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Crime Scene Cleanup in Dallas

2/7/2019 (Permalink)

Cleaning Crime Scene Cleanup in Dallas SERVPRO of North Irving is available 24 hours a day for crime scene cleanup, including biohazard situations. We've serviced DFW for over 30 years.

Biohazard Cleanup in the Scene of a Crime

There are a number of potential causes that necessitate biohazard cleanups, and sometimes these are the direct result of a crime committed in a residential or commercial property. These crimes can include homicide, breaking and entering, theft, and potentially any crime that occurred on your property. A lot of the information regarding the cleanup of crime scenes that include biological fluids can be read about in more detail in our article "Bio-hazard Cleanup." There are a few key differences and different circumstances that warrant its own topic.

Crime Scene Boards Ups

The first key difference is that crime scene cleanup is not limited to biological cleanups. We are not solely discussing homicides, but rather any crime committed on the property that requires the services of a professional restoration company. An all too common occurrence is breaking and entering. This could leave your home with a broken window or broken lock. After this kind of traumatic experience, it is important for you and your family’s safety that you call SERVPRO of North Irving immediately and begin the board up process.

Board ups include securing wood over a window or door that otherwise are not there or not secure anymore.  Board ups deter any would-be criminal activity and are a temporary solution until insurance adjusters and contractors can assess your home or business and rebuild the door or window permanently.

Expediency is important. A board up is often times the first step in crime scene cleanup. The immediacy by which you call us can prevent further damages or further crimes on your property. You will be hard pressed to find a window installer that can help when you return home in the middle of the night to find your window was collateral damage after a burglary, and many families won’t feel safe without a window after being the victim of a crime.

We’re here to help 24 hours a day.  In the hectic scramble that is the aftermath of a crime, keep in mind what work needs to be done immediately. A board up definitely falls in this category.

Fingerprint Dust Cleaning

Another distinct difference between a biohazard cleanup and a crime scene cleanup can be the involvement of police and forensic investigators. These people work diligently to find the culprit of the crime, and can oftentimes leave behind cleanup work to be performed.

One example would be a black dust-like substance that police use to try and find fingerprints of potential suspects, which is generally called fingerprint powder. They may use this substance on window sills, walls, furniture and other surfaces around your house in an attempt to further their investigation. Cleaning this up, however, is no simple task.

More often than not, the use of regular residential vacuum cleaners will not completely remove this substance.  Rather, the use of an industrial carpet cleaning machine in tandem with a HEPA vacuum will have to be employed to fully extract the powder. Depending on the surface, the extent to which the powder is spread, and other factors, will influence how much and what type of cleaning work will be involved.

A cleaning professional is necessary not just for your biohazard cleanup after a crime but also for the forensic cleanup. The fingerprint powders are some of the most commonly used examples, but police departments and forensic teams are constantly developing new ways to approach a crime scene, and with that comes new cleaning and restoration needs once the dust settles.

Similar to the board up process, once you know the police are finished with their investigation, call us as soon as possible as the cleaning of fingerprint dust and other investigative residue is more successful and far easier the sooner we are able to tackle it.

Call SERVPRO of North Irving for 24 Hour Crime Scene Cleaning

A common theme amongst these crime scene tips is to give us a call as soon as you are aware of the crime and restoration service you are in need of.

However, during crime scene cleaning, we have to wait for investigations to be thoroughly completed, and for police to clear the scene for cleaning. This applies less to board ups, but more towards crime scenes that involve biological fluids or forensic residue needing to be remediated. Similar to waiting for the Fire Department clearance during fire jobs, we cannot impede upon the Police Departments work at the scene of the crime and therefore must wait for their clearance in order to perform whatever cleaning and restoration services are necessary.

Our team at SERVPRO of North Irving have over 30 years of experience remediating biohazard cleanups, and oftentimes these are the result of crimes. We have cleaned up after, and assisted, many Police Departments in the Dallas area and Ellis County after a slew of different crimes, and we are always ready to help you.

Our crews are available dispatch for 24-hour emergencies every day of the year.  We can be reached 24/7 at (972) 986-7677.  Call us any time!

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“Like it never even happened.” only happens here.

Additional Reading

Property Crime Victimizations: visit the Bureau of Justice

Crime Statistics by City, County, and State: visit the Department of Justice

Written by: Brendan Gillette

Mold Inspection in Dallas Fort Worth

2/7/2019 (Permalink)

Mold Remediation Mold Inspection in Dallas Fort Worth SERVPRO North Irving is a licensed Texas Mold Remediation Contractor. We've served DFW for over 30 years.

Mold Symptoms

Mold inspections are a popular request for us.  Many families and businesses in Dallas Fort Worth experiencing typical mold symptoms, including allergic reactions, often call us and ask for a mold inspection.

SERVPRO of North Irving offers free, no-obligation mold inspections.  If you’d like to schedule an inspection, give us a call at (972) 986-7677 or contact us.

Mold Inspection Process

Our mold inspection process is straightforward.  After you’ve scheduled one of our mold specialists to come out, expect the following:

  • Ask you to show us where you suspect mold growth.
  • Inspect the trouble area and its surroundings.
  • Inspect areas of a home where there are high chances for growth.
  • If you’ve had previous water damage, mold may grow there, too.  We’ll inspect previous water damage areas.
  • Take documentation of any growth we find.
  • If we find growth, we can suggest immediate steps you can take, such as containment and HEPA air scrubbing, while we prepare your estimate.

Texas State Mold Law

The process for mold remediation depends on the size of the mold colony we find.  The process is the same whether we’re handling a household mold problem in a business’ commercial property.  

Mold clean up in Dallas Fort Worth can go one of two ways according to Texas State Mold Law.

  • Mold Under 25 Contiguous Square Feet

Mold of this size does not require any reports be filed with Texas.  We can begin mold remediation services immediately.

  • Mold Over 25 Contiguous Square Feet

This mold size falls under Texas Mold Assessment And Remediation Rules (TMARR), which requires:

  • A Texas Licensed Mold Assessor to write a Mold Protocol.  We can give you a list of assessors for you to choose from since we cannot, legally, choose one for you.
  • A Texas Licensed Mold Contractor (us) will file a Work Plan and schedule the job with the state.  Afterward, we must legally wait at least five (5) business days before beginning remediation.
  • When we finish the mold remediation, the Mold Assessor will check the property and issue a Clearance Document.
  • The Texas Licensed Mold contractor (us) will issue a Certificate of Mold Damage Remediation.  This documents the success of the mold cleanup.  

Process for Mold Remediation in Dallas

The mold remediation process is different for every property but generally involves:

  • Setting up mold containment.  This prevents mold spores from traveling to other parts of the property.
  • HEPA air scrubbers and filtration to remove airborne spores.
  • Depending on the damage the mold has caused, the mold can either be removed from the surface or the surface will have to be removed.
  • The mold will be bagged and taken away for proper disposal.
  • If any part of your home had to be removed, it can be reconstructed by our team.

When Can Mold Removal Happen?

Mold cleanup can happen at any time of the day.  Many residential homeowners choose to have their mold remediated during regular business hours.  Our dispatching team can work on a time and date that works for you.

You do not have to be home for remediation to take place.  We are happy to install a temporary lock box to work while you’re away.  

For business owners and commercial properties, we understand mold cleanup has to happen after hours to avoid business interruption.  This is a perfectly reasonable request and one that we have granted many times before. Mold cleanup can occur after your employees have left for the day, on the weekends, and even overnight.  Simply let us know what your needs are, and we’ll be happy to work out a schedule that works for you.

How Did I Get Mold?

Many people who need mold removal in Dallas wonder how their property became infested with mold in the first place.  Mold is a natural part of our environment, and it can not be 100% removed. The goal in proper mold removal is to get the levels of mold spores in the air back to a safe level; this is especially important for individuals who have mold sensitivity.  There are also types of toxic mold that should be removed as quickly as it’s found.

Small levels of mold will be airborne in almost all environments.  Mold can:

  • Enter when windows or doors are left open.
  • Attach itself to your pet’s fur and be dropped when your furry friend lays anywhere in your property.
  • Attach itself to your clothing, including leather.
  • Come in from your HVAC system.

Prevent Mold Growth

It’s very easy for mold to grow in just about all environments.  Tips to help prevent mold growth are:

  • Make sure any water damage is properly remediated.  
  • Keep doors and windows airtight so no weather can come in.
  • Keep humidity levels in your property low (50% or below).
  • Check for mold growth sporadically in high-growth prone areas to avoid bad surprises.

How Does Mold Grow?

Mold prefers damp, dark, and undisturbed spaces.  To grow, mold needs a source of food, and it will often find food in a moist piece of drywall, wood, and even clothing.  

Knowing mold’s preference for growth gives us valuable clues when we begin investigating your home for mold infestation.  When we arrive for mold inspection, we will search the typical mold growth places along with any other area of your home that has experienced previous water damage.

Common places for mold damage in homes are:

  • Kitchens: under sinks and mold in drywall behind kitchen cabinets
  • Bathrooms
  • Laundry Rooms
  • Garages
  • Attics
  • Water Heater Closets

Indoor Air Quality Testing

We do not perform air quality testing ourselves, but we have great partnerships with air quality agencies in North Texas.  If you’d like an air quality test done on your property, we are glad to arrange a test and work with our partners.

If higher than normal levels of biological pollutants are found in your property, such as mold, we will inspect your property for its cause.  While we are inspecting for mold, we can install HEPA air scrubbers that will filter the air in your property and remove up to 99% of the contaminants.  HEPA air filtration will continue as the mold remediation process continues. Air scrubbing may improve the quality of your air while the root of the problem is assessed and removed.

Identifying Mold

You may want to know the specific type of mold that is growing on your property.  This is especially true when we find black mold. Testing for a specific type of mold is often unnecessary.  When we remediate mold, we treat every kind with the same level of caution regardless of its known toxicity level.  

The remediation steps for every kind of mold is the same.  Often, many different types of mold are found in one location.  For these reasons, we do not test for the type of mold unless a customer specially requests it.

We will take a sample of the mold we find on your property and deliver the sample to a certified mold testing lab.  Results are often quick -- they can be ready and delivered back to you in less than 72 hours.

Schedule a Free Mold Inspection in Dallas Fort Worth

Are you ready for us to inspect your property?  You have a few mold removal companies in Dallas to choose from, and we want you to feel comfortable with your choice.  If you have questions, contact us and we’ll be happy to answer them for you.

We’re available to take your call 24 hours a day.  Proper mold remediation isn’t optional, and you need a company with plenty of previous experience and success.  We are a licensed Texas Mold Remediation Contractor with over 30 years of service to all residential and commercial properties in North Texas.  We’ve helped thousands of property owners, and we can help you, too.

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“Like it never even happened.” only happens here.

Cleaning C Diff in Nursing Homes

1/31/2019 (Permalink)

Commercial Cleaning C Diff in Nursing Homes SERVPRO of North Irving offers no-obligation estimates for C. Diff and other biohazard cleaning in Dallas Fort Worth.

C Diff Cleaning in Dallas Fort Worth

Adults 65 years or older have a higher risk of becoming infected with C. Diff.  When a resident in a nursing home contracts the infection, it’s important to clean the facilities quickly and help stop the contagious bacteria from spreading.  

C. Diff is an abbreviation for clostridium difficile which is a type of bacteria.  The infection affects a person’s colon and commonly causes diarrhea and other symptoms.  It can spread by touch or contact with contaminated objects like clothing, countertops, and bathroom surfaces.  

When we are called to a C. Diff cleaning, we are prepared for the following:

Hard Surface Cleaning

We use a specialized cleaning agent with proven efficacy to eliminate the C. Diff bacteria.  Our technicians will wipe hard surfaces in:

  • Bathrooms
  • Kitchens
  • Hallways
  • Living Rooms
  • Communal Areas
  • Garages
  • Vehicles

Some cleaning agents leave a thin film on surfaces.  This is normal and a necessary part of the chemical agent to ensure that the bacteria is eliminated.  If your residents mind the film, it can be removed after we’ve ensured the dwell time the agent needs to be effective is met.  

Deep Carpet Cleaning

We will deep clean carpets with the appropriate biohazard cleaning agent.  In most instances, any stain that was on the carpet will also be removed. The carpet can be dried in a few minutes and is available to use again quickly.  

Upholstery Cleaning

This includes sofas, chairs, and mattresses.

Clothing and Textile Cleaning

Clothing and textiles can also be sanitized.  We use a specialized machine that uses over five different detergents and a wet wash with hydraulic pressure to push bacteria out of clothing.  Our franchise has over an 85% salvage rate -- among the highest in the industry. Clothing can be picked up, washed, dried, finished, and returned.  We can sanitize:

  • Shirts and pants
  • Shoes
  • Jackets
  • Sports equipment
  • Stuffed animals
  • Sheets and pillowcases
  • Blankets, comforters
  • Belts
  • Undergarments

ATP Testing

ATP stands for adenosine triphosphate which is the energy molecule found in living cells.  Our office uses ATP testing to verify our cleaning effectiveness. We can swab cleaned surfaces and measure the amount of organic material present.  If the test measures positive past the acceptable threshold, it will be cleaned again.

Biohazard Cleaning

Due to the nature of C. Diff and the type of cleaning involved, the cleanup is treated as a biohazard.  Our technicians must wear appropriate personal protective equipment and may have to dispose of unsalvageable items in biohazard bags.  All cleaning instruments will either be sanitized after use or disposed of at an appropriate biohazard waste facility.

C. Diff Considerations

Business Interruption

When a business needs cleaning services, we are commonly asked if we can clean after typical hours.  We can accommodate your nursing home’s busy schedule and work when our technicians can cause the least disruption to your residents.  After-hours and overnight cleaning is available. Please let us know of your special request, and we will find a way to make this work for you.

Privacy

The privacy of your business and residents is important to us.  The documentation we take, such as photographs and measurements, will not be shared.  No photographs of your residents or staff will be taken.

No Obligation Bid

We are happy to provide a no-obligation bid for your nursing home.  Call us today to schedule a free inspection.

Biohazard Cleanup, Dallas Texas

SERVPRO of North Irving is an experienced biohazard cleanup company in Dallas.  We have cleaned homes and businesses that have experienced crime scenes, unattended deaths, and other types of trauma resulting in bloodborne pathogen cleanup.  Our areas of service include all of North Texas including Dallas, Fort Worth, Waxahachie, Grapevine, Arlington, and Plano, TX.

Our crews are available dispatch for 24-hour emergencies every day of the year.  We can be reached 24/7 at (972) 986-7677.  Call us any time!

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“Like it never even happened.” only happens here.

To learn more about C. Diff, please visit The Mayo Clinic and MedicineNet.com.

Biohazard Cleanup in Dallas

1/31/2019 (Permalink)

Biohazard Biohazard Cleanup in Dallas SERVPRO of North Irving is a Dallas based biohazard cleaning company. We have serviced DFW since 1986.

What is a biohazard cleanup?

A biohazard cleanup is a term used to cover a wide range of cleaning that is related to biological fluids and materials.  There are a number of causes that could warrant a biohazard cleanup, otherwise known as biohazard remediation.  Accidental death, unattended death, suicide, and crime scene cleanup are the most frequent causes that require biohazard cleaning.  However, there is really no limit to the potential causes that may require a professional biohazard company to perform bioremediation work.

An easier way to approach the question is to take into consideration what needs to be cleaned.  Any biological fluid (anything originating from within a human), including blood, feces, vomit, and more, are all potentially harmful if not properly disposed of.  Common incidents that require biohazard cleanup involve death.

Due to the nature of potential health hazards because of exposure to biological fluids, the cleanup process is thorough and extensive.  Our trained technicians are equipped with proper Personal Protective Equipment and specialized tools to clean any biohazardous material properly and safely.  

Bioremediation examples we’ve cleaned include:

The nature and extent of the cleaning will determine the necessary steps in biohazard cleanup.

When should I call a biohazard cleaning company?

The affected area in a biohazard cleanup needs to be treated as soon as possible.  Understandably, in the case of unattended deaths, this may not occur.  In many other situations, it is important to call SERVPRO of North Irving and set up a time for cleaning.  

There are a number of reasons you should call quickly.  As biological fluids deteriorate on surfaces in your home or business, they begin to let off an odor that can quickly transform the area uninhabitable.  Biological fluids, such as blood, easily seep through cracks and holes.  This makes the remediation work more difficult by the day. What one might consider a small issue can quickly turn into an odor that renders the area unlivable.  The longer an odor lingers in the affected area, the more drastic measures will be needed to properly complete the bioremediation.

If you find yourself asking when you should call about a biohazard cleanup, the answer is probably right now.

Why do I need a professional to handle biohazard cleanup and biohazard waste?

The longer it takes to get a biohazard cleaned, the more risk there is to anyone in contact with the site of bloodborne pathogens.  Biohazard risks are a major concern and the reason that remediation has to be done properly and professionally.  In this case, out of sight, out of mind isn't safe.  One cannot simply wipe or hose off the affected area and expect the issue to be resolved.  In fact, bloodborne pathogens are more hazardous than you would expect.  Every 1 in 24 Americans have HIV, Hepatitis B, or Hepatitis C.  These diseases, and the risk of exposure, cannot be taken lightly.

These bloodborne pathogens can survive up to 16 days after the death, meaning the risk continues long after the incident that necessitates a biohazard cleanup.  Because of such serious risks, our crews follow all safety protocols and contain, sanitize, and decontaminate all affected and potentially affected areas.

Our teams use specialized disinfectants and sanitizers to guarantee a safe environment after cleaning.  Some materials and items are not safe to remain in the residence or building.  These biohazardous waste items need to be properly disposed of in biohazard disposal bags.  These bags are then boxed and taken for proper medical incineration disposal.  Disposal of this material is required by law and is one of many reasons you need a professional to handle your biohazardous needs.

There are plenty of cleaning crews that might say they can take care of your bioremediation needs, but all cleaning should be handled by experienced crews.

SERVPRO of North Irving is always here to help

When it comes to choosing the right people for your bioremediation, there are a few things to consider.  You want a company with experienced biohazard cleaning certified technicians.  Our franchise has serviced Dallas Fort Worth for over 30 years, and we have technicians ready to help.  We have completed biohazard cleaning for all kinds of situations including crime scenes, trauma, and suicide cleanup.

With partnerships around the DFW Metroplex for safe disposal of biohazardous waste, our team at SERVPRO of North Irving has the knowledge, experience, and resources to make your biohazard situation, “Like like it never happened.”

We understand that these calls are often the result of life-changing events, like and untimely deaths.  Our staff is professional, patient, and empathetic towards your needs.

We know biohazard cleaning situations aren’t easy, and we are here to help.  

Our crews are available dispatch for 24-hour emergencies every day of the year.  We can be reached 24/7 at (972) 986-7677.  Call us any time.

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Written by: Brendan Gillette

SERVPRO Dallas Franchises' 1-4-8 Guideline

1/12/2019 (Permalink)

Why SERVPRO SERVPRO Dallas Franchises' 1-4-8 Guideline SERVPRO of North Irving is a trusted leader in fire and water damage restoration in Dallas, TX.

Faster to Any Size Disaster

This isn’t just a catch phrase for us.  When we say that SERVPRO is faster to any size disaster, we mean it.  No other damage restoration company in Dallas Fort Worth will arrive faster to any disaster restoration job with the capability to start cleanup immediately.  

How do we know we’ll always respond faster?  All SERVPRO franchises in the nation uphold the 1-4-8 policy.  

SERVPRO 1-4-8 Response Guideline

1 Hour: Service Arrangement

When anyone calls our business, we are committed to responding within 1 hour.  Our office has a live on-call manager 24 hours a day ready to answer the phone as soon you call.  We ask you pertinent questions about your emergency and then relay that information to our staff.

In our office, every customer is assigned to one administrator and one remediation manager.  These two individuals are charged with making sure you are taken care of from beginning to end.  Within the hour, they receive your information, understand what has happened, and are preparing crews of technicians to respond.

Within the same hour, we will also have technicians dispatched to your property or have scheduled your job for a future time and date of your choice.  

4 Hours: Arrival

Within 4 hours of your call, a crew of technicians will arrive at your property ready to work.  Our franchise is available to every residential and commercial property in Dallas Fort Worth plus surrounding counties.  In most instances, we are able to arrive within 2 hours of your phone call.

While you’re waiting for our arrival, take these safety precautions to mind:

Water Damage Safety

  • If the water is contaminated, do not allow any person or pets in the affected areas.  Contaminated water comes from sewage backups and storm flooding. To learn more about water contamination, please see our article: Classification of Water and Water Category.
  • Do not handle any compromised electronics.  
  • If the water is not contaminated, you may want to pick up objects off the floor to prevent them from getting permanently damaged.  Consider picking up rugs, clothing, and toys. If you’re unable to, please wait for our technicians to arrive.
  • If you do pick up items off the floor, be mindful that the water absorption makes items much heavier.  Do not strain yourself! If you’re unable to pick up an item comfortably, please wait for our technicians.

Fire Damage Safety

  • Do not handle any compromised electronics.  It is possible for the smoke particles to have breached inside the machinery and compromised its integrity.
  • Do not stay in an affected room without proper ventilation.  
  • In the event where there is a lot of smoke, do not run your air conditioning unit.  This may cause soot that settled in the air ducts to blow out and circulate around your property.
  • If the ceiling or walls were damaged, stay away from that area.
  • Do not load soot affected clothing or textiles in your washer and dryer.  Household washing machines are not equipped to handle this type of cleaning, and the soot will likely permanently damage your clothing.  

Mold Cleanup Safety

  • If you or anyone in your property is experiencing mold symptoms, stay away from the mold affected area.  
  • Do not attempt to clean the mold yourself.  Improper cleaning will disturb the mold which causes its spores to go airborne.
  • Do not run a fan or the air conditioner in the room with mold.  This will cause the mold spores to go airborne.

Biohazard Cleanup Safety

  • A biohazard is a biological agent that poses a health hazard to humans.  These include blood, vomit, and feces.
  • Do not touch the biohazard with your bare skin.

8 Hours: Response Plan Briefing

If you are filing a homeowners insurance claim, we will start your claims process and make initial contact with your insurance adjuster to let them know we’ve received your information.  Within 8 hours of your call, we’ll provide them with the restoration plan our technicians have created, and they will start the beginning documentation of your claim.

As your restoration project continues, our administrators will continue to keep in touch with your insurance adjuster.  In many instances, we will communicate with them on a daily basis.

While we will guide you through your situation, it’s sometimes comforting to know what to expect.  

Water Damage Restoration

While every situation is different, the water damage restoration follows a general process.  This includes:

  • Inspection.  We will inspect for the extent of the damage in your home and prepare a plan to extract all water and dry your property.
  • Disinfecting.  If the water is contaminated, we will disinfect the affected areas.
  • Water removal.
  • Carpet removal.  We will try to save your carpet, but in almost every case, the carpet itself will have to be elevated to allow us to remove the padding underneath.  If the carpet is not salvageable, it’ll be completely removed. A small sample of your carpet will be saved to let your insurance company replace it.  Carpet restoration services are possible after your property has been dried.
  • Drying.  We will set professional drying equipment to remove excess moisture.  
  • Drying monitoring.  We will visit your property once a day to take moisture measurements and remove equipment as its no longer necessary.  Removing excess equipment as we meet our drying goals will reduce your bill.
  • Documentation.  We will send all measurements, photos, and the restoration plan to your insurance company.  This will help them know your property is being taken care of properly.
  • Learn more about the water removal process by reading our article.

Fire Damage Restoration

Just like water damage, the process for fire cleanup will be different for every property.  The general process is as follows.

  • Emergency roof tarping and board up.  This will prevent precipitation from entering your property and will also help deter theft.  It’s especially important to do this as soon as the fire is out to prevent secondary damage. Many insurance companies will not cover the cost of secondary damage as they consider it preventable and the responsibility of the homeowner to take care of.
  • Water damage restoration.  Many times, a fire and water damage go hand in hand since firefighters use water.  We will extract all the water to help prevent mold.
  • Inspection.  Before work begins, many insurance companies require an estimate of the damage the fire caused.  Many adjusters will want to approve our work before anything actually begins. For this reason, we will inspect your property and send the estimate as quickly as possible.
  • Textile cleaning.  We are one of the few businesses in North Texas with an Esporta Wash System certification, which makes us qualified to sanitize fire and smoke affected clothing.
  • Demolition. If any portion of a property is permanently damaged, we will perform demolition.
  • Moving and storage services.  In almost every case, an entire home’s contents have to be packed and moved out of site in order for the home to be cleaned.
  • Fire damage cleanup.  Cleanup includes the removal of all soot, air duct cleaning, and odor removal.
  • Odor removal.
  • Cleaning household items.  When items are taken out of a home, they are transported to our cleaning facility where they are also cleaned and deodorized.  
  • Reconstruction.  If any portion of the home needed demolition, we will reconstruct it.
  • To learn more about our fire damage cleanup process, please read our article.

Mold Cleanup

  • Containment.  To prevent mold spores from traveling to other parts of the property, we will set up floor to ceiling containment as remediation occurs.
  • HEPA vacuum filtration.  During mold remediation, we may run HEPA vacuum filtration to clean the air.
  • Cleanup.
  • Demolition and Reconstruction.  If the mold was on an item long enough, it may have damaged it permanently.  In this case, that part of the property is taken out and replaced.
  • To learn more about our mold remediation process, please read our article.

Response During Dallas Flooding

Our 4-hour policy holds true in almost every case.  Please note that in extraordinary circumstances where widespread storm damage is happening, we may not be able to arrive within 4 hours.  While these cases are rare, we will give you an estimated time frame for our arrival and call you as we’re on the way.

During storm situations, please be vigilant of unreputable water damage companies or individuals claiming to be Texas disaster restoration experts.  It is understandable to want help to arrive as fast as possible. During storm situations, our office activates its Storm Protocol to reach as many people as possible in the shortest amount of time.  Our crews work around the clock to make this possible. Just as important as receiving quick service is receiving the proper service. Improper water damage cleanup can lead to more property damage, including mold growth.  

When a community is in need, it’s an unfortunate fact that some people are taken advantage of by unknown companies claiming to help.  These people typically solicit work door-to-door and ask for a cash down payment before promising to begin work. With money in hand, they often leave town after either doing a poor mitigation job or not beginning work at all.  

Please be mindful of fake disaster restoration companies during storm situations.  Learn more about reputable restoration companies by reading our article.  

Fire and Water Damage Restoration: Dallas, TX

SERVPRO of North Irving is a leader in the restoration industry.  We are based out of Dallas, TX, and we have helped restore communities in our home of North Texas for over 30 years.  We have performed restoration services in Dallas, Grand Prairie, Garland, Plano, Waxahachie, Midlothian, and other North Texas communities for over 30 years. With our crews responding immediately to jobs, we are faster to any size disaster.  We also have a Texas Mold Remediation Contractor License and offer free mold inspections.

Our crews are available dispatch for 24 hour emergencies every day of the year. We can be reached 24/7 at (972) 986-7677.  Call us any time!

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We are a family owned and operated business.  Learn more about us.

“Like it never even happened.” only happens here.

Dallas Flooding Leads to Black Mold Removal

1/9/2019 (Permalink)

Water Damage Dallas Flooding Leads to Black Mold Removal SERVPRO North Irving specializes in water damage restoration in Dallas Fort Worth. We've restored thousands of homes and businesses since 1986.

Water Mitigation and Mold Remediation in Dallas

What was already a difficult situation for the Johnson family became more of a headache when they found out their flooded home had mold growing underneath their flooring.  The mold was discovered during water damage cleanup when a severe storm flooded their backyard and the water flooded their kitchen and living room. What was supposed to a typical flood repair in Dallas ended up also becoming black mold remediation.

Months before the storm, the Johnsons had what they thought was a small leak behind their refrigerator.  They called a plumber who fixed the leak, and the family mopped up the water themselves. They thought that would be the end of their small water damage, but it was only after their floor was ruined after the storm and the boards were pulled up that they realized their previous water damage was actually the cause for mold growth underneath their wood floors.

Dallas Storm Damage

When a severe storm in Dallas dumped inches of rain in a matter of a few hours, the Johnson’s yard began to flood.  The family attempted to keep the water out by putting all of their towels underneath their sliding door to their backyard.  Yet, the water still rose above their door’s threshold when their drainage system became clogged from storm debris.

When our technicians arrived at the Johnson's house, the first thing we did was remove the storm damage debris from their yard in an effort to help the yard drainage begin to work.  This helped alleviate some of the problem, but there was still water inside the house that needed to be extracted immediately.

Contaminated Water

Water from floods that rises from the ground up is considered to be contaminated.  We consider this water to be Category 3 which means it has the potential to be hazardous to a person’s health.  The reason flood waters are considered contaminated is because they have touched the ground where many pesticides and other unknown factors have mixed with it.

When our technicians are cleaning Category 3 water, they take into consideration the safety of all occupants.  We spray sanitizer before and after water removal to make sure that everyone is safe during the water removal process.

Learn more about water categories by reading our article Classification of Water and Water Category.

Demolition

Because storm damage water is contaminated, properties that experience flooding need demolition.  This is why many homes that needed flood cleanup in Texas after Hurricane Harvey had a portion of their drywall cut and removed.  For the Johnsons, this was also the case. The drywall the water had touched was permanently ruined and had to be removed. Unfortunately, this was also true for their flooring in their kitchen and living room.

It was when the kitchen and living room flooring was being removed that we found mold growth underneath the boards.  Because the family had called us immediately when the water came in from the storm, we knew that not enough time had passed for mold to begin growing from the storm’s water damage.  Instead, what we found was mold from their previous water damage which we traced back to their refrigerator leak months ago that was not properly remediated.

It was at this point that what was already a difficult situation for the Johnson family became more of a nightmare as we needed to now include mold remediation as part of their cleanup project.

Mold Inspection

Upon discovering mold, our licensed mold contractor visited the Johnson’s property.  The mold that was present in the house was on the kitchen floor and the adjoining living room floor. We came up with a mold remediation plan and got to work immediately.

Black Mold Removal in Dallas Fort Worth

In order to prevent the mold from going airborne and traveling to other portions of the Johnson’s family house, our technicians installed mold containment.  Mold containment is when we isolate the mole infested areas in the home with a floor-to-ceiling covering. We also installed HEPA vacuums two remove airborne particles.  For the Johnson family, this meant that mold containment was set up both in their kitchen and their living room.

With the containment set up and the HEPA vacuums running, our mold remediation technicians removed the Johnson’s flooring and began removing the black mold in their home.

It’s not uncommon to find black mold in Dallas Fort Worth, especially after water damage restoration.  The natural environment found in our area of the world is conducive to this type of mold. While many articles have been written about mold symptoms related to the toxicity of black mold such as Stachybotrys Chartarum, there are actually thousands of different types of molds, many of which also have a black color.  To learn more about mold symptoms, please read Mold Allergy Symptoms by the Mayo Clinic. 

Structural Drying

Because of the Johnson’s flood, we had to make sure that their property was properly dried.  Correct structural drying helps prevent damage to walls and flooring, and it also helps prevent future mold.  Our team set-up dehumidification equipment and created a drying plan. The Johnson’s property was monitored every day to make sure that our drying plan was proceeding and working to plan.

Homeowner’s Insurance and Water Damage Repair in Dallas

Every insurance policy is different, and only your insurance company can tell you what your policy covers in the event of water damage to your home.  If your insurance company considers your water damage to be caused by a flood, they may not cover your claim. For this reason, it is important to consider flood insurance for your property, especially if you live in a flood zone.

Fortunately, the Johnson family had considered flood insurance before and purchased a policy that covered the cost of their storm caused water damage remediation.  Their regular homeowner's insurance covered other costs of their mold remediation.

Flood Insurance

If you're unsure if you're living in a flood zone please check out FEMA's website here.  Even though we do not live in a coastal region, there are still many flood zones in Dallas.  If you are interested in purchasing flood insurance, contact an insurance agent that can sell you a policy. 

To learn more about flood insurance, read FEMA's article The National Flood Insurance Program.

Reconstruction

Many water damage companies are only able to help you extract the water and dry your structure.  But when demolition needs to happen and your drywall has been cut away and your floor removed, the next step to actually getting your property back the way it was before the damage is to rebuild what was torn out.

We are one of the few full-service Texas disaster restoration companies that can handle your Dallas restoration claim from beginning to end.  

For the Johnson family, this meant that after we were done with their mold remediation and their water damage, our reconstruction team was able to get their homeowners insurance to approve the replacement of the drywall, fresh paint, new floorboards, and a new floor for their kitchen and living room.

In a matter of just a few weeks, the Johnson family’s living room and kitchen were put back together, and their disaster was “Like it never even happened.”

How to Prevent Mold Growth in Home after Water Damage

Whenever you have water damage, no matter how small it is, it’s a necessity to get your property dried.  Mold grows and dark, moist environments and will continue to grow unless it is removed completely. Even a few mold spores can end up causing property damage if it's allowed to fester.  There are many companies that offer mold clean up in Dallas. Make sure they are licensed by the State of Texas, and choose one that also offers reconstruction services in case they need to demolition any part of your home.

If you've taken care of what was a small water damage and you are wondering if you have properly dried your home, give us a call.  We will be able to inspect your property and check for any wet spots that may have been missed.

To learn more about preventing mold after water damage, read our article

Leader in Mold Cleanup and Water Damage Restoration in Dallas

SERVPRO of North Irving is a trusted leader in Texas disaster restoration.  We are an expert mold removal company in Dallas, TX, and we have helped restore thousands of homes and businesses in our hometown for over 30 years.  We know how to properly clean and restore all properties, and we have performed residential and commercial restoration in Dallas, Fort Worth, Lewisville, Garland, McKinney, Waxahachie, and Plano, TX.  Our SERVPRO in Dallas franchise also has a Texas Mold Remediation Contractor License. We offer free mold inspections in Dallas and all North Texas. Besides residential services, we also offer commercial mold remediation.  You can trust us to handle all your residential and commercial restoration and cleaning service needs.

Our crews are available dispatch for 24 hour emergencies every day of the year. We can be reached 24/7 at (972) 986-7677.  Call us any time!

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“Like it never even happened.” only happens here.

Hospital Affected by Water Damage in Dallas

1/9/2019 (Permalink)

Commercial Hospital Affected by Water Damage in Dallas SERVPRO North Irving is a leader in the disaster restoration industry. We have restored thousands of residential and commercial properties in DFW.

24-hour Emergency Response

When there is water damage in DFW, we are ready to respond 24 hours a day.  The last place that we like hearing about having water damage is a hospital.  When we received a call about a flooded hospital with an emergency water damage in Dallas, we knew we needed to work as fast as possible.

Hospitals cannot be shut down.  When they have an emergency, we’ll help them no matter what time of day it is.  For this hospital, their water damage happened in the middle of the night.

Within 30 minutes of their phone call, a team of our Dallas restoration managers were on site inspecting the water damage.  Minutes later, our water remediation technicians arrived and began to execute the managers' water damage restoration plan.

Multistory Water Damage Inspection

The water damage this hospital experienced happened across a portion of two different floors.  When a pipe burst on the upper floor, it flooded the hallways and rooms. The water also found its way down to the floor directly underneath it by escaping through the ceiling.  Our restoration managers were you able to find exactly where the water traveled to by using thermal imaging cameras.

After our technicians extracted all of the water from the flooring, walls, and ceiling, it was time to set up a drying plan.  We needed a drying plan that achieved our goal to open the hospital rooms for patient care as quickly as possible.

Water Classification and Category

There are three different water classifications and categories that we use in the restoration industry.  Classifying water helps us determine the safest way to handle the damage.

For this hospital, we were lucky to find that the water was Category 1 which meant it was clean. Clean water can be removed quickly because the areas do not have to be sanitized.  Learn more about water classification by reading our article Classification of Water and Water Category.

Water Extraction

It took just a few hours for our technicians to extract all of the water from the flooded hospital floors.  Although the water was Category 1, our technicians still sanitized every area the water touched due to the nature of this environment needing to be as sanitary as possible.

Proving Sanitation with TPA Testing

It's never enough to apply a sanitizer onto an area and hope that it does its job correctly.  Chemicals need a specific dwell time to work effectively. It’s important for us to know that the job was done properly, especially in an environment where patient safety is the main concern.

Our office uses TPA testing to make sure that our sanitation efforts have worked.  TPA stands for adenosine triphosphate. We test TPA levels on surfaces to scientifically validate the results of our cleaning.

Our cleaning technicians tested all the areas that we sanitized by using TPA reader.  Any areas that scored higher than a zero for TPA were immediately cleaned again. It was only when areas tested zero that anyone was allowed back into that area.  

A zero score on a TPA test means it is food-grade safe.  This means that the area is clean enough to eat from without the risk of biological hazard.

Dehumidification and a Commercial Desiccant

When we are drying a structure after water damage, we make sure everything is dried properly.  A correctly dried structure helps avoid mold and permanent damage. In a small water damage, a few professional dehumidifiers is usually enough to correctly dry the structure.  In a large loss like this hopsital, the use of a commercial desiccant is needed.

A desiccant is a very large and specialized dehumidifier that is a specially made for large areas. Our office temporarily installed a desiccant to dry the structure’s vast air space.  

Water Damaged Paper Health Records

When the water damage occurred, a significant amount of water found its way into one of the hospitals records room.  In a matter of just minutes, thousands of patient files were wet. Due to the sensitive nature of these files and healthcare privacy laws, this paperwork needed to be saved.

There are many water restoration companies in DFW, but few have the capability to save damaged paperwork.  We knew from other water damages in schools and libraries how to respond to the hospital’s need to salvage important paperwork.  We also knew we had to act quickly to save the paperwork’s integrity. Before the paper is permanently damaged we brought a refrigerated truck and loaded sealed boxes of sensitive paperwork into it.  Inside the truck, the boxes of papers were quickly frozen. Once the truck was loaded, it immediately left to the SERVPRO sublimation chamber where the documents underwent restoration services.

Saving Water Damaged Paper with Sublimation

The SERVPRO sublimation chamber is state-of-the-art equipment created to save water-damaged paperwork.

The first step is to freeze the paperwork as quickly as possible.  The freezing stops the paper from falling apart. The paperwork needs to stay frozen until the sublimation process can begin.  This is why we immediately freeze paperwork and keep it a frozen state as it travels to our chamber.

Sublimation is the process where water goes from a frozen state directly to air.  Usually, the stages of water mean that it will go from frozen to liquid to air. Sublimation skips the liquid part which makes it possible for water damaged paper to be saved.  The paper goes directly from a frozen state to dry.

Sublimation is a very sophisticated process that very few disaster restoration companies in the nation can accomplish.  With the use of the SERVPRO sublimation chamber, this hospital was able to save all its patient paperwork.

After the sublimation was done, the documentation was once again loaded onto a truck and delivered back to the hospital.

Commercial Property Insurance

Our office administrators were able to contact the hospital's insurance company within just a few minutes of their water damage happening.  We were able to establish the hospital’s claim and get their entire project approved within a few hours.

There are many water removal companies in DFW.  Our franchise has over 30 years of water restoration in Dallas.  We’ve restored thousands of properties, and we work with all insurance companies to handle commercial water removal in Dallas Fort Worth.  Trust us to help you. When properties need water damage repair in Dallas, we’re their first call. Our franchise has the expertise to work with insurance adjusters and make sure that water damage claims are processed correctly and quickly.  We are one of the few full-service water damage repair companies available. We can help from start to end -- from emergency water removal to construction. If any commercial mold remediation is needed, we’re licensed for that, too.

Leader in Water Damage Restoration in Dallas

SERVPRO of North Irving is a trusted fire and water damage restoration company in Dallas, TX.  We have the expertise and experience to properly restore all properties needing water mitigation in Dallas Fort Worth.  We have performed residential and commercial restoration in Dallas, Fort Worth, Lewisville, Garland, McKinney, Waxahachie, and Plano, TX.  Our SERVPRO in Dallas franchise also has a Texas Mold Remediation Contractor License.  We offer free mold inspections in Dallas and all North Texas.  You can trust us to handle all your residential and commercial restoration and cleaning service needs.

Our crews are available dispatch for 24 hour emergencies every day of the year. We can be reached 24/7 at (972) 986-7677.  Call us any time!

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We are locally owned and operated.  Learn more about us.

“Like it never even happened.” only happens here.

Commercial Mold Cleanup in Dallas Fort Worth

1/9/2019 (Permalink)

Commercial Commercial Mold Cleanup in Dallas Fort Worth SERVPRO North Irving specializes in commercial mold cleanup in Dallas Fort Worth.

Commercial Mold Removal

Commercial properties usually have a lot more space than the average property to grow mold. The size of a commercial property alone makes mold remediation inspection an important undertaking.  When mold is found in a commercial property, it should be remediated as quickly as possible to prevent the issue from growing.

Our franchise is a licensed Texas Mold Remediation Contractor, and we have helped many businesses and commercial property owners properly remediate the mold on their properties.

To prevent mold from becoming an issue, we recommend inspecting your property for mold at least once a quarter.  These are the most likely places for mold growth in a commercial property.

Mold in Bathrooms

Bathrooms are a good place to look because there are so many places that water flows through them.  Look behind sinks, especially if they are in close to the cabinet, and behind and around every toilet.  If you see any pipes leaking, call a plumber and get it taken care of immediately.

Mold in Kitchens or Kitchenettes

Many businesses have small kitchens for their staff to use.  If you have a kitchen area, look for leaks wherever the sink is and around any cabinetry.  If you have a refrigerator or ice maker in this area, also inspect the area surrounding it.

Make sure to also look inside all of your cabinets.  There may be pipes running water behind the walls, and if there is a small leak behind it, you may not notice it until you see water spots on the drywall or cabinet.

Sinks

Many industrial settings have multiple sinks around their property.  Look for leaks around every sink you have on your property.

Break Areas

Break areas are popular places for mold growth due to spills and leaking vending machines.  Look behind vending machines and see if there is excessive moisture behind it. If the machine is not operating correctly, there may be too much condensation that can then turn into a source of mold growth.

Mold Around Water Fountains

While not all commercial properties have water fountains, they are still widely used in public buildings such as schools and libraries.  Look for mold growth around every water fountain in your facility. Make sure to have absorbent mats to absorb any spilled water around these areas.  These mats should be cleaned and left to completely dry on a daily basis.n If you see the floor loosening or becoming a different color around your water fountain, this is a sign that water is being allowed to absorb into the floor.

Ice Makers

Look for water leaking from the ice maker on a regular basis.

Freezers

Just like ice makers, freezers are common in many commercial properties, especially industrial kitchens.  Look for leaking water around your freezer. The smell of must means mold is likely already growing.

Mold in Laundry Areas

There tends to be some water spillage every day in a laundry area, and this water should be cleaned up quickly.  Another aspect to look out for is a leak from the many pipes that carry water. If your laundry machines are close to the wall, make the effort to look behind them on a regular basis to ensure that there is no mold growth or moisture.

Mold in Showers

Some industrial properties have showers, but they are mostly placed in areas like gyms or places that host sporting activities.  Communal gyms are a very popular place for mold because moisture is almost constantly introduced into the area. Showers also tend to not be regularly cleaned.  If you are charged with the upkeep of a shower, make sure that there is a way to remove the moisture from the air as it's introduced into the environment.

Windows

Windows that are not sealed properly let precipitation into a building after a storm or even on a regular morning with dew in the air.  A convenient time to check for moisture is after a storm. Look at your windows and ensure that no water has been able to break the moisture barrier.  If you see any water, repair the moisture barrier quickly.

Doors

Doors have the same situation that windows do in case of storms.  Check your moisture barriers around your doors, especially on the bottom, to make sure that water stays out.

Loading Areas or Garage Doors

Because loading areas have a lot of interaction with the outdoors and typically have vehicles coming in and out, it's important to make sure that these areas remain dry.  Not only is this a matter of personnel safety, but the water that is allowed to stay indoors will eventually become a problem.

Mold in Previous Sites of Water Damage

Previous sites of water damage are also places where we ask to inspect when we are looking for mold.  The reason for this is that those places have seen higher-than-average moisture content for a period of time.  If the water damage remediation in that area was not done correctly, moisture was left behind and likely caused mold growth.

We recommend only hiring reputable water damage restoration companies to handle your water damage.  Always ask to see the drying logs from the company you have hired to make sure that they dried your property correctly.

Mold in Air Ducts and around HVAC Systems

The areas around AC units are usually places with problems.  If your unit is placed on the roof of your commercial building, make sure that the unit is inspected and working properly so no water pooling occurs.  If you also notice moisture in your HVAC system, this is a sign that there is likely something blocking the air duct. In this case, we recommend you schedule an air duct cleaning.  

Mold in Water Heaters

Water heaters tend to be enclosed in dark spaces, which create a perfect environment for mold.  If your water heater is enclosed, make sure to expect it regularly to see if any water is leaking.  If you see any leak, no matter how small, make sure it’s taken care of.

Many water damages in DFW are caused by water heater failure.  In a matter of just a few hours, entire homes have been flooded.  Be sure to upkeep with your water heater maintenance. If you do have a water heater leak and need water cleanup in Dallas Fort Worth, we are available 24 hours a day. 

Mold Inspection in Dallas Fort Worth

If you are interested in a professional mold inspection, give us a call anytime.  We are happy to visit your property and inspect it for mold growth.

Mold inspections and estimates are always free and available to all businesses in North Texas.  Give us a call today.

Commercial Mold Remediation

If you find mold during one of your routine inspections or we find mold during our inspection, we can help.  We have helped restore thousands of properties since we began servicing Dallas-Fort Worth in 1986. We are a licensed contractor for the state of Texas, and we have the experience you need remediate your mold quickly safely and legally.

Unfortunately, many commercial properties only find mold when it has grown past the 25 contiguous feet the state of Texas allows before it becomes mandatory for the mold remediation to be filed with the state.  

We understand that businesses interruption is expensive, and any mold remediation project that occurs on your property has to happen quickly and correctly.  We routinely work with other businesses to remediate their mold problems after hours. This either minimizes business disruption or eliminates it completely.  Give us a call to talk about how we can best serve your business to keep your employees safe and your business disruption at a minimum.

To learn more about the mold remediation process please read our article here.

Mold Removal Companies in Dallas

There are many mold removal companies in Dallas to choose from.  Many of them are specialized and cannot also offer water damage cleanup services even though they are usually the cause of mold growth.  We are proud to be one of the SERVPRO Dallas franchises that offer both in-house mold remediation and water damage repair in Dallas Fort Worth.  Our ability to be a full-service mold remediation company is what makes us a leader in Dallas restoration.

Black Mold Removal in Dallas

Black mold remediation requires the same process of any other kind of mold remediation.  We often receive calls about black mold in Dallas Fort Worth. It’s understandable why black mold is a major concern.  There have been many news articles talking about the toxicity of black mold like stachybotrys chartarum. There are many types of mold.  Rest assured that our franchise is a licensed Texas Mold Remediation contractor, and we have experience removing black mold from all properties.

Trusted Leader in Mold Remediation in Dallas, TX

SERVPRO of North Irving is a trusted leader in mold removal and water mitigation in Dallas.  We are an expert water restoration company, and we have helped clean up homes and businesses in our hometown for over 30 years.  We know how to properly clean and restore all properties, and we have performed residential services and commercial restoration in Dallas, Fort Worth, Lewisville, Ennis, Garland, McKinney, Waxahachie, and Plano, TX.  We have a Texas Mold Remediation Contractor License and offer free mold inspections in Dallas and all DFW.

If your property requires mold clean up in Dallas Fort Worth, give us a call.  You can trust us to handle all your residential and commercial restoration and cleaning services.

Our crews are available dispatch for 24 hour emergencies every day of the year. We can be reached 24/7 at (972) 986-7677.  Call us any time!

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We are locally owned and operated.  Learn more about us.

“Like it never even happened.” only happens here.

Fire Damage Restoration: Dallas Apartments

1/8/2019 (Permalink)

Commercial Fire Damage Restoration: Dallas Apartments SERVPRO of North Irving is a trusted leader in fire damage restoration in Dallas, TX. We have serviced Dallas Fort Worth since 1986.

Fire Restoration in Dallas

When a Dallas apartment fire happens, many units are usually affected.  While the apartment that originally caught fire will have the most fire damage, surrounding apartments will also need clean up.  For example, the apartments on either side of the originally affected apartment will usually have damaged adjoining walls. They will also have significant smoke damage.  Other surrounding apartments, even if they are three or four units away, may also need smoke damage restoration. Some apartments fire are bad enough to affect the roof of multiple units.  

SERVPRO of North Irving regularly responds to Fort Worth and Dallas fire damage in apartment complexes.  We’ve handled every size of fire damage from a small, smoke only stove fire, to a large fire that started and spread to dozens of units.

Apartment Renter Considerations

Renter’s Insurance and Fire Remediation

When you sign your lease agreement, you may or may not have to get renter’s insurance.  Renter's insurance isn't legally mandatory, but some apartment complexes still require you to get it in case of an emergency.  If there is fire damage in your apartment complex, your renter's insurance can cover the cost of fire damage cleanup for everything inside of your unit.

Our franchise is a leader in Dallas restoration.  We have worked with many insurance companies to handle renter's insurance claims during disaster restoration situations.  You will be assigned an administrator from our office who will be tasked with working with your insurance adjuster to make sure that your claim is handled appropriately.  Because the apartment complex usually takes care of the unit itself, you as a renter will usually only be concerned with cleaning the smoke damage from your contents and clothing.

When to Call A Fire and Water Damage Restoration Company

As soon as you realize there is fire damage to your apartment unit, give us a call.  We are available 24 hours a day, every day of the year.

Your apartment complex nor your insurance company can tell you which fire damage restoration company to use.  It is solely your choice.

By law, no one can tell you who to use or punish you if you choose a different company other than the one they might recommend.

When you call us, we will go to your unit and inspect the type of fire damage your contents have sustained.  We will create an inventory of every item in your apartment and report it to your insurance company as either salvageable or unsalvageable.  We will also let your insurance adjuster what fire damage restoration services you need.

Salvageable Items

Salvageable items are those that can be cleaned and completely restored back to how they were before the fire.  These items are packed up and taken to our cleaning facilities where they are sanitized and deodorized of all smoke particles.  The items are then either stored until your apartment has been cleaned and you move back in, or they can be moved to wherever you are living.

Unsalvageable Items

Unsalvageable items are those that have been destroyed by the fire.  They cannot be cleaned and saved.  With these items, we take inventory and report them to your insurance company.  Your insurance adjuster will receive a list of all of the items that were permanently damaged in the fire along with a suggested price for a replacement.  Ultimately, it is up to your insurance adjuster to decide how to replace these items for you.

Sometimes items may be burnt beyond recognition and may not be replaced as it is impossible to tell what they once were.  For this reason, we strongly recommend you have a home inventory of your items before any disaster occurs.  A home inventory will provide proof of your items to your insurance adjuster.  

How to Get Smoke Damage Out of Clothes

It's understandable that one of the first things that someone needs after fire damage is clothing.  Regular washing machines do not take the fire smoke odor out of clothes.  In fact, some clothing can be permanently damaged when they are put into a regular washing machine after a fire smoke damage.

It's best to trust professional textile cleaners to wash your fire and smoke damaged clothes.  One of the first things that our office will do when we arrive is pack up your entire wardrobe.  In a matter of fewer than two days, we can wash and remove fire smoke odor from 100 pounds of your clothing and return it to you immediately.  We know you need a wardrobe to live from while the rest of your unit is being restored, and we are dedicated to providing you with one.

We are one of the few Texas disaster restoration businesses that are certified by the Esporta Wash System. This makes us uniquely qualified to sanitize and remove smoke odor from all types of clothing and textiles, including blankets, shoes, stuffed animals, and much else.

It's important to understand that taking fire smoke and soot affected items to a traditional dry cleaner may not get your items clean.  

Our Esporta Wash System uses natural detergents to clean your items with water using the science behind hydraulic pressure.  The result is a sanitized item with a near neutral pH that is safe and comfortable to wear again. Our office has one of the highest rates of clothing fire smoke odor restoration with over 85% success rate.  To learn more about our cleaning process, please read our article.

Moving Services

In order for the apartment unit to be cleaned, everything that is inside of it usually has to be taken out.  All of your items will be packed and moved to our cleaning facility where they will have all smoke and soot cleaned away and deodorized.  Your items can either be stored in our long-term storage facility or they can be dropped off at your new living quarters.

Temporary and Long-Term Storage

SERVPRO North Irving has its own storage for our customers.  We have the capability to store items of all sizes for a short-term or long-term period.  What our customers need items back, we simply move them to their new living location.

Commercial Fire Damage Restoration

Business disruption is extremely expensive, and we understand that you need to get your apartment units cleaned and running again.  Our goal is to make sure that all of your units are clean and safe again for your renters so they can move back in.

While your renters will each have their own and renter’s insurance company handling their portion of their claims, we will also work with you and your insurance company to make sure that your claim is approved and all of your units are clean and reconstructed as soon as possible.

Commercial Property Insurance

We work with all insurance companies and adjusters.  We have processed thousands of insurance claims over our 30 years of experience, and we know exactly how to process apartment complex fire damages.  As soon as you call your insurance company and get your claim number, give our office a call so that our administrators can get in contact with your insurance adjuster to start processing your claim immediately.

By law, your insurance company cannot tell you which fire damage restoration company to use.  It is your choice. When you choose to work with SERVPRO of North Irving as your fire damage restoration company, trust that you have one of the most experienced and trusted leaders and fire damage restoration working for you.

Emergency Roof Tarping

One of the first things that you are responsible for as an apartment complex owner is to install temporary protective measures to prevent secondary damage.  Emergency fire damage services such as roof tarping and board-ups are exactly this.  Secondary damage is any damage that happens after the fire that could have been prevented if emergency measures were taken.  If your insurance company finds that you did not take proper care of your property after fire damage, it has the ability to deny your claim.  This is why emergency services are so important after fire damage.

When a roof is damaged during a fire, it has to be covered with weatherproof tarping.  Our technicians will install the temporary tarp to make sure that precipitation does not enter the unit and cause secondary damage such as water damage or mold growth.

After the temporary roof tarping is installed, we will take roof measurements and turn in an estimate to your insurance company so that we can have a permanent roof replacement.

Emergency Board up

Just like emergency roof tarping, fire damage will also likely need emergency board up services.  This is when we install boards on damaged doors, windows, and outer walls.  This is important to prevent weather from coming inside of the building and causing secondary damage.  It also tells possible thieves that the property is being taken care of.  It's an unfortunate fact that theft often occurs when a fire damaged property is not boarded up.

If weather conditions prevent us from safely boarding up or tarping your apartment complex, we will hire a live security guard to stand watch for 24 hours a day until our technicians can safely work.

Apartment Fire Damage Cleanup

It is very likely that your renters' contents will all have to be removed from the unit for us to be able to properly clean it.  We will work with your renter directly and their renter's insurance company to pay for the moving and cleaning of their items to our cleaning facility.  Even though your renters may all have different renters insurance companies, our office will handle all of them individually.

We will remove the contents from all apartments as fast as possible so that we can get the cleanup of your units started quickly.

There are different types of smoke and soot depending on what items were burned during the fire.  Every type of smoke needs a different type of cleaning method.  Our technicians are experienced and will identify the type of smoke and clean it properly.  If the apartment units have carpeting, we will perform carpet restoration services at this time as well.

If any part of the unit is permanently damaged, our technicians will demolition that portion of the unit and prepare it for reconstruction.

Fire Smoke Odor Removal

Smoke damage restoration is necessary.  You know your apartment is cleaned of all smoke and soot when you were able to walk in and not recognize that there was ever a fire inside.  Fire smoke odor removal and deodorization after fire damage are important, and the most important reason is the health of the occupant.

Our office uses HEPA vacuum filtration to make sure that all smoke particles are removed from the air.  Along with fire damage cleanup, we may also use other deodorant removal techniques such as fogging and ozone to ensure that all fire smoke odor is removed.

Reconstruction

Once the apartment unit has been thoroughly cleaned and deodorized, it is time for the apartment to be put back together.  Any part of the unit that was permanently burned will now be replaced by a reconstruction team.  The result is an apartment that looked the same as it was before the fire occurred.

Leader in Fire Restoration: Dallas, TX

SERVPRO of North Irving is a trusted leader in the fire damage Dallas industry.  We are based out of Dallas, TX, and we have helped clean up homes and businesses in our hometown for over 30 years.  We know how to properly clean and restore all properties, and we have performed residential and commercial restoration in Dallas, Fort Worth, Lewisville, Garland, McKinney, Waxahachie, Ennis, and Plano, TX.  We also have a Texas Mold Remediation Contractor License and offer free mold inspections in all DFW.  You can trust us to handle all your residential and commercial restoration and cleaning services.

Our crews are available dispatch for 24 hour emergencies every day of the year. We can be reached 24/7 at (972) 986-7677.  Call us any time!

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We are a family owned and operated business.  Learn more about us.

“Like it never even happened.” only happens here.

Commercial Mold Cleanup Dallas, TX

1/7/2019 (Permalink)

Commercial Commercial Mold Cleanup Dallas, TX SERVPRO of North Irving has been a trusted leader in Texas disaster restoration since 1986. We have restored thousands of homes and businesses.

Mold can be disruptive to a business.  If you find mold on your commercial property, it’s important to get it remediated quickly to avoid disrupting your business any further.  The longer mold is allowed to fester, the more the mold will grow and cause damage to your building.

The best time to remediate mold is as soon as you find it.  If mold grows larger than 25 square contiguous square feet, then Texas state mold protocol becomes mandated.  The time for mold that has to be cleared by the state is longer, which causes a bigger disruption to business operations.

Businesses that need mold remediation have important factors to consider when choosing a mold remediation company.  

24 Hour Mold Remediation

Business disruption is expensive and has to be minimized as much as possible.  We understand how important it is for the disruption of the mold remediation project to either be minimized or eliminated altogether.  We have successfully completed many commercial mold remediation projects by simply scheduling our work after business hours.

Our offices are open 24 hours a day.  This gives our franchise the unique ability to schedule mold remediation at any time that is convenient to your business.  In past projects, we have scheduled mold cleanup:

  • After business hours (after 5 P.M.)
  • Overnight
  • During weekends
  • During popular holidays when employees are away from the building

We’re willing to work with you to find the best time for your mold remediation project.  

If your business is a 24 hour operation like us, we will work to find ways to minimize the interruption of the mold clean up as much as possible.  We can usually accomplish this by using mold containment.

Containment for Mold

Containment means we will isolate the mold affected area so the spores will not be allowed to spread to other areas of your property.  This is especially important if your employees begin to experience mold symptoms or you have customers that need to enter your property.

Our mold technicians will set up floor to ceiling containment and run HEPA air scrubbers if needed.  

Containment can be set up immediately; we do not have to wait for Texas state approval.  While we are happy to set up containment to help prevent mold growth, it is only a temporary solution as we make arrangements and get state approval for complete mold remediation.

Texas Mold Laws

Texas has mold laws that begin when mold has grown over 25 contiguous square feet.  Mold that is smaller than that still needs to be remediated, but it does not have to be filed with Texas.  

If your mold is over 25 contiguous feet, then it mold falls under Texas Mold Assessment And Remediation Rules (TMARR).

TMARR requires a Texas Licensed Mold Assessor to write a Mold Protocol.  Since we are a mold contractor, we cannot legally choose an assessor for you.  For a list of licensed mold assessment companies in Texas, please see the Texas Department of Licensing & Regulation.

After you’ve received a mold protocol from a mold assessor, a Texas Licensed Mold Contractor (us) will file a Work Plan with the State of Texas.  Once the Work Plan is filed, mold law mandates that we wait at least five (5) business days before starting your mold remediation. Our company will work with you to schedule your mold remediation as soon as the mandatory waiting period is over.

When we finish the mold remediation, the Mold Assessor has to check the cleaning to make sure it’s successful.  If it is, they will issue a Clearance Document.

The Texas Licensed Mold contractor (us) can then issue a Certificate of Mold Damage Remediation to you which documents that the mold cleanup was done successfully.  Keep this document as part of your permanent records. It may come in handy if you should sell your property or have questions about the mold remediation from your insurance provider.

Mold Damage

Mold grows on surfaces of moist objects.  If left to grow long enough, the mold will eventually damage the object it has been resting on.  We have seen mold eat into wood, drywall, carpet, clothing, and even rubber and leather shoes.

The longer mold is allowed to fester, the more it has a chance of growing.  Mold is a spore that is very small and light. When there is air movement near the mold, the spore will float into the air.  When the airborne spore lands, it will have a chance to attach itself to a new surface and continue growing. The problem here is obvious -- the more mold there is, the higher the chance there is for spores to go airborne and infest another area of your property.  This is why it’s so important to control mold growth as soon as it is found.

To learn more about mold growth, read our article How Does Mold Grow?

Mold Inspection

Our franchise has a Mold Remediation Contractor license with the state of Texas, and we offer no cost mold inspections to all properties in Dallas Fort Worth.  If you are not sure whether you have mold or not, that’s okay. Give us a call to schedule your mold inspection, and we will be able to help.

You can also inspect your property for mold yourself.  Follow our mold inspection recommendations.

Look for mold in the places most likely to have moisture.  This includes:

  • Kitchens.  Inspect for mold around sinks, behind the dishwasher, and behind any refrigerators, ice makers, and coolers.
  • Break rooms.  Look for mold behind vending machines with a cooling component and behind water fountains.
  • Bathrooms.  Look for mold under sinks and around toilets.
  • Laundry area.  Look around every machine that uses water.
  • Around water heaters.  If your water heater(s) are in an enclosed space, keep a closer eye on them.  Enclosed, dark spaces that have any moisture introduced in them will create an excellent environment for mold growth.
  • Around air conditioning units if they are placed on the building’s roof
  • Around windows.  Look to see if the window’s moisture barriers are still intact.  If you see any moisture inside the building, dry the area and fix the window’s barriers.
  • Around doors.  Look after a rainstorm to see if any water has permeated.
  • Any other part of your property that previously experienced water damage.

Mold Symptoms

Mold has the potential to impact your health and the health of your employees.  For a list of health related mold symptoms, please read Mold Allergy from the Mayo Clinic.

Other Commercial Services

If your commercial property requires other services, we are prepared to help.  Our other commercial services include:

Commercial Mold Remediation: Dallas, TX

SERVPRO of North Irving is a trusted leader in the Texas disaster restoration industry and has the expertise to handle mold remediation in Dallas and all of North Texas.  We are based out of Dallas, TX, and we have helped clean up homes and businesses in our hometown for over 30 years. We have performed residential and commercial restoration in Dallas, Plano, McKinney, Garland, Waxahachie, and Ennis.  We have a Texas Mold Remediation Contractor License and offer free mold inspections in all DFW. You can trust us to handle your commercial restoration and cleaning mold needs.

Our crews are available dispatch for 24 hour emergencies every day of the year. We can be reached 24/7 at (972) 986-7677.  Call us any time!

Follow us:

Facebook     Twitter     Instagram     Google+     Linkedin   YouTube

We are a family owned and operated business.  Learn more about us.

“Like it never even happened.” only happens here.