can leave you feeling confused and defenseless. It can be overwhelming and keep you from taking steps that are immediately necessary. When you have the support of an expert cleanup and restoration company, you get back to your pre-storm life faster.

In the Dallas and Fort Worth area, the company of choice is SERVPRO of North Irving. We have a reputation for providing our customers with impeccable service and a keen sense of understanding. Not only do we provide 24-hour emergency disaster restoration services, but also we work with a customer’s insurance company to help speed up the claims process. Ultimately, we strive to take as much stress off of a storm victim’s shoulders as we can.

To speak with someone about fire and water damage inspection, cleanup, and repair, send us a message or give us a call at (972) 986-7677.

Commercial Air Duct Cleaning in Dallas Fort Worth

8/8/2019 (Permalink)

SERVPRO of North Irving offers commercial air duct cleaning in Dallas Fort Worth. Call today for a free inspection and estimate: (972) 986-7677.

Commercial Duct Cleaning in Dallas

Commercial air duct cleaning requires specialized tools, techniques, and training to get the job done right.  Our technicians are trained to handle air duct cleaning of any size in all kinds of facilities, including manufacturing facilities preparing for inspections by the FDA

SERVPRO of North Irving makes the Commercial Air Duct Cleaning Process simple and convenient for our clients.

Step 1: Call Us to Schedule A Free Inspection and Consultation

Call us right now and let us know what you’d like to get done.  We’ll typically ask you:

  • How many HVAC units do you have?
  • How many duct openings are there?
  • How high are your ceilings?
  • What size filters do you have?

Answering these questions helps us show up at your property prepared for your inspection.  While we’re there, we’ll ask you to walk us through your property and answer any more follow-up questions we might have. 

We’re available by phone 24-hours a day, and we’re waiting for your call right now. 

Step 2: Receive Your Commercial HVAC Cleaning Estimate

We’ll get right to work preparing your estimate.  In just a short time, it’ll be emailed to you for your consideration.  The project can start as soon as you give us permission to begin work. 

Step 3: Schedule Service - Also Available After-Hours and Weekends!

Business interruption is expensive.  We’re a business, too, and we understand the importance of finding a solution that allows your business to continue operations as quickly as possible or, even better, not stop them at all.  

We make ourselves available to clean commercial air ducts when it’s most convenient for our clients, including:

  • Regular business hours
  • After-Hours
  • Overnight
  • Weekends
  • Holidays

If your commercial property requires special considerations, just let us know.  We’re happy to find a solution that works for you. 

Ready to Get Started? 

We’re ready when you’re ready.  Give us a call or contact us now to schedule us to visit your property.  We service all 

Commercial Cleaning Before An FDA Inspection

We have helped commercial properties, including manufacturing facilities, help prepare for FDA inspections.  Our cleaning package includes:

Do you need other specialty cleaning services to prepare for your inspection?  Just let us know.  

Mold in Commercial Air Ducts

Mold in commercial air ducts often grows in buildings with high moisture or those with inadequate ventilation.  Finding mold in air ducts isn’t what anyone wants, but it can be taken care of. 

If we find mold during our inspection of your property, we can take care of it, too.  Our franchise is a licensed Texas Mold Remediation Contractor, and we’ve helped remove mold from commercial air ducts for many businesses and commercial properties in Dallas Fort Worth.  

Every commercial mold remediation project is custom planned for our clients. Just like with regular cleaning, mold remediation can happen:

  • Regular business hours
  • After-hours
  • Overnight
  • Weekends
  • Holidays

Need more details on commercial mold remediation?  Give us a call.  Our mold remediation experts will be happy to answer your questions. 

Multi-Stage Air Duct Cleaning

Many businesses choose to clean their air ducts in stages.  The reasons for this vary from budgetary to simply being unable to close their entire facility down at one time.  We are happy to grant these special requests from our clients. 

If your commercial air duct cleaning project needs to be staged, we’ll create a schedule to take care of you.

Simultaneous Commercial Carpet Cleaning

As our commercial air vent technicians get to work on your ducts, we can also perform other commercial cleaning services on your property.  The most popular add-on is commercial carpet cleaning.  Our cleaning technicians can work on your floors and rugs at the same time.  Many businesses bundle our services to refresh their entire space. 

  • Commercial Cleaning Bunding Discounts Available
  • Happens Simultaneously with the Air Duct Cleaning
  • Clean and Refresh Your Entire Workspace

We’re a Full-Service SERVPRO in Dallas

Our franchise has been serving our home of Dallas Fort Worth for over 30 years.  We are a full-service SERVPRO in Dallas available to clean and restore any business and commercial property in North Texas.  

Call us today to schedule a free consultation!

In Need of Repairs? Know When to Use Homeowners Insurance

7/17/2019 (Permalink)

For some folks, insurance is a double-edged sword. They know they need insurance in case there’s a disaster, but they certainly don’t want to be faced with a disaster despite the “investment” in insurance. But, the fact of the matter is it’s a necessity and every homeowner should have it. It is a good thing.

Generally speaking, a covered insurance claim is designed to “make you whole”. In other words, it gets your home to the pre-damage condition. In insurance-speak, this is called indemnity. The problem that arises here is claims can result in higher premiums or possible policy cancellations. There are some situations in which an insurance company may question the validity of a claim:

  • The costs of repairs or replacement do not exceed the policy deductible.
  •  The damage and claim fall underneath the exclusions section of the policy.
  • The damage and claim could’ve been prevented. 

It’s possible the last point gave you pause. Surely, a natural disaster isn’t preventable. However, let’s say a natural disaster causes damage to a roof that’s in obvious disrepair. This may end up a denied claim. For this reason, we’ve decided to share some preventative measures and fixes that are more cost-effective to handle yourself versus using home insurance.  

Take Care of Your Roof

Remember when we mentioned the hypothetical roof problem?

If maintained properly, roofs should last about 25 to 30 years. The first inspection should occur 10 years after installation with additional inspections happening every 3 to 5 years.

As far as what you can do on your end, try to look over your roof at least twice a year. Check for damaged or missing shingles. Also, make sure to clean any gutter guards and downspouts so water can flow easily from the roof.

When it comes to a roof, you typically have a good idea of when to use homeowners insurance. For example, if your roof is in great condition and damage is caused by a what your insurance policy considers a covered peril (i.e. fire, wind, hail, etc.), there’s a decent chance a claim is in order. On the other hand, if the damage is due to wear and tear or poor maintenance, a claim denial may be on the way.

Prevent Water Leaks

At SERVPRO of North Irving, we have extensive experience in dealing with water damage. It’s one of the most common house problems out there. Luckily, there are several relatively easy tasks you can take on yourself to prevent a water and insurance mess:

  •  Properly caulk and seal showers and tubs.
  • Inspect pipes for leaks and cracks (have pipes repaired or replaced if needed).
  • In colder temperatures, insulate your pipes.
  • If you use a sump pump, test it every year.
  • Install sewer backwater valves in your drainpipes.

It’s worth noting that sewage backup, as well as the replacement and repair of sewer lines, tend to be excluded by insurance companies. But, some companies give the option to add specific endorsements that extend coverage to certain sewer issues.

Maintain Your Water Heater

Here’s the deal, water heater repairs and replacements are not usually covered by insurance. It’s also safe to say that if damage results from an old or malfunctioning water heater, your policy is not going to cover it. You have to stay on top of maintenance and replace equipment when necessary.

Depending on the manufacturer’s recommendations, test your pressure-relief valve and flush the tank on a regular basis. If you hear the unit making loud or strange noises or you see rust-colored water leaking out, there’s probably an issue. Also, if the water heater is around 10 years old, it may be time for a new unit.

Protect Your Foundation

Many insurance policies exclude problems caused by cracks in the foundation which means proper care is key. Ensure the soil around your house slopes away from the foundation (6 inches over a distance of 10 feet). Additionally, safeguard your foundation from excess water by pointing sprinkler systems away from the home.

If you start to notice signs of water in your basement (musty smell or water stains), apply water sealant to the walls and floors. Also, be on the lookout for evidence of mold. If it exists, it may be in your best interest to hire a mold remediation specialist. Mold is a pathogen that can be harmful to your health, so it’s better to be safe than sorry!

Care For Your Appliances and HVAC 

In general, an insurance company is not going to cover claims involving the malfunction or the normal wear and tear of  HVAC units and appliances. If there are issues, you usually have to either troubleshoot it on your own or hire a technician to make repairs. If your appliances shock you, it may be indicative of an electrical issue. Unless you are an electrician, it’s a smart idea to hire a professional to inspect.

While it’s true there’s not a one-size-fits-all care manual for all appliances and HVAC units, there is one task that’s consistently recommended by all manufacturers: On a regular basis, check for damaged hoses and replace them immediately. With an HVAC unit, don’t forget to replace all the hoses every five years.

Connect With A Professional To Handle Repairs And Inspections

As you’re probably well aware of, insurance companies vary in what they do and don’t cover. It is good to seek advice from an insurance agent or consultant to get a definite answer as to when to use homeowners insurance.

That being said, there is a chance your policy may cover various services offered by fire and water damage restoration companies. While wholly contingent upon the provisions of your policy, there could be coverage for services like biohazard cleanup, mold remediation, and fire and water damage inspection, cleanup, and restoration. It might also provide cover for reconstruction services as well.

How do we know all this? At SERVPRO of North Irving, we’ve helped tons of customers navigate insurance claims related to our services. We accept all insurance and work with companies to ensure the claims process and paperwork go as smoothly as possible. 

If you’re in the Dallas area and looking for certified professionals who handle fire and water cleanup, look no further! Connect with SERVPRO in North Irving today! 

6 Steps to the Water Damage Restoration Process

7/17/2019 (Permalink)

Water is everyone’s best friend — except when it’s not! When you own a property, sometimes water sneaks in uninvited. Unfortunately, if not treated properly, it can wreak havoc in more ways than one.  

Whether it’s because of an appliance malfunction or a full-blown natural disaster, a water emergency can leave you feeling vulnerable. From damage to your belongings to serious issues with mold, there’s a lot to consider. But, trust us, it’s not the end of your world.

You see, we’ve seen our share of water atrocities. For over 30 years, SERVPRO of North Irving has been a go-to source for water damage restoration in Dallas. We know how water “thinks” and we’ve perfected the process for dealing with the problems it causes. If you find yourself in the midst of a water emergency (and you hire the right cleanup and restoration firm), here is what you can expect.

Step 1: Emergency Contact

A water issue can happen at any time. Sadly, it’s not one of those things you can sleep on before you make a decision on what to do. You need to act quickly.

At SERVPRO, we have technicians available 24 hours a day and 7 days a week because a plan needs to be formulated as soon as possible. This may involve carpet restoration, mold damage mitigation, and even reconstruction. When you get in touch with us, we ask the important questions that help us understand the severity of your dilemma. 

Step 2: Inspection and Damage Assessment

Water is a trickster. It’s not always easy to see what it’s doing behind the scenes. Often, it takes a trained eye to see the situation for what it actually is.

When enlisting the help of an experienced firm, there are several actions you should see occur. When we’re asked to perform water damage restoration in Dallas, we work through an efficient inspection and assessment process:

  • Within 2 to 4 hours, technicians armed with the appropriate equipment are dispatched to your home.
  • Technicians inspect the home to pinpoint problem areas, stop the leak source, and identify the level of water contamination (clean, gray, or black).
  • An inspection is conducted to see how extensive the moisture damage is as well as if there are any safety concerns.
  • Photos and measurements are taken for the purpose of insurance claims.
  • Affected items are moved or blocked so rust and stains don’t set in.

Step 3: Water Removal/Water Extraction

Wouldn’t it be lovely if dealing with a flooded home or building was as simple as sucking out the water? Well, it’s not that easy BUT it doesn’t mean it’s incredibly hard. With the help of a professional, you can ensure the water extraction step is done quickly, smoothly, and correctly 

Our SERVPRO techs begin the water removal process immediately. Using moisture detectors, hygrometers, or other detection tools, we’re able to determine the extent of saturation. Infrared cameras may be used to “see” into the walls and ceiling. Additionally, carpet and carpet pads are inspected and removed if it’s necessary (if removed, a sample will be saved for your insurance company for their assessment on replacement). And, depending on the amount of water present, we utilize industrial wet/dry vacuums, submersible pumps, or both.

Step 4: Drying and Dehumidification

In some cases, water may be gone but it’s not forgotten. When water mitigation isn’t done right, it can seem like water is no longer present; however, there might be more lurking in walls and other places. This is when mold and other serious problems start to rear their ugly heads. Don’t let this happen to you! Only after water has been properly removed can the drying process begin.

After a SERVPRO team ensures water is removed, a drying plan is formulated. This includes setting professional equipment:

  • Moisture detectors to find hidden moisture
  •  Air movers to help with evaporation by creating airflow across furniture, carpet, and walls
  • Dehumidifiers and desiccant machines to pump dry air and absorb humidity at the same time
  • Monitoring technology to “keeps an eye on” the moisture levels 

Also, we visit your property on a daily basis to check the atmospheric pressure and make sure we reach our drying goal. 

Step 5: Cleaning and Repair

The next job to be done is cleaning and repairing items such as clothing, textiles, electronics, and furniture and upholstery. With our water removal and drying processes, it’s possible to restore over 90% of your home’s water-damaged belongings.

Our specialists are trained in recognizing what items can and can’t be salvaged. If anything needs to be disposed of, we work with you and your insurance adjuster regarding the optimal removal process. From there, we restore contents using a variety of cleaning techniques (i.e. dry/wet cleaning, sprays, foam cleaning, abrasive cleaning, immersion cleaning). We also identify and remove unpleasant odors utilizing air scrubbers and fogging equipment. And, we decipher and implement the appropriate sanitizing treatments (i.e. antimicrobial, antibacterial, or disinfectant).

Step 6: Restoration

Not to toot our own horn, but this is what sets us apart from other companies. As a full-service firm, we can rebuild what needs to be torn out. Of course, we perform several other restoration services as well:

Emergency Building Services

If your property was damaged by a storm, we provide emergency building services such as tarping a roof or boarding up windows. 

Moving Services

If we can’t move affected items to another part of your property, we can move belongings to our secure storage facility.


We attempt to bring your property to the state it was before the damage. This may include hardwood and tile floor repairs, drywall removal and installation, painting, and carpet repair and installation. 

It’s worth noting that from step one, we carefully document everything we do so it can be turned into an insurance company. We make a water damage dilemma as painless as possible.

We’ll leave you now with a word of advice: Don’t accept any less than what is described here.

You deserve to get your home back after a water intrusion!

If you’re ever in need of water damage restoration in Dallas, contact us! We’re IICRC certified and the only SERVPRO in Dallas who is Esporta Certified in textile restoration. Plus, we accept all insurance.

The Do's & Don'ts of Water Damage Restoration

7/11/2019 (Permalink)

No doubt about it — you work hard to turn a home into your own personal oasis. It’s where you go to relax and recharge. It’s where you connect with family and friends. But, let’s face it. Every now and then, there’s no way to stop trouble from finding its way into paradise. 

As a homeowner, there may come a time when you’re faced with a water emergency. From storms and flooding to sewage backups and appliance defects, water-damage culprits are constantly trying to creep into your home to wreak havoc. 

Luckily, it’s not the end of the world if a water nuisance finds its way in!

 While you might not be able to prevent a water emergency from occurring, you can prepare yourself for the aftermath. By remembering some key do’s and don’ts of water damage restoration, you’ll have your sanctuary back in no time!

The DO’S

1. Stop The Water From Flowing

If water is coming from a specific source, shut it off. If it’s a more complicated fix, you might need to hire a professional to stop the flow of water.

2. Cut Off The Supply Of Electricity When Safe To Do So

If any electricity is present where there’s water, turn off the applicable circuit breakers. Also, remove any electrical devices. If it’s not safe for you to do so and there’s the risk of shock, seek professional help. 

3. Remove Excess Water

Mop up any standing water. If the furniture is wet, wipe it down or blot it with a dry towel or cloth. 

4. Open Up Closet Doors and Furniture Drawers

Opening up your doors and drawers allows for airflow and promotes drying. This tip applies to luggage as well. 

5. Remove Items That Cause Staining

There’s a myriad of household items made with dyes or ink. When in contact with water, these can cause stains on carpet and furniture. If you see any of the typical offenders in or near the water-affected area, get them out of there:   

  • Rugs
  • Newspapers, books, and magazines
  • Potted plants
  •  Shoes

(If you end up with pesky stains, don’t get too upset. The right water damage restoration company can help with carpet and upholstery cleaning.)

6. Remove Important Items

Place items of importance such as artwork, photos, computers, documents, and keepsakes in a safe, dry location. If you have any leather and furs, hang them out to dry in a space at room temperature.

7. Prop Up Wet Furniture Cushions and Pillows

It’s exactly what it sounds like. Remove all cushions and pillows from the wet area and prop each up for even drying.

8. Place Aluminum Foil Between Furniture And Flooring

For furniture that can’t be moved, put pieces of aluminum foil between the legs and floor. This helps prevent saturation or the transfer of water from the legs to the furniture. Blocks of wood can also be used. 

9. Lift Draperies Off The Wet Floor

Loop the bottom of your drapes through clothes hangers and place the hangers on the drapery rod.

10. Hire A Water Damage Restoration Specialist

Beyond having the right equipment to deal with cleanup and repair, an expert should also have expertise in how to initially categorize the water. This is extremely important in determining the safety of the scene as well as if items can be salvaged and cleaned.

For example, when a SERVPRO technician arrives, he or she immediately decipher the kind of water category you’re dealing with:

  •  Category 1 (Clean Water) is considered sanitary water (should be cleaned before it gets dirtier).
  • Category 2 (Gray Water) is contaminated and has the potential to make humans and animals sick.
  • Category 3 (Black Water) is significantly contaminated and unsafe (sewage, trash, fertilizer, and other harmful agents).


1. Don’t Walk In The Wet Area

This may be a bit hard but try your best to not walk in the wet area. You don’t want to track water or contaminants into other parts of the home. 

2. Never Use A Vacuum Cleaner To Remove Water

Using a household or shop vacuum in water increases the risk of electric shock. Or, in the least, you can ruin the electronic components of the vacuum.

3. Don’t Enter A Room With Water And Live Electricity

If electricity is flowing and there’s standing water, stay away from the area. If you’re unable to turn off the electricity, call in a professional. 

4. Don’t Use Appliances Standing In Water

Appliances are another source of electricity. Never use an appliance that’s located on wet carpet or flooring.

5. Never Attempt To Clean Up Biohazards Yourself

It’s unpleasant to talk about, but it happens. Sometimes, the water seeping into your home can carry hazardous pathogens. 


If you experience a sewage issue, let the experts in water damage restoration handle the cleanup. It’s not safe to expose yourself to infectious microorganisms that might be present in the water.


As everyone knows, mold can cause a whole slew of problems from property damage to health ailments. If mold is possibly present, it’s best to call in a mold remediation and restoration expert.

5. Never Place Newspaper On The Floor

Some folks believe newspaper is a good way to protect a floor. Don’t do it! It can cause staining and permanent damage to the floor.   

6. Don’t Try To Lift Installed Carpet

When carpet is tacked down, there’s a certain process involved in lifting it up. If it’s done incorrectly, shrinkage can occur.

When Is It Time To Call In Help?

Water damage can be a difficult situation since issues are sometimes hidden to the human eye. If you want to ensure your home and belongings receive the best care possible to prevent further damage, contact a certified, full-service professional as soon as possible. 

For example, SERVPRO of North Irving is a full-service water damage repair and restoration specialist with over 30 years of experience. We not only handle matters of water inspection, extraction, and drying but also we provide reconstruction services. And, we’re mold remediation and restoration experts. With our accredited technicians, state-of-the-art equipment, and 24-hour emergency availability, we’ve restored more than 300,000 homes.

If you need fire and water damage restoration in the Dallas area, call SERVPRO of North Irving.

Tools of the Trade: Common Household Tools Everyone Should Have

6/25/2019 (Permalink)

Tools of the Trade: Common Household Tools Everyone Should Have 

 It’s DIY time, friends!

It’s true — we’re the folks you call when you’re in of need remediation, restoration, and cleaning services in Dallas. We step in when DIYing gets to be too much for the DIYer. But, we can still appreciate a good old-fashioned home project! And, we love imparting our knowledge to others (aka giving advice). 

Today, we’re talking tools. When you own a home, repair and maintenance jobs often come up. In many cases, it doesn’t require expertise. But, it’s still important to be prepared.

If you’re like a plethora of other homeowners, you probably have a toolbox that you add to every now and then. As tasks come along, you look up what you need online and take a trip to the local home improvement store. There is certainly nothing wrong with this; however, we suggest always having a quality “base” of tools. Of course, we’ll explain which items are essential to have at the ready. 

1. Measuring Tools

You know how the old saying goes — measure twice, cut once. Correct measurements are at the crux of most DIY projects. A mistake can result in a lot of lost time and money. At a minimum, you should have a couple of measuring tools:

Tape Measure

You’ve probably used flexible measuring tape before. We suggest using one that’s 15 to 25 feet long.

Combination Square

This is a multi-purpose measuring tool is a sliding ruler with interchangeable heads. It helps in assuring the integrity of angles. You typically find it at 12 inches long. 

3. Level

This guy is all about — you guessed it — leveling. A level tool is key in everything from hanging a picture all the way up to positioning major appliances.

4. Hammer

We’re willing to bet you have a hammer in your toolbox already, but it’s worth the reminder that it’s a crucial tool. You know how it works — it’s needed for constructing, hanging, and prying items as well as demoing. No homeowner should be without one.

5. Screwdrivers

Screws are used in almost everything. Whether you’re putting items together or taking them apart, a screwdriver is indispensable. In the very least, you should have a Phillips head (pointed tip) and a flat-head (flat tip) screwdriver.

6. Stud Finder

More than likely, you’re going to hang at least one thing on at least one wall in your home. If it has some weight, you want to make sure it’s not going to tear through the wall. This requires finding the stud behind the wall so you can screw or nail into it.  With an electronic stud finder, you simply drag the device over a wall and it “senses” where the stud is located.

7. Wrench

When you have bolts, nuts, or other objects that need tightening or loosening, you need a wrench. We recommend an adjustable wrench so it’s more versatile. Also, the other forms that come in handy include pipe, Allen, and socket wrenches.

8. Pliers

Pliers are useful for gripping, cutting, removing screws, and straightening and bending objects. There are several different kinds out there, and it’s easy to find a set that gives you a good variety. This may include slip-joint, tongue-and-groove, and needle-nose pliers. 

9. Utility Knife

If you need to cut something with precision, a utility knife is your best friend. And, it’s almost guaranteed your relationship will last through the years since the blades are retractable and replaceable.

10. Power Drill

You don’t need a fancy, high-powered power drill for it to become a vital tool in your collection. Obviously, it’s perfect for drilling holes in a jiff, but that’s not its only talents. Depending on the drill bit used and the speed, it’s also useful as a screwdriver, buffer, and sander. 

11. Circular Saw

At some point, you might take on a task that requires lumber cuts. A circular saw works great in this situation. Plus, there are multiple blades for use with a variety of materials including metal, masonry, and plastic. A 15-amp circular saw is standard.

12. Crowbar

A crowbar is a must-have tool for home renovation projects. It’s good for demolition work such as pulling nails, removing wood and molding, and pulling up flooring and tile.

13. Ladder

Unless you insist on climbing up walls (not recommended) or you’re a giant, you know what this is for.

14. Cleaning Tools

Okay, so cleaning supplies may not be what you think about when you hear “household tools”; however, they shouldn’t be discounted. Home projects can result in a mess. For the safety of you and others, you should clean your job site as best as possible. In addition to your trusty household cleaner, there are specific supplies you should also have on hand:

  • Hand vacuum for picking up dust and any small items left on the ground
  • Damp microfiber cloth for properly trapping household dust on counters and appliances, etc.
  • Dusting kit with extension to reach high areas such as ceilings, light fixtures, and tops of cabinets
  • Scrub brush for dealing with stains and other heavy-duty messes

Of course, if for some reason the job results in a hazardous situation, it’s probably best to call in professionals, which we’ll discuss next.

15. A Helping Hand

It happens to the best of us so don’t feel bad if you get more than you bargain for with a DIY project. Sometimes, mistakes are made, and the result is damage.

As an example, you might cause a water or sewage leak, or you might deeply stain carpets and furniture. Or, in a more serious predicament, you might stumble upon mold growth as you’re working on something. In cases like these, you should consider contacting a cleanup and restoration specialist with a diverse set of capabilities.

Not to toot our own horn, but SERVPRO of North Irving is one such specialist. As we mentioned, we provide restoration and cleaning services in Dallas. This goes beyond dealing with storm, water, and fire damage. We’re a full-service company with a wide range of skills:

  • Mold remediation
  • Biohazard cleanup
  • Vandalism, trauma, and crime scene cleanup
  • Odor removal
  • Carpet and upholstery cleaning
  • Air duct and HVAC cleaning
  • Commercial cleaning
  • Building and reconstructing damaged or demolished property

Plus, we’re available for our clients’ emergency calls 24 hours a day and we accept all insurance.

If you’re in the Dallas area and need our help, feel free to give us a call at (972) 986-7677. (If you’re not in the Dallas area, we still care about you and thanks for reading.) 

Your Yearly Home Inspection Checklist: Protection Against Water Damage

6/21/2019 (Permalink)

We hate to say it but water damage in the home is shockingly common. And, we’re not just talking about burst pipes and faulty appliances. It’s not unusual for a homeowner or renter to experience severe weather such as snow, rain, wind, and flooding.

Unfortunately, there’s nothing you can do if Mother Nature decides to crash at your place without asking; however, there are steps you can take to make her visit less taxing. Our water damage inspection and restoration specialists have put together a checklist that will help you to detect possible issues and better protect your home against a water disaster.

1. Inspect And Maintain The Exterior Of Your Home

Obviously, when it comes to weather, your home’s first line of defense is its exterior structure. If there is a weakness, water will surely find it. Luckily, there are some steps you can take to ensure your property is more water-resistant:   

Check On Your Roof

No surprise here, right? Broken and missing shingles cause leaks, which can result in problems like unsightly damage and mold. Assess your roof condition at least twice a year and make repairs as necessary.

Also, clean gutter guards and downspouts (the pipe attached to the gutter) so debris doesn’t build up — water should always flow freely from the roof. Additionally, position downspouts so water is directed away from the home.

Of course, it might be worth your while to have a professional inspect for water damage since some complications are more hidden than others.

Make Sure Windows Are Sealed

Varying temperatures and years of use can negatively affect window frames and seals. What’s more, some windows are simply victims of poor design. It’s a smart idea to caulk and seal your windows to keep liquid out.

Inspect Sprinkler Systems

If you have a sprinkler system, make sure it’s turned away from your house so it’s not causing water to collect near the foundation and walls. This can weaken structural integrity.

2. Fortify Your Basement and Foundation

It’s not difficult for water to find its way into your basement. After all, basements are usually below ground and under constant pressure from water-soaked soil. Verify the ground slopes away from the foundation at about 6 inches over 10 feet of distance.

If your basement has a damp smell, water stains, mold, or any evidence of water seepage, there may be problems with your floor slabs or foundation. The remedy can involve applying water sealant to the walls and floors; however, you may find additional assistance is needed such as sump pump installation (to pump water out of the foundation) or mold remediation.

Keep in mind a water damage inspection can aid in pinpointing issues and formulating the right plans of action.

3. Know and Maintain Your Plumbing Systems

Your plumbing system just wants a little love and understanding, and it doesn’t take much to show it you care:

  • Check pipes for leaks and cracks.
  • In times of cold weather, take steps to protect your pipes from freezing.
  • Locate your main water shut-off valve and know how to use it in the case of a broken pipe or other water emergencies.
  • Ensure showers and tubs are well caulked and sealed. Generally speaking, a good seal should last at least five years.

Moreover, if your area is susceptible to floods, there is a chance excessive water can cause sewage backup in drainpipes. If this material invades your home, a water damage inspection service may also need to perform biohazard cleanup. Fortunately, installing a sewer backwater valve in the drainpipe can help. Typically, this valve utilizes a flapper to direct sewage out and prevent it from flowing back in.

4. Take Care Of Your Appliances and HVAC

The importance of this is twofold: It prevents appliances and HVAC units from leaking, and it keeps you from having to shell out your hard-earned dough for new equipment. You don’t have to be a rocket scientist to know that a leaking appliance can damage the home.  But, what is less thought about is how flooding can destroy appliances and HVAC systems.

Preventative measures are key! Make sure to inspect appliance hoses at least once a year. Replace any damaged hoses as soon as possible, but also make it a habit to change out all the hoses every five years. If you can, elevate your HVAC unit, washer, and dryer to at least one foot above the base flood elevation (BFE). BFEs are shown on Flood Insurance Rate Maps and dictate the floodproofing/elevation requirements of buildings.

5. Safeguard Your Possessions

Whether it’s because of investment or sentimental value, everyone has items and trinkets that mean something special to them. Certainly, it’s hard to completely secure your home and belongings from a water event, but there are things you can do to help mitigate your losses:

  • DON’T store valuables in an area where there’s an increased risk of water damage.
  • DON’T place items on basement floors; use elevated shelves.
  • DO store items you’re not regularly using in waterproof containers.
  • DO store your essential documents in waterproof containers or an offsite safe
  • DO perform an inventory of your possessions and keep a record of them with lists, photos, and videos. This might support an insurance claim!

6. Hire a Professional To Perform A Water Damage Inspection

We touched upon this a bit earlier, but it bears repeating: Sometimes, expert advice is needed. It’s nothing against you or your abilities; it’s just that a trained eye may see signs of trouble that you don’t. This is especially true when mold and sewage are lurking about.

The technicians at SERVPRO of North Irving are experienced, certified, and dependable. With over three decades in the industry, we’ve worked on a countless number of projects involving fire, storm, and water damage, as well as mold remediation and restoration. We’ve also professionally cleaned carpets, upholstery, air ducts, odors, and biohazards.  And, we’ve provided building and reconstruction services. (Some might call us a great catch.)

In all seriousness, when a helping hand is needed, put your trust in a company who not only understands the possible outcomes of water damage but also knows how to properly handle it.

Oh, and for those of you in the Dallas area, keep us in mind. We’re available 24 hours a day, 7 days a week. If you’re ever in need of water damage inspection, repair, and restoration, drop us a line!

Top 5 Reasons You Should Hire A Professional Upholstery Cleaner

6/11/2019 (Permalink)

Do you have kids? How about pets? Maybe you just have dirty friends. In any situation, there may come a time when you need to clean up your carpets and upholstery.

You may first ask yourself if you should go the DIY route and rent one of those machines at the local grocery store. But, how can you be sure that you’re using the right cleaners and equipment for your precious belongings?

If you’re new to cleaning upholstery or have expensive furniture you cannot afford to replace, a professional team should take care of the job. The benefit of experts is in their knowledge and state-of-the-art equipment. (Plus the clean, allergen-free upholstery that you get to enjoy afterwards.)

If you want to increase the life of your furniture, improve the quality of the air in your home, and remove damaging dust, allergens, and bacteria, hiring a restoration specialist is your best option. What’s more, it’s totally affordable!

Let’s discuss the five major reasons why you should hire an upholstery cleaning service.

1. Professionals Are Trained For The Job

Cleaning upholstery well is not something anyone can do. The right approach to the task demands practice and knowledge. This includes deciphering pressure levels as well as the perfect mix of water and cleaning products. Professional carpet and upholstery cleaning is more complicated than using a vacuum, and our team members are trained to know exactly how to handle every job.

The work from a well-trained cleaner will be different from that of someone working on a big, clunky machine for the first time (no offense — it’s not your fault they’ve been renting the same machines for 100 years). Many homeowners end up having to hire a cleaner after trying a rented machine because the results were not what they had hoped for. Save some money and time and opt for a service from the get-go!

2. Professionals Know How To Handle All Materials

Not every upholstery fabric is created equal. Without a good knowledge of fabrics and their characteristics, you risk damaging your furniture. A cleanup and restoration team, on the other hand, can handle different types of fabrics, and they have specialized products and equipment for even the trickiest jobs.

Knowledge and precision are especially important if you own antique or heirloom furniture, or luxury rugs and carpets. Making a simple cleaning mistake such as using too much water or the wrong cleaning product can damage the fibers, leading to a loss of value or making the furniture completely unusable.

3. A Professional Cleaning Improves Air Quality

The main reason for cleaning your upholstery and carpets is aesthetic. Many of us like to “keep up with the Joneses” — we want our homes looking good and our furniture looking new. But, hiring cleaners also has health benefits: doing so improves air quality.

Over time, allergens, dust, and bacteria accumulate inside the cushions of your soft furniture. Vacuuming may take care of surface material like pet hair and dander and other dirt, but it doesn't clean deep enough to remove all the things that make their way inside. A cleaner's equipment is meant to remove all the allergens that accumulate inside your furniture and reduce the air quality of your home.

Also, pet odor removal is a great service offered by restoration and cleanup firms. This is something that you may find difficult to achieve on your own. Odors tend to set deeply into fabrics and cushions. You may take care of the visible stain, but some of the smell makes its way inside and requires a deep cleaning to remove.

After an upholstery cleaning, your home will be healthier thanks to the removal of allergens and bacteria.

4. Professional Cleaning Extends The Life Of Your Furniture

Did you know that dust plays a part in the thinning of fabric on upholstered furniture? Microscopic sharp corners from dust and dirt weaken the fibers of your fabric, leaving it looking somewhat pale and tattered. With residential and commercial restoration services, that damaging dust is removed and upholstery is kept looking new for longer.

What does this mean for you? Well, more years of comfortably enjoying your favorite movies on the couch, or elegantly hosting dinner parties with beautifully upholstered dining chairs. The Joneses will be so jealous.

In the long run, this will save you money, since you do not need to replace your furniture as often. For best results, we recommend cleaning your furniture every one to two years, depending on use, presence of pets, or other causes of damage and smells like smoking.

5. Professional Cleaners Use The Best Equipment

What you’ve probably gathered by now is upholstery cleaning machine rentals do not always give you access to the best and latest cleaning technology. These machines can be old, misused, or broken, and you won’t know until you’re about to start your project. Reputable cleaning and aftermath cleanup companies use the best equipment available to ensure faster work and exceptional results. As an example, SERVPRO of North Irving provides upholstery cleaning in Dallas and uses only the most advanced materials and methods.

The right tools make for the right results. Specialists maintain their equipment in tiptop shape which ensures the cleaning services are consistent.

How To Make The Best Of Your Professional Cleaning

So, you’ve decided to invest in a cleaning and restoration service for your upholstery and carpets. Good choice! Now here's how to make the best out of the service:

Vacuum everything first. Just before the cleaners come, vacuum the areas and the furniture that will be cleaned. This will remove most of the pet hair, dirt, and dust on the surface. Because these particles are difficult to remove once wet, it's better to take them off before the deep cleaning begins.

  • Point out stains and other concerns. If you have specific concerns with stains or bad smells, make sure to point them out to the team who comes to your home. They will know what to look for and make sure they have everything they need to take care of the problem.
  • Enjoy this free time. The time cleaners spend cleaning your upholstery is the time you have to do something for yourself. Brew your favorite tea and read a book. Head outside and play with your kids. Enjoy these few hours that you will NOT be spending on house chores.

SERVPRO of North Irving is a full-service cleaning and restoration company offering not only upholstery and carpet cleaning services, but also disaster remediation, commercial restoration services, mold removal, and water and fire damage cleaning.

If you want more information about our upholstery cleaning in Dallas or would like to receive a quote for our services, do not hesitate to contact us by phone at 972-986-7677. Our friendly staff will answer all your questions and make an appointment if needed.