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How to Clean up Sewage in Basement

4/26/2021 (Permalink)

Sewage Cleaning Services Biohazard cleanup experts (including us at SERVPRO) strongly advise property owners to have the professionals approach a sewage mess.

The last time you were down in your basement it was clean and dry, and now it’s soiled with wastewater. How could this happen? 

Clogs or damage to the sewer line or septic system is one cause. Another way this happens is when floodwaters from a storm have overwhelmed city sewers or caused sewage containment components to knock out of place. However sewage ends up in your basement, it needs to be removed carefully.

Biohazard cleanup experts (including us at SERVPRO) strongly advise property owners to have the professionals approach the sewage mess. But if you end up trying it yourself, we’ll share some tips on how to carefully handle this emergency situation.

Sewage is Hazardous to Your Health

Before you attempt to clean up a sewage mess, we must warn you that wastewater contains harmful chemicals and microorganisms. These toxins cause serious illness and sometimes death. Follow these guidelines before approaching a sewage mess:

  • Do not allow contaminated water to come into contact with bare skin. When getting close to sewage contamination, don yourself with eye protection, rubber gloves, rubber boots, and other protective clothing.
  • Be careful when washing or spraying off items, as this may spread contamination even further.
  • Thoroughly clean and sanitize hands, clothing, boots, and anything else that was worn or used to clean up.
  • Consult a healthcare professional to make sure that your vaccinations are up to date.

Steps for Basement Sewage Cleanup:

Below are the steps on how to safely clean up sewage in the basement:

  • Step 1: As mentioned above, put on protective clothing and equipment.
  • Step 2: Turn off any gas or water to the basement.
  • Step 3: Open doors and windows to ventilate the area.
  • Step 4: Remove contaminated items from the basement and put them into thick trash bags to contain them. This includes any carpet. Carpets and padding soaked with contaminated water most often need to be replaced.
  • Step 5: Use a wet/dry vacuum (plugged into a grounded outlet) to extract the wastewater. Carefully empty the vacuum frequently either into a toilet or other passage to the sewer or septic. 
  • Step 6: If you have a drain that is not currently blocked, hose down all areas that were touched by the water and route the runoff to the working drain or sump pump.
  • Step 7: Scrub all affected surfaces with hot soapy water. Follow up with a 1:1 bleach and water mix. Using a brush broom helps cover the floors.
  • Step 8: Clean up reusable cleaning tools thoroughly or replace disposables with unused ones
  • Step 9: Do another rinse with clean water, and follow up with another bleach rinse. Again, only do this if the runoff has a place to drain.
  • Step 10: Clean washable items outside using a hose. Launder contaminated soft items in warm or hot water with one cup of vinegar added. Double bag non-washable items and throw them away.
  • Step 11: Clean protective clothing separately. Clean reusable protective wear. Double bag disposable protective equipment and discard.
  • Step 12: Using high-powered fans and sufficient ventilation, allow the basement to dry completely. Removing all moisture prevents mold growth.

Call SERVPRO of Dallas for Emergency Sewage Cleanup

SERVPRO is committed to public health for our community. This is why we strongly recommend that you call on the professionals to handle biohazardous materials, including sewage cleanup. 

We are experts at saving items contaminated by water. Our Esporta Wash System restores soft goods and textiles to food-grade cleanliness.

If your basement has been affected by sewage, don’t delay! Contact us 24/7 at (972) 986-7677 for emergency contact.

Ceiling Water Damage Repair Services in Dallas, TX

4/5/2021 (Permalink)

ceiling water damage dallas If you've noticed water damage on your ceiling, our North Irving SERVPRO provides professional water damage restoration services in the Dallas area.

If water doesn’t stain your clothes, then why does it stain your ceiling? When water soaks through ceiling materials, this mixes with blended fibers. Once these fibers dry, you’re seeing how the composition has permanently changed.

Minimal water stains can be faded with peroxide or bleach. You might also be able to mask it with matching paint or patch it up with new materials. However, this only takes care of the appearance.

Water stains are a warning sign. If you see water damage on the ceiling, there is likely a major leak somewhere above it. It’s better to remove stains as a final step because without stopping the damage at its source, it’s a losing battle. Not only will you have to keep covering the damage over and over again, but there is probably a mold problem developing behind the ceiling material.

Causes of Ceiling Water Damage

How did the water make contact with the ceiling? Unless someone took a hose and sprayed the ceiling directly, water damage to the ceiling will always be from a problem above. This is either from an internal or external source.

Externally, rainwater enters through a vulnerable spot outside the structure (which is usually the roof). Missing shingles, broken roof tiles, and damaged flashing allow water to collect and flow down into other areas of construction.

Internal issues are related to plumbing and other water sources located on the floor above. Pipes from bathrooms or appliances break and leak water onto the material below. Water damage close to air vents suggests an HVAC problem.

Whether the cause is external or internal, by the time you see water damage on the ceiling you can assume a real problem exists within the structure. You’ll need to investigate the cause and fix the problem at its root.

Ceiling Water Damage Assessment

Water damage assessments can either be done by the property owner, or a professional. The objectives are to account for all water damage, to find the existing cause of the damage, and to identify any issues that would lead to future water damage.

Portions of the walls or ceiling may need to be removed to determine the extent of the damage. Keeping undamaged pieces intact preserves them for reuse. Of course, drywall and ceiling panels that are soaked and growing mold will need to be replaced with new materials.

Mold Check

If you see or smell mold, the entire surrounding area needs to be inspected for mold as well. Unchecked mold growth allows this living organism to continue its colonization. Mold can cause health effects and negatively affects the value of the property.

Bathroom Check

Check for leaks around toilets, sinks, and showers. With your ear to the wall, you may be able to hear drips or the sound of rushing water that tells you where a leaky pipe might be.

Shower leak problems include pipe leaks, cracked seals or caulking, or an aging shower pan. Caulking starts to break down after 10 years and should be reapplied to maintain the seal. Shower pan problems may cause damage to the subfloor. If the floors in the bathroom creak or seem spongy when walking on it, the subfloor and joists may be saturated with water.

Appliances Check

Having appliances on upper floors is also a culprit for water damage. Such appliances are clothes washers, radiators, and water heaters. Our franchise has repaired several ceilings damaged by failing water heaters.

One home in Waxahachie had a water heater in the attic that was leaking. We removed the ceiling to dry out the areas on both floors as the wall studs were soaked. (See photos)

Another Dallas-area home encountered a problem where a water heater leak was so severe that the ceiling began to bulge. We removed the damaged portion of the ceiling and applied hot air to eliminate moisture. We used a detection device to check for lingering moisture before we reconstructed the ceiling. (See photos)

A home in Ennis lost part of its ceiling due to a leak. We performed water damage mitigation and checked for mold growth. The damaged portion of the ceiling was removed and we cleared the room of debris. We carefully removed the contents of the bedroom so the furniture would not be damaged. The area was completely dried and sealed so we could proceed with reconstruction. (See photos)

If you encounter issues where a major leak is causing the ceiling to swell, the water should be shut off immediately for damage control. Either turn off the water source to those upstairs appliances or locate the main shut-off valve.

Call SERVPRO of North Irving for Professional Ceiling Restoration

By the time you’ve noticed that there is damage to the ceiling, a major problem may have developed. Bulging ceilings that look like they could burst open at any moment or recurring water damage for which you cannot determine the cause are both situations that could use professional intervention.

SERVPRO has been the top provider of Dallas water damage restoration for decades. We locate the causes of water damage right away, work to mitigate further damage, do complete mold remediation, and look for potential causes of future water damage. We also help property owners by working directly with insurance companies. Call SERVPRO today at (972)986-7677 with questions and for a free estimate!

How to Clean an Air Conditioner Filter

4/5/2021 (Permalink)

air conditioner filter cleaning dallas For more information on cleaning your air conditoners filter, contact our team of trusted North Irving professionals.

People don’t think about permanent filters often. Some aren’t even aware that they need to be maintained the same way you would replace a disposable filter. If you aren’t already cleaning your air conditioner filters, you probably should be.

Why Do We Clean Air Filters?

For the best air quality and to make your AC system work efficiently, filters should be cleaned. Too much debris is taxing on the system which impedes performance, shortens the lifespan, and may raise your utility costs.

How Often Should You Clean Your Air Conditioner Filter?

Mark your calendar for monthly cleanings. If you have pets or live in an area with a lot of dust check the filter for build-up bi-monthly.

Cleaning Instructions Based on Filter Type

Cleaning methods vary depending on what kind of setup you have. It is recommended that you cut off power to the unit before you attempt to remove and clean the filter. Each is explained below.

Central Air Conditioner

  1. Locate the filter. It should be near the cold air return in the basement or other storage room space. If you can’t find it, consult your manual.
  2. Remove the filter and vacuum both sides of it. A bristle attachment works best. Also, vacuum up the debris around the filter area.
  3. Soak for one hour in a mixture that is half water and half vinegar. Please note that not all filters can get wet, so consult the manufacturer’s directions. Rinse and let dry completely before reinserting it.
  4. Put the filter back in the unit, turn it back on and run as usual.

Ducted Air Conditioner Filter

  1. Locate the air filter. It should be found behind the main return duct. Consult your manual if you have trouble locating it.
  2. Remove any excess dust or debris.
  3. If no manufacturer directions forbid it, soak the filter in water and vinegar as you would with the central air system filter. Allow it to dry completely.
  4. Return the filter to the ducted air system and run the unit as you normally would.

Window Unit Filter

  1. Locate the filter. It is usually inserted behind the front panel of the unit below the vents.
  2. Check for mold build-up in or around the unit. You don’t want to be breathing this in. Using gloves and a protective mask, scrub away all traces of mold.
  3. Remove debris with a vacuum cleaner and wash off the filter (warm water will usually suffice). Allow the filter to dry completely.
  4. Place the filter back in the window unit and put the panel back into place. Plug the window unit back in and use it as you normally would.

Get a Complete Professional Cleaning from SERVPRO

If your air conditioning unit is a pain to deal with or if you just don’t have the time to do a proper cleaning, SERVPRO is available to do routine maintenance and cleaning for your system. Not only do we clean any kind of filter, but we also clean the ductwork and look for mold problems. Call SERVPRO of North Irving for a customized Dallas HVAC cleaning services estimate today!

Aiding Dallas Businesses with Storm and Water Damage Restoration

3/16/2021 (Permalink)

commercial storm damage restoration dallas Our Dallas SERVPRO location offers commercial water damage and storm damage restoration services so you can get your business back to normal faster.

Local businesses are the lifeblood of our Dallas community. Aside from keeping our citizens employed, each business serves a need in our city. So when a business is impacted by a major storm event, this affects the ability to serve customers and affects employee livelihood.

As a locally owned and operated business, SERVPRO of North Irving understands the challenges that other business owners are faced with under normal and extenuating circumstances.

We offer comprehensive commercial property damage recovery services so your business can be back to normal as soon as possible.

Full-Service Commercial Recovery

Because we do it all, we do it more efficiently. This saves our customers time and money. Our commercial property action plan is designed to scale so that no worksite is too big nor too small.

Secondary Damage Mitigation

On day one of recovery rollout, we work tirelessly to prevent further damage to your business assets. This includes:

  • Board up
  • Roof tarp
  • Water removal
  • Security fence (for large-scale and long-term jobs).

Customized Restoration Plan

When it comes to storm and water damage, no two scenarios are the same so every job should have a plan tailored to its unique set of circumstances. Each commercial damage restoration project includes one or a combination of the following:

  • Water damage restoration
  • Fire damage restoration
  • Mold remediation
  • Biohazard cleanup (including remediation for diseases like COVID-19 and C-Diff)
  • Move out cleanup and storage.
  • Carpet cleaning
  • Air duct cleaning


Our goal is to restore materials rather than replace them, but sometimes things are too damaged. In that case, we are prepared to do a full reconstruction with new materials. For example, a carpet that is too saturated cannot be effectively dried out. Trapped moisture is a mold risk, so the carpet and padding must be completely replaced.

SERVPRO makes it, “Like it never even happened,” by matching materials to the original so that it is restored to its preloss condition.

What Matters Most with Commercial Property Recovery

Our top priority is to minimize business interruption to the furthest extent possible. For those businesses that are forced to close, we work tirelessly to get you open as soon as possible. For those businesses that stay open, we work around operating schedules as best we can. Other ways we speed up recovery include:

  • Advanced water removal and fast-drying methods including commercial dehumidifiers and desiccants.
  • Project Coordinator dedicated to insurance claim processing, plus a Project Manager to keep everything running smoothly and efficiently.
  •  Highly trained storm and water damage restoration specialists.

SERVPRO Stay Open 24/7 to Keep Your Businesses Open

Business owners have a contingency plan for everything, but storm and water damage is one of those things that get in the way of your business no matter how well prepared you are. We’re on call around the clock, every day of the year including weekends and holidays.

Partnering with other businesses in our community has been one of the most rewarding aspects of our decades of service in Dallas water damage restoration. Call us at (972) 986-7677 for emergency contact or a free estimate.

Dallas Residential Storm Damage Restoration & Repairs

3/16/2021 (Permalink)

Dallas storm damage restoration services Our Dallas storm damage restoration experts at SERVPRO will work directly with your home insurance company during the restoration process.

No one knows for sure when the next severe weather event will hit Dallas, but we do know that we will surely see several storms every annually - especially during the warmest months.

Every time a major storm blows through, we brace ourselves for the potential impact on our homes, businesses, automobiles, or even our personal well-being. While we hope that everyone is spared, SERVPRO is prepared to come to the aid of those who weren’t so lucky.

What is Secondary Damage and Why It Matters

The property damage you see immediately after a storm event can easily turn into more if preventative measures aren’t taken. When you file a claim with your insurance company they are likely to look into what done to keep more damage from happening. 

To protect your property from further damage from exposure to more rain, moisture, wind, and vandals we set up the following barriers:

  • Roof tarps - Protects the exposed roof from water and moisture.
  • Board up - In place of windows, doors, and walls that have been ripped out by storm damage.
  • Security fence - For long-term and large-scale jobs.

We want to keep repairs to a minimum and we want to ensure that your insurance claims process proceeds without a hitch, so we are proactive in safeguarding your property.

3 Reasons to Choose SERVPRO for Storm Damage Restoration

Dallas is not short of storm damage recovery providers, so why should you go with SERVPRO?

Close to You

SERVPRO of North Irving is locally owned and operated. Because we are right down the road from you, we respond sooner and are closeby for return trips.

Full-Service Restoration

Your average storm damage site needs cleanup, recovery of materials, and contractors to rebuild what was lost. With SERVPRO you get all of these services in one unit. 

Our goal is restoration over replacement. We work tirelessly to recover as much as possible. Our Esporta Wash System restores fabrics and soft goods to preloss condition. Meanwhile, construction that cannot be saved will be rebuilt to match the original as closely as possible.

Work with Insurance

SERVPRO works with all insurance. We work directly with adjusters on your behalf to keep the process as easy and hassle-free as possible for you the customer. Because we have so much experience working with insurance companies, we know how to save time on the process so you get back to life as normal sooner than later.

Because we are a full-service restoration company that works directly with insurance, you have only one call to make. No need to keep a list of contact numbers as we assign all clients a single point of contact for all communications and updates. 

With SERVPRO’s Dallas water damage restoration you can expect a careful and complete recovery of your home. Call for emergency contact around the clock at (972) 986-7677.

Dallas Fireplace Cleaning and Restoration Services

3/16/2021 (Permalink)

Dallas fireplace cleaning services SERVPRO offers professional fireplace cleaning services and fire damage restoration services to homeowners in the Dallas area.

A fireplace is a selling point for any property, so it’s worth putting in the time and effort to maintain it. If you have this warm and cozy feature in your home, we recommend routine maintenance and care for it over the years.

Why Clean Your Fireplace?

It is recommended that a fireplace have a good cleaning every year. As part of the cleaning process, the chimney and vents should also be inspected to ensure that passages are not blocked and are in good condition.

Creosote is identified by its soft and flaky soot appearance. Eventually, it becomes a tar-like shiny substance that sticks to surfaces. When creosote buildup isn’t removed, this creates a chimney fire hazard.

Signs Your Fireplace Needs a Cleaning

  • It lets off a constant campfire smell (even when you haven’t had a fire recently).
  • It becomes more difficult to keep a fire going steadily.
  • Too much smoke in the room, even with the flue open.
  • A black substance (likely creosote) appears on the fireplace damper
  • Oily marks are seen on the fireplace walls.
  • You hear animals moving around in the chimney.

What is Involved with Fireplace Cleaning?

Cleaning a fireplace is about removing as much ash, debris, soot, and grime as possible from both the inside and the outside. While the process of cleaning a wood-burning fireplace and a gas fireplace is similar, a gas fireplace involves some disassembly.

  1. Make sure the fireplace has completely cooled (may take up to 24 hours). For a gas fireplace, make sure the gas is completely turned off along with the pilot light.
  2. Put on protective clothing and safety glasses.
  3. Open the flue.
  4. For gas fireplaces, components will need to be removed or disassembled to be cleaned separately (glass doors, metal screen or curtain, logs burner unit, etc.)
  5. Use a brush to loosen ash from nooks and crannies
  6. Sweep up and vacuum all loose ash and soot.
  7. Use a brush to loosen
  8. To remove all buildup with a homemade cleaning mixture or cleaning product for fireplaces.
  9. Rinse off and dry.
  10. Polish glass and metal surfaces as needed.
  11. Reassemble gas fireplace components.

Don’t forget to check outside vents for debris like leaves and animal nests.

What is Fireplace Restoration?

If you’ve done all you can to clean your fireplace and you’re still having the symptoms mentioned earlier, you could probably use the help of a professional restoration service, especially if the fireplace started a housefire (or almost has).

Old fireplaces can develop chimney combustion issues over time. A fireplace should keep you safe as it keeps you warm, so ongoing problems warrant a professional inspection.

A fireplace restoration ensures the lifespan of your fireplace. In addition to eliminating the fire risk from creosote buildup, you’ll have the opportunity to address any flaws in the construction such as the masonry around the hearth, cracks or chips to the material, etc. 

Call SERVPRO for a Fireplace Cleaning & Fire Mitigation

SERVPRO is the one to call for Dallas fire damage restoration, but we’d rather help homeowners prevent a house fire before it starts. Now that you are aware of the risk of creosote buildup in chimneys, you can be proactive about keeping your fireplace clean.

When it’s time for a professional fireplace cleaning or restoration, call SERVPRO at (972) 986-7677 for a free estimate for your fireplace maintenance plan.

Fire Damage Restoration in Dallas, TX

1/20/2021 (Permalink)

Dallas fire damage restoration services If you're facing the aftermath of a fire, call the professionals at SERVPRO for professional fire damage restoration services.

Professional Fire Damage Restoration Service in Dallas, TX

The aftermath of a structure fire is overwhelming. The losses are difficult to accept as you are surrounded by the destruction of personal items and the shelter itself.

However, accepting what is lost and adjusting to the circumstances is the only way forward. With an experienced Dallas fire damage restoration company working for you, you’ll be on your way back to normalcy.

For decades, SERVPRO of North Irving has helped countless property owners recover their fire-damaged properties in Dallas, TX. We understand the hardships and adjustments that come along after a fire. We do our best to minimize the recovery time.

Who you choose to manage your property restoration is a major decision. We’re here on standby to take your call 24 hours a day, 365 days per year. SERVPRO is “Faster to any size disaster” and we do all we can to make the process efficient. Call us at (972) 986-7677 with any fire damage recovery questions and for a free quote.

SERVPRO Fire Damage Restoration Process

After experiencing a major loss, you may be leery of placing your property recovery in the hands of a Dallas fire damage restoration company. We’re with you every step of the way through the fire restoration process and are transparent about all that is involved. To keep you updated and answer any questions you may have, we assign you a single point of contact.

A frequent question we hear is “What does a fire restoration company do?” We’ve put together this guide to familiarize you with how it works.

Phase 1: Fire Damage Inspection and Assessment

So what all is involved with Dallas Fire damage restoration? Fire and smoke damage restoration is about bringing the property back to its preloss condition. To plan out the process, we must have a list of everything that is damaged. 

We address what is beyond the surface of the obvious signs of damage to ensure that everything is recovered. This means we check the rooms and spaces adjacent to the affected area. Once we have all damage identified and itemized, we can begin the fire remediation work.

Phase 2: Board-Up and Roof-Tarp

SERVPRO is prepared to get started on the work immediately, but we may not be able to start until we have authorization (for example, from the insurance adjuster). 

Fire damage often leaves the property vulnerable to secondary damage from rain, vandalism, or theft. Imagine shattered windows, gutted walls, or holes in the roof left unguarded for several weeks.

We board up and tarp these areas to create temporary protection. Insurance companies may want to know what was done to prevent additional damage, and board up and tarping is a proactive safeguard.

Phase 3: Water and Smoke Removal

When people think of fire damage, they usually imagine singed corners and piles of ash. So why would there be water damage too? 

Fire sprinklers dispense 8-24 gallons of water per minute and a firehose dumps 50-125 gallons per minute, and this leaves behind water damage.

We eliminate damaging water and moisture with high-powered extraction machines, dehumidifiers, and air circulation acceleration. Lingering moisture will lead to mold growth, so the job is not done until everything is completely dry.

Fire damage leaves behind damaging soot, messy ash, and a strong odor. We use advanced techniques, specialized equipment, industrial cleaners, and air scrubbers to eliminate all remnants of smoke damage.

Phase 4: Fire Damage Restoration

Our goal is to restore rather than replace. We’ll clean, disinfect, and sanitize all that can be recovered, including personal items.

One way we recover personal property is with our Esporta Wash System. We place contaminated soft goods into the machine for thorough fire cleanup. Once these items have been processed, they will have achieved food grade cleanliness.

What cannot be restored will be rebuilt and replaced. We’ll replace drywall, wooden construction, paint, and put in new carpet. Our Dallas reconstruction services will do whatever it takes to make it “Like it never even happened.”

Fire Damaged Contents Restoration Service

Looking over all that has been severely damaged by fire, you may wonder how any of it could be recovered. Is it all bound for the dumpster? Not necessarily. Our Dallas Fire damage restoration services use a variety of techniques to restore your possessions.

Documents Restoration

While we may not be able to bring photos and documents back to their original condition, we can salvage the items for safekeeping.

Types of materials we restore:

  • Paper documents
  • Books and magazines
  • Manuscripts and files
  • Photographs, films, negatives, and microfiche
  • X-rays
  • Blueprints and maps
  • Parchment

One of our most effective techniques is also used by Library of Congress historians. We use a vacuum freeze-drying process which is the only document preservation method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA). We also sterilize the documents using gamma irradiation technology.

Digitizing allows you to have a copy of the original when its present quality is perishable. We’ll scan and store your items in a confidential manner to protect your privacy.

Below is a complete list of document recovery methods our technicians use:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Furniture Restoration

We understand that furniture purchases are a major investment. The cost of a new set of furniture is considerable, and antique furniture is irreplaceable. 

The first thing we do is separate the legs of furniture from contact with harmful elements (such as wet carpet).

We’ll apply the most appropriate remedy for each piece of furniture. We disassemble the furniture to give each component a thorough cleaning.

  • Dry cleaning - Clean light residue from furniture surface or as a pre-treatment prior to wet cleaning.
  • Wet cleaning - Removes moderate to heavy residues from the furniture.
  • Spray and wipe - Used on furniture that would be damaged from too much exposure to water/soaking.
  • Foam cleaning - Cleans upholstery fabrics would shrink or bleed from water-based cleaning.
  • Abrasive cleaning - Agitation of the surface for stubborn soiling.
  • Immersion cleaning - Contents are dipped into a bath of an industrial cleaning product.

Electronics Restoration

Some might guess that dusting the ashes off electronics is enough to clean them. The truth is that residue from smoke is acidic and corrosive to the electronic components over time.

We advise you not to attempt to turn on or use electronics that have been in a structure fire. Let the professionals clean these up for you so they can be saved. SERVPRO will carefully restore your televisions, DVD players, computers, etc. with our expert electronic fire damage cleaning techniques.

How Much Does it Cost to Restore Fire Damage in Dallas?

The average cost of Dallas fire damage restoration is $13,730 (while the national average is $13,566). 

Factors include:

  • Square footage of the damage.
  • Depth of the damage.
  • How much soot and smoke damage.
  • How much water damage.
  • Reconstruction

For more information on fire restoration costs, read our smoke damage repair costs guide! Keep in mind that the figures mentioned above are industry averages for fire damage restoration companies and do not necessarily reflect SERVPRO’s pricing structure. To get an idea of what we would charge, please contact SERVPRO directly for pricing information.

Does Homeowners Insurance Cover Fire Restoration?

Most homeowner insurance policies do provide coverage for structure fire damage. Some may cover expenses for temporary relocation. Be sure to save proof of your expenses such as receipts for lodging and new clothing.

If you’ve been living in a house for many years, you’ve likely forgotten what level of coverage you secured. To refresh your memory, it’s a good idea to set up a meeting with your insurance agent to go over your coverages prior to any fire event. Ask about deductibles and how much coverage levels for personal property and temporary relocation. You may need to increase your coverage or initiate a new policy with another company that offers more benefits.

We work with your insurance company to make the process as efficient as possible. Because of our great reputation, SERVPRO is a preferred vendor for many major insurance carriers.

Does Fire Damage Affect HVAC systems in Dallas?

During a structure fire, smoke and soot travel into the ducts of your HVAC system, even when the system is not running. Aside from being a health hazard, the soot and smoke damage warps the ductwork.

Dallas fire damage restoration addresses the HVAC system with a full inspection, cleaning, and sealing. This resolves many climate control and air quality issues caused by the fire damage. Our goal is to keep your environment comfortable and healthy by ensuring that your HVAC system’s life is not shortened by this unfortunate event.

Certified Dallas SERVPRO Fire Damage Restoration Service Ready 24/7

Fire damage is one of the most unfortunate things to happen to a home or business. You’re surrounded by loss and destruction. We understand the stress that comes with fire events. Our team of Dallas professional fire restorers is here to pick up the pieces and get you back to your normal life as soon as possible.

When you hire SERVPRO for fire damage restoration services, you will have a single point of contact and we will communicate with your insurance company on your behalf. This makes the process efficient and reduces stress for the property owner. Call us today to get started on your fire damage restoration process. We’re available 24/7 year-round for emergency contact at (972) 986-7677.

How Much Does it Cost to Clean Smoke Damage in Dallas

12/28/2020 (Permalink)

smoke damage to house in dallas If your home has been damaged in a house fire, contact the Dallas experts at SERVPRO for professional fire and smoke damage restoration.

Both small and large house fires have this in common - they leave behind smoke damage. The smell of smoke lingers to remind you of the fire event, but smoke leaves behind more than just odor.

Smoke discolors walls and fixtures. Soot can have a corrosive effect on appliances and electronics. Also of concern is how soot affects your health when inhaled, which can cause an array of health effects.

How much does it cost to clean smoke damage? While you can easily look up the price to replace an appliance, electronics, and reconstruction material, smoke damage restoration cost isn’t as clear cut.

Smoke damage cleanup is a complex part of fire damage restoration in Dallas, TX. Use this guide to understand what is involved in smoke damage clean up cost.

Filing an Insurance Claim After a Fire or Smoke Damage Incident

Fire damage restoration costs quickly add up, so many property owners will be looking for ways to defray the expense. Hopefully, you already have insurance coverage on your home or business.

Once everyone is safe and sound, the next thing to do is begin the claims process. 

  1. Contact your insurance company to initiate a claim filing. Insurance claims can be a long process, so the sooner you start the smoke claim process, the better. 
  2. Suss out what your policy covers by confirming the details with the insurance representative.
  3. Call a trusted fire damage restoration company. SERVPRO Dallas has worked with numerous insurance adjusters, so we know the process inside and out. To make the process more efficient, we work with the insurance company on your behalf.
  4. Take photos and video to document the damage. This should only be done after the fire department has said it’s safe to renter the structure.
  5. Take notes about the damage and itemize the losses (furniture, electronics, clothing, etc.)
  6. Do your best to provide an accurate valuation of the items that were destroyed. You may need to go through your credit card statements/online order history to provide accurate value figures.
  7. Request a copy of the incident report from the fire department.
  8. If you have been temporarily displaced, keep the receipts for all of your expenses. Your insurance company may reimburse you for the cost of temporary relocation.
  9. Let your insurance company and fire damage restoration company handle the rest. SERVPRO will even safely store your belongings while the recovery process is underway.

Most of these steps are appropriate for major fire damage. You might still benefit from calling your insurance company for small fires. 

Water Damage Restoration Costs

How is water damage relevant to the question, “How much does it cost to clean smoke damage?” When you think about fire damage, you may think of a bone dry environment with scorched material everywhere you look. 

When there has been a major fire event, there is likely to be water damage as well. This usually comes from a fire sprinkler system or a firehose. The water that snuffs out the flames drenches everything.

A fire hose can release around 150 gallons per minute. That can easily damage your property the same way a major rainstorm would.

How much does water damage repair cost alongside fire damage repair costs? In the Dallas area, the average cost for water damage remediation is $3,014. It’s $450 on the low end vs. $11,000 on the high end. This is about what it would cost compared to the national average ($2,976).

The above estimates are from external data sources and don’t necessarily reflect SERVPRO’s rates. Contact us anytime for our pricing information.

How Much Does Smoke Remediation Cost?

Professional smoke removal includes scrubbing the walls and floors with industrial smoke treatment cleaners. What cannot be restored will need to be replaced with new materials. Air scrubbing may also be necessary. SERVPRO can even recover certain electronics.

How much does it cost to clean smoke damage in Dallas? The current average for fire damage repair costs in the Dallas area is $13,730. That is $800 on the low end and as much as $106,500 on the high end. This is about the same as the national average ($13,566).

These estimates may not include other costs such as water damage repair, home reconstruction, storage for belongings, and temporary housing expenses.

Keep in mind that these fire damage restoration estimates are from a third party and do not necessarily align with SERVPRO’s rates. To get an idea of what we would charge for smoke remediation, contact us any time.

Deodorizing and Ozone Smoke Removal Costs

Smoke odor is a nagging reminder of the fire event, but smoke in the air can also trigger allergies. Removing and cleaning fire damaged items and materials will eliminate much of the odor, but perhaps not all of it.

How much does it cost to clean smoke damage (when you’re removing the remaining odor)?

On average, the cost to remove smoke smell from a house (professionally) is between $200-$100. For ozone smoke removal, the costs range from $200-$400.

SERVPRO’s rates may not necessarily match these figures. Contact us to learn more about our rates for Dallas odor removal.

Contact SERVPRO for Fire and Smoke Damage Repair in Dallas, TX

Smoke damage is an eyesore and has a strong odor. Soot is so damaging that just getting rid of the burnt pieces is not enough. We must also tend to what smoke has damaged and remove the remnants it leaves behind (especially the smell).

After a fire event, you should contact your insurance company right away and then call a reputable fire damage restoration company to get started on the recovery process right away.

When you call on SERVPRO for Dallas fire damage restoration, you not only hire a company with decades of local experience, but you also get:

  • Emergency services: roof tarp, board-up, and live security (to prevent secondary losses).
  • Fire cleanup services
  • Fire smoke odor deodorization
  • Move-out, move-in storage
  • Sanitation of all belongings
  • Textile restoration
  • Electronic restoration services
  • Reconstruction
  • 1 point contact - Keep track of the whole process by contacting just one person!
  • Faster service. Because we offer all of the services needed for fire damage restoration, we can make the process more efficient so you get back to life as usual sooner. 
  • Lower costs. The savings we gain by being more efficient is passed on to the customer.
  • Higher customer satisfaction. We make it, “Like it never even happened.”

How much does it cost to clean smoke damage? The best way to get an accurate answer to this question is to call us at (972) 986-7677 for pricing info. We’re here to take your call around the clock, 365 days per year. Contact us any time!

Dallas Water Damage Repair Costs

12/15/2020 (Permalink)

dallas water damage repair If you find water damage in your home, contact the Dallas restoration professionals at SERVPRO for a free water damage repair cost estimate.

In 2018, the city of Dallas, TX initiated 84 improvement projects that combat flooding, prevent erosion, and correct storm drainage flaws.

As Dallas-area property owners become aware of the potential threat of flash flooding, plumbing emergencies, or wastewater infrastructure failure, they are soon to become familiar with water damage repair costs.

Your Dallas-area SERVPRO is prepared for any sized disaster, and we’re here to help property owners be prepared too. In this guide, we will share what all goes into flood damage repair costs and how insurance may offset these expenses. 

Water Repair Cost Factor #1: Water Categories

When an influx of water creates a toxic situation, this would incur sewage backup cleanup costs. Professional water damage restoration technicians use a water contamination category structure to assess the damage. 

Category 1: Clean Water 

Clean water is considered low risk and comes from a treated water source like a broken internal pipe. While considered clean, this water is at risk of becoming contaminated and progressing to category 2 if not addressed. Bacteria and molds will begin to grow in standing water.

The cleaning industry clean water cleanup averages between $3.75 and $4.00 per square foot.

Category 2: Gray Water 

“Gray water” has become contaminated with unsafe levels of microorganisms, chemicals, waste (like urine), or toxins. If ingested, people or animals could become ill.

The cleaning industry range for gray water cleanup averages between $4.50 and $4.75 per square foot. 

Category 3: Black Water

“Black water” is considered a significant health hazard and should be handled by trained professionals. At this level, the water is tainted with raw sewage, human waste, fertilizers, garbage, motor oil, etc.

The average cleaning industry costs at this stage range between $7.00 and $7.25 per square foot.

The above price figures do not necessarily reflect SERVPRO’s rates. Please contact us anytime for no-obligation pricing information.

Repair Cost Factor #2: Amount of Water Damage

Unfortunately, water damage to property doesn’t dry out like wet laundry. Once water penetrates carpeting, wood, drywall, furniture, etc., these may not completely dry out.

When materials remain wet and damp, they are likely to rot and become a hotbed for toxic mold growth. The breadth and depth of water damage to the property structure and contents is a primary factor in water damage repair costs. 

Repair Cost Factor #3: Area of Home Damaged

Because water damage restoration costs depend on what kind of materials need to be replaced and restored, expenses vary depending on what part of the home or business sustains the damage.


Depending on the type of roof you have, the work can be complex. Flaws in a roof can lead to additional water damage and rot. If the structure is rotting, there is a risk that you might fall through during a repair. 

Professional roofers know how to safely work around this situation. A minor roof repair may cost up to $400 while extensive repairs may cost well over $1,000.

Ceiling Repair

If ceiling damage is caught early, a DIY patch may fix it. However, if the ceiling is bowing downward, there may be gallons of water about to break through. Handling a ceiling that is about to collapse may be dangerous, so we recommend you hire a professional.

Ceiling water damage repair cost is between $278-$781 but a major repair could cost as much as $1,500.

Basement Damage

There are several ways a basement would be damaged by water. Window well leaks you may be able to fix on your own, but structural damage around the walls of your basement warrant professional help.

Water damage repair costs such as sealing basement leaks range between $500-$1,000, however, basement cracking repair is between $250-$800. Major foundation issues may cost up to $10,000 to cure. 


Drywall replacement from water damage can be a DIY project, but property owners may lack the experience or the time required for that polished look that blends in with the rest of the fixtures. 

The average cost for drywall repair is $240, but if several walls need to be fixed, this would multiply.

Flooring and Hardwood

Flooring rehabilitation can be a DIY project, but as with drywall, property owners may not have the skill or time to do quality work.

Flood damage repair costs depend on the kind of floor. Vinyl flooring replacement is $787-$2,821, and hardwood flooring repairs average between $441 and $1,418.


With a flooded bathroom scenario, there would probably be damaged flooring, drywall, and baseboards. Damaged cabinets and mold remediation would add to the expense.

Again, property owners may not have the skill level or the time for all that a bathroom project entails, so hiring professionals is preferred.

Here’s a breakdown of bathroom leak repair costs based on national averages.

  • Vinyl flooring: $1,400
  • Drywall: $240
  • Minor mold remediation: $500
  • Vanity repair: $606

Total: $2,746

The above estimates do not necessarily reflect SERVPRO’s rates. Please contact us anytime for no-obligation pricing information.

Average Water Damage Repair Costs

Average water damage repair costs vary depending on where you live. The national average cost for water damage repairs is $2,967.

The average water damage repair costs in the greater Dallas area are $3,649. In Dallas, the low-end repair costs are $385 while the high-end costs balloon to $14,500.

The estimates given do not necessarily reflect SERVPRO’s rates. Please contact us anytime for no-obligation pricing information.

Water Damage Cost Calculator

With all the variables involved, costs for water damage repair depends on the specific location of the property. This fluctuates between zip codes and neighborhoods.

Curious about what it would cost to repair water damage to your property? You can get Dallas water damage restoration figures specific to your address with the Home Advisor water damage cost calculator

Does Insurance Cover Water Damage?

Homeowners’ insurance typically covers some water damage, but when damage is due to neglect or flooding, a claim may be denied. Properties in a high-risk area (such as flood plains) are prime candidates for supplemental flood coverage. Contact your insurance company for guidance.

If you do intend to file a claim with your insurance company, you should always document the water damage with photos and videos.

Contact SERVPRO for Water Damage Repair in Dallas, TX

Water damage restoration costs are determined by several factors including water contamination, the extent of damage, and which structures need the repairs. Repairing water damage costs may be high, but if left unaddressed toxic mold will start to colonize.

SERVPRO Dallas has been a top choice in water damage repair service for decades. We’ve worked with countless insurance companies to make sure the claims process goes smoothly while ensuring the repairs are done efficiently. 

Our water damage repair goal is to make it "Like it never even happened," so you can get back to life as usual ASAP. Call us at (972) 986-7677 for free pricing or with any questions you have about water damage repair costs.

How Often Should You Clean Your Air Ducts?

11/18/2020 (Permalink)

air duct cleaning SERVPRO dallas If you notice your heating or air conditioning isn't performing as well as it should, contact SERVPRO for professional air duct cleaning in Dallas.

When it comes to home maintenance in Dallas, there are so many things to keep track of that it just makes sense to have a cleaning schedule. A dirty window or a smelly fridge reminds us that it’s time to get to that house cleaning we’ve been putting off. 

But what is dirty isn’t always seen nor obvious. Air quality may be on the decline because of dirty air ducts. How often should you clean your air ducts? In this guide, we’ll go over what all is involved with keeping air ducts sanitary, so you’ll know whether or not to include the cleaning of dirty air vents into your home maintenance schedule. 

Do Air Ducts Need to be Cleaned?

Like many peripheral issues in the home, unless a problem happens, air ducts and vents are forgotten about. While simply changing the air filter or using an air-purifying apparatus are common solutions to air quality issues, we should remember to check the air vents and air ducts too.

How often should you clean your air ducts depends on your situation. If you have ductwork made from sheet metal, the ducts should be cleaned every few years. Some HVAC systems can be harmed from cleaning, so it’s best to refer to manufacturer directives before attempting to clean the duct structure and its components.

How often should you clean your air ducts depends on the circumstances regarding symptoms of air quality problems and other issues.

How Do I Know If My Air Ducts Need to be Cleaned

How often should you clean your air ducts depends on certain issues that arise in your household. Some situations call for the inspection and clean out of vents in homes. We’ll go over these factors one by one, so you’ll know if you’re among those who should consider scheduling an air duct cleaning.

Vent Filters Get Dirty Too Quickly

The frequency of contaminant accumulation plays a role in how often should you clean your air ducts. Dust, pet dander, dead skin cells, and other particles carried by the airflow builds up over time in the ductwork.

If you find yourself replacing air filters more often than usual (every three months) you may have an unusual amount of debris in your environment. This issue may lower the performance of your air system. 

HVAC systems are not supposed to clog up like this, so this could be a sign of an improperly installed system or an instance where it hasn’t been properly maintained. If you aren’t the first owner of the home, you may not have known of any issues with your system.

Unexplained Sounds Through Air Vent

Modern HVAC systems are whisper quiet. If you’ve been hearing strange sounds, this might be because there’s a blockage in your ducts, like a swooshing sound. While this wouldn’t be a clear sign of an air vent block, it could be additional evidence that there is a problem.

Frequent Respiratory Problems

How often should you clean your air ducts may relate to environmental health standards. Homes and care facilities that house those who are vulnerable to illness call for more caution when it comes to air quality. If there is reason to believe that the air quality is unhealthy, cleaning out build up in the air vents is worth looking into.

Sudden Rodent Infestation

Homeowners sometimes find that they are not the only ones living in their homes as rodents gain entry through small holes around the perimeter of the house.

When feral animals get into your home, they are likely to destroy things. Rats will bite and claw at wood and wiring, but what’s worse is the waste they leave behind that ends up mixing with the air.

Because of how destructive rodents are, you should get extermination help right away because these pests will continue to create a health hazard.

New Mold Growth

Mold in the air is patently unhealthy. Mold spores love to live and thrive in dark places with plenty of moisture and cellulose material to consume. HVAC systems are one of the ideal places for mold to take root.

Be it the weather or something goes wrong that causes water damage, mold can grow in air ducts and around vents. Cleaning the vents helps, but the problem won’t go away until the cause of the mold is dealt with.

How often should you clean your air ducts may come down to how susceptible your region is to mold growth. Mold has a distinct smell, and it adversely affects air quality. However, to confirm that you have a mold problem, you’ll need professional testing (and SERVPRO offers mold tests).

Spike In Electric Bill

Homeowners in Dallas, TX may see fluctuations in their electricity bills. But what about those times when a bill is higher than expected for the season?

When a blockage causes inefficiency in your HVAC system, this means you’ll be wasting energy with a unit that is forced to work harder. To resolve this issue, a professional technician will look for leaky ducts and clean out the parts that are blocking the airflow.

Inconsistent Air Flow In Each Room

Central air is supposed to keep each room at the same baseline temperature. When one area is cooler or hotter than the other areas, this is a sign that something is wrong with your HVAC circulation. If airflow seems inconsistent, it might be due to a blockage in the ductwork.

How Often Should Air Ducts Be Cleaned?

How often should you clean your air ducts is not set in stone, but the consensus among professionals is that it be done every 3-5 years. The EPA says that air ducts should only be cleaned on an as-needed basis.

The following circumstances warrant air duct and HVAC system cleaning:

  • Excessive pet hair and dander from a house with several animals.
  • Presence of persistent water and moisture issues.
  • Fire damage
  • Mold growth
  • When residents have special health concerns.
  • After a home renovation, remodeling, or when taking over ownership from a previous owner.

There is little proof that your system’s efficiency can be increased simply by cleaning the ducts. A more comprehensive cleaning has a better chance of doing this. This would include removing build-up from cooling coils, fans, and heat exchangers. If key areas of the system are not cured, this means the system is vulnerable to re-contamination. 

If professional cleaning isn’t done right, it can make matters worse than if you had just left it alone. More dust, dirt, and other contaminants would be released in the air with inadequate vacuuming, or technicians may accidentally damage the ducts or the HVAC system.

As for air quality considerations related to seasonal maintenance, the EPA recommends that all fuel-burning furnaces, stoves, or fireplaces be inspected for proper functioning and serviced before the heating season to protect against carbon monoxide poisoning.

Contact SERVPRO for a Free Air Duct Cleaning Estimate

How often should you clean your air ducts is not very often. It’s usually done under abnormal circumstances.

The benefits of air duct cleaning are:

  • Improved efficiency for your HVAC system
  • Energy cost savings
  • Lower humidity helpful for mold growth prevention

If you run into performance problems with your heating and air conditioning systems or encounter health concerns, a SERVPRO duct cleaning may be in order. We’ll carefully clean the entire systems with the appropriate equipment (HEPA vacuums), and protect your belongings and HVAC systems from damage.

Air duct cleanings should only be done if necessary, so SERVPRO offers a free cleaning estimate to determine if your situation requires a cleaning. We are equipped to handle systems in homes, apartments, schools, offices, commercial buildings, and medical facilities.

Call SERVPRO any time at (972) 986-7677 with any questions you have about air duct cleanings or to set up a time to get your free estimate!