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Fire & Water - Cleanup & Restoration

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Tips to Protect Your North Dallas Home from Flood Damage

5/25/2021 (Permalink)

Tips to Protect Your North Dallas Home from Flood Damage With flood risk in the Dallas area expected to increase over the next several years, what can you do to protect your home?

FloodFactor estimates that $9M in flood damage to Dallas-area properties has happened so far in 2021. So with flood risk in the Dallas area expected to increase over the next several years, what can you do to protect your home? We share practical tips in this guide.

Tips for Protecting Your Property from Flooding

We cannot control the weather, but we can prepare for it. Here are some things to consider doing this year to prepare for future storms.

Elevate the Home

One way to assess flood risk to your property is to find out if you are in a flood zone by checking FEMA’s database. If you have determined that your property is oriented in such a way that it is at high risk of flooding, then you might consider having it professionally elevated.

Install Proofing

Consult a professional proofing service for either dry flood or wet floodproofing. With dry floodproofing, the walls and floors are made watertight with seals that keep floodwaters out. Plastic, rubberized sheeting, or special waterproofing compounds coat the walls for waterproofing. Attention is also given to doors, windows, vents, or sewer lines so that any vulnerable points are sealed off.

Wet floodproofing a home routes the floodwaters to areas that stand up better to water. This also involves raising certain household equipment up and out of the way. AC and heating systems, water heaters, and other appliances are either moved upstairs or on platforms so that water can’t reach. This will save thousands of dollars in losses.

Protect Your Basement

If your home has a basement, water can get in through cracks in the foundation or from hydrostatic pressure. To protect your basement, ensure that:

  • All foundation cracks have been cured, 
  • All rainwater will be routed away from the foundation, 
  • Window wells are sealed off
  • A sump pump is installed to remove any water that gets in

Build a Retaining Wall

If your home is downhill from some point or you can see where runoff tends to run toward your home, consider building a retaining wall to redirect the flow. Retaining walls are built from compacted soil or concrete between the home and where the floodwaters are likely to be. These are also built as floodwalls, berms, and levees. 

Rethink Electrical 

One of the biggest risks brought about during flooding is when there is live electricity present that makes the water dangerous to step foot in. You might consider moving the main breaker, fuse box, or utility meters well above flood risk areas. Then label each circuit so you know which ones to shut down during a flood. When in doubt, shut off all power until waters have completely subsided.

Pack Your Irreplaceables

When all else fails, it helps to pack away certain valuables as a backup plan. Many things can be replaceable but certain photographs, documents, books, heirlooms, and other valuables cannot be. 

Secure these with waterproof containers and locate them in a higher place where floodwaters cannot reach. Consider putting these things in a weatherproof storage facility.

Call SERVPRO of North Dallas for Flood Damage Services

Unfortunately, flooding is expected to become more common in this area over the next several years. SERVPRO is here to make it "Like it never even happened," with our storm and water damage remediation services. We even work with your insurance company. Call (972) 690-1414 for 24/7 emergency contact.

How Much Does Hail Damage Repair Cost?

5/25/2021 (Permalink)

How Much Does Hail Damage Repair Cost SERVPRO is the preferred provider of storm and water damage restoration by major insurance companies.

With a strong Dallas storm comes high winds, tornadoes, and sometimes hail. If we’re lucky the hail will be small and sparse, but when hail is large and abundant this causes severe damage to cars, windows, and roofing.

Here’s what you might expect with a hail damage quote for your home or business. Keep in mind that these figures do not reflect SERVPRO’s rates. The only way to get an accurate SERVPRO is for a representative to visit the damage for an in-person evaluation.

Ballpark Estimate for Hail Damage

According to Home Advisor, the average cost for hail damage to a home is $26,171 while the national average is only $8,702. 

The typical range for hail damage to structures in Texas is $12,845 - $40,936. On the low end, a Texas homeowner will spend $9,531, but on the high end, it could cost up to $57,356.

Roof Repair Costs

When it comes to hail damage to a home or building, the roof takes the brunt of the beating from chunks of ice. Missing shingles, gutters, flashing and fixtures may all contribute to a roof repair from hail damage. 

It’s best to have a professional go up on the roof and assess the damage as you might endanger yourself should you step through any soft spots.

  • Asphalt shingles replacement: $1,700 to $8,400. (New shingles cost between $1 and $5 per square foot.)
  • Metal roof repair (dents or punctures can cause leaks): ~ $300. 
  • Tile roof repair: $700 to $800 per square.

Siding Repair

Sometimes hail hits the siding of a home or building. This repair has an average cost of $600 with labor being between $40 and $50 per hour.

  • Wood Siding: ~ $9 per square foot plus labor at about $35 an hour.
  • Aluminum and Metal Siding: Costs between $300 and $1,000 at $3 to $6 per square foot. 
  • Vinyl Siding: ~ $2 to $12 per square foot.
  • Cement Fiber: Additional cost of 5% - 14% in materials amounting to about $150 per 100 square feet plus $300 to $850 for labor.

Deck or Porch Repair

Hail damage can ruin a deck or porch, especially when the lumber is old and weak in some spots. The average cost of deck repair is $1,500. As with the roof, it’s best that you have a professional survey the damage as walking on the deck may not be safe.

  • Wood deck: Cedarwood runs between $5 and $15 per square foot and other hardwoods are up to $40 to $80 per square foot. Anchoring stairs add on a few hundred dollars more.
  • Composite deck: Seal or spot treatments cost between $5 and $30. If the damage is bad enough to warrant replacement, this costs between $20 and $50 per square foot.
  • Concrete patio or porch: $300 to $3,800. 

Broken Windows

What happens when large hail hits a window or ricochets into it after hitting something else? To replace a broken window costs between $100 to $649.

Call SERVPRO of Dallas for Storm Damage Restoration

As you’ve seen, repairing property damage from a hail storm is costly. For this reason, you should certainly file a claim with your insurance company. Be sure to take plenty of pictures and document everything.

SERVPRO is a preferred provider of storm and water damage restoration by major insurance companies. We work directly with the insurance company on your behalf to streamline the process. 

Leave the hail damage recovery to us! Call SERVPRO of Dallas for 24/7 emergency contact at (972) 986-7677.

Dallas Landlord Responsibilities During and After a Flood

5/25/2021 (Permalink)

Dallas Landlord Responsibilities During and After a Flood As the preferred provider of restoration services for many top insurance providers, SERVPRO works directly with your insurance company.

Apartments buildings all over the state faced water damage from the February 2021 storm. During extreme weather events like these, landlords and tenants alike have many questions about what to do. Flood damage is stressful for everyone involved, so this guide helps you sort it out.

Landlord Responsibilities

Per law, a landlord must repair anything concerning the dwelling that affects the physical health and safety of ordinary tenants. Landlords should do reasonable maintenance to prevent flooding from plumbing failures. 

Landlords are also responsible for any damage brought on by events such as fire, hailstorms, hurricanes, and flooding. When this occurs, the landlord should initiate a casualty loss claim with their insurance carrier, but they are not required to begin repairs until the claim has been paid out.

Tenant Responsibilities 

Regardless of what state the property is in, the tenant must continue to pay the rent according to the lease terms. If they choose to do repairs to the property out of pocket, they cannot deduct this expense from their rent payment without a written agreement to do so.

Tenants should use the water features of the property responsibly. During the winter, apartment properties often post reminders to leave faucets dripping during a freeze. This prevents burst pipes that cause flooding.

Landlords are not responsible for the tenant’s loss of personal property. This is why many property managers urge tenants to get renter’s insurance to replace personal items.

When the Units are Partially Uninhabitable

Sometimes flooding makes a dwelling uncomfortable but still okay to live in while repairs are being done. In this case, the tenant has the right to ask the landlord for reduced rent while repairs are in progress.

When the Units are Fully Uninhabitable 

When a dwelling is missing walls, a roof, or has a hazardous condition such as sewage contamination, the tenant may give notice to the landlord to be let out of their lease. 

However, if the flood damage is the result of the tenant’s actions (or a guest of the tenant) and not an “act of God,” the tenant is not entitled to reduced rent or prematurely ending a lease term.  

Organizations like the Red Cross, FEMA, or the insurance company for the property may be able to help tenants find temporary housing if the unit is unlivable.

Call SERVPRO of Dallas for Comprehensive Flood Damage Restoration

From a single-family home to a large apartment building, SERVPRO of Dallas handles it all when it comes to water damage restoration. 

As the preferred provider of restoration services for many top insurance providers, SERVPRO works directly with your insurance company to make the claims process run efficiently. We start by preventing secondary damage that could result in a partial or full denial of your insurance claim.

Our mission is to make properties fully inhabitable again with aggressive anti-mold measures and full restoration of the property back to its preloss condition. Call SERVPRO of Dallas 24/7 for emergency contact at (972) 986-7677.

5 Tips for Disinfecting and Sanitizing Your North Dallas Gym

5/25/2021 (Permalink)

5 Tips for Disinfecting and Sanitizing Your North Dallas Gym SERVPRO of Richardson is available to provide an extra hand with periodic comprehensive cleaning or a refresh.

It has always been common courtesy to wipe down a machine at the gym after use, but when COVID-19 hit the Dallas area, the cleaning regimen for fitness centers changed (for what might be forever).

Facilities are now cleaned more frequently while patrons do their part to keep equipment and hands clean. Exercise is a part of a healthy lifestyle, so SERVPRO is here to help gyms stay clean and hygienic with this guide based on CDC information.

1. Set a Cleaning and Disinfection Schedule

A gym is a busy place and all of your staff should be cross-trained for cleaning duties. Since you’ve staffed for peak times, you know what the visitor traffic patterns are. 

In addition to cleaning surfaces with disinfectant, also perform regular vacuuming with high-efficiency particulate air (HEPA) filters and bags.

Cleaning duties should immediately follow peak times. Staff will be delegated to every section of the gym for a complete wipedown including locker rooms. Daily routine cleanings should be enforced by supervisors checking and signing off on the duties being done.

2. Stock Up on Supplies

A hardworking staff can’t keep a gym clean without the right supplies. Keep your closets well stocked with automatic shipments of cleaners, paper products, gloves, etc.

Corporate gyms most likely already have a supplier for cleaning products. If you’re looking to purchase, SERVPRO and the CDC recommend EPA-registered disinfectants effective against viruses.

Make it a strict policy that any solutions (chemicals mixed with water) be properly labeled so that cleaners don’t get mixed up. We recommend keeping the cleaners organized and differentiated between those meant for routine cleaning vs. ones for “high touch” wipedowns. 

3. Sanitize High Touch Areas More Often

In addition to regular cleanings, it’s best practice to wipe down all “high touch” areas. This includes door handles, bathroom faucets, paper towel dispensers, your most popular equipment, and touch screens.

For sensitive electronic devices like POS system screens, you should avoid spraying these. Instead, use wipes that are specifically designed for electronic screens.

4. Train Employees on How to Use Products

The cleaning protocol for disinfectants and sanitation products all depends on what supplies you have on hand. It’s best to read all the directions before use or having your staff use these products.

For example, some products are to be left on a surface for several minutes before they can be wiped off. If not, the surface has not been sanitized. Some cleaning products require that gloves or masks be worn during use.

For the safety of your staff and for the cleanest gym environment possible, be sure that your staff knows exactly how to use each cleaning product.

5. Encourage Customers to Do Their Part

One popular gym chain launched a full campaign complete with signage, recurring PSAs mixed in with the streaming music over the facility speaker system. This was a friendly reminder to clean up after the use of machines. 

Set up plenty of cleaning stations for your patrons to use. These stations are equipped with paper towel dispensers, cleaning spray for wipedowns, hand sanitizer, and a large trash receptacle.

Thankfully, many fitness enthusiasts already practice gym etiquette and providing them the cleaning supplies they need makes it that much easier.

SERVPRO’s Gym Cleaning and Sanitation Services

Gyms everywhere have hardworking staff, but sometimes they need a little help with keeping everything sanitized. 

SERVPRO of Richardson is available to provide an extra hand with periodic comprehensive cleaning or a refresh. Refresh services include:

  • Carpet cleaning
  • Upholstery cleaning
  • Air duct cleaning with new a/c filters
  • HEPA air scrubbing

Call SERVPRO at (972) 690-1414 for a free on-site estimate. We operate 24/7 and will work around your gym’s schedule!

Fort Worth Classroom Cleaning and Preventative Measures

5/25/2021 (Permalink)

Fort Worth Classroom Cleaning If your school experiences a highly contagious disease outbreak, SERVPRO is equipped to do a complete cleaning of the facility.

Many Texas schools were at least partially remote in 2020 and 2021. It has been speculated that many schools plan to be fully in-person for the next school year that begins in the fall of 2021.

COVID-19 has certainly made the public more cleaning conscious. With illnesses frequently circulating through schools, it’s best to continue with enhanced cleaning protocol.

Clean Classrooms Are A Group Effort

The best way to promote a clean classroom is to educate students about good cleaning habits. For the first month of classes, teachers and administrators have an opportunity to onboard everyone to adopt responsible cleanliness procedures.

Learn these terms in the classroom so your students will be sanitation experts:

  • Cleaning: Removes dirt and debris by agitating with soap and rinsing with water. Soap and friction remove most germs. This step also exposes other germs so that the disinfectant will be more effective.
  • Disinfecting: Germs are further reduced on surfaces to meet health and safety standards.
  • Sanitizing: Germs are inactivated or destroyed on objects, but not bacterial spores.

With everyone educated about germs and how to get rid of them, we all work together to maintain a clean school environment.

The Clean Routine

Wiping down high touch surfaces like doorknobs, desks, and chairs takes a lot of work, but when everyone pitches in, the job gets done fast. Take time at the end of each class period to have students tidy up and wipe down commonly used areas with disinfecting wipes.

Hand Washing is Fundamental

Students should be given plenty of time to wash their hands after using the restroom and before consuming meals or snacks. Handwashing is much more effective than the use of hand sanitizer.

Children should be reminded to wash their hands with soap and water for at least 20 seconds each time they go to the restroom, before meals, and after any other tactile activities. Hand sanitizer is good to have available in between handwashing.

Handwashing is foremost in illness prevention. The CDC offers handwashing resources for schools such as posters, stickers, window clings, videos, fact sheets, etc.

Watch for Signs of Illness

Before COVID, a cough or some sniffles was not cause for concern, but now the public is more vigilant about respiratory illness symptoms.

Students and staff who are not feeling well should be temperature checked. Those with a fever should be sent home and only return to school when they are fever-free for 24 hours and aren’t experiencing any other COVID-19 symptoms.

When someone has arrived at the school with an illness, the areas they used should be cleaned and disinfected immediately.

Call SERVPRO of Fort Worth for School Cleaning and Education

If your school experiences a highly contagious disease outbreak, SERVPRO is equipped to do a complete cleaning of the facility. SERVPRO is also available to do a top-to-bottom cleaning before school starts for the semester.

SERVPRO is also committed to recruiting the next generation of cleaning and restoration professionals. Once in-person events are allowed, we are eager to do career days again. We visit schools and teach children about how we clean and restore homes and buildings with the latest in cleaning technology.

Calls SERVPRO of Fort Worth at (817) 589-1499 for a free estimate or for more information on career day bookings.

Fort Worth Odor Removal and Deodorization Services

5/20/2021 (Permalink)

Odor Removal and Deodorization Services Some odors are very difficult to expel. As a top-rated Fort Worth restoration company, deodorization is a finishing touch in the SERVPRO process.

It seems that manufacturers come out with a new odor-fighting product every month. Any retail store you go to has several products on the shelf meant to either mask or eliminate odors. 

Some odors are very difficult to expel. As a top-rated Fort Worth restoration company, deodorization is a finishing touch in the SERVPRO process. Our mission is to make it “Like it never even happened,” which means no smells are left behind as a reminder of the event.

When Professional Odor Removal is Needed

SERVPRO gets close to the smells so you don’t have to. There are a number of scenarios where we work to eliminate odor in our cleanup process.

Fire Restoration

Smoke and soot smells are always present for a fire event. These odors deeply penetrate all fibrous materials like wood, drywall, and fabrics. This can even creep into air ducts.

Commercial properties that were once a gathering place for smokers may need to be converted to another business where cigarette smells would be unwelcome.

Water Damage

Water and moisture from flooding will slip through the tiniest nook or cranny. SERVPRO’s main goal is to remove every droplet so that mold and mildew won’t have a chance to take root and grow.

When water damage has been left unaddressed for a long time, the musty and mildewy smell gets to be very strong and pungent. 

Sewage Cleanup

Wastewater is contained and kept apart from the environment of living creatures, and when this ends up where it doesn’t belong, it needs to be cleaned up immediately. Contamination can have a very pungent and offensive smell and when it penetrates down deep into fibers, and it can be hard to remove.

Crime Scene & Hoarding Clean Up

It’s something that most of us would rather not think about, but when a cadaver has been left undiscovered in a room for days, the smell is very strong. Similarly, when a house has been overcome with the effects of hoarding, rotting food and animal waste create many odors.

Call SERVPRO of Fort Worth for Complete Restoration Services

No one wants a smell left behind after major cleanup efforts. That’s why SERVPRO makes sure there is not a hint that anything ever happened on your property. 

Our team of restoration professionals has deodorization expertise. They are specially trained to eliminate problem smells. We don’t mask the odor, we eliminate it by addressing its source.

SERVPRO’s odor-fighting process starts with the removal and cleaning of all contaminated items and construction. The cleaner the environment is, the more odor is banished. We also use HEPA vacuums and air scrubbers to further clear the air of smells. Industrial citrus-powered cleaners are used as a finishing touch to resolve odors on surfaces.

We do it all with the right personal protective gear as we get close to the odors so you won’t have to. Call SERVPRO at (817 )589-1499 to clean any mess and clear out any sign it ever happened - including the smells.

Common Causes of House Fires in Dallas, TX

5/20/2021 (Permalink)

Common Causes of House Fires in Dallas, TX We hope you never have to deal with a house fire, but if you do, SERVPRO of North Irving is here to make fire damage “Like it never even happened.”

Dallas, TX has the second-largest fire services network in the state. Dallas County Health and Human Services states that “lightning, wildfire, arson, faulty wiring, a remodeling project, or a simple act of human carelessness” are the common causes of house fires.

SERVPRO of North Irving is committed to public safety in the greater Dallas community. While we’re here 24/7 to assist with residential fire restoration, we’d rather house fires didn’t start in the first place.

5 Common Causes of Residential Fires

When a house fire occurs, the big question is how it started. Causes of fires are reported for insurance documentation and fire statistics. Below are some of the most common reasons fires start in the home.

  • Electrical

When wires overheat from an overloaded current, this causes sparks and building materials catch on fire. This could start inside a wall and spread quickly. Older homes are susceptible to electrical fires when their wiring has not been brought up to current standards.

  • Cooking

Leaving things to cook unattended, combustibles making contact with heating elements, and pressure cookers are common causes of kitchen fires. For example, if someone leaves a pot and it boils over, the grease or oil makes contact with the stove and starts a fire.

  • Candles

Candles are handy in the home for fragrance, decorating, and relaxing. When someone lights a candle and forgets about it, the candle might knock over or the glass could break and the flame spread to nearby paper or cloth.

  • Smoking

Smoking in or around the house is known to cause fires. When a cigarette isn’t properly put out or if someone falls asleep while smoking, this can start a fire.

  • Heating

During the winter we will do anything to warm up. Space heaters offer additional warmth for drafty homes. While some have safety features, they must be kept away from any combustible materials like paper and fabrics. Some resort to using their oven to heat the home with the oven door open, but this is dangerous and creates a fire risk.

How to Prevent House Fires

With house fires, some factors are out of our control. Here are some things you can do to decrease your chances of a fire. 

  • Test your smoke alarms and change the batteries twice per year. 
  • Inspect your heating apparatuses for electrical problems. Have your furnace checked by a professional. 
  • Be careful in the kitchen. Don’t leave cooking unattended, wipe up oil and grease spills, keep loose fabrics out of the way, and don’t use the oven to heat the home.
  • Keep dryer vents and lint traps clean and clear of blockage. 
  • Check power cords for wire exposure or have an electrician inspect your home if it’s old.
  • Store flammable materials safely and away from heat. 
  • Be vigilant with the use of candles, fireplaces, and cigarettes. 
  • Have fire extinguishers on hand (especially in the kitchen). 

Call SERVPRO of Dallas for Fire Damage Restoration

We hope you never have to deal with a house fire, but if you do, SERVPRO of North Irving is here to make fire damage “Like it never even happened.” We are available for emergency contact 24/7 and we work with your insurance company to ensure that the claims process runs smoothly. Call (972) 986-7677

How to Handle Storm Damage Until Professional Help Arrives

5/20/2021 (Permalink)

How to Handle Storm Damage Until Professional Help Arrives SERVPRO is ready for any disaster and we want you to be too.

In Dallas, it’s not a question of if a storm will come through, it’s a question of when and how strong it will be. The overwhelming experience of storm damage makes you unsure of what to do next.

The safety and well-being of humans should always come first. This means staying away from dangerous elements like downed powerlines, applying first aid, and getting medical attention for severe injuries. Once everyone is safe and sound, then you can begin to recover property damage.

SERVPRO is ready for any disaster and we want you to be too. Here are some tips on how to proceed after storm damage.

Flood Damage

When floodwater gets into your property, the biggest concerns are electrocution and contamination. 

The best thing to do when floodwaters rise is to kill the power to the house or building at the breaker box (if you can do so safely). Use personal protective equipment like rubber boots, bibs, and gloves while making contact with potentially contaminated water. Once you have the power off and protective gear on, you can begin to remove water, and salvage belongings by moving them to a dry area. 

Once the flooding has dissipated and it’s safe to turn the power back on, you can run fans to begin the drying process. Mold spores begin to take root and grow within 48 hours, so drying helps to mitigate mold growth.

Tornado Damage

If you have moved to a shelter during a tornado, refrain from returning to the property until it is safe to do so. If you are still at the site of the tornado damage and are certain that no more tornado watches or warnings are in effect, then you may move about cautiously. Remember, the safety of people comes first.

  • Dial 911 to report any downed powerlines or serious injuries.
  • Check on your neighbors and render first aid.

Once everyone is okay, you can look over the damage. The National Weather Service recommends that you “wear long pants, a long-sleeved shirt, and sturdy shoes.”  Remember to keep a heads up for falling debris from the damage above. Wear safety goggles and a hard hat.

Winter Storm Damage

The last thing you want during a power outage is a loss of electricity or water, but as we saw in February of 2020, these are not guaranteed when staying home and off the roads.

If the power is out, you may use fireplaces, candles, and kerosene heaters to stay warm. Refrain from building a fire inside the home or bringing an outdoor grill indoors. Block windows with blankets to reduce drafts of cold air and wear plenty of layers.

Keeps the taps dripping to avoid frozen pipes. If your pipes freeze, turn off the main water to your house so that if the pipes do crack, you won’t have gallons of water gushing out. Keeping a few taps open prevents pipe damage by relieving pressure and thawing ice blockages once the weather warms up.

When stepping outside, beware of falling icicles from above, and walk slowly on the ice. Refrain from driving until the roads have had warmth and time to deice.

Fallen and drooping trees may cause downed powerlines. If you see these, dial 911 immediately.

Call Your Insurance Company & Call SERVPRO

Be sure to take plenty of photos of the damage and document as much as you can. Then call your insurance company to initiate a claim. Next, call SERVPRO at (972) 986-7677! We are the restoration company recommended by top insurance carriers. 

How to Clean up Sewage in Basement

4/26/2021 (Permalink)

Sewage Cleaning Services Biohazard cleanup experts (including us at SERVPRO) strongly advise property owners to have the professionals approach a sewage mess.

The last time you were down in your basement it was clean and dry, and now it’s soiled with wastewater. How could this happen? 

Clogs or damage to the sewer line or septic system is one cause. Another way this happens is when floodwaters from a storm have overwhelmed city sewers or caused sewage containment components to knock out of place. However sewage ends up in your basement, it needs to be removed carefully.

Biohazard cleanup experts (including us at SERVPRO) strongly advise property owners to have the professionals approach the sewage mess. But if you end up trying it yourself, we’ll share some tips on how to carefully handle this emergency situation.

Sewage is Hazardous to Your Health

Before you attempt to clean up a sewage mess, we must warn you that wastewater contains harmful chemicals and microorganisms. These toxins cause serious illness and sometimes death. Follow these guidelines before approaching a sewage mess:

  • Do not allow contaminated water to come into contact with bare skin. When getting close to sewage contamination, don yourself with eye protection, rubber gloves, rubber boots, and other protective clothing.
  • Be careful when washing or spraying off items, as this may spread contamination even further.
  • Thoroughly clean and sanitize hands, clothing, boots, and anything else that was worn or used to clean up.
  • Consult a healthcare professional to make sure that your vaccinations are up to date.

Steps for Basement Sewage Cleanup:

Below are the steps on how to safely clean up sewage in the basement:

  • Step 1: As mentioned above, put on protective clothing and equipment.
  • Step 2: Turn off any gas or water to the basement.
  • Step 3: Open doors and windows to ventilate the area.
  • Step 4: Remove contaminated items from the basement and put them into thick trash bags to contain them. This includes any carpet. Carpets and padding soaked with contaminated water most often need to be replaced.
  • Step 5: Use a wet/dry vacuum (plugged into a grounded outlet) to extract the wastewater. Carefully empty the vacuum frequently either into a toilet or other passage to the sewer or septic. 
  • Step 6: If you have a drain that is not currently blocked, hose down all areas that were touched by the water and route the runoff to the working drain or sump pump.
  • Step 7: Scrub all affected surfaces with hot soapy water. Follow up with a 1:1 bleach and water mix. Using a brush broom helps cover the floors.
  • Step 8: Clean up reusable cleaning tools thoroughly or replace disposables with unused ones
  • Step 9: Do another rinse with clean water, and follow up with another bleach rinse. Again, only do this if the runoff has a place to drain.
  • Step 10: Clean washable items outside using a hose. Launder contaminated soft items in warm or hot water with one cup of vinegar added. Double bag non-washable items and throw them away.
  • Step 11: Clean protective clothing separately. Clean reusable protective wear. Double bag disposable protective equipment and discard.
  • Step 12: Using high-powered fans and sufficient ventilation, allow the basement to dry completely. Removing all moisture prevents mold growth.

Call SERVPRO of Dallas for Emergency Sewage Cleanup

SERVPRO is committed to public health for our community. This is why we strongly recommend that you call on the professionals to handle biohazardous materials, including sewage cleanup. 

We are experts at saving items contaminated by water. Our Esporta Wash System restores soft goods and textiles to food-grade cleanliness.

If your basement has been affected by sewage, don’t delay! Contact us 24/7 at (972) 986-7677 for emergency contact.

Ceiling Water Damage Repair Services in Dallas, TX

4/5/2021 (Permalink)

ceiling water damage dallas If you've noticed water damage on your ceiling, our North Irving SERVPRO provides professional water damage restoration services in the Dallas area.

If water doesn’t stain your clothes, then why does it stain your ceiling? When water soaks through ceiling materials, this mixes with blended fibers. Once these fibers dry, you’re seeing how the composition has permanently changed.

Minimal water stains can be faded with peroxide or bleach. You might also be able to mask it with matching paint or patch it up with new materials. However, this only takes care of the appearance.

Water stains are a warning sign. If you see water damage on the ceiling, there is likely a major leak somewhere above it. It’s better to remove stains as a final step because without stopping the damage at its source, it’s a losing battle. Not only will you have to keep covering the damage over and over again, but there is probably a mold problem developing behind the ceiling material.

Causes of Ceiling Water Damage

How did the water make contact with the ceiling? Unless someone took a hose and sprayed the ceiling directly, water damage to the ceiling will always be from a problem above. This is either from an internal or external source.

Externally, rainwater enters through a vulnerable spot outside the structure (which is usually the roof). Missing shingles, broken roof tiles, and damaged flashing allow water to collect and flow down into other areas of construction.

Internal issues are related to plumbing and other water sources located on the floor above. Pipes from bathrooms or appliances break and leak water onto the material below. Water damage close to air vents suggests an HVAC problem.

Whether the cause is external or internal, by the time you see water damage on the ceiling you can assume a real problem exists within the structure. You’ll need to investigate the cause and fix the problem at its root.

Ceiling Water Damage Assessment

Water damage assessments can either be done by the property owner, or a professional. The objectives are to account for all water damage, to find the existing cause of the damage, and to identify any issues that would lead to future water damage.

Portions of the walls or ceiling may need to be removed to determine the extent of the damage. Keeping undamaged pieces intact preserves them for reuse. Of course, drywall and ceiling panels that are soaked and growing mold will need to be replaced with new materials.

Mold Check

If you see or smell mold, the entire surrounding area needs to be inspected for mold as well. Unchecked mold growth allows this living organism to continue its colonization. Mold can cause health effects and negatively affects the value of the property.

Bathroom Check

Check for leaks around toilets, sinks, and showers. With your ear to the wall, you may be able to hear drips or the sound of rushing water that tells you where a leaky pipe might be.

Shower leak problems include pipe leaks, cracked seals or caulking, or an aging shower pan. Caulking starts to break down after 10 years and should be reapplied to maintain the seal. Shower pan problems may cause damage to the subfloor. If the floors in the bathroom creak or seem spongy when walking on it, the subfloor and joists may be saturated with water.

Appliances Check

Having appliances on upper floors is also a culprit for water damage. Such appliances are clothes washers, radiators, and water heaters. Our franchise has repaired several ceilings damaged by failing water heaters.

One home in Waxahachie had a water heater in the attic that was leaking. We removed the ceiling to dry out the areas on both floors as the wall studs were soaked. (See photos)

Another Dallas-area home encountered a problem where a water heater leak was so severe that the ceiling began to bulge. We removed the damaged portion of the ceiling and applied hot air to eliminate moisture. We used a detection device to check for lingering moisture before we reconstructed the ceiling. (See photos)

A home in Ennis lost part of its ceiling due to a leak. We performed water damage mitigation and checked for mold growth. The damaged portion of the ceiling was removed and we cleared the room of debris. We carefully removed the contents of the bedroom so the furniture would not be damaged. The area was completely dried and sealed so we could proceed with reconstruction. (See photos)

If you encounter issues where a major leak is causing the ceiling to swell, the water should be shut off immediately for damage control. Either turn off the water source to those upstairs appliances or locate the main shut-off valve.

Call SERVPRO of North Irving for Professional Ceiling Restoration

By the time you’ve noticed that there is damage to the ceiling, a major problem may have developed. Bulging ceilings that look like they could burst open at any moment or recurring water damage for which you cannot determine the cause are both situations that could use professional intervention.

SERVPRO has been the top provider of Dallas water damage restoration for decades. We locate the causes of water damage right away, work to mitigate further damage, do complete mold remediation, and look for potential causes of future water damage. We also help property owners by working directly with insurance companies. Call SERVPRO today at (972)986-7677 with questions and for a free estimate!

How to Clean an Air Conditioner Filter

4/5/2021 (Permalink)

air conditioner filter cleaning dallas For more information on cleaning your air conditoners filter, contact our team of trusted North Irving professionals.

People don’t think about permanent filters often. Some aren’t even aware that they need to be maintained the same way you would replace a disposable filter. If you aren’t already cleaning your air conditioner filters, you probably should be.

Why Do We Clean Air Filters?

For the best air quality and to make your AC system work efficiently, filters should be cleaned. Too much debris is taxing on the system which impedes performance, shortens the lifespan, and may raise your utility costs.

How Often Should You Clean Your Air Conditioner Filter?

Mark your calendar for monthly cleanings. If you have pets or live in an area with a lot of dust check the filter for build-up bi-monthly.

Cleaning Instructions Based on Filter Type

Cleaning methods vary depending on what kind of setup you have. It is recommended that you cut off power to the unit before you attempt to remove and clean the filter. Each is explained below.

Central Air Conditioner

  1. Locate the filter. It should be near the cold air return in the basement or other storage room space. If you can’t find it, consult your manual.
  2. Remove the filter and vacuum both sides of it. A bristle attachment works best. Also, vacuum up the debris around the filter area.
  3. Soak for one hour in a mixture that is half water and half vinegar. Please note that not all filters can get wet, so consult the manufacturer’s directions. Rinse and let dry completely before reinserting it.
  4. Put the filter back in the unit, turn it back on and run as usual.

Ducted Air Conditioner Filter

  1. Locate the air filter. It should be found behind the main return duct. Consult your manual if you have trouble locating it.
  2. Remove any excess dust or debris.
  3. If no manufacturer directions forbid it, soak the filter in water and vinegar as you would with the central air system filter. Allow it to dry completely.
  4. Return the filter to the ducted air system and run the unit as you normally would.

Window Unit Filter

  1. Locate the filter. It is usually inserted behind the front panel of the unit below the vents.
  2. Check for mold build-up in or around the unit. You don’t want to be breathing this in. Using gloves and a protective mask, scrub away all traces of mold.
  3. Remove debris with a vacuum cleaner and wash off the filter (warm water will usually suffice). Allow the filter to dry completely.
  4. Place the filter back in the window unit and put the panel back into place. Plug the window unit back in and use it as you normally would.

Get a Complete Professional Cleaning from SERVPRO

If your air conditioning unit is a pain to deal with or if you just don’t have the time to do a proper cleaning, SERVPRO is available to do routine maintenance and cleaning for your system. Not only do we clean any kind of filter, but we also clean the ductwork and look for mold problems. Call SERVPRO of North Irving for a customized Dallas HVAC cleaning services estimate today!

Aiding Dallas Businesses with Storm and Water Damage Restoration

3/16/2021 (Permalink)

commercial storm damage restoration dallas Our Dallas SERVPRO location offers commercial water damage and storm damage restoration services so you can get your business back to normal faster.

Local businesses are the lifeblood of our Dallas community. Aside from keeping our citizens employed, each business serves a need in our city. So when a business is impacted by a major storm event, this affects the ability to serve customers and affects employee livelihood.

As a locally owned and operated business, SERVPRO of North Irving understands the challenges that other business owners are faced with under normal and extenuating circumstances.

We offer comprehensive commercial property damage recovery services so your business can be back to normal as soon as possible.

Full-Service Commercial Recovery

Because we do it all, we do it more efficiently. This saves our customers time and money. Our commercial property action plan is designed to scale so that no worksite is too big nor too small.

Secondary Damage Mitigation

On day one of recovery rollout, we work tirelessly to prevent further damage to your business assets. This includes:

  • Board up
  • Roof tarp
  • Water removal
  • Security fence (for large-scale and long-term jobs).

Customized Restoration Plan

When it comes to storm and water damage, no two scenarios are the same so every job should have a plan tailored to its unique set of circumstances. Each commercial damage restoration project includes one or a combination of the following:

  • Water damage restoration
  • Fire damage restoration
  • Mold remediation
  • Biohazard cleanup (including remediation for diseases like COVID-19 and C-Diff)
  • Move out cleanup and storage.
  • Carpet cleaning
  • Air duct cleaning

Reconstruction

Our goal is to restore materials rather than replace them, but sometimes things are too damaged. In that case, we are prepared to do a full reconstruction with new materials. For example, a carpet that is too saturated cannot be effectively dried out. Trapped moisture is a mold risk, so the carpet and padding must be completely replaced.

SERVPRO makes it, “Like it never even happened,” by matching materials to the original so that it is restored to its preloss condition.

What Matters Most with Commercial Property Recovery

Our top priority is to minimize business interruption to the furthest extent possible. For those businesses that are forced to close, we work tirelessly to get you open as soon as possible. For those businesses that stay open, we work around operating schedules as best we can. Other ways we speed up recovery include:

  • Advanced water removal and fast-drying methods including commercial dehumidifiers and desiccants.
  • Project Coordinator dedicated to insurance claim processing, plus a Project Manager to keep everything running smoothly and efficiently.
  •  Highly trained storm and water damage restoration specialists.

SERVPRO Stay Open 24/7 to Keep Your Businesses Open

Business owners have a contingency plan for everything, but storm and water damage is one of those things that get in the way of your business no matter how well prepared you are. We’re on call around the clock, every day of the year including weekends and holidays.

Partnering with other businesses in our community has been one of the most rewarding aspects of our decades of service in Dallas water damage restoration. Call us at (972) 986-7677 for emergency contact or a free estimate.

Dallas Residential Storm Damage Restoration & Repairs

3/16/2021 (Permalink)

Dallas storm damage restoration services Our Dallas storm damage restoration experts at SERVPRO will work directly with your home insurance company during the restoration process.

No one knows for sure when the next severe weather event will hit Dallas, but we do know that we will surely see several storms every annually - especially during the warmest months.

Every time a major storm blows through, we brace ourselves for the potential impact on our homes, businesses, automobiles, or even our personal well-being. While we hope that everyone is spared, SERVPRO is prepared to come to the aid of those who weren’t so lucky.

What is Secondary Damage and Why It Matters

The property damage you see immediately after a storm event can easily turn into more if preventative measures aren’t taken. When you file a claim with your insurance company they are likely to look into what done to keep more damage from happening. 

To protect your property from further damage from exposure to more rain, moisture, wind, and vandals we set up the following barriers:

  • Roof tarps - Protects the exposed roof from water and moisture.
  • Board up - In place of windows, doors, and walls that have been ripped out by storm damage.
  • Security fence - For long-term and large-scale jobs.

We want to keep repairs to a minimum and we want to ensure that your insurance claims process proceeds without a hitch, so we are proactive in safeguarding your property.

3 Reasons to Choose SERVPRO for Storm Damage Restoration

Dallas is not short of storm damage recovery providers, so why should you go with SERVPRO?

Close to You

SERVPRO of North Irving is locally owned and operated. Because we are right down the road from you, we respond sooner and are closeby for return trips.

Full-Service Restoration

Your average storm damage site needs cleanup, recovery of materials, and contractors to rebuild what was lost. With SERVPRO you get all of these services in one unit. 

Our goal is restoration over replacement. We work tirelessly to recover as much as possible. Our Esporta Wash System restores fabrics and soft goods to preloss condition. Meanwhile, construction that cannot be saved will be rebuilt to match the original as closely as possible.

Work with Insurance

SERVPRO works with all insurance. We work directly with adjusters on your behalf to keep the process as easy and hassle-free as possible for you the customer. Because we have so much experience working with insurance companies, we know how to save time on the process so you get back to life as normal sooner than later.

Because we are a full-service restoration company that works directly with insurance, you have only one call to make. No need to keep a list of contact numbers as we assign all clients a single point of contact for all communications and updates. 

With SERVPRO’s Dallas water damage restoration you can expect a careful and complete recovery of your home. Call for emergency contact around the clock at (972) 986-7677.

Dallas Fireplace Cleaning and Restoration Services

3/16/2021 (Permalink)

Dallas fireplace cleaning services SERVPRO offers professional fireplace cleaning services and fire damage restoration services to homeowners in the Dallas area.

A fireplace is a selling point for any property, so it’s worth putting in the time and effort to maintain it. If you have this warm and cozy feature in your home, we recommend routine maintenance and care for it over the years.

Why Clean Your Fireplace?

It is recommended that a fireplace have a good cleaning every year. As part of the cleaning process, the chimney and vents should also be inspected to ensure that passages are not blocked and are in good condition.

Creosote is identified by its soft and flaky soot appearance. Eventually, it becomes a tar-like shiny substance that sticks to surfaces. When creosote buildup isn’t removed, this creates a chimney fire hazard.

Signs Your Fireplace Needs a Cleaning

  • It lets off a constant campfire smell (even when you haven’t had a fire recently).
  • It becomes more difficult to keep a fire going steadily.
  • Too much smoke in the room, even with the flue open.
  • A black substance (likely creosote) appears on the fireplace damper
  • Oily marks are seen on the fireplace walls.
  • You hear animals moving around in the chimney.

What is Involved with Fireplace Cleaning?

Cleaning a fireplace is about removing as much ash, debris, soot, and grime as possible from both the inside and the outside. While the process of cleaning a wood-burning fireplace and a gas fireplace is similar, a gas fireplace involves some disassembly.

  1. Make sure the fireplace has completely cooled (may take up to 24 hours). For a gas fireplace, make sure the gas is completely turned off along with the pilot light.
  2. Put on protective clothing and safety glasses.
  3. Open the flue.
  4. For gas fireplaces, components will need to be removed or disassembled to be cleaned separately (glass doors, metal screen or curtain, logs burner unit, etc.)
  5. Use a brush to loosen ash from nooks and crannies
  6. Sweep up and vacuum all loose ash and soot.
  7. Use a brush to loosen
  8. To remove all buildup with a homemade cleaning mixture or cleaning product for fireplaces.
  9. Rinse off and dry.
  10. Polish glass and metal surfaces as needed.
  11. Reassemble gas fireplace components.

Don’t forget to check outside vents for debris like leaves and animal nests.

What is Fireplace Restoration?

If you’ve done all you can to clean your fireplace and you’re still having the symptoms mentioned earlier, you could probably use the help of a professional restoration service, especially if the fireplace started a housefire (or almost has).

Old fireplaces can develop chimney combustion issues over time. A fireplace should keep you safe as it keeps you warm, so ongoing problems warrant a professional inspection.

A fireplace restoration ensures the lifespan of your fireplace. In addition to eliminating the fire risk from creosote buildup, you’ll have the opportunity to address any flaws in the construction such as the masonry around the hearth, cracks or chips to the material, etc. 

Call SERVPRO for a Fireplace Cleaning & Fire Mitigation

SERVPRO is the one to call for Dallas fire damage restoration, but we’d rather help homeowners prevent a house fire before it starts. Now that you are aware of the risk of creosote buildup in chimneys, you can be proactive about keeping your fireplace clean.

When it’s time for a professional fireplace cleaning or restoration, call SERVPRO at (972) 986-7677 for a free estimate for your fireplace maintenance plan.

Fire Damage Restoration in Dallas, TX

1/20/2021 (Permalink)

Dallas fire damage restoration services If you're facing the aftermath of a fire, call the professionals at SERVPRO for professional fire damage restoration services.

Professional Fire Damage Restoration Service in Dallas, TX

The aftermath of a structure fire is overwhelming. The losses are difficult to accept as you are surrounded by the destruction of personal items and the shelter itself.

However, accepting what is lost and adjusting to the circumstances is the only way forward. With an experienced Dallas fire damage restoration company working for you, you’ll be on your way back to normalcy.

For decades, SERVPRO of North Irving has helped countless property owners recover their fire-damaged properties in Dallas, TX. We understand the hardships and adjustments that come along after a fire. We do our best to minimize the recovery time.

Who you choose to manage your property restoration is a major decision. We’re here on standby to take your call 24 hours a day, 365 days per year. SERVPRO is “Faster to any size disaster” and we do all we can to make the process efficient. Call us at (972) 986-7677 with any fire damage recovery questions and for a free quote.

SERVPRO Fire Damage Restoration Process

After experiencing a major loss, you may be leery of placing your property recovery in the hands of a Dallas fire damage restoration company. We’re with you every step of the way through the fire restoration process and are transparent about all that is involved. To keep you updated and answer any questions you may have, we assign you a single point of contact.

A frequent question we hear is “What does a fire restoration company do?” We’ve put together this guide to familiarize you with how it works.

Phase 1: Fire Damage Inspection and Assessment

So what all is involved with Dallas Fire damage restoration? Fire and smoke damage restoration is about bringing the property back to its preloss condition. To plan out the process, we must have a list of everything that is damaged. 

We address what is beyond the surface of the obvious signs of damage to ensure that everything is recovered. This means we check the rooms and spaces adjacent to the affected area. Once we have all damage identified and itemized, we can begin the fire remediation work.

Phase 2: Board-Up and Roof-Tarp

SERVPRO is prepared to get started on the work immediately, but we may not be able to start until we have authorization (for example, from the insurance adjuster). 

Fire damage often leaves the property vulnerable to secondary damage from rain, vandalism, or theft. Imagine shattered windows, gutted walls, or holes in the roof left unguarded for several weeks.

We board up and tarp these areas to create temporary protection. Insurance companies may want to know what was done to prevent additional damage, and board up and tarping is a proactive safeguard.

Phase 3: Water and Smoke Removal

When people think of fire damage, they usually imagine singed corners and piles of ash. So why would there be water damage too? 

Fire sprinklers dispense 8-24 gallons of water per minute and a firehose dumps 50-125 gallons per minute, and this leaves behind water damage.

We eliminate damaging water and moisture with high-powered extraction machines, dehumidifiers, and air circulation acceleration. Lingering moisture will lead to mold growth, so the job is not done until everything is completely dry.

Fire damage leaves behind damaging soot, messy ash, and a strong odor. We use advanced techniques, specialized equipment, industrial cleaners, and air scrubbers to eliminate all remnants of smoke damage.

Phase 4: Fire Damage Restoration

Our goal is to restore rather than replace. We’ll clean, disinfect, and sanitize all that can be recovered, including personal items.

One way we recover personal property is with our Esporta Wash System. We place contaminated soft goods into the machine for thorough fire cleanup. Once these items have been processed, they will have achieved food grade cleanliness.

What cannot be restored will be rebuilt and replaced. We’ll replace drywall, wooden construction, paint, and put in new carpet. Our Dallas reconstruction services will do whatever it takes to make it “Like it never even happened.”

Fire Damaged Contents Restoration Service

Looking over all that has been severely damaged by fire, you may wonder how any of it could be recovered. Is it all bound for the dumpster? Not necessarily. Our Dallas Fire damage restoration services use a variety of techniques to restore your possessions.

Documents Restoration

While we may not be able to bring photos and documents back to their original condition, we can salvage the items for safekeeping.

Types of materials we restore:

  • Paper documents
  • Books and magazines
  • Manuscripts and files
  • Photographs, films, negatives, and microfiche
  • X-rays
  • Blueprints and maps
  • Parchment

One of our most effective techniques is also used by Library of Congress historians. We use a vacuum freeze-drying process which is the only document preservation method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA). We also sterilize the documents using gamma irradiation technology.

Digitizing allows you to have a copy of the original when its present quality is perishable. We’ll scan and store your items in a confidential manner to protect your privacy.

Below is a complete list of document recovery methods our technicians use:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Furniture Restoration

We understand that furniture purchases are a major investment. The cost of a new set of furniture is considerable, and antique furniture is irreplaceable. 

The first thing we do is separate the legs of furniture from contact with harmful elements (such as wet carpet).

We’ll apply the most appropriate remedy for each piece of furniture. We disassemble the furniture to give each component a thorough cleaning.

  • Dry cleaning - Clean light residue from furniture surface or as a pre-treatment prior to wet cleaning.
  • Wet cleaning - Removes moderate to heavy residues from the furniture.
  • Spray and wipe - Used on furniture that would be damaged from too much exposure to water/soaking.
  • Foam cleaning - Cleans upholstery fabrics would shrink or bleed from water-based cleaning.
  • Abrasive cleaning - Agitation of the surface for stubborn soiling.
  • Immersion cleaning - Contents are dipped into a bath of an industrial cleaning product.

Electronics Restoration

Some might guess that dusting the ashes off electronics is enough to clean them. The truth is that residue from smoke is acidic and corrosive to the electronic components over time.

We advise you not to attempt to turn on or use electronics that have been in a structure fire. Let the professionals clean these up for you so they can be saved. SERVPRO will carefully restore your televisions, DVD players, computers, etc. with our expert electronic fire damage cleaning techniques.

How Much Does it Cost to Restore Fire Damage in Dallas?

The average cost of Dallas fire damage restoration is $13,730 (while the national average is $13,566). 

Factors include:

  • Square footage of the damage.
  • Depth of the damage.
  • How much soot and smoke damage.
  • How much water damage.
  • Reconstruction

For more information on fire restoration costs, read our smoke damage repair costs guide! Keep in mind that the figures mentioned above are industry averages for fire damage restoration companies and do not necessarily reflect SERVPRO’s pricing structure. To get an idea of what we would charge, please contact SERVPRO directly for pricing information.

Does Homeowners Insurance Cover Fire Restoration?

Most homeowner insurance policies do provide coverage for structure fire damage. Some may cover expenses for temporary relocation. Be sure to save proof of your expenses such as receipts for lodging and new clothing.

If you’ve been living in a house for many years, you’ve likely forgotten what level of coverage you secured. To refresh your memory, it’s a good idea to set up a meeting with your insurance agent to go over your coverages prior to any fire event. Ask about deductibles and how much coverage levels for personal property and temporary relocation. You may need to increase your coverage or initiate a new policy with another company that offers more benefits.

We work with your insurance company to make the process as efficient as possible. Because of our great reputation, SERVPRO is a preferred vendor for many major insurance carriers.

Does Fire Damage Affect HVAC systems in Dallas?

During a structure fire, smoke and soot travel into the ducts of your HVAC system, even when the system is not running. Aside from being a health hazard, the soot and smoke damage warps the ductwork.

Dallas fire damage restoration addresses the HVAC system with a full inspection, cleaning, and sealing. This resolves many climate control and air quality issues caused by the fire damage. Our goal is to keep your environment comfortable and healthy by ensuring that your HVAC system’s life is not shortened by this unfortunate event.

Certified Dallas SERVPRO Fire Damage Restoration Service Ready 24/7

Fire damage is one of the most unfortunate things to happen to a home or business. You’re surrounded by loss and destruction. We understand the stress that comes with fire events. Our team of Dallas professional fire restorers is here to pick up the pieces and get you back to your normal life as soon as possible.

When you hire SERVPRO for fire damage restoration services, you will have a single point of contact and we will communicate with your insurance company on your behalf. This makes the process efficient and reduces stress for the property owner. Call us today to get started on your fire damage restoration process. We’re available 24/7 year-round for emergency contact at (972) 986-7677.

How Much Does it Cost to Clean Smoke Damage in Dallas

12/28/2020 (Permalink)

smoke damage to house in dallas If your home has been damaged in a house fire, contact the Dallas experts at SERVPRO for professional fire and smoke damage restoration.

Both small and large house fires have this in common - they leave behind smoke damage. The smell of smoke lingers to remind you of the fire event, but smoke leaves behind more than just odor.

Smoke discolors walls and fixtures. Soot can have a corrosive effect on appliances and electronics. Also of concern is how soot affects your health when inhaled, which can cause an array of health effects.

How much does it cost to clean smoke damage? While you can easily look up the price to replace an appliance, electronics, and reconstruction material, smoke damage restoration cost isn’t as clear cut.

Smoke damage cleanup is a complex part of fire damage restoration in Dallas, TX. Use this guide to understand what is involved in smoke damage clean up cost.

Filing an Insurance Claim After a Fire or Smoke Damage Incident

Fire damage restoration costs quickly add up, so many property owners will be looking for ways to defray the expense. Hopefully, you already have insurance coverage on your home or business.

Once everyone is safe and sound, the next thing to do is begin the claims process. 

  1. Contact your insurance company to initiate a claim filing. Insurance claims can be a long process, so the sooner you start the smoke claim process, the better. 
  2. Suss out what your policy covers by confirming the details with the insurance representative.
  3. Call a trusted fire damage restoration company. SERVPRO Dallas has worked with numerous insurance adjusters, so we know the process inside and out. To make the process more efficient, we work with the insurance company on your behalf.
  4. Take photos and video to document the damage. This should only be done after the fire department has said it’s safe to renter the structure.
  5. Take notes about the damage and itemize the losses (furniture, electronics, clothing, etc.)
  6. Do your best to provide an accurate valuation of the items that were destroyed. You may need to go through your credit card statements/online order history to provide accurate value figures.
  7. Request a copy of the incident report from the fire department.
  8. If you have been temporarily displaced, keep the receipts for all of your expenses. Your insurance company may reimburse you for the cost of temporary relocation.
  9. Let your insurance company and fire damage restoration company handle the rest. SERVPRO will even safely store your belongings while the recovery process is underway.

Most of these steps are appropriate for major fire damage. You might still benefit from calling your insurance company for small fires. 

Water Damage Restoration Costs

How is water damage relevant to the question, “How much does it cost to clean smoke damage?” When you think about fire damage, you may think of a bone dry environment with scorched material everywhere you look. 

When there has been a major fire event, there is likely to be water damage as well. This usually comes from a fire sprinkler system or a firehose. The water that snuffs out the flames drenches everything.

A fire hose can release around 150 gallons per minute. That can easily damage your property the same way a major rainstorm would.

How much does water damage repair cost alongside fire damage repair costs? In the Dallas area, the average cost for water damage remediation is $3,014. It’s $450 on the low end vs. $11,000 on the high end. This is about what it would cost compared to the national average ($2,976).

The above estimates are from external data sources and don’t necessarily reflect SERVPRO’s rates. Contact us anytime for our pricing information.

How Much Does Smoke Remediation Cost?

Professional smoke removal includes scrubbing the walls and floors with industrial smoke treatment cleaners. What cannot be restored will need to be replaced with new materials. Air scrubbing may also be necessary. SERVPRO can even recover certain electronics.

How much does it cost to clean smoke damage in Dallas? The current average for fire damage repair costs in the Dallas area is $13,730. That is $800 on the low end and as much as $106,500 on the high end. This is about the same as the national average ($13,566).

These estimates may not include other costs such as water damage repair, home reconstruction, storage for belongings, and temporary housing expenses.

Keep in mind that these fire damage restoration estimates are from a third party and do not necessarily align with SERVPRO’s rates. To get an idea of what we would charge for smoke remediation, contact us any time.

Deodorizing and Ozone Smoke Removal Costs

Smoke odor is a nagging reminder of the fire event, but smoke in the air can also trigger allergies. Removing and cleaning fire damaged items and materials will eliminate much of the odor, but perhaps not all of it.

How much does it cost to clean smoke damage (when you’re removing the remaining odor)?

On average, the cost to remove smoke smell from a house (professionally) is between $200-$100. For ozone smoke removal, the costs range from $200-$400.

SERVPRO’s rates may not necessarily match these figures. Contact us to learn more about our rates for Dallas odor removal.

Contact SERVPRO for Fire and Smoke Damage Repair in Dallas, TX

Smoke damage is an eyesore and has a strong odor. Soot is so damaging that just getting rid of the burnt pieces is not enough. We must also tend to what smoke has damaged and remove the remnants it leaves behind (especially the smell).

After a fire event, you should contact your insurance company right away and then call a reputable fire damage restoration company to get started on the recovery process right away.

When you call on SERVPRO for Dallas fire damage restoration, you not only hire a company with decades of local experience, but you also get:

  • Emergency services: roof tarp, board-up, and live security (to prevent secondary losses).
  • Fire cleanup services
  • Fire smoke odor deodorization
  • Move-out, move-in storage
  • Sanitation of all belongings
  • Textile restoration
  • Electronic restoration services
  • Reconstruction
  • 1 point contact - Keep track of the whole process by contacting just one person!
  • Faster service. Because we offer all of the services needed for fire damage restoration, we can make the process more efficient so you get back to life as usual sooner. 
  • Lower costs. The savings we gain by being more efficient is passed on to the customer.
  • Higher customer satisfaction. We make it, “Like it never even happened.”

How much does it cost to clean smoke damage? The best way to get an accurate answer to this question is to call us at (972) 986-7677 for pricing info. We’re here to take your call around the clock, 365 days per year. Contact us any time!

Dallas Water Damage Repair Costs

12/15/2020 (Permalink)

dallas water damage repair If you find water damage in your home, contact the Dallas restoration professionals at SERVPRO for a free water damage repair cost estimate.

In 2018, the city of Dallas, TX initiated 84 improvement projects that combat flooding, prevent erosion, and correct storm drainage flaws.

As Dallas-area property owners become aware of the potential threat of flash flooding, plumbing emergencies, or wastewater infrastructure failure, they are soon to become familiar with water damage repair costs.

Your Dallas-area SERVPRO is prepared for any sized disaster, and we’re here to help property owners be prepared too. In this guide, we will share what all goes into flood damage repair costs and how insurance may offset these expenses. 

Water Repair Cost Factor #1: Water Categories

When an influx of water creates a toxic situation, this would incur sewage backup cleanup costs. Professional water damage restoration technicians use a water contamination category structure to assess the damage. 

Category 1: Clean Water 

Clean water is considered low risk and comes from a treated water source like a broken internal pipe. While considered clean, this water is at risk of becoming contaminated and progressing to category 2 if not addressed. Bacteria and molds will begin to grow in standing water.

The cleaning industry clean water cleanup averages between $3.75 and $4.00 per square foot.

Category 2: Gray Water 

“Gray water” has become contaminated with unsafe levels of microorganisms, chemicals, waste (like urine), or toxins. If ingested, people or animals could become ill.

The cleaning industry range for gray water cleanup averages between $4.50 and $4.75 per square foot. 

Category 3: Black Water

“Black water” is considered a significant health hazard and should be handled by trained professionals. At this level, the water is tainted with raw sewage, human waste, fertilizers, garbage, motor oil, etc.

The average cleaning industry costs at this stage range between $7.00 and $7.25 per square foot.

The above price figures do not necessarily reflect SERVPRO’s rates. Please contact us anytime for no-obligation pricing information.

Repair Cost Factor #2: Amount of Water Damage

Unfortunately, water damage to property doesn’t dry out like wet laundry. Once water penetrates carpeting, wood, drywall, furniture, etc., these may not completely dry out.

When materials remain wet and damp, they are likely to rot and become a hotbed for toxic mold growth. The breadth and depth of water damage to the property structure and contents is a primary factor in water damage repair costs. 

Repair Cost Factor #3: Area of Home Damaged

Because water damage restoration costs depend on what kind of materials need to be replaced and restored, expenses vary depending on what part of the home or business sustains the damage.

Roof

Depending on the type of roof you have, the work can be complex. Flaws in a roof can lead to additional water damage and rot. If the structure is rotting, there is a risk that you might fall through during a repair. 

Professional roofers know how to safely work around this situation. A minor roof repair may cost up to $400 while extensive repairs may cost well over $1,000.

Ceiling Repair

If ceiling damage is caught early, a DIY patch may fix it. However, if the ceiling is bowing downward, there may be gallons of water about to break through. Handling a ceiling that is about to collapse may be dangerous, so we recommend you hire a professional.

Ceiling water damage repair cost is between $278-$781 but a major repair could cost as much as $1,500.

Basement Damage

There are several ways a basement would be damaged by water. Window well leaks you may be able to fix on your own, but structural damage around the walls of your basement warrant professional help.

Water damage repair costs such as sealing basement leaks range between $500-$1,000, however, basement cracking repair is between $250-$800. Major foundation issues may cost up to $10,000 to cure. 

Drywall

Drywall replacement from water damage can be a DIY project, but property owners may lack the experience or the time required for that polished look that blends in with the rest of the fixtures. 

The average cost for drywall repair is $240, but if several walls need to be fixed, this would multiply.

Flooring and Hardwood

Flooring rehabilitation can be a DIY project, but as with drywall, property owners may not have the skill or time to do quality work.

Flood damage repair costs depend on the kind of floor. Vinyl flooring replacement is $787-$2,821, and hardwood flooring repairs average between $441 and $1,418.

Bathroom

With a flooded bathroom scenario, there would probably be damaged flooring, drywall, and baseboards. Damaged cabinets and mold remediation would add to the expense.

Again, property owners may not have the skill level or the time for all that a bathroom project entails, so hiring professionals is preferred.

Here’s a breakdown of bathroom leak repair costs based on national averages.

  • Vinyl flooring: $1,400
  • Drywall: $240
  • Minor mold remediation: $500
  • Vanity repair: $606

Total: $2,746

The above estimates do not necessarily reflect SERVPRO’s rates. Please contact us anytime for no-obligation pricing information.

Average Water Damage Repair Costs

Average water damage repair costs vary depending on where you live. The national average cost for water damage repairs is $2,967.

The average water damage repair costs in the greater Dallas area are $3,649. In Dallas, the low-end repair costs are $385 while the high-end costs balloon to $14,500.

The estimates given do not necessarily reflect SERVPRO’s rates. Please contact us anytime for no-obligation pricing information.

Water Damage Cost Calculator

With all the variables involved, costs for water damage repair depends on the specific location of the property. This fluctuates between zip codes and neighborhoods.

Curious about what it would cost to repair water damage to your property? You can get Dallas water damage restoration figures specific to your address with the Home Advisor water damage cost calculator

Does Insurance Cover Water Damage?

Homeowners’ insurance typically covers some water damage, but when damage is due to neglect or flooding, a claim may be denied. Properties in a high-risk area (such as flood plains) are prime candidates for supplemental flood coverage. Contact your insurance company for guidance.

If you do intend to file a claim with your insurance company, you should always document the water damage with photos and videos.

Contact SERVPRO for Water Damage Repair in Dallas, TX

Water damage restoration costs are determined by several factors including water contamination, the extent of damage, and which structures need the repairs. Repairing water damage costs may be high, but if left unaddressed toxic mold will start to colonize.

SERVPRO Dallas has been a top choice in water damage repair service for decades. We’ve worked with countless insurance companies to make sure the claims process goes smoothly while ensuring the repairs are done efficiently. 

Our water damage repair goal is to make it "Like it never even happened," so you can get back to life as usual ASAP. Call us at (972) 986-7677 for free pricing or with any questions you have about water damage repair costs.

How Often Should You Clean Your Air Ducts?

11/18/2020 (Permalink)

air duct cleaning SERVPRO dallas If you notice your heating or air conditioning isn't performing as well as it should, contact SERVPRO for professional air duct cleaning in Dallas.

When it comes to home maintenance in Dallas, there are so many things to keep track of that it just makes sense to have a cleaning schedule. A dirty window or a smelly fridge reminds us that it’s time to get to that house cleaning we’ve been putting off. 

But what is dirty isn’t always seen nor obvious. Air quality may be on the decline because of dirty air ducts. How often should you clean your air ducts? In this guide, we’ll go over what all is involved with keeping air ducts sanitary, so you’ll know whether or not to include the cleaning of dirty air vents into your home maintenance schedule. 

Do Air Ducts Need to be Cleaned?

Like many peripheral issues in the home, unless a problem happens, air ducts and vents are forgotten about. While simply changing the air filter or using an air-purifying apparatus are common solutions to air quality issues, we should remember to check the air vents and air ducts too.

How often should you clean your air ducts depends on your situation. If you have ductwork made from sheet metal, the ducts should be cleaned every few years. Some HVAC systems can be harmed from cleaning, so it’s best to refer to manufacturer directives before attempting to clean the duct structure and its components.

How often should you clean your air ducts depends on the circumstances regarding symptoms of air quality problems and other issues.

How Do I Know If My Air Ducts Need to be Cleaned

How often should you clean your air ducts depends on certain issues that arise in your household. Some situations call for the inspection and clean out of vents in homes. We’ll go over these factors one by one, so you’ll know if you’re among those who should consider scheduling an air duct cleaning.

Vent Filters Get Dirty Too Quickly

The frequency of contaminant accumulation plays a role in how often should you clean your air ducts. Dust, pet dander, dead skin cells, and other particles carried by the airflow builds up over time in the ductwork.

If you find yourself replacing air filters more often than usual (every three months) you may have an unusual amount of debris in your environment. This issue may lower the performance of your air system. 

HVAC systems are not supposed to clog up like this, so this could be a sign of an improperly installed system or an instance where it hasn’t been properly maintained. If you aren’t the first owner of the home, you may not have known of any issues with your system.

Unexplained Sounds Through Air Vent

Modern HVAC systems are whisper quiet. If you’ve been hearing strange sounds, this might be because there’s a blockage in your ducts, like a swooshing sound. While this wouldn’t be a clear sign of an air vent block, it could be additional evidence that there is a problem.

Frequent Respiratory Problems

How often should you clean your air ducts may relate to environmental health standards. Homes and care facilities that house those who are vulnerable to illness call for more caution when it comes to air quality. If there is reason to believe that the air quality is unhealthy, cleaning out build up in the air vents is worth looking into.

Sudden Rodent Infestation

Homeowners sometimes find that they are not the only ones living in their homes as rodents gain entry through small holes around the perimeter of the house.

When feral animals get into your home, they are likely to destroy things. Rats will bite and claw at wood and wiring, but what’s worse is the waste they leave behind that ends up mixing with the air.

Because of how destructive rodents are, you should get extermination help right away because these pests will continue to create a health hazard.

New Mold Growth

Mold in the air is patently unhealthy. Mold spores love to live and thrive in dark places with plenty of moisture and cellulose material to consume. HVAC systems are one of the ideal places for mold to take root.

Be it the weather or something goes wrong that causes water damage, mold can grow in air ducts and around vents. Cleaning the vents helps, but the problem won’t go away until the cause of the mold is dealt with.

How often should you clean your air ducts may come down to how susceptible your region is to mold growth. Mold has a distinct smell, and it adversely affects air quality. However, to confirm that you have a mold problem, you’ll need professional testing (and SERVPRO offers mold tests).

Spike In Electric Bill

Homeowners in Dallas, TX may see fluctuations in their electricity bills. But what about those times when a bill is higher than expected for the season?

When a blockage causes inefficiency in your HVAC system, this means you’ll be wasting energy with a unit that is forced to work harder. To resolve this issue, a professional technician will look for leaky ducts and clean out the parts that are blocking the airflow.

Inconsistent Air Flow In Each Room

Central air is supposed to keep each room at the same baseline temperature. When one area is cooler or hotter than the other areas, this is a sign that something is wrong with your HVAC circulation. If airflow seems inconsistent, it might be due to a blockage in the ductwork.

How Often Should Air Ducts Be Cleaned?

How often should you clean your air ducts is not set in stone, but the consensus among professionals is that it be done every 3-5 years. The EPA says that air ducts should only be cleaned on an as-needed basis.

The following circumstances warrant air duct and HVAC system cleaning:

  • Excessive pet hair and dander from a house with several animals.
  • Presence of persistent water and moisture issues.
  • Fire damage
  • Mold growth
  • When residents have special health concerns.
  • After a home renovation, remodeling, or when taking over ownership from a previous owner.

There is little proof that your system’s efficiency can be increased simply by cleaning the ducts. A more comprehensive cleaning has a better chance of doing this. This would include removing build-up from cooling coils, fans, and heat exchangers. If key areas of the system are not cured, this means the system is vulnerable to re-contamination. 

If professional cleaning isn’t done right, it can make matters worse than if you had just left it alone. More dust, dirt, and other contaminants would be released in the air with inadequate vacuuming, or technicians may accidentally damage the ducts or the HVAC system.

As for air quality considerations related to seasonal maintenance, the EPA recommends that all fuel-burning furnaces, stoves, or fireplaces be inspected for proper functioning and serviced before the heating season to protect against carbon monoxide poisoning.

Contact SERVPRO for a Free Air Duct Cleaning Estimate

How often should you clean your air ducts is not very often. It’s usually done under abnormal circumstances.

The benefits of air duct cleaning are:

  • Improved efficiency for your HVAC system
  • Energy cost savings
  • Lower humidity helpful for mold growth prevention

If you run into performance problems with your heating and air conditioning systems or encounter health concerns, a SERVPRO duct cleaning may be in order. We’ll carefully clean the entire systems with the appropriate equipment (HEPA vacuums), and protect your belongings and HVAC systems from damage.

Air duct cleanings should only be done if necessary, so SERVPRO offers a free cleaning estimate to determine if your situation requires a cleaning. We are equipped to handle systems in homes, apartments, schools, offices, commercial buildings, and medical facilities.

Call SERVPRO any time at (972) 986-7677 with any questions you have about air duct cleanings or to set up a time to get your free estimate!

Dallas Professional Fire Restorers

11/12/2020 (Permalink)

Fire damaged building SERVPRO North Irving If you've experienced fire damage on your property, contact SERVPRO for professional fire damage restoration from our Dallas experts.

Fires often happen without warning, and it’s dizzying how rapidly it can decimate a structure. Thinking fast may be able to save a property from destruction, but what about the times we aren’t so lucky - like when you aren’t at home to stop it? 

After devastating losses over the centuries, humans have invented fire safety devices such as smoke alarms, fire extinguishers, smoke-activated sprinklers, etc. 

While we are perhaps in a better position to defend ourselves from fire than our ancestors, we are still vulnerable to destructive structure fires. Enter professional fire restorers. One step at a time, SERVPRO’s Dallas fire damage repair and restoration make up for what was lost.

The greater the fire damage, the more bewildering the experience can be for property owners. After the shock wears off, you’re faced with what to do next. The decision to hire professional fire restorers is no small matter, so in this article, we’ll tell you what you need to know about the fire recovery process.

Understanding Fire Restoration

Professional fire restorers are experienced in making a conclusive assessment of property damage from a thorough inspection. Fire remediation is the process of applying effective methods to remove soot, extract water from extinguishing flames, restore the air quality, and rebuild whatever cannot be salvaged.

When you look at a structure ravaged by fire, you may wonder if it’s beyond repair. With comprehensive restoration services, there is hope to bring a property back to preloss condition.

Homes and buildings are a huge investment. That’s why insurance is necessary in case the unthinkable happens. Professional fire restorers work with your insurance company to make the property like new so what you’ve invested in remains yours to enjoy.

How is Fire Restoration Accomplished?

Every situation is different, so as professional fire restorers we come up with a recovery plan that covers the specific needs of the property. Fire damage comes in all sizes, so we are prepared to do a complete fire damage restoration process for situations big and small.

The process begins when you call our emergency contact agent. We are available 24 hours a day, 365 days per year. Our staff member will ask a series of questions to determine what is needed to address your issue. Within the hour, we will contact you to arrange service. As we are faster to any size disaster, the goal is always to get to the job site ASAP.

Within the next four hours, our team of professional fire restorers will arrive at the property to assess the damage. The first task at hand is always to mitigate secondary damage. For example, we will board up or tarp any openings created by fire damage that leaves the structure exposed to the elements.

Next, our trained technicians will walk you through the fire restoration process plans piece by piece so you’ll know what to expect and the intended outcome. Our professional fire restorers will also provide a brief to key decision-makers (an adjuster or property manager).

Pretesting allows professional fire restorers to determine what needs to be done from the inside out. From there, our team performs a thorough cleaning, a full restoration, and a complete deodorization.

Our team of professional fire restorers completes the work efficiently using state-of-the-art restoration techniques so the job is done right the first time. We understand that it’s not a restoration until the work is done with the care and quality that is made to last.

The last phase is the best part. We walk you through the completed work. Property owners are relieved to finally see things as they were before the fire. 

For the final walkthrough, we want to be sure you are completely satisfied with the outcome. We want to hear any of your observations or concerns, so we may swiftly address it.

Our Fire Restorer’s Specialized Equipment

Quality work can only be done with the right tools. To have the work completed in a timely way, technology and equipment must perform reliably. Our team of professional fire restorers is trained to use industry equipment to carry out efficient fire remediation.

With our specialized equipment, our team is fully prepared to tackle common fire damage remnants such as: 

  • Wet smoke – Comes from plastics and synthetics. Characteristics: Low heat, smoldering, pungent odor, sticky, and smeary.
  • Dry smoke – Comes from paper and wood. Characteristics: fast burning, high temperatures, dry, and powdery non-smeary residues.
  • Protein – Virtually invisible, but discolors paints and varnishes. Characteristics: extreme pungent odor.
  • Fuel oil soot – Furnace puff backs.
  • Fire extinguisher residue - Potassium bicarbonate powder left behind.

Additional equipment such as water extractors, dryers, and foggers are used as well.

Hiring a Professional Fire Restorer

When a deluge of water is needed to put out a structure fire (either from sprinklers or fire hoses), the potential for water damage must be addressed. If not, this leads to rotting in the construction and mold growth. 

Not all Dallas fire restoration companies can do water damage remediation, but SERVPRO can. We’ll coordinate fire and water damage restoration tasks that are tailored to your situation. We use high-powered water extractors and drying equipment so that moisture doesn’t have a chance to cause further damage.

The smell of smoke is a lingering reminder of fire damage. We use special deodorization equipment for unpleasant odor removal. Our professional fire restorers use Ultra Low Volume (ULV) foggers that atomize liquid deodorizing agents. This fine mist penetrates those areas that are deeply saturated with odor-causing residues. 

For confined spaces, our technicians use thermal foggers to distribute the gaseous solvent in large volumes. This fog neutralizes odor-causing particles by pairing with tiny deodorant solution particles.

We’re proud to say that we make it “Like it never even happened.” Our powerful equipment and an expert team of trained professionals makes our super-efficient fire restoration procedures possible.

Dallas Fire Restoration Benefits

To make the most of your insurance claim benefits it’s crucial to choose the right fire damage recovery company. Experience and consistency make all the difference. For over 30 years, SERVPRO in North Dallas has been repairing fire damaged homes and businesses with comprehensive restoration.

When you work with SERVPRO you’ll get:

  • Full-service restoration - Being equipped to handle different types of damage means we do it all.
  • Help with the insurance claims process - We are experienced in dealing with insurance companies. We’ll deal with the insurance company on your behalf.
  • Reconstruction - Sometimes the damage is so severe it needs more than a clean-up. We’re prepared to fill the role of contractor and rebuild the structure - including roof work.
  • Care for your possessions - We help document, store, and clean your valued items. If you must temporarily relocate during the restoration process, we’ll carefully move your items to safe storage. Live 24-hour security safeguards the property from theft.
  • Special items - It may seem like some damaged items are a lost cause, but we have solutions. We will carefully clean your smoke damaged electronics. 

For cleaning smoke and water contaminated soft goods, we are the only Esporta Certified SERVPRO in Dallas. We’ll restore and sanitize precious items like antique table linens, favorite stuffed animals, wedding gowns, etc. in an industrial washing machine.

Contact SERVPRO for a Free Fire Restoration Estimate

SERVPRO is the leading Dallas fire damage restoration company in Dallas, TX. Fire damage disrupts your life - especially when it happens to the home you live in. We’re here to help you get back to life as usual as soon as possible. 

We are faster to any size disaster, and our decades of experience have made our fire damage restoration process exceptionally efficient. Our team of IICRC technicians has the expert knowledge, experience, and the best equipment to do the job right the first time so it’s the only time.

Secondary damage to your property might impact your insurance claim. To prevent this, you’ll want to get started on the house fire restoration process right away. We’re on standby 24-7. Call us anytime (972) 986-7677 with any questions or for free pricing.

How to Clean Clothes Exposed to Mold Spores

10/22/2020 (Permalink)

The EPA reports that millions of tons of textiles are added to landfills each year in the United States. In the piles of Dallas refuse, there are likely clothing favorites or items of sentimental value. They would have been used for many more years if not for mishaps.

Mold can be absorbed by clothing in a few ways. Either the fabric becomes infected with mold, or it comes in contact with other moldy clothes. 

Mold spores are abundant in the air as mold is a natural decomposer in our environment. Spores will feed on any cellulose material, including fabric. When the environment is dark and damp, this encourages the growth of a mold colony.

Say you put some clothes in storage. Somehow water gets into the container or box from a plumbing problem or flooding. When damp materials go unnoticed for some time, this gives mold a chance to flourish.

If you pull items from storage and notice they are damp or musty, you’ll want to clean them right away to avoid mold growth. Mold is unhealthy, and wearing items with mold means it’s as close to you as can be, allowing you to breathe it in and touch your skin.

As the team of mold experts in Dallas, SERVPRO’s goal is to restore items so they don’t have to be replaced. In this guide, we’ll cover how to clean clothes exposed to mold spores or items infected with mold.

How to Recognize Mold on Clothing

As you sort through a bin of clothing that had prolonged exposure to water or moisture, be on the lookout for signs of mold. 

As mentioned earlier, mold nestles into clothing fibers and is nurtured by moisture and wetness. Mold infection from spores in one fabric item can spread to other clothing nearby. To avoid close contact with mold, you should treat these items before wearing them.

The Mold Smell

Mold has a distinct odor. Its smell is usually the first sign that it’s present. Mildew and mold have a similar smell. Mold odor is described as musty, earthy, and sometimes sweet. 

Mold Stains on Clothes

Do you notice tiny black or gray-speckled spots that aren’t part of the original fabric design? These are mold or mildew stains.

If you discover damp clothing, you’ll want to clean and dry it as soon as possible to prevent the growth of mold on clothes.

How To Clean Clothes Exposed To Mold Spores

Before we get started on how to clean clothes exposed to mold spores, we recommend that you use protective gloves to handle items affected by mold, especially when disposing of contaminated items.

The sooner you clean clothes exposed to mold, the better. The longer infectious mold remains in clothing, the deeper and further it colonizes, making it harder to remove from clothing.

While concentrated laundry detergent is usually the go-to for tough stains and deodorizing, it isn’t the most effective for mold removal. However, Borax is a laundry booster that is believed to be effective against mycotoxin (what makes mold toxic) and can be used to clean the affected items.

Pre Soak Mold-Affected Clothes

As with other stained fabrics, soaking helps loosen up the fibers to release mold particles. Using a bucket or sink, soak the mold-affected articles in water with commercial pre-soak (per package instructions) or one cup of vinegar for about an hour.

Using a Washing Machine 

After the pre-soak, you then move the items to the washing machine for a few cycles. Vinegar and baking soda are the cleaners of choice as they are more effective against mold than laundry detergent. 

First cycle: Setting the machine water temperature to hot, add one cup of white vinegar. Wash items in the solution for a full cycle.

Second cycle: Run the same items in the washing machine again, but with a half cup of baking soda instead of vinegar.

Bleach is considered to be a stain-fighter and a mold-killer, but it’s dubious if it kills mold on fabric. It’s more effective on non-porous surfaces. 

Dry in the Sun

Is it a sunny day in Dallas? Perfect. Skip the dryer and hang the clothes out to dry outside. Sunlight is a natural disinfectant and mold killer.

Clothes dryers can be humid (mold loves moisture) and can lock in stains.

Once the items have completely dried and sunbathed, put them through another cleaning cycle and dry outdoors once more. 

Once two rounds of cleaning are complete, check your items for any lingering odor or mold stains on clothes. If there are still stubborn mold stains after washing the items several times, you may need to go ahead and dispose of them.

When Should I Throw Away Moldy Clothes?

The rule used to be that fabrics items should be discarded based on thickness. Such items would be down-filled blankets or jackets, pillows, any items that are thicker than a half-inch.  The reason is because typical washing machines (both the ones at home and at a commercial laundromat) don’t use enough water pressure to soak the entire fabric and push the mold out.  

Today, there is a specialty washing machine called the Esporta Wash System that is made especially to decontaminate clothing and textiles--even bulky items that are a half an inch thick and more. 

The Esporta uses hydraulic pressure and a mixture of six detergents to literally put detergent-laden water through an entire fabric--no matter the thickness or size.  The result is that almost all of the contaminants in a fabric are washed away, leaving a pH balanced and food-grade clean clothing or blanket to enjoy again. 

The Esporta can even wash items filled with foam, down, or stuffing. 

The only time we recommend throwing away a moldy item is when the mold has destroyed the fabric by eating through it.  In these cases, you would see holes in the fabric.  If this is the case, make sure to put on gloves and dispose of these items or other contaminated textiles into heavy-duty trash bags and close them tightly.

Don’t want to say goodbye to your favorite clothes or items with sentimental value? Good news! SERVPRO in Dallas can help. Our Esporta Wash System is an industrial machine used to treat contaminated soft contents like stuffed animals, shoes, hats, blankets, and more. 

Our Esporta Wash System can remove over 99%  of mold for all soft goods and restore them to former food-grade safe cleanliness.

Contact SERVPRO for a Free Dallas Mold Removal Estimate

How to clean clothes exposed to mold spores comes down to how soon you discover the problem and how quickly you respond with the proper cleaning procedures.

For SERVPRO in Dallas, TX, timeliness matters - we are faster to any-sized disaster. When water problems aren’t addressed right away, more damage will ensue, and mold infection is likely to continue. 

When you have an ongoing mold problem or have a huge mold cleanup on your hands, call SERVPRO for Dallas mold clean up and remediation. Our team gets close to the mold with proper PPE (so you don’t have to), looks for mold in hiding places, and works to stop water damage at its source. 

As mentioned earlier, we also have the Esporta Wash System to restore clothing and other textiles. Reach out to us at (972) 986-7677 with any questions you may have about mold cleaning or for free pricing!

Best Water Resistant Wood to Prevent Water Damage

10/19/2020 (Permalink)

best water resistant woods to prevent water damage - image of wet wood with SERVPRO logo If you notice water damaged wood in your home, contact the experts at our Dallas area SERVPRO for a free repair estimate.

For centuries, natural wood has been a standard building material. Its ornate grain and fortified integrity make it versatile to use for both interior and exterior construction.

A newly-cut piece of lumber is pure and unblemished. Ever notice how a brand-new fence accentuates how much the one beside it has aged? As strong as it is, wood weathers easily. Over time, heat, light, foot traffic, and water batter wood’s fibers.

Because wood is vulnerable to the elements, some opt for alternative materials like steel, plastic, MDF, vinyl or laminate faux wood, etc. However, this sometimes means losing the aesthetic benefits of wood.

Some homeowners are conflicted because they have water or moisture problems in parts of their living space, but they’d rather not replace it with other materials.

How do you preserve the wooden accents and features of your Dallas home without the hassle of constant repair or replacements from water damage? Today, we’ll offer water-resistant wood solutions so you don’t have to sacrifice the benefits of natural wood.

Best Water Resistant Wood for Your Home

In the clash between harvested wood and the elements, humans have been seeking solutions to timber decay for centuries. For example, It was a longstanding tradition for farmers to build their fences with wood from rot-resistant trees, such as black locust.

Recall the story of Noah. In this epic, the Bible details a blueprint of how the Ark should be built to sustain a flood for the ages. This plan to preserve all of life includes fortifying the ship with Cypress timbers and coating the boards with pitch.

Like Noah’s Ark, wood construction that can withstand days of rain is a combination of water-resistant wood and what you treat it with.

Water Resistant Wood for Indoors

Does your home have wood features in high-moisture areas (like windows that accumulate condensation)? Below are options of water-resistant wood for bathrooms that are also attractive for Dallas’ interior design.

  • Cedar - The material of choice for building a sauna, fragrant and durable Cedar wood thrives in damp climates and withstands many conditions. Cedar is resistant to shrinking, swelling, warping, and decay even with dramatic weather shifts.
  • White Oak -Stronger than Red Oak, White Oak is resistant to decay and moisture because of its closed grain with pores containing tyloses. 
  • Teak - What makes Teak wood remarkable is how its natural oils preserve the timber from rot and decay after being harvested.
  • Treated Pine – Pine is known for its toughness. When treated, Pine wood will then have a long-term resilience to decay and infestation.
  • Mahogany - Popular for its rich beauty, Mahogany holds its shape and is less prone to warping, shrinking, or swelling (compared to many kinds of wood). This is because of its superior ability to withstand moisture and atmospheric changes. 

Waterproof Wood for Outdoors

For Dallas outdoor wooden features (such as decks, balconies, outdoor furniture, roof terraces) that can stand up to years of water exposure, it begins with selecting the appropriate weather-resistant wood. Sealants help, but the quality of the lumber itself is the main consideration for water resistance.

  • Ipe - Ipe is a low-maintenance decking wood. Because it is acclimated to the highly-humid rainforest, Ipe is naturally waterproof and is rot-resistant.
  • Teak - Mentioned in the last section, this versatile rot-resistant wood is suited for outdoor use as well as indoor use.
  • Black Locust - Traditionally used for fence posts, Black Locust is considered the environmentally-friendly alternative to Ipe as its production does not contribute to South American deforestation, nor does it require chemical treatments. Among the trees indigenous to North America, Black Locust the strongest and most naturally rot-resistant.
  • California Redwood - The Redwood forests are a treasure in Northern California. Redwood has a beautiful hue and is naturally warp-resistant and fire-resistant.
  • Bald Cypress - Mature Bald Cypress trees yield a moisture-resistant wood that is not susceptible to decay. 

The strength of timber usually depends on what part of the tree the wood is sourced from. Heartwood comes from the core of the tree and is the strongest. Toward the outside of the logs is sapwood, and while not as strong, it can still be harvested for use. Heartwood is typically more expensive than sapwood.

How To Make Other Wood Water Resistant

If you don’t want to replace your existing wood with the suggested types, or if you choose to rebuild with one that is none of the above, you should know how to make wood water resistant, especially if the lumber is not pre-treated.

Even for those water-resistant wood types that were listed above, the ends of the timber may need a protectant to keep moisture and insects from penetrating the boards.

Create an Oil Finish

An oil finish both preserves the wood and accentuates its natural beauty. For this treatment, you would blend linseed oil and tung oil. Virgin wood needs multiple coats - anywhere from three to 20 layers.

Apply this mixture with a large bristle paintbrush and let the wood dry overnight. Apply more coats as needed.

Oil may need to be periodically reapplied for maintenance. For example, homes with wood floors need a new coat about once per year.

Commercial Sealants

Your hardware store will typically stock various kinds of varnish, polyurethane, or lacquer. These are highly recommended for their waterproofing benefits. 

To determine which product is best, ask for product recommendations from your store’s customer service. Be sure to tell them what look you’re going for, what kind of lumber it will be applied to, and what elements it will be exposed to (for example, bathroom humidity versus rain on an outdoor pergola).

Depending on which you buy, these treatments are applied with a brush or as a spray-on. Simply follow the directions as stated on the label. Typically, you would apply the coating in a room temperature environment (like a garage) and leave the pieces to dry overnight. 

Contact SERVPRO for a Free Water Damage Repair Estimate

Dallas, TX home and business owners do take pride in the appearance of their property. Real wood is a commonly used construction material that provides an attractive natural look for outdoor uses such as decking, or indoor uses such as cabinetry or wine cellars.

Wood can gradually degrade by continuous exposure to moisture, or in a water emergency event such as home flooding. When this happens, do you try to salvage the wood or start over with a different material?

SERVPRO is here to help Dallas property owners navigate wood damage problems. Our water damage repair and restoration services prioritize restoration over replacement wherever possible. 

Our goal for any job site is to make it "Like it never even happened," and this means the preservation of solid wood construction. Call us any time at (972) 986-7677 with questions about wood damage or for a free quote!

Dallas Commercial Mold Remediation and Testing Services

9/10/2020 (Permalink)

commercial building mold remediation If you find mold in your business, it's important to take care of it right away. Contact SERVPRO in Dallas for commercial mold remediation services.

These days it’s increasingly important to maintain the highest health standards with regular cleanings and disinfectants. The public trusts businesses to maintain a level of sanitation that keeps people safe. But sometimes public health issues creep up such as mold and mildew, which tend to sprout in tucked-away places and may go unnoticed for a while.

With all the hours your team puts into keeping your facility immaculate, it can be frustrating when you find mold growth. When you spot mold growing in a deep dark corner, or notice that distinct mold odor, it’s time to take immediate action to prevent the growth from spreading.

At SERVPRO, we are the Commercial Mold Remediation experts in Dallas, TX. We understand how important it is to maintain high cleanliness standards for commercial properties. Our goal is to remove infectious mold at its source, restore those areas damaged by mold, and take measures to prevent future mold growth. 

Our Mold Restoration Services are Available 24/7

Without timely action, mold spotting can easily turn into mold infestations. For this reason, the time to begin commercial mold remediation is the same day you notice it. 

When it comes to mold growth, the extent isn’t always apparent. SERVPRO’s mold experts have the training and experience to determine how invasive mold growth is. It has the potential to root deeply into walls, carpeting, furniture, HVAC systems, etc.

SERVPRO is available around the clock to perform commercial mold cleaning. Not only are we prepared to take immediate action, but we also work around your operating hours.

Your cleanliness and convenience are top priority so we’re available after-hours, overnight, weekends, holidays, 24 hours a day, 7 days a week.

For decades, SERVPRO has provided professional commercial mold testing and commercial mold remediation for countless Dallas area businesses. We have the experience to address any commercial mold problem.

Mold Remediation in Schools and Commercial Buildings

Some commercial buildings have more foot traffic than others, especially schools. In facilities with strict public health policies, maintenance workers should be aware of where mold is commonly found, what happens if mold is left unaddressed, and how it might impacts the building environment.

Where is Mold Found

Mold tends to take root in dark, moisture-rich environments that provide a cellulose food source (such as wall material or textiles). Areas that trap moisture and do not have adequate ventilation (such as restrooms or showers) are highly prone to mold growth.

Places mold likes to hide:

  • Wallpaper or the other side of the drywall.
  • Paneling.
  • The top of ceiling tiles.
  • Beneath of carpets or padding that have gotten wet.
  • Around condensing pipes or pipes that leak.
  • Where condensation forms behind furniture or fixtures (such as bookshelves).
  • Condensate drain pans .
  • Inside air system units or ductwork.
  • Roof materials above ceiling tiles.

If the toxic mold issue isn’t properly addressed, there is a risk for further damage and a developing health hazard. Some facilities are subject to codes and strict health regulations. In such cases, toxic mold growth issues must be resolved as soon as possible.

Why Commercial Mold Remediation Requires Professionals

The EPA warns commercial property administrators of how destructive mold can be. The agency recommends addressing the problem promptly to save money, prevent extensive damage to building materials and furnishings, and to mitigate public health risks.

In many cases, commercial mold removal isn’t something a maintenance team can handle alone. With the help of an experienced commercial mold removal and remediation company like SERVPRO in Dallas, we manage your mold issue so your staff can focus on the necessary daily maintenance.

Our thorough 7-step commercial mold remediation process ensures that the facility is free of toxic mold and safe for human use. 

SERVPRO in Dallas offers:

  • Expertise and training: We have a team of IICRC certified technicians who are specially trained to find all the places where toxic mold grows and determine the best action plan to eliminate it.
  • Professional testing: We use professional-grade mold testing technology to determine what types of mold are present in your facility. Knowing what species of mold is present is how we assess how extensive the damage is and which treatment tactics are best.
  • Equipment: We use professional filtration equipment, HEPA vacuums, and air scrubbers to collect mold spores from the air. We use EPA-approved professional-grade disinfectants and foggers to deodorize the air.
  • Safety: We get close to the mold so that you won’t have to. Our team is equipped with the proper PPE (personal protective equipment) and the appropriate disposal supplies for contaminated materials.
  • Compliance: When you’re managing a commercial space, you’re probably quite familiar with codes and regulations. However, if you’re not aware of Texas Mold Law, SERVPRO is. Our commercial mold remediation operations are done according to state guidelines.

Put SERVPRO’s years of experience and professional equipment to work for you. We uncover the not-so-obvious causes of mold problems and resolve these issues at the source. Our goal is to make I "Like it never even happened," and to prevent it from happening again.

How Mold Can Be Prevented

Consistent maintenance and proactive prevention measures are the best ways to ensure a clean and healthy environment.

To prevent mold growth, you must first be aware of areas where moisture gathers to counteract the wetness. Keep these areas dry and well-ventilated as best you can.

  • Kitchen areas, especially around refrigerators and freezers.
  • HVAC components such as AC drain pans, compressor lines, vents, etc.
  • Doors and windows that are condensation-prone.
  • Trash receptacles (especially ones left outdoors that may be rained on).
  • Flooring that is regularly exposed to wetness. (Carpet should be replaced with an alternative flooring material in spaces that are likely to get wet.)
  • Bathrooms (especially those with shower stalls that have curtains).
  • Laundry rooms.
  • Basements.

SERVPRO is Dallas’ mold expert team. We know how to identify trouble spots and will work with you on a mold prevention plan built around the challenges specific to your facility.

Contact SERVPRO for Experienced Commercial Mold Remediation

SERVPRO has completed numerous Dallas mold remediation jobs, so believe us when we say that mold growth can happen in any kind of building. You are not alone.

The sooner you spot signs of mold, the sooner you can take action to prevent toxic mold growth. When a mold problem is left unaddressed, mold colonization will cause further damage and create an unmitigated health hazard.

SERVPRO is an industry leader in Dallas mold removal. For decades, we’ve helped Dallas-area businesses maintain healthy facilities by providing rigorous mold solutions. Not only do we do thorough mold remediation, but we also take measures to prevent it from growing back.

When you encounter a water emergency or notice mold, contact us immediately. Call us any time, 24/7 at (972) 986-7677 to get a free estimate.

Mold Removal Cost in Dallas, TX

9/3/2020 (Permalink)

mold under wallpaper If you've found mold in your home, contact the Dallas mold remediation experts at SERVPRO for a free estimate.

Mold - the uninvited guest. Once you’ve smelled it or spotted it in your Dallas property, it may be only the tip of the iceberg. There’s no telling how deep its roots are into your drywall or how much is growing in your air ducts.

Perhaps you’ve tried all kinds of products to eliminate mold from your house or property only to have it show up a short time later. Or maybe you need your facility to meet a certain health code to ensure that the spaces are sanitary and mold-free. It needs to be gone once and for all, but how?

Toxic mold removal and mitigation can be a big job, and property owners may not have the time, the proper tools, or enough staff to handle it all. SERVPRO’s Dallas, TX mold remediation team is prepared to thoroughly remove toxic mold and apply all remedies that prevent it from coming back.

So what does mold removal cost? With all the money property owners and managers put into maintenance, it’s understandable that this is a frequent question. We understand it’s important to know the cost upfront, that’s why SERVPRO offers a free mold removal cost estimate based on your unique situation. We’ll go over what is involved with a standard mold remediation estimate so you know what to expect.

What is Mold?

Mold is a type of fungus. While humans have an aversion to mold, it’s still a beneficial organism in the planet’s ecosystem as it decomposes dead plant material. Mold spores tend to take root in dark, moisture-rich environments that offer a food source (cellulose materials such as dust, wood, textile fibers, etc.)

Black mold (Stachybotrys) is probably what most people think of when it comes to mold, but this is just one of many colors it dons. Mold pigmentation is a spectrum: blue, green, orange, brown, gray, white, yellow, red, purple, and pink.

We identify it by its spotty appearance and musty odor, but not all mold is toxic. Molds that produce mycotoxins are considered toxigenic. 

The truth is that humans could never fully eradicate mold because spores live throughout the air. This is a good thing because mold plays a necessary role in the ecosystem’s life cycle. However, we can and should remove mold that ends up growing where it doesn’t belong - in shelters for humans.

How Do I Know if I Have Mold?

With mold, there are obvious and not-so-obvious signs that it’s made itself at home inside your property. Stachybotrys (or “black mold”) is conspicuous with its patterns of dark spots. Mold is also detected by smell as it emits a musty or sweet odor.

You’re more likely to find mold in areas that trap moisture such as bathrooms without enough ventilation or areas around leaky pipes and appliances that drip.

Mold test kits are another way to confirm that mold is present. These tests can be purchased from home improvement stores or from online retailers. This involves collecting a sample to send to a lab for testing.

SERVPRO in Dallas uses industry-standard tests to detect several species of mold. If you want a mold test, we will do it for you so you don’t have to come in contact with mold. After remediating thousands of properties, SERVPRO’s mold specialists know which areas are the best sources for mold specimens.

Where Does Mold Grow?

Mold needs moisture and a cellulose food source to thrive. So it will grow anywhere with those conditions, in dark places especially.

To do a thorough mold check, be sure to check the following places where mold typically takes root:

  • Around windows
  • On or behind drywall or wallpaper
  • Ceilings or on or behind ceiling tiles
  • Water-damaged materials
  • Flooring (especially damp carpet)
  • In air ducts, vents, or HVAC systems
  • Wall construction with plumbing lines running through it
  • Behind or under appliances that leak or drip (refrigerator, dishwasher, water heater, air conditioning, etc.)
  • Under or around sinks
  • Under stacks of paper or boxes

Any dark areas where moisture tends to collect is a prime location for mold growth. 

How Much Does Mold Removal Cost?

It would be so convenient to have a standard flat rate or an average mold removal cost, but estimates vary as each situation is different.

With Dallas mold removal, several factors are involved. Mold is destructive, so the extent of the damage determines the cost. 

The more invasive the mold is, the more labor and materials are needed to ensure that toxic mold is removed thoroughly. Lingering mold in places like drywall, baseboards or ductwork provides mold the opportunity to continue growing.

Labor

How much mold damage is present determines how many mold remediation professionals are needed on the job site. How many team members are needed and how long it takes for them to complete the treatment process is a significant factor in mold cleanup costs.

Materials

While it’s our goal to preserve as much of the materials and personal property as possible, items that are overly contaminated must be discarded. We safely dispose of these items. For contaminated textiles, we may be able to recover these with our industrial Esporta Wash System.   

With irreversible contamination damage to the construction, we replace these with new materials such as wood, drywall, trim, and paint.

Mold damage recovery methods such as the use of the Esporta Wash System or reconstruction with new materials also contribute to the cost.

Size of Affected Area

Mold removal cost is also determined per square foot. With more square feet comes more labor hours and potentially more replacement materials.

The number one priority for Dallas mold remediation professionals like SERVPRO is to make it like it never happened. With this goal in mind, we provide a complete estimate that includes everything required to remove toxic mold and prevent it from coming back.

With so many variables, seldom are two situations alike. To give you the most accurate quote possible for mold removal cost, we’ll need to see the mold damage in-person. Estimates are free and you can call us any time 24/7!

Contact SERVPRO for a Free Dallas Mold Removal Estimate

Mold removal can be so overwhelming because it’s so good at hiding and the number of species there are to keep track of. If every time you put the work in to get rid of mold, it ends up growing back, it’s time to call the SERVPRO professionals to get mold under control. With our extensive experience, we know exactly where to look and what to look for with types of mold.

What to expect with SERVPRO mold remediation in Dallas:

  • A thorough inspection for mold
  • Testing for many species of mold
  • Removal of mold from materials such as textiles, carpet, walls, ceilings, baseboards, etc.
  • Removal of mold from attics and HVAC systems
  • Odor removal
  • Commercial mold remediation

Take the first step toward getting mold under control and contact SERVPRO of Dallas for a free estimate. We’ll come out to your property and check everything out so we can create a complete quote for the cost to remediate mold. We’re ready to take your call 24/7 at (972) 986-7677.

Hail Damage Insurance Claim Time Limit in Dallas, Texas

8/27/2020 (Permalink)

large hail on the ground The time limit to file a hail damage insurance claim is written in your policy. Contact your insurance company to know what your time limit is.

Hail Damage Claim Time Limits

The time limit to file a hail damage insurance claim is started on your policy.  If you have questions or can’t find the time limit, contact your insurance company and ask what your policy specifies. 

People often think that hail damage insurance claims have a one (1) year time limit, but this isn’t always the case.  Since many policies are written differently, even within the same insurance companies, it’s safest to read your policy or ask your insurer. 

Can You Claim Hail Damage Twice?

If your property sustained hail damage one year,  got repaired as part of a claim, and then got hit with a different hail storm years later--could you file for hail damage twice?

If you are still paying for your insurance policy, you can file for hail damage twice.  Your insurance rate may increase, however, but this may be true even if you don’t file a claim. 

Increasing insurance rates are common after multiple claims are filed or when a disaster happens in your hometown and many insurance claims are filed at the same time.  In this instance, insurance claims will say your geographic area is more prone to hail damage, so they will raise their rates accordingly. 

Your insurance company is not allowed to cancel your policy that has been in effect for at least sixty (60) days.  So if you have a policy and need to file a claim, contact your insurance company and start the policy.  Your insurance company can cancel your policy if you did not pay your premium on time or if they can prove you previously tried to file a fraudulent claim.  

Read more about your Consumer Bill of Rights by the Texas Department of Insurance here

Consider filing a hail damage claim if any of the following have been damaged:

  • Roof
  • Skylights
  • Windows

The Hail Damage Claim Process

If you think your property has sustained hail damage, call an inspector to check it out.  Get documentation of the damage and be prepared for your insurance company to send an adjuster to also inspect the hail damage themselves. 

Property hail damage sometimes is obvious--we see broken windows and skylights amongst other items.  But even if you can’t see obvious damage to your roof, get it inspected anyway.  A simple inspection could save you the later pain of having to handle roof leaks and water damage. Even a small leak that goes undetected for months could provide enough humidity to start mold growth in your attic. 

If your property has obvious damage or if a roof inspector or storm damage restoration company has found damage, call your insurance company to get your claims process started.  Make sure to ask:

  • The amount of your deductible
  • The name, phone number, and email address of your insurance adjuster
  • What your claim number is

If you hire a storm damage restoration company to repair your property, they’ll need all of that information to help you process your claim. 

If hail has caused water damage in your property, call a water damage restoration company immediately.  Delaying water damage cleanup will result in more damage to your property. 

Call a Hail Damage Repair Company in Dallas

We’re a SERVPRO in Dallas with over 30 years of experience in storm damage restoration.  We have been involved in many storm restoration projects, including:

  • 2016 - Wylie Hail Storm
  • 2017 - Hurricane Harvey
  • 2019 - Tropical Storm Imelda
  • 2020 - Iowa Derecho

We can handle every part of your hail damage--from any water damage to emergency roof tarping and board-up, to window, floodlight, and roof repair and replacement.  We accept all insurance claims. 

Call us at (972) 986-7677 anytime or contact us online to set up a free hail damage inspection or appointment.  

We’re Here to Help. 

How to Get Flooded Water Out of the House?

8/26/2020 (Permalink)

man picking up a wet box from a flooded floor Storm flood waters are almost always considered contaminated. Take precaution when cleaning after flood waters.

Home Flood Clean Up

The water from floods that are the result of a storm is considered Category 3--grossly contaminated.   This type of water is considered to pose a serious health risk to human health and shouldn’t be touched.  

The reason to categorize it this way is that as the water hits the ground, it picks up everything that is out in nature--including pesticides, oil from the street, and many mother unknown contaminants.  

So, if flood water is contaminated, then how do you soak up flooded water?  

How to Clean Up After a Flood

If you live in an area prone to flooding or Hurricanes, talk to your insurance company about getting the necessary insurances to make sure your property is covered.  

Many property owners are often caught off-guard by rising waters and are saddened and frustrated to learn that their insurance claim is denied.  Don’t let this happen to you! 

“Hurricane insurance” is actually made up of a combination of various types of insurance and endorsements.  Talk to your insurance company about:

  • Homeowners Insurance
  • Flood Insurance
  • Windstorm Coverage
  • Other endorsements you may need to be fully covered for the typical type of damage in your area 

After you have the right insurances to protect your property, then prepare your property to handle the possible weather coming your way.  Make sure your property has proper and clear drainage and invest in sandbags and other water-prevention tools to keep the water out. 

Even with proper preparation, water may still find its way into your home.  In this case, we recommend you keep the following in mind:

  • Wear protective gear.  Wear protective clothing to protect yourself.  We recommend water-resistant overalls and nitrile gloves to start.  You may also want to consider goggles and an N95 mask. 
  • Stay safe.  Don’t try to lift heavy equipment on your own.  If it’s waterlogged, it will be much heavier.  Also, don’t mess with compromised electronics. 
  • Inspect your property.  Grab a mop, bucket, or a wet vacuum and start extracting the water.  If the water is more than these simple tools can help you with, consider calling a professional water damage restoration company to help.  They will have industrial equipment made to quickly extract water. 
  • Consider where the water went.  Did it find its way behind your walls?  If the water is at your baseboard, there’s a good chance it’s found. It's now gone underneath it and has wet the insulation behind the drywall.  Wet drywall will have to be removed.  If your flooring is carpet or has buckled, it will also have to be removed. 
  • Sanitize your property.  Wherever the water touched should be cleaned to kill any live contaminants and help avoid mold growth. 
  • Dry your property.  Air movers and dehumidifiers help remove the excess moisture from your property.  Check for any wet spots around your property to make sure you know exactly where any hidden water is.  

Call for a Free Flooded House Clean Up Estimate

If your property has been affected by floodwaters, give us a call.  We have over 30 years of experience in the water damage restoration industry, and we have restored thousands of properties after every type of water damage.  Our technicians have been part of the cleanup efforts in:

  • Local Dallas storm flash floods
  • Hurricanes, including Harvey
  • Iowa Derecho storm of 2020

We accept all insurance claims and also work directly with property owners who are paying for the restoration themselves.  

Give us a call or contact us online anytime to set up a free water damage inspection appointment. 

Other Cleaning Up After a Flood Tips

Almost every water storm damage that is Category 3 will require some kind of repair or reconstruction for your home.  If you work with a professional water damage restoration company, ask them if they are full-service and if they’ll also be available to reconstruct your property.  Working with one company can save you the headache of managing multiple contractors.  

After flood damage, properties typically need repairs for:

  • Drywall
  • Flooring
  • Cabinets

Choose a Trusted Storm Damage Restoration in Dallas

We’re a full-service SERVPRO in Dallas with decades of experience.  When we arrive to help you with your storm damage cleanup, we will be there for you 100% of the way.  We offer:

  • Water Extraction
  • Emergency repairs like roof tarping and board-up
  • Drying
  • Demolition
  • Cleanup
  • Repairs / Reconstruction

Call us anytime at (972) 986-7677 for immediate water damage assistance.  We’re Here to Help. 

How Long is Water Remediation in Dallas?

8/26/2020 (Permalink)

man and woman walking through a flood office Water remediation typically takes 3 to 5 days.

In Dallas, most water remediation projects will last somewhere between 3 to 5 days.  What determines the length of your water restoration project will depend on a variety of factors, including:

  • The category of water.  There are three classifications of water from clean water to severely contaminated: 1, 2, and 3.  The more contaminated your water, the more will have to be done to clean and make your home safe again--which will extend the timeline of restoration. 
  • The contents in your home.  If the water flooded a room with many items, it’s very likely that those items will have to be moved to the restoration can be done properly.  
  • The weather.  To dry quickly, warm, dry air will have to be introduced into your property while eliminating excess moisture and humidity.  If the weather outside is adding to the moisture in the environment, your timeline may be extended as the drying equipment has more work to do than usual. 
  • Flooring type.  Some floors are easy to dry, like vinyl and some tile.  Hardwood flooring and carpets present their own challenges and can extend the timeline of your project. 

How Long Can Water Sit on Hardwood Floors?

Does water ruin wood floors?  No, it doesn’t have to--if you act fast to get the water extracted and the drying process started.  The best water restoration companies understand this, and that’s why they will respond 24-hours a day, every day of the year, to your call. 

If your floors are sealed, you’ll likely have a little bit more time before water penetrates and starts to damage the wood.  If your hardwood floors are not sealed, the water will begin to seep and soak into the wood immediately.  

When dealing with hardwood floors, time is of the essence.  The faster the response, the better the chance the water damage restoration company will have of successfully saving the floors. 

Ask your damage restoration company what tools they have to save hardwood floors.  Experienced and professional companies will have specialized tools made to save hardwoods--make sure the company you choose has the proper equipment to help. 

If you have water damaged wood floors, you may have to consider water damage repairs.  Luckily, floor replacement is almost always part of a covered water damage insurance claim. 

Water Damage Repairs in Dallas

The process of repairing water damage wood floors unfortunately includes demolishing the current flooring.  For carpet, this involves:

  • Taking out the carpet pad, carpet, and then 
  • Making sure to dry the subfloor
  • Then, putting down a fresh pad and carpet. 

Taking out the carpet and pad will take about a day.  Drying will take 3-5 days, and then installing new carpet takes another day.  The delay in replacement usually comes from ordering your carpet and waiting for it to be shipped to your contractor.  

For hardwood flooring, the process will take longer.  This involves:

  • Taking out the damaged floor.  This may involve days of demolition.  Your damage restoration company will usually install temporary containment areas so the dust from the demolition doesn’t spread to other areas of your home. 
  • Drying the subfloor. 
  • Ordering a new floor and waiting for it to acclimate.  True hardwood floors require a two-week acclimation period where the wood will take its final shape with the help of the natural humidity of your property.  This process can’t be rushed. 
  • Installation, which usually takes less than one week. 

If you are ordering new flooring after a major storm has hit your hometown, expect delays from manufacturers.  

If you are filing an insurance claim, also keep in mind that your insurance company has to approve everything.  Your insurance adjuster may take days or even weeks to give final approval.  An experienced water damage restoration company will understand how to give the adjuster the documentation they need to make their decision, but ultimately, the decision to approve or deny your claim rests solely on your insurance company and not your contractor. 

Water Leak Damage Repair

Remember that the first step to water remediation has to be to fix the leak that caused the flood in the first place.  Without fixing the leak, any water extraction and cleanup will be in vain.  

Hire a water restoration contractor that can help you find and fix the leak.  If the leak isn’t fixed, the water damage company may start with the water extraction to help with a worsening problem, but they should have the leak found and repaired if they want to take further action. 

How Can You Get Rid of Water Damage in Dallas?

If you are in the Dallas area, we are available 24-hour a day, every day of the year to help.  We have over 30 years of experience in the damage restoration industry, and we have helped restore thousands of properties for our North Texas neighbors.

  • IICRC Certified Water Damage Technicians
  • All Insurance Accepted
  • Full-Service Water Damage Restoration -- from Extraction to Reconstruction
  • Storm damage water remediation including severe storms and hurricanes

Call us anytime at (972) 986-7677 or contact us online to schedule a crew of technicians to head your way or schedule a free water damage estimate. 

Contact us anytime.  We’re Here to Help.  

Dallas Restoration Expert Water Damage Cleanup Tips

8/25/2020 (Permalink)

SERVPRO technician extracting water Water damage needs to be taken care of immediately to avoid mold growth and other damage. Call us anytime at (972) 986-7677 for immediate help.

Water damages vary in severity, and not all of them require a professional water damage restoration company to be called to your property.  

How do you know when you can handle the water damage on your own versus calling a professional?

  • Consider the source of the water.  Do you have ready access to it so you can shut it off?  If the source of the water damage is something you can’t control, call a professional.  They will locate the source and stop it. 
  • Consider the type of water.  There are three (3) categories of water: 1, 2, and 3.  Cat 1 water is clean.  This is water that comes from a clean pipe, like a faucet or sink.  Cat 2 and Cat 3 water is contaminated, with Cat 3 water being so contaminated that it poses a threat to human health.  Think of Cat 3 water being sewage, water dripping from the ceiling, or even rising water from floods.  If you’re dealing with Cat 2 or Cat 3 contaminated water, call a professional.  
  • Consider the amount of water.  If it’s more than you can handle with a mop and a bucket, chances are that the water’s flow is not well controlled and it’s likely found its water behind your walls and underneath your floor.  If this is the case, call a professional damage restoration company.  
  • Is there also fire damage If your water damage was a result of someone putting out a fire, then your restoration project needs both water and fire damage restoration--a process that is best left to professionals who can handle the work safely. 

Whatever route you decide to take, make sure to handle the water damage as soon as possible.  Water that is allowed to sit will eventually damage the surfaces it's on and will result in mold growth. 

Free Water Damage Cleanup Estimate

If you decide on using a professional water damage restoration company in Dallas, give us a call anytime at (972) 986-7677 or contact us online.  We’ll visit your property and conduct a water damage inspection for free.  

All insurance claims are accepted. 

Water Damage Restoration Tips

If your water is manageable with the tools you have at home, then follow the following tips to make sure it’s taken care of properly. 

  • Take care of the water immediately.  Water that lingers will eventually become contaminated and cause mold growth.  
  • Extract all of the water.  Use a wet shop vac or mop to pick up the water.  Make sure to look under furniture, too.  If the furniture is too low to the ground, consider picking it up by putting small pieces of wood on its feet to help elevate it. 
  • Set drying equipment.  Put fans on the floor to help everything dry.  If the humidity outside is low, open the windows and let that warm, dry air in. 
  • Clean and sanitize everything the water touched.  This is a good safety precaution to take in case the water had any contaminants.  
  • Did you use any towels to help?  Wash them immediately.  Use a hot wash cycle and bleach if possible. 

We’re a SERVPRO in Dallas

We are located minutes west of Downtown Dallas.  Our location is conveniently located near all major highways so we can get anywhere in DFW within a few minutes.  

Our technicians are available for dispatch 24-hours a day, every day of the year.  Call us anytime for water damage restoration in Dallas or any surrounding city. 

We’re Here to Help. 

Who Should I Go to for Hail Damage in Dallas?

8/22/2020 (Permalink)

rooftop with skylights broken after a hail storm Call us anytime at (972) 986-7677 for hail damage repair in Dallas and surrounding aeas.

Hail storms happen a few times a year in North Texas.  Most of the time, the hail that falls is small and doesn’t cause serious damage.  But sometimes, a hail storm can produce golf or baseball-sized hail, and that’s when many properties experience the usual signs of hail damage:

  • Broken windows
  • Broken skylights
  • Damaged roof 

In 2016, Wylie, Texas experienced a major hail storm.  When we responded to the demand for roof damage repair, we saw that some properties actually had holes through the roof!  Thankfully, hail storms this serious are rare, but we’re still always ready to help no matter the severity of the storm or the damage sustained to your property. 

Hail Damage Roof Insurance

Hail damage is covered by many standard home insurance.  In Texas, hail damage claims are very common--in 2019, we reported the most property damage of any other U.S. state.  

With hail being a common occurrence in our hometown, make sure you ask your insurance company if your policy does cover hail.  Be prepared and ask what exactly your policy covers and what your deductible is.  Many damage restoration companies will ask for your deductible to be paid upfront before they start work.  

Should I File a Hail Claim?

Many of our clients choose to file a hail claim only if the price of the repairs and restoration is less than their deductible.  This estimate for hail damage repairs is largely dependent on how damaged your property is, so an in-person inspection will almost always be necessary.  

During a hail damage inspection, we will inspect your:

  • Windows
  • Doors
  • Exterior Walls
  • Fencing
  • Roof
  • Anything else that may have sustained damage

Estimates are prepared quickly, and you’ll be able to make your decision to file a claim soon. 

While we wait for your decision, it’s important to prevent any future damage to your property.  This is handled with emergency services, like:

Free Hail Storm Damage Estimates

If your property has experienced hail damage in Dallas or surrounding areas, give us a call.  We’ll inspect your property and prepare an estimate for free.  If you are filing an insurance claim, we’ll present the estimate to your insurance adjuster and work with them to get your property fixed and back to preloss condition. 

Call us anytime at (972) 986-7677 or contact us online to set up an appointment.  

How to Report Hail Damage

If you do decide to file a claim, call your insurance company to let them know you need to file a claim and your chosen restoration company is ready to turn in an estimate to your adjuster.  As soon as you give us your adjuster’s name and claim number, we’ll contact them and get the process started for you. 

As soon as we receive the adjuster’s verification that your repairs are covered, then we’ll get started with reconstruction.  

If your claim is denied, we’ll work with you directly to help restore your property.  

Repairing Property Roof Damage

When a powerful hail storm hits North Texas, there is usually a sudden surge in demand for roof repair companies.  This may extend the timeline of your roof damage repair, but rest assured that we have helped many homeowners handle this process before, and we will help you, too. 

Our office is available to either repair just a portion of your roof or complete full roof replacement.  

We’re a Full-Service Damage Restoration Company in Dallas

We are a 30+ year damage restoration veteran company.  Our SERVPRO in Dallas is minutes away from downtown, and we can get anywhere in North Texas in just a few minutes.  

If you’ve experienced hail damage in Dallas or surrounding areas, give us a call anytime to set an appointment for a free estimate or to start emergency roof tarping and board-up.  We’re available 24-hours a day, every day of the year.  

Call us anytime.  We’re Here to Help. 

How Long Does it Take for Mold to Grow After Water Damage in Dallas?

8/21/2020 (Permalink)

mold growth after water damage Mold grows quickly after water damage occurs. Contact our Dallas SERVPRO for mold remediation and water damage restoration before mold sets in.

After water damage, mold and mildew growth will occur anywhere from 24 hours to 48 hours. But how quickly mold grows can depend on ambient conditions, and if the water damage is mitigated quickly. So, just how long does it take for mold to grow after water damage in Dallas?

Mold Grows Fast After Water Damage Indoors

Outside, it can take weeks for mold to fully form and grow. But indoors, mold after water damage happens fast because indoor conditions don’t allow for as much airflow as the great outdoors. Also, direct sunlight can inhibit mold growth so, the darker, and less ventilated a space is, the faster mold can grow. In some cases, mold will form as quickly as 24 hours after water damage. 

Mold Loves to Hide

Mold spores thrive in damp, dark environments. When leaks and other water damage occur, water will find its way into every nook and cranny of a building. Behind walls, inside floorboards, beneath carpets, attics, and other hidden, dark places make ideal conditions for mold growth. 

Soft Surfaces Are More Conducive to Mold Growth After Water Damage

Porous and soft organic surfaces, like carpeting, drywall, and wood, are prime locations for mold growth. If the moisture after a water damage incident is not cleaned quickly from these types of surfaces, they will begin to rot as the mold spores feed on them. 

Mold spores have a harder time invading and growing on hard surfaces, like concrete or tile. In these instances, mold can take up to three weeks to start growing. However, mold growth left untreated for several weeks or months means you could be left dealing with structural damage to the building.

Thoroughly Clean Water Damaged Areas Quickly to Reduce and Destroy Mold

How long it takes for mold to grow after water damage depends on how ventilated and open the area is. Kitchens and living rooms are often the last places that see mold growth because they often get the most sunlight and airflow. But the key to inhibiting mold growth is to clean any water damage ASAP. 


At SERVPRO of North Irving, we’ve seen our fair share of water damage and mold growth. If you’re dealing with the aftermath of flooding or plumbing leaks, contact our Dallas SERVPRO location online today, or call us 24/7 at (972) 986-7677. Our team provides professional mold remediation and water damage restoration services to communities across the Dallas area. We’ll get back to you immediately and stop those mold spores in their tracks.

Does Homeowners Insurance Cover Wind Damage in Dallas?

8/20/2020 (Permalink)

interior shot of a blue roof tarp You will likely need a windstorm insurance rider to be covered for wind damage. Call us at (972) 986-7677 for a free hail and wind damage estimate.

Typically, homeowner's insurance will cover wind damage if you have an additional rider that specifically covers windstorms.  Call your insurance company and ask to verify what your policy covers. 

What Does Windstorm Insurance Cover?

Windstorm insurance covers damage caused by gusty wind events, which are typically seen during hurricanes, gales, and tornadoes.  A major windstorm occurred in Mid August of 2020 in Iowa, called a Derecho.  The Iowa Derecho was responsible for wind speeds of up to 140 MPH and millions of dollars of damage.  

Windstorm insurance is a specialty type of insurance, and is usually an added rider to a typical property-casualty insurance policy.  In other words, windstorm insurance is an additional type of insurance you need to purchase if you live in an area prone to strong wind storms. 

Call for a Free Wind and Hail Damage Estimate

If your property has wind and or hail damage, we’re ready to help.  We accept all insurance claims, and we’ll work with your adjuster to help get your property back to preloss condition. 

We offer:

  • Roof repair or replacement
  • Board-up
  • Roof tarping
  • Debris cleanup
  • Water damage restoration (if the wind damage caused water to enter your property)
  • Reconstruction

Call us at (972) 986-7677 or contact us online anytime.  Estimates for wind and hail damage in Dallas and surrounding communities are free. 

Is Wind Damage Insurance Worth It?

If you live in an area prone to wind damage, then wind damage insurance is likely a good investment for your property.  Your local insurance brokers can explain the likelihood of wind damage occurring in your area, and they will be able to give you estimates to add this rider to your existing insurance policy.  

When you have estimates for this insurance, ask yourself about how much it would cost you to pay for wind damage out-of-pocket.  Typical wind damage causes roof damage where either some or all of your roof may need to be replaced.  Roof repairs and replacement can range from a few thousand dollars to $10,000+. 

In many instances, paying for a loss yourself will be much more expensive than even years of paying for a wind damage insurance rider. 

Where to Buy Wind and Hail Insurance

If you already have an insurance agent, give them a call to see if their insurance company offers riders for wind and hail insurance.  It’s almost certain that they will.  Work with them to understand:

  • What exactly your current policy covers today in regards to wind and hail damage
  • How much a rider for wind and hail damage will cost
  • What exactly the additional insurance will cover
  • If there are any exceptions to your insurance company covering your loss
  • What your deductible will be if you do need to file a claim

How Your Wind and Hail Deductible is Handled

When one of our clients’ properties sustains wind or hail damage, they typically give us a call immediately after the damage has occurred.  The reason to act fast is to help prevent further damage to your property.  If your insurance company finds that you did not act quickly, they may find you negligible and may not pay for the damage they’d consider to have been preventable. 

After a call, the process is:

  • We visit your property to conduct an inspection of the damage.  We will take photo documentation and measurements. 
  • On the same visit, we’ll also perform emergency services.  These can include roof tarping and board-up.  
    • Roof tarps are thick, water-resistant pieces of plastic that are firmly attached to your roof to help prevent anything from entering the property. 
    • Board-ups are pieces of wood that are attached over broken windows, doors, and exterior portions of a property.  They help prevent weather from entering the property, and they also discourage unwanted intrusion from people and animals. 
  • If your property has water damage, that will also be taken care of on the first trip. 
  • Once the emergency services are done, we will create an estimate to repair the damaged parts of the property.  We offer:
    • Roof repair and replacement
    • Exterior repairs
    • Window replacement
    • Door replacement 
  • If this is part of an insurance claim, the estimate is presented to your adjuster.  Once they approve it, we can get started on repairing your property.  If this is not an insurance claim or your customer denies coverage, then we will work with you directly to complete the restoration process. 

We’re a Damage Restoration Company in Dallas

We’re a SERVPRO in Dallas with over 30 years of experience in the damage restoration industry.  We’ve seen and restored many properties after wind and hail damage, and we know how to help you, too.  

We helped the city of Wylie, Texas recover after a major hailstorm in 2016, and we also traveled to Iowa to help the state's recovery efforts after the 2020 Derecho.  

Our managers and technicians are certified, professional, and have years of experience to help restore your property correctly after any kind of storm damage

Contact us anytime for a free estimate: (972) 986-7677.  

We’re Here to Help. 

Industrial Warehouse Cleaning Services in Dallas

8/20/2020 (Permalink)

warehouse cleaning in Dallas Our Dallas SERVPRO experts can help you keep your warehouse safe and clean with professional commercial cleaning services.

Keeping everything in order is essential to warehouse operations alongside maintaining a safe working environment for employees. Having a protocol and cleaning routine that keeps everything neat and organized keeps chaos at bay.

Finding ways to improve the efficiency of warehouse operations is always on the minds of management. With that in mind, you may be looking to outsource warehouse cleaning responsibilities, especially for monthly deep cleaning.

SERVPRO provides complete professional commercial cleaning services for the Dallas metro area warehouses.

We have the experience and know-how to keep your warehouse ship-shape. Call our agents today at (972) 986-7677 or reach out with our convenient contact form. We’re here to assist you 24/7.

Choosing a Warehouse Cleaning Company

There are dozens of cleaning services out there but, for a warehouse, you’ll want a warehouse cleaning service that is experienced with the size and the unique needs of your facility.

Scope

Before you sign on any dotted line with a cleaning service company, there should be a meeting to discuss all of your industrial cleaning needs.

Any warehouse cleaning company representative should be able to tell you how they plan to meet each need on your list. This includes any regulation compliance matters your business is legally obligated to follow.

If for some reason the cleaning company in question cannot check off all the boxes, it pays to get estimates from other companies. Hiring one company to do it all saves you the time and money it takes to find another service to fill in the gaps.

Equipment

As mentioned above, a cleaning service should explain in detail how they plan to implement the cleaning plan for your facility. 

For some procedures, this involves special equipment. You’ll want to go with a company that has the appropriate equipment for your facility’s cleaning plans so you won’t have to supply this yourself.

Training & Credentials

Handing over cleaning responsibility to a service company is no small matter. The right training ensures that standards are met by those who know what they’re doing.

The SERVPRO brand is built on high standards for training. That’s why our entire professional cleaning team follows the CDC, RIA, and IICRC standards.

Agility

A regular schedule of commercial cleaning service is a given, but what about the unexpected events? There is peace of mind in knowing that your cleaning service partners can handle a variety of potential issues.

SERVPRO is faster to any size disaster and we are fully prepared to assist with the following emergencies or special circumstances and more:

  • Fire damage
  • Flooding damage
  • Storm damage
  • Hazard cleanup 
  • Air ducts and HVAC
  • Vandalism
  • Mold remediation

COVID-19

Businesses across the country have modified protocol to mitigate the spread of Coronavirus. You’ll need to know a warehouse cleaning service intends to observe the current safety practices related to COVID-19.

At SERVPRO, our team is well-trained trained in handling biohazard scenarios and will apply those cautious practices to warehouse cleaning operations as well. We also have the right PPE (personal protection equipment) for our entire staff. 

Word of Mouth

Through your networking connections in the warehouse operations industry, you can seek referrals. This also helps with the vetting process when narrowing your options. 

Also, check the reviews and customer feedback for the cleaning companies you are considering.

Tip: Verify that the cleaning service you use is insured and bonded to protect your interests in the event of an accident during cleaning tasks.

The SERVPRO 3 C’s

To provide top-notch warehouse cleaning services, SERVPRO consistently follows these service principles:

  • Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the unique needs of each facility.

  • Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.

  • Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers and community.

Industrial Cleaning Services for Every Area

When it comes to warehouse cleaning services, SERVPRO has you covered from top to bottom. 

SERVPRO is experienced with working on water damage, fire damage, mold, and workplace accidents in a warehouse environment. Here are some of the ways we serve Dallas-area warehouses with industrial commercial cleaning.

Facility Floors

Our warehouse floor cleaning service includes a full cleaning of every square foot you need to be sanitized. Using our SERVPRO proprietary cleaning system, our team of professionals will clean and restore your floor to its original beauty.

HVAC & Ceilings

SERVPRO does small-scale residential HVAC cleaning, but we also have the right equipment and trained personnel to service your industrial HVAC systems. For these, we do a thorough cleaning and replace the filters.

For cleaning a warehouse ceiling, we have industrial lifts. If your HVAC system is on the roof, we are equipped to handle this system by using a far-reaching air duct cleaning machine. 

Because SERVPRO is experienced in providing Dallas-area warehouses with industrial cleaning, we’re able to offer any of our cleaning services for warehouse cleaning management. Beyond floors and air ducts, we’ll clean it all including racks, forklifts, offices, and restrooms. We tackle your to-do list all the way down.

Our Commercial Cleaning Services

With SERVPRO you get the full benefit of industrial cleaning equipment and IICRC staff without the added overhead expenses. We’ll meet with you for an initial consultation to go over the specific needs of your facility (or facilities if you have more than one to manage). 

We’ll put together a plan tailored to your warehouse and all the industry-related policies and regulations you must abide by. We cover a full spectrum of services your warehouse may need according to our high standards plus yours.

Request a Quote or Contact Us for Dallas Warehouse Cleaning

SERVPRO is a trusted brand in the industrial cleaning industry. Numerous warehouses have trusted our Dallas area franchise to fully implement their cleaning plans according to their unique specifications.

A dependable and reputable company will be upfront and honest with you about its capacity to meet your needs. Initiating a cleaning service arrangement should be one you enter into confidently with an experienced provider you can trust.

Consider SERVPRO for your Dallas Commercial Cleaning needs. Call today at (972) 986-7677 or reach out with our convenient contact form to set up your initial free consultation so we can go over your plans with you. We’re here to assist you 24/7.

Does Homeowners Insurance Cover Smoke Damage in Dallas?

8/19/2020 (Permalink)

wall dirty with smoke and soot Many insurance policies do cover smoke damage restoration. We accept all insurance claims. Contact us today for a free fire cleanup estimate.

Many homeowner's insurance policies cover the cost of smoke damage restoration.  Ask your insurance company to verify if it's part of your policy. 

What Does Smoke Remediation Cost?

The cost of smoke remediation largely depends on the size of the area that needs to be cleaned.  Larger spaces have higher costs.  Professional fire restoration companies also take other considerations into account when estimating the cost of smoke remediation, including:

  • The type of smoke and soot particles needing to be cleaned.  Smoke and soot is produced by the incomplete combustion of the burning material, and different materials produce different types of soot.  Fires involving oil, grease, and plastics are harder to clean up and, therefore, will likely result in a higher cost. 
  • Where the fire happened.  If the area has a lot of items that also need fire smoke cleanup, then expect higher costs. 
  • If repairs are needed.  Many small fires where the restoration process just involves smoke remediation don’t need repairs.  If something does need to be repaired (like a wall), then that will increase your cost of fire damage restoration. 
  • Did the smoke get into your air duct system?  An experienced fire cleanup company will know to inspect your air ducts.  If soot has settled inside, you’ll also need to add the cost of professional air duct and HVAC cleaning to your estimate. 
  • How was the fire put out?  Many fires get put out with water.  If that also ended up causing a flood in your property, then water damage restoration will also be needed.  If the fire was put out with an extinguisher, that involves its own cleanup as well. 

Schedule an Estimate for Professional Smoke Removal

We offer free estimates for smoke and fire damage restoration in Dallas and surrounding areas.  Inspections are in-person, and our fire damage experts can be at your property when it's convenient for you. 

Give us a call today at (972) 986-7677 or contact us online to schedule a fire cleanup inspection. 

Filing a Claim for Fire Damage Restoration in Dallas

If your smoke damage is substantial, you may want to consider filing an insurance claim.  The first step is to contact your insurance company and let them know what’s happened.  Your insurance company will give you a claim number and the name and phone number of the adjuster assigned to process your claim.  

The fire damage restoration company you choose to clean your property is your choice.  Your insurance company must honor the company of your choice.  

After you have your claim information, give the restoration company of your choice a call.  

If you call us, we will send a fire damage expert to inspect your property and put together a free fire cleanup bid.  That estimate is sent to your adjuster, who will either deny or approve it.  

The process to finish an estimate takes just a couple of days, but your adjuster and insurance company may take longer to look at the estimate and approve it. 

What if Insurance Doesn’t Cover Smoke Damage Clean Up Cost?

If your insurance company doesn’t say that smoke damage is a covered part of your claim, we will work with you directly to find a way to make your cleanup and restoration possible.  

We offer:

  • 0% interest financing
  • Payment Plans

Fire Damage Repair

If your property suffered damage, our reconstruction division will repair everything.  We can repair small damages to fully-affected buildings.  Typical fire damage restoration repairs include:

  • Drywall repair and new paint
  • Ceiling repair
  • Roof repair or replacement
  • Floor replacement

Most repairs are covered under an insurance claim.  We will work closely with your insurance company to process your claim and get your property back to preloss condition. 

We’re a Fire Restoration Company in Dallas

We’re a SERVPRO in Dallas headquartered minutes from downtown.  Our franchise is independently owned and operated, and we have been serving our hometown of North Texas since 1986.  We live and work in your community, and we’re always here to help our neighbors. 

We’re a full-service fire damage restoration company with decades of experience.  Our technicians are IICRC certified and available 24-hours a day, every day of the year. 

Give us a call today at (972) 986-7677. 

We’re Here to Help. 

How to Tell If You Need a New Roof After a Dallas Storm

8/19/2020 (Permalink)

roof with storm damage If you notice damage to your roof after a storm, call in the Dallas storm damage restoration experts at SERVPRO.

An intense Texas storm in Dallas can tear up an aging roof. Any weaknesses in the roof are revealed when shingles and other roof construction material are strewn about.

When a roof is old or severely damaged (or both), the structure needs to be replaced or, at the very least, repaired.

When a major storm hits and causes damage to the roof, reach out to us at SERVPRO so we can get you the help you need right away.

Use this guide to determine if you need a new roof.

Do I Need a New Roof After a Storm?

After a storm, strong winds are sure to reveal any vulnerabilities in the roof’s structure. The more extensive the damage, the higher the chances are that you will need a roof replacement. 

When shingles are pelted with hail or blown off with high wind, this leaves the wooden construction exposed to water damage. High winds from a severe thunderstorm or tornado might blow off a substantial amount of shingles or its underlay. Not having that layer of shingle protection from the pouring rain leads to water damage that moves through the roof structure. For this reason, if there is noticeable damage to your roof, there is a good chance you’ll need to have it replaced.

How to Check If I Need a New Roof?

After a major weather event or once a roof has aged a few decades, it’s important to check the overall structure for damage. Any surface damage warrants more investigation. Below are steps to take to assess the damage to your roof and determine if a replacement is necessary.

Step 1: Check the Inside

If you can see water damage on the ceiling or walls, that’s an indication that the roof is failing and water has completely penetrated the roof’s layers. Water damage will look like stains and streaks on the surface of the ceiling or wall. This water damage leads to mold damage. 

Later on, we’ll go over how to check your crawl space and attic for signs of roof failure.

Step 2: Check the Outside 

Look around the perimeter of the house or building for shingles. If you feel safe and completely secure doing so, get on a ladder to look over the roof. Look for missing shingles or depressions on the surface of the roof.

If the roof looks worn, tattered, and has missing material, it’s time to call a professional. A trained inspector (like our team at SERVPRO) will look for those signs that you need a new roof. With a roof replacement, either the entire roof needs to be removed to install a new one, or a new one is built on top of the original.

Next, we’ll go more in-depth on how to tell if you need a new roof.

7 Signs You Need a New Roof

So the big question is: when does a roof need to be replaced? Here’s what you or a professional roof inspector (like SERVPRO) would look for to determine if you need a new roof or not.

1. Age of the Structure

The age of a roof is a primary factor with roof replacement. If the home is over 20 years old and has never had a roof replacement, then it’s probably time for one. The same goes for a roof that was replaced over 20 years ago. If you notice neighbors in your development getting roof work done, that’s a hint that it’s time to check on yours.

2. Condition of the Shingles

The condition of the shingles is another sign that the roof is deteriorating. Cracked or curled shingles, bald spots, and exposed roof nails are signs that the roof is now vulnerable to water damage. 

Shingles are the skin of the roof, and unlike the skin on a living creature, it doesn’t grow back after injury. When several shingles are missing or damaged, the roof doesn’t have that protective “skin” from moisture, rain, snow, or hail.

While walking around on the roof, an inspector should check for soft spots that are soggy or rotting. These could give way at any moment and cause a hole.

3. Condition of the Flashing or Seals

Some items in the roof stick out or create an opening like a chimney, vent, or skylight. Flashing is used to keep wetness from seeping into joints where the roof structure meets these other features. Flashing is made of metal, cement, or tar. When flashing is damaged, deteriorating, or missing completely, the roof is vulnerable to water damage.

Areas around these features should be checked for breaks and cracks. Older homes may have cement or tar for flashing, so upgrading to metal flashing improves durability and offers better quality protection from precipitation.

4. Mold or Moss

Your garden isn’t the only place where things will sprout. With enough moisture and heat mold, moss, mildew, and algae can grow on the roof. These areas may be hot spots for water damage and should be checked out.

5. Openings in the Attic or Crawlspace 

Because they aren’t often accessed, occupants of a property won’t necessarily notice new openings in an attic or crawlspace, but these are one of the areas to check for vulnerabilities. 

If you hear scratching or thumping from wild animals, there’s a good chance these creatures are getting in through a hole somewhere.  If animals can get in, so will water. 

A sunny day is a good time to check for holes in the roof from an attic or crawl space. Light streaming through will reveal holes of various sizes.

Wet or water-damaged insulation is another sign that water is getting in. You’ll want to look for any signs of wetness or water damage in the attic or crawl space to account for any vulnerabilities.

6. Ceiling Issues

Perhaps the most obvious sign that a roof structure is failing is when you see the ceiling bowing or sagging. What starts off as a water stain could turn into soggy chunks of drywall falling from the ceiling. 

Discoloration from water damage on the ceiling or hearing a drip during rainy weather are both telltale signs that the roof needs to be looked at ASAP.

7. Poor Workmanship

We trust a roofing contractor to do quality work, but sometimes the outcome is flawed. Awkward fitting tiles (example: improperly cut California-style shingles), strange patches, or irregular layering are things an inspector can look for when assessing the integrity of the roof.

Sometimes the sealant isn’t suitable for long-term protection. Examples of problem sealant work are heavy tar or low-quality cement that cracks and leaks. 

If these flaws have gone undetected for a long time, extensive water damage may already have happened that warrants a roof replacement.

Our SERVPRO roof experts know how to tell if you need a new roof for Dallas-area properties.

Contact SERVPRO for Storm Damage and Roof Restoration in Dallas

A roof is meant to protect a structure from the weather so the interior stays protected and dry. Once a roof starts to wear down, this protective layer is compromised. 

SERVPRO’s Dallas storm damage restoration services are here 24/7 to respond faster to any size disaster.

We do a thorough inspection to itemize any and all weaknesses in the roof so that they can be addressed before they get worse. Our team of experienced Dallas building reconstruction professionals ensures that the construction is sound so the roof is watertight - no shortcuts! 

Check out our before and after images of a Dallas residence where a roof collapsed from a fallen tree after a storm.

Call us any time at (972) 986-7677 to schedule a free consultation or with any questions you have about roof and storm damage. We’re here 24/7 for our Dallas community. 

What Does Dallas Fire Damage Restoration Cost?

8/19/2020 (Permalink)

fire damaged commercial property The cost of fire damage restoration depends on the severity of the damage. Call us at (972) 986-7677 for a free fire cleanup esetimate.

One of the first questions we receive right after one of our clients schedule an estimate for fire damage restoration is, “How much is this going to be?”

As with just about everything involving property restoration, the answer depends on a variety of factors:

  • The extent and size of the damage
  • The location of the damage inside of the property
  • How much damage the contents inside of the property sustained
  • If there is water damage or other firefighting efforts to clean up after

Getting an estimate together will require us to perform a property inspection.  We will take photographs, measurements, and get an understanding of what type of fire burned in your property and what services your property will need to get back to preloss condition.

We Offer Free Fire Damage Restoration Estimates in Dallas

Fire damage estimates are free and can be scheduled anytime.  Just give us a call at (972) 986-7677 or contact us online.  We offer service in Dallas and all surrounding areas. 

The inspection process is performed by a fire damage expert, and it usually takes about an hour for average-sized properties.  Fire damaged commercial properties may take a bit longer.  

Your estimate will follow soon after.  If this is part of an insurance claim, we’ll present the estimate to your insurance adjuster and work with them to get it approved. 

Fire Damage Cleaning

The fire damage cleaning process is custom-made for each of our clients.  It general involves:

  • Deodorization.  To get rid of the contaminants in the air (which will also get rid of the smoke smell) we will install HEPA air scrubbers. 
  • Air duct and HVAC cleaning.  Smoke and soot roam to cooler parts of a property, and that’s why it’s very common to find soot inside of air ducts.  A professional fire damage cleanup company will inspect your air docs and clean them if necessary. 
  • Smoke and soot removal.  We will clean every surface of your home--floors, walls, and ceiling. 
  • Cleaning of all belongings.  If any belongings were affected, they will also be cleaned.  If the number of items is substantial, we will move them out of your property temporarily so they can be cleaned at our facilities. 
  • Cleaning of all clothing and textiles.  Our franchise is an Esporta Certified Operator, which means we are certified to sanitize clothing with embedded smoke and soot particles.  Our restoration rate is the best in the industry at over 85%. 

Fire Damage Repair Costs

Serious fires are likely to cause damage to a structure.  If we need to demolition any part of your property, then our reconstruction team will be assigned to repair and rebuild anything your property needs.  Our reconstruction manager will work with your insurance adjuster to let them know what exact repairs you need.  They will work with your adjuster to get all the services approved. 

Repairs we can perform include:

  • Drywall
  • Ceiling
  • Flooring
  • Cabinetry
  • Exterior walls
  • Roof
  • Electrical
  • HVAC
  • Plumbing

We’re a Full-Service SERVPRO in Dallas

We’re a SERVPRO in Dallas with over 30 years of experience in the disaster restoration industry.  We’ve restored thousands of properties for our North Texas neighbors in our decades of experience, and we can help you, too. 

Call us anytime.  We’re Here to Help. 

Commercial Mold Testing in Dallas

8/18/2020 (Permalink)

mold growing in a commercial water heater closet We offer free mold inspections in Dallas and surrounding areas. Call us anytime at (972) 986-7677 to set an appointment.

Mold infestation is common in North Texas.  Our part of the world is humid enough to encourage mold growth naturally, especially in areas of a property that are not well insulated.  

While mold grows naturally in nature and it can’t ever actually be rid of completely, mold does become a problem when it begins to affect the health of a property’s inhabitant or starts to cause damage to the property itself. 

When mold becomes an issue, it’s time for mold remediation. 

Free Mold and Mildew Inspections in Dallas

We offer free mold and mildew inspections in Dallas and surrounding areas.  Give us a call to schedule an appointment today.

Suspect Mold in a Building?

Many of our clients suspect but not immediately see mold.  Common signs of mold include smelling something sweet and musty without being able to detect its location or cause. 

Calling us for a mold inspection during this situation is okay.  This is what we’ll do:

  • Check any areas with previous water damage.  It may be possible that previous water damage was not dried correctly, and the remaining high moisture could have resulted in mold growth. 
  • Check the usual suspects--areas with running water with higher-than-normal ventilation needs.  These include the kitchen, bathrooms, laundry rooms, water heater closets, attics, and anywhere else that has a source of running water.  
  • We have tools that help us detect hidden pockets of moisture behind walls.  We’ll check your walls and give you guidance if we see anything suspicious. 

For more information on signs of mold in carpet, read our article: 5 Signs That Your Carpet Has Mold. 

Who Checks for Mold?

Mold inspections are performed by a member of our staff trained in mold remediation.  

If we find mold and it's big enough to require filing with the state of Texas, our in-house mold remediation contractor and expert will handle your mold restoration project and statewide requirements. 

The mold remediation is handled by our technicians, who are certified mold workers. 

Who Handles the Mold Testing?

Mold testing is handled by a licensed laboratory.  For our clients interested in the type of mold growing on their property, we take a sample of the growth and take it to a lab for analysis.  Results are returned within days. 

We’re a Licensed Mold Remediation SERVPRO in Dallas

We’re a SERVPRO in Dallas headquartered just minutes from downtown.  Our franchise is also a Texas Licensed Mold Remediation Contractor.  We’ve helped thousands of property owners clean and restore their homes in our 30+ year history, and we can help you, too.  

Give us a call or contact us online anytime to schedule your free mold inspection and estimate.  

We’re Here to Help. 

Types of Commercial Cleaning Services in Dallas

8/17/2020 (Permalink)

SERVPRO technician in white coveralls and a full face mask wiping down a filing cabinet SERVPRO offers many types of commercial cleaning services in Dallas, including enhanced janitorial service and sanitization. Call for a free estimate.

A giant spotlight has been placed on the cleanliness and sanitization needs of commercial properties.  Workers want to know that their workspaces are safe, and retailers also have the added demand of having customers who also want to feel safe.  

As expectations of what “clean” means are elevated, basic janitorial services are no longer good enough.  Today, workers and consumers are demanding a higher level of cleanliness. 

Enhanced Janitorial Commercial Cleaning Services in Dallas

Our SERVPRO franchise in Dallas specialized in biohazardous and deep cleaning before COVID-19 was an everyday worry for our community.  We routinely performed:

  • Bloodborne Pathogen Cleanup
  • Crime Scene Cleanup
  • Infectious Disease Cleanup
  • Homicide and Murder Cleanup
  • Unattended Death and Suicide Cleanup

When Coronavirus arrived in Dallas, our biohazard cleanup technicians were already trained and prepared to handle the virus.  We combined the same, effective techniques we had been using for years with the appropriate EPA-registered disinfectant.  Within days, our franchise was serving:

  • First Responders in Dallas
  • United States Military Installations
  • Local Municipalities in North Texas
  • Essential Businesses, including Shipping, Crucial Manufacturing, Construction for New Healthcare Facilities

Since March of 2020, we have cleaned and sanitized over 1.5 million square feet after positive COVID-19 diagnosis.  As of this writing, we continue to respond to calls every day, seven days a week.  

While we were cleaning instances with a positive diagnosis, the need and demand for proactive cleaning became a service nearly all of our customers asked us about.  From this need was born Certified: SERVPRO Cleaned. 

Free Estimates for All Types of Cleaning Services

We offer free estimates for commercial cleaning in Dallas and all surrounding communities.  Call or contact us online anytime to schedule a specialist to visit your property. 

Certified: SERVPRO Cleaned Dallas

Certified: SERVPRO Cleaned is an enhanced commercial cleaning service.  A Cleaning Protocol Specialist visits each of our client's commercial properties and creates a custom, bespoke plan that fits their needs perfectly.  

We take into consideration everything that matters to the success of our business clients, including:

  • The most convenient cleaning hours to avoid business interruption. 
  • Type of cleaning needed: wipe-down with a detergent solution and/or sanitization 
  • Type of flooring. 
  • Type of surfaces. 
  • Trash removal. 
  • Cleaning frequency: daily, weekly, bi-weekly, etcetera. 
  • And much more

What each of our clients ends up is a custom cleaning program that will be executed the way they need it to be, at the right time, with the exact needs they have.  Cleaning dates are pre-scheduled, billing is automatic, and our clients have no need to worry about their properties being taken care of from now on. 

Learn more about our Certified: SERVPRO Cleaned program here

The recurring commercial cleaning services we offer include any of the following. 

Commercial Carpet Cleaning

Commercial carpets typically get a lot of wear and tear on them, so keeping up with daily vacuuming is a must.  Frequent cleaning can help extend the life of the carpet’s fibers, reduce dust, and may also help with indoor air quality. 

Eventually, even the best-vacuumed carpets will start to show symptoms of needing a deeper clean.  Depending on the frequency of the carpet’s use, we recommend carpet deep cleaning starting on a bi-weekly basis, although some of our clients have even chosen for weekly deep cleanings.  

Deep cleaning uses a carpet detergent solution and hot water to shampoo, wash and vacuum the contaminants in the carpet out.  The result is fresh-smelling, clean, and refreshed carpet. 

Commercial Hardwood or Tile Cleaning

Most commercial buildings have different types of flooring--usually, they have a combination of carpet, tile, and concrete.  We have the right detergents and machines for any type of flooring our clients have, including hardwood and tile.

Just like vacuuming is necessary for a carpet, moping is necessary for non-porous flooring on a regular basis.  Less frequent, but still necessary, are waxing and buffing. 

Surface Cleaning and Disinfection 

There are two types of surfaces: porous and non-porous. 

Non-porous surfaces absorb liquids.  These include upholstered chairs and sofas.  These are cleaned by frequent vacuuming and then a deep washing when necessary. 

Porous surfaces do not readily absorb liquids, and these include most countertops.  These are cleaned with a detergent solution and a wipe-down.  Surfaces that are exposed to greases and oils may also need a deeper cleaning. 

Glass Cleaning

Glass is a non-porous surface, and some clients add this type of cleaning to their service list if they have glass doors or walls.  We use a specialized glass cleaning agent to leave a streak-free clean. 

Trash Disposal

All trash cans are emptied and relined with a commercial liner or bag.  

Commercial Building Sanitization

Besides cleaning, our final step involves sanitization of all surfaces--both porous and non-porous.  We use a proprietary, EPA-registered disinfectant that is safe to the touch.  

We’re a SERVPRO in Dallas

Our franchise was established in 1986, and we have restored thousands of properties in our home of Dallas in our 30+ year history.  We have helped many of our North Texas neighbors in need of custom commercial cleaning, and we can help you, too. 

Commercial cleaning estimates are free.  Call us anytime.  We’re Here to Help. 

Dallas Commercial HVAC Duct Cleaning Services

8/17/2020 (Permalink)

commercial air ducts Commercial HVAC cleaning services are available 24-hours a day. Call (972) 986-7677 for a free estimate.

Air duct and HVAC cleaning have recently become more popular as more families and businesses are taking a deeper look into the cleanliness of their properties.  Commercial air duct cleaning is a service our SERVPRO franchise has offered for many years, and we have the right tools, equipment, and technicians to get the job done properly. 

Is Commercial Duct Cleaning Needed in Dallas?

There are instances when air duct cleaning is optional and other times when it’s absolutely necessary. 

We recommend commercial air duct cleaning once every 2-3 years for offices without pets or other unusual airborne contaminants.  

Manufacturing facilities, especially those specializing in healthcare and medicine, should consider air duct cleaning as often as needed to keep indoor air quality safe.  Our healthcare manufacturing clients prefer their ducts to be cleaned at least every six months.  

When Air Duct Cleaning can be Optional

Property owners are the best judges for the frequency of their building’s air duct cleaning.  You know it’s likely time for cleaning if:

  • You see rings of dust accumulating on the vent or around the vent. 
  • Inhabitants start to experience higher levels of allergic reactions that are otherwise unexplained.  This may be a sign that allergens are stuck in the vents and are being distributed when the air conditioning is running. 

Many of our water damage restoration clients choose air duct cleaning as the last part of the restoration project.  This helps anything that became airborne during the project to be cleaned and helps refresh and clean their home. 

When air duct cleaning is meant to maintain a healthy level of cleanliness for a building, then it should be scheduled at a time when few or no people will be in the building. 

When Air Duct Cleaning is Necessary

Air duct cleaning stops being optional when in instances of fire restoration and mold remediation.  

  • Fire damage restoration requires air ducts and vents to be thoroughly checked.  Since air ducts tend to be cooler than the rest of a property, fire smoke gravitates towards them and tends to settle within the ducts.  We have seen devastating situations when a property has experienced a fire and was completely cleaned only to have the HVAC system turned back on and have more smoke and soot billow into the building from the air ducts!  Responsible and professional fire damage restoration companies will always check your air ducts during fire cleanup. 
  • Mold remediation is also another situation where air duct cleaning is mandatory.  To prevent the spread of mold spores throughout the property, the affected air ducts need to be thoroughly cleaned.  

Free Estimates for Industrial Duct Cleaning

We offer free estimates for commercial air duct cleaning in Dallas and surrounding communities.  While most estimates can be completed over the phone after just a few questions, some more complex projects may require an in-person inspection.  

Air duct cleaning can be scheduled as a one-time project or as part of a recurring maintenance plan. 

Call or contact us online anytime for your air duct and HVAC cleaning estimate.  

Commercial Duct Cleaning Services in Dallas

Commercial duct cleaning services in Dallas can be scheduled at a time most convenient for our clients.  This is usually after-hours or overnight in order to avoid business interruption.  

The air duct process includes:

  • Removing the air vent cover.  The cover is washed, cleaned, and sanitized. 
  • With the cover gone, we insert a hose into each air vent opening.  The hose travels into the air duct, and a rotating brush spins to knock down and grab the dust inside.  The hose is attached to a vacuum, which sucks in the dust and other contaminants into the air duct cleaning machine. 
  • After contaminants have been removed, we spray the air duct sealant.  The sealant helps prevent future dust buildup. 
  • Finally, the cleaned air vent is reattached. 

Commercial Vent Cleaning

Commercial vents are taken down, cleaned, and sanitized as part of our everyday air duct cleaning routine.  They can also be sprayed with a specialized sealant that helps prevent mold growth. 

We’re a Commercial Duct Cleaning Company in Dallas

We’re a SERVPRO in Dallas located just minutes west of downtown.  Our franchise has been operating in North Texas for over 30 years.  We’ve helped thousands of our neighbors in DFW, and we’re ready to help you, too. 

Call (972) 986-7677 anytime for a free air duct cleaning estimate.  We’re Here to Help. 

Does SERVPRO do mold remediation?

8/14/2020 (Permalink)

SERVPRO technician in white coveralls with a full-face mask SERVPRO offers mold remediation. In Texas, mold cleanup should be handled by a state licensed mold remediation company.

Yes, SERVPRO performs mold remediation. 

In Texas, any property owner can handle their own mold remediation in their own properties.  If you are hiring a contractor to handle the mold for you, then the mold removal should be handled by a state-licensed mold remediation contractor.  

Our SERVPRO franchise is a licensed mold remediation company for Texas, and we have remediated mold of all types and sizes in residential and commercial properties.

We Offer Free Estimates for Mold Remediation in Dallas

Mold estimates are free for Dallas and surrounding communities.  Call or contact us online today to schedule an appointment with one of our mold experts.

The mold inspection process is simple and typically takes less than one hour.  We’ll look for the mold in the areas you suspect and other typical hot spots around the house, like bathrooms, kitchens, laundry rooms, water heater closets, and previous sites of water damage

Call us today. 

Mold Cleanup Services in Dallas

We’re a full-service SERVPRO in Dallas, and we handle every part of the mold remediation project including:

  • Property mold removal
  • Mold removal from belongings, including clothing and textiles
  • Demolition (when necessary)
  • HEPA air scrubbing
  • Reconstruction (when necessary)

Mold remediation can be scheduled at any time, including after-hours or overnight, every day of the week.  

A Note About Texas Mold Law

If we find growth on your property and it is bigger than 25 contiguous square feet, the state of Texas requires us to file the remediation with the state.  This clearance process will add about five (5) days to your project due to a mandatory waiting period.  This is a situation we have handled many times before, and we’ll walk you through it step by step.  

Call Today to Schedule Your Mold Removal

We’ve restored thousands of properties in North Texas over our 30+ year history, and we can help you, too. 

Call us today.  We’re here to help.

Does SERVPRO do construction?

8/14/2020 (Permalink)

construction worker fixing drywall SERVPRO offers reconstruction services. We offer free construction estimates in Dallas and surrounding areas.

Yes, SERVPRO offers construction services. 

When we say we help make it "Like it never even happened,” we mean it!  We are a full-service SERVPRO in Dallas with both mitigation and reconstruction divisions, and we routinely help our clients get their properties back to preloss condition, even after extensive damage.  

Reconstruction services are typically needed after:

  • Contaminated water damage losses.  When water is grossly contaminated, demolition will most likely be needed on portions of drywall and flooring. 
  • Storm damage.  Depending on the type of storm, this can range from hurricane water damage to tornado cleanup involving broken roofs, windows, doors, and much more. 
  • Fire damage.  Large fires almost always require some form of demolition in the affected parts of the property. 
  • Extensive mold remediation.  When mold is allowed to grow for a long period of time, it will eventually begin to eat the substance it’s growing on.  This usually results in parts of walls needing to be demolished and repaired. 

Reconstruction Starts Immediately After Mitigation

We start working with our clients and their insurance adjusters before the initial mitigation portion of the restoration project is even finished.  The goal is to have the reconstruction portion of the project planned and approved so that our reconstruction division can begin work immediately after cleanup is completed.  

Our process results in faster claims processing and happier customers. 

Reconstruction Services

What your property needs to get back to 100% preloss condition is what we provide.  This includes:

  • Drywall repair
  • Flooring replacement
  • Cabinet replacement
  • Ceiling repairs
  • Roof repairs or replacement
  • And much more

After reconstruction is completed, we’ll also clean the areas we worked in.  Our post-construction cleanup helps your property be ready for you to move back in as soon as we’re done. 

Free Construction Estimates in Dallas

Our construction estimates are free in Dallas and surrounding areas.  Contact us today to schedule a repairs and reconstruction manager to visit your property.  

Contact us today.  We’re here to help. 

How does SERVPRO work?

8/14/2020 (Permalink)

black clock with the text 24:07 and the SERVPRO logo SERVPRO is available 24-hours a day and responds to fire and water damage losses.

SERVPRO responds to emergency calls 24-hours a day.  We work with homeowners and insurance adjusters to restore a damaged property to preloss condition. 

Every restoration project is unique, but our process typically involves the following steps. 

Step 1: Emergency Dispatch or Scheduling an Estimate

We dispatch when you call us, 24-hours a day, every day of the week.  Our emergency dispatch service includes water damage, biohazard cleanup, and emergency services to help secure a property like board-up and roof tarping. 

Clients in need of non-emergency services can still call us at any time to schedule an estimate.  Some estimates can be done quickly online, and others will require us to visit a property to perform an inspection.  Damage restoration estimates are free. 

Step 2: Cleanup and Mitigation 

This step involves cleaning up the damage the property has experienced.  

Step 2a: Insurance Claim Processing

While our technicians are cleaning a property, our office staff is also busy at work.  Each of our clients is assigned a Project Coordinator that will work with each insurance adjuster to help process the insurance claim. 

Step 3: Reconstruction

If a property suffered extensive damage and required demolition, then our reconstruction team repairs everything necessary to make any damage “Like it never even happened.”  This portion of the project begins immediately after the mitigation has been completed and is typically approved as part of the insurance claim. 

We’re a SERVPRO in Dallas, Texas

Our franchise is located in Dallas, Texas just minutes from downtown.  We have restored thousands of properties in our 30+ year history of service to our North Texas neighbors.  

Call us anytime.  We’re here to help. 

Does SERVPRO clean crime scenes?

8/14/2020 (Permalink)

police tape SERVPRO performs crime scene cleanup. Call us today to schedule a free crime scene estimate in Dallas and surrounding areas.

Yes, SERVPRO cleans crime scenes. 

Crime scenes can involve any of the following:

  • Murder/Homicide cleanup
  • Suicide cleanup
  • Break-in and other property damage
  • Graffiti cleanup
  • Biohazard cleanup
  • Forensic cleanup
  • Tear gas cleanup

Although it’s not a crime scene, we also handle unattended death cleanup. 

We respond to crime scene cleanup 24-hours a day.  Before beginning cleanup, we will work with the local police department to ensure the crime scene has been cleared.  

Crime scene cleanups are almost always sensitive.  Any documentation we need to collect will not be shared or distributed.  If the cleanup is part of an insurance claim, we’ll seek the permission of the property owner or the family to share any photography with the insurance company.  

The Process of Crime Scene Cleanup in Dallas

Every situation is unique, but we follow the general procedures. 

  • We will verify the scene has been cleared by the local police department before starting work. 
  • Schedule the cleanup at a time convenient to the property owner or family of the affected.  To avoid unnecessary attention, this may take place after-hours or overnight. 
  • If the scene is sensitive, we do not require family members to enter the property.  Instead, we work with them to gain entry to the property. 
  • Items that can be restored will be sanitized and given back to the family.  For belongings that cannot be restored, they will be disposed of in accordance with biohazardous waste rules and regulations. 
  • If any part of the property needed demolition, our reconstruction team will repair it. 

Filing an Insurance Claim For Crime Scene Cleaning

Some insurance policies cover crime scene cleanup.  Please contact your insurance company to ask if this type of claim is covered under your policy.  

If it is, we will ask you for your insurance claim number and contact information for your adjuster.  A Project Coordinator from our office will be assigned to your project to help process your claim and ask your insurance company to approve all services necessary to restore your property to preloss condition. 

Crime Scene Estimates are Free

Estimates are free for Dallas and surrounding areas.  Contact us anytime.  We’re here to help.

What is SERVPRO?

8/13/2020 (Permalink)

SERVPRO technicians performing different restoration services SERVPRO is a fire and water damage restoration company currently serving the United States and Canada.

SERVPRO is the nation’s largest damage restoration company currently serving the United States and Canada.  Every SERVPRO franchise is independently owned and operated. 

SERVPRO was founded in 1967 by Ted and Doris Isaacson.  While it began as a painting company, Ted and his partner eventually changed to become a cleaning company.  By 1969, it sold its first franchise.  Today, there are over 1,500 SERVPRO franchises across the United States and Canada.  

We're a SERVPRO in Dallas

Our franchise was founded in 1986 by the Weaver family.  It has been locally owned and operated by the same family for the last 35 years.  Today, we are one of the longest standing damage restoration companies in Dallas.  Our current services include:

We also offer the new Certified: SERVPRO Clean program where we create custom cleaning and sanitization protocols for our clients.

In our 30+ years of experience and service to our Texas neighbors, we have seen every kind of size of damage.  Our technicians were part of the cleanup efforts after the 2019 Dallas Tornado, Hurricane Harvey, and other major weather events. 

Our SERVPRO franchise is headquartered in Dallas, Texas just minutes away from Downtown.  Our strategic location is just minutes from every major highway in DFW and makes it possible for us to be anywhere in the Dallas metroplex within minutes of an emergency.  

Estimate for fire and water damage restoration in Dallas and surrounding communities are complimentary.  We’re open 24-hours a day, every day of the year. 

Call us anytime.  We’re here to help.

How much does SERVPRO cost?

8/13/2020 (Permalink)

ride-on water extractor with the text restoring is greater than repairing The cost of service from SERVPRO is dependent on the type and extent of the damage to your property. Our goal is to restore, not replace.

SERVPRO costs are dependent on the type and extent of the damage sustained to a property.  The cost of restoration is typically less than replacement. 

The cost of restoration services is almost always the first question we receive.  It’s an understandable question, and we’re always happy to provide an estimate.  Let’s review some of the criteria we use to get the information we need to give our customers the answer they need. 

Should I File an Insurance Claim?

When we get this question, we always ask our clients what their deductible is. 

Your insurance deductible may guide your decision about whether or not to file an insurance claim.  An insurance deductible is the amount of money you agree to pay for the project yourself.  This amount is different for everyone.  To learn what your deductible is, look at your insurance policy or ask your insurance company.  

If it looks like the cost of the restoration project may be below your deductible, then ask for an estimate.  Many of our clients choose not to file a claim if the cost is below their deductible.  

If the restoration project is large, most of our clients choose to file an insurance claim.  This situation is usually true for:

If you do end up filing an insurance claim, your deductible will be paid directly to the damage restoration company you choose.  All other expenses that are covered under your claim will be taken care of by your insurance company.  

SERVPRO Has Agreements with Many Major Insurance Companies

Filing for an insurance claim can get complicated, and that’s why assign a Project Coordinator to each of our clients.  This person will:

  • Guide you throughout the restoration process, from start to finish. 
  • Work with your insurance adjuster on a daily basis to update them on the work being done on your property. 
  • Tell your insurance company what services your property needs to get back to preloss condition and ask if they are covered.  If we get the go-ahead from your adjuster, then we start or continue to work on your property. 

As a SERVPRO in Dallas with over 30 years of experience, we have processed thousands of insurance claims.  Our team is knowledgeable about the insurance process, and we will help you get your claim processed. 

As a nationwide company, SERVPRO has many agreements with major insurance companies.  This means that we all utilize an industry-wide price list that both we and the insurance companies have agreed to.  All of our pricing comes from this price list. 

Our franchise accepts all insurance claims.  

What if I Pay Myself or Something Isn’t Covered by My Insurance?

If you are paying for the restoration project yourself, then we are not bound by the price list agreement we have with insurance companies.  Instead, we work directly with our customers to understand their exact needs and budget, and we create a plan to make their restoration projects work for them. 

Restoration (Not Replacement) is the Goal

Our goal is always to save as much of your property and items as possible.  

Damage restoration companies are typically preferred over demolition and new construction because restoration is:

  • Less Expensive - this results in lower claims costs
  • Faster - decrease your stress and return to normal faster 

Some items are also irreplaceable.  We have helped save cherished family heirlooms and other personally important items for our clients like childhood blankets and stuffed animals, wedding dresses, and much more. 

When a property has received extensive damage and demolition is necessary, our repairs and reconstruction division will take over. 

Estimates Are Free for Damage Restoration in Dallas

Give us a call at (972) 986-7677 or contact us online anytime.

We’re here to help. 

How to Prevent Mold in Storage Containers in Dallas

7/27/2020 (Permalink)

storage container Moldy storage containers? The Dallas mold remediation experts at SERVPRO provide extensive mold removal and prevention solutions.

Storage containers hold things for later. Eat the leftovers later. Wear those sweaters later in the year. Put up the holiday decorations even later.

But sometimes when you go to retrieve what we stored away, it’s not as you left it. What you wanted to preserve is not worth saving anymore. A plastic bin in the attic was eaten through by rodents. One of the kids pulled one thing out and didn’t put the lid back on. 

But what about the damage that happens even when a sealed container wasn’t even tampered with? How does damage happen in that case? Mold. 

SERVPRO does its fair share of mold removal in the Dallas area, so we know all about how mold behaves. To promote a healthier community, we share our mold prevention tips. Read on to learn how to prevent mold in storage containers.

What Causes Mold Inside of Dallas Storage Containers?

Mold stands to ruin whatever it shares a container with. This could be food, clothing, books, or anything mold spores can attach to and live on.

Mold thrives in tucked-away spaces. It feeds off of dirt and sprouts in moisture. When you place something wet or even slightly moist into a container, mold is prepared to start growing as soon as you close the lid.

1. Choose High-Quality Boxes and Storage Containers

How well do your containers seal? Mold issues may be a sign of containers that don’t seal properly.

Moisture and mold spores sneak through small gaps around the lid or cracks in old containers. Dirt and heat (like our hot Dallas summers) also contribute to mold growth progression.

With some items, you wouldn’t want to leave it to chance. For instance, baby keepsakes, family quilts, and bridal gowns. For irreplaceable cloth material items, vacuum-sealed bags are more protective.

If it’s something you wouldn’t want to be ruined, be sure to store it safely in a well-made and flawless container. 

If that antique gown or precious quilt does get ruined by mold, call our SERVPRO for location in Dallas, TX, for details about our textile recovery Esporta wash system.

2. Clean and Dry Items Before Putting Them Into Storage

The most important tip for how to prevent mold in storage containers is to make sure items are clean but more importantly, that they are completely dry.

Even slight dampness is enough to encourage some mold growth, so inspect each article for any sign of moisture. Anything is found to be at all wet or damp should be given time to dry before it’s packed up.

3. Use Desiccators Inside the Containers

Shoeboxes are a popular container. We repurpose them to mail things off, wrap gifts, hold art supplies, etc. You’ve probably noticed these little desiccators packets labeled “silica gel” tucked in these shoeboxes. As you buy new shoes, you may want to start saving these.

These little helpers are a moisture absorber for storage boxes. If it’s a challenge to keep moisture out of a certain area, drop a few into the container for good measure.

But they do have a shelf life. They do last a good while but they don’t absorb moisture forever. If you’ll be storing things for several years. Keep this in mind if you plan to store things for a few years or longer.

4. Allow For Airflow

Airflow promotes a healthy environment by promoting ventilation. Sometimes unwanted things end up in the air. Think about how you would open a window to clear out an odor, like burned microwave popcorn. Keeping the air moving prevents mold spores from hanging around.

Airflow helps things dry out quickly and more completely. Ventilation carries wetness out of a room to reduce the chance of trapped moisture in the space.

Consider spreading out stacks of containers in such a way that allows airflow in the storage space or add fans for extra ventilation.

5. Find a Climate-Controlled Unit in Dallas

Dallas doesn’t get to be quite as humid as the coastal areas of the state, but that doesn’t mean that wetness won’t get into a unit and cause molding storage. 

Summer rains can make things a bit steamy out there. The roof might leak. However moisture gets in, that leads to mold in a storage unit. Choosing a facility with climate-controlled units ensures that your possessions are safe and dry in a cool and well-ventilated space.

Recap of how to prevent mold in storage containers:

  • The container should be in great shape and completely clean (vinegar is ideal for cleaning plastic containers). Allow the container to completely dry out before using for storage.
  • The contents of the container should also be clean and completely dry.
  • Storage spaces should be well ventilated and climate-controlled.
  • Consider storing textiles in vacuum-sealed bags. These work best as clothing containers.
  • Consider adding silica gel packets (desiccators) to storage containers for extra protection. 

Professional Mold Removal Services in Dallas

SERVPRO of North Irving team fights toxic mold at every turn. Our Dallas mold remediation experts have extensive experience in mold removal and prevention solutions.

We’re available 24/7 for Dallas mold removal services. Our mold remediation process is thorough as we make it like it never happened.

Call us any time at (972) 986-7677 to schedule a free consultation or for any questions you have about eliminating and preventing mold growth. We’re here to help when you need us.

Dallas Roof Restoration Vs. Roof Replacement

7/15/2020 (Permalink)

roof of house Is your roof in need of restoration or reconstruction? SERVPRO provides building reconstruction services for Dallas residents.

In Dallas, we’re no strangers to wild weather. In October of last year, 10 tornadoes hit our area in a single day and caused significant storm damage in Dallas. With climate change in effect, we can expect to see an increase in storm activity.

Severe storms serve as a reminder of the shelter a roof provides. While we stay dry and safe, the roof takes a beating from forceful winds, hard rain, hail, and sometimes even a tornado. 

At SERVPRO, our hope is that you remain safe when facing extreme weather but we are also here to remind you to check your roof once a big storm has passed. Storm damage roof repair could be necessary.

While it’s a tremendous relief for your home to still be standing after a major event, that doesn’t mean the structure went unharmed. Severe conditions like hail, ice storms, and extreme wind cause damage that eats away the integrity of the roof (shingle damage especially).

Can a Roof Be Repaired Instead of Replaced?

Considering the time and cost that goes into a complete roof replacement, a simple repair is preferable. However, repairing the roof may not be the appropriate remedy.

The extent of the damage and how long it’s been that way determine the extent of remediation. It may just be a small area of damage that needs patching. But if there is significant damage underneath these trouble spots, it needs more extensive work.

Roof Repair Vs Roof Replacement Vs Roof Restoration

Understanding what roof remediation involves begins with understanding the three different approaches: roof repair, roof restoration, or a complete roof replacement.

We’ll go over each of these.

Roof Repair

The least involved process, a roof repair is best for minimal roof damage. A small section of the roof (30% or less) sustained minor damage. Examples of this would be missing shingles or replacing a few pieces of rotting wood.

Roof Replacement

Now for the most involved roofing repair method. For a roof replacement either the entire roof is removed to make way for the new one, or rebuilt on top of the original roof.

If the roof is older than 20 years, a replacement is more than likely necessary. If you notice roofing work happening on your neighbor’s houses, that’s a strong hint that it’s time to call the professionals (like SERVPRO)

Signs of a roof beyond repair or restoration: cracked or curled shingles, bald spots, dark streaks, mold, moss, indications the roof will collapse, etc.

Roof Restoration

Roof restoration is less extensive than a complete replacement. The purpose of the project is to restore the roof back to preloss condition (including resurfacing the roof with a protective treatment).

Restoration isn’t always related to weather damage. Other scenarios are roof improvements when a home is up for sale/rent, or when the roof causes heating and cooling issues inside the home.

To qualify for a roof restoration, the roof needs to be structurally sound and not old. Any leak issues should be readily repaired. Roof restoral situations: some fire damage, water damage, hail damage, wind damage, etc.

The advantages of roof restoration are:

  • Lower cost and less invasive than a complete replacement
  • HVAC savings
  • Extends the life of the roof
  • Tax benefit
  • Less landfill waste

So, why do Dallas homes end up needing these repairs?

Common Causes of Dallas Roof Damage

Our SERVPRO specialists have seen roof damage of all kinds. Here are the four types of damage we see most often in the Dallas area

1. Dallas Water Damage: 

Leaks in a roof are usually caused by weather damage and a leaking or soggy roof is bad news. 

Contributing factors: damaged shingles, faulty roof installation/manufacturing, warped flashing, issues with a skylight, or a chimney.

If your roof is “California style,” it’s susceptible to valley damage. This occurs where the pieces aren’t cut properly for effective rainwater channeling.

If you’ve had a new roof installed within a year or so, leak repairs ought to be covered by the warranty.

2. Dallas Fire Damage: 

A house fire to the property or even from a neighboring property can cause damage even if the roof didn’t burn at all due to extreme heat from the flames. 

From the asphalt shingles to the rafters, damage from a house fire penetrates the roof structure.

3. Dallas Hail Damage:

Texas-sized storms will sometimes drop hard ice pellets known as hail. Hail damage is either surface-level shingle damage or it impacts the deeper layers. 

The shingles are the protective skin of the roof. Weakening these pieces leads to areas of exposure and leaks. 

When high-impact hail chunks cause cracks or depressions, this creates vulnerable points for water to sneak in. This, of course, leads to leaks and may progress to rotting of the wood.

4. Dallas Wind Damage:

And while hail is rare, strong winds come with storms of all seasons. Every piece of the roof (no matter how small) comes together to protect the integrity of the structure. 

When winds peel off shingles or other pieces, this leaves the roof exposed to water and other damage.

Whatever the cause, SERVPRO is here 24/7 for immediate response to Dallas, TX storm damage events. Call us anytime, day or night.

Steps to Dallas Roof Restoration

Say you do need a roof restoration. What does the Dallas storm damage repair process involve? Here are the essential parts.

  1. Assessment: A professional roof restoration service (like our SERVPRO team) visits the property to inspect the entire roof. They meticulously search for any signs of vulnerability or water damage. When needed, we’ll place emergency tarping on the roof to prevent further water damage during roof replacement or restoration.
  2. Cleaning: Remove debris and wash away dirt/grime. Other trouble areas may be discovered during the cleaning process. Any rust, moss, mildew, or lichen is also removed.
  3. Seal weaknesses: The seams, flashing, or fasteners are checked for cracks or wear. Damage around vents, skylights, chimney, etc. may also have water or moisture entry points. These problem areas will be sealed.
  4. Repair/rebuild the roof: New materials replace broken, worn, rotten, or warped parts to bring the roof back to its original state.
  5. Coating: Adding a protective layer extends the life of the roof elements. Coating options are acrylic, asphalt emulsion, solvent-based asphalt, or solvent-based silicone.

SERVPRO's roof recovery goal is to restore the roof back to its original condition or better.

Contact SERVPRO For Professional Roof Damage Repair in Dallas, Texas

Roof damage repair is something most property owners can’t complete on their own. It involves professional equipment and a trained eye for flaws in the roof (that may not be apparent to others). Construction or installation that isn’t done properly may cause issues in the future.

During the inspection, our SERVPRO experts uncover any and all roof issues to prevent matters from getting worse. Next, we do a thorough roof restoral. Our professionals ensure that the construction is sound and that the roof is watertight. (Check out the before and after images of a collapsed roof from a storm that brought a tree down on a Dallas residence.)

SERVPRO’s Dallas building reconstruction services are carried out by experienced professionals so you won’t have to worry about flaws in the work.

We make it "Like it never even happened." Call the team at SERVPRO of North Irving when the next major storm event blows through or any time you have any roof damage concerns.

How to Dry Wet Carpet In 7 Simple Steps - Dallas Restoration Experts

6/22/2020 (Permalink)

carpet cleaning services in Dallas Dallas Carpet Cleaning Services from SERVPRO

Walking on a wet carpet feels spongy. This is because carpet can soak up a surprising amount of water and tends to trap water as well. Unfortunate events like a pipe bursting, flooding from storms, or a sewage invasion creates a situation where the carpet takes in as much water as it can hold.

Dealing with flooding events is overwhelming but our SERVPRO in Dallas is here to give you some pointers on how to send that water where it belongs - out of your house or business! In this guide, we’ll show you how to dry wet carpet.

Is It Okay to Leave a Wet Carpet Alone?

Water and moisture trapped on the surface and deep within the carpet layers is a prime spot for mold growth. Soggy carpet causes further damage when it makes contact with wooden surfaces such as the subfloor or furniture.

To avoid the growth of unhealthy mold and more property losses, it’s important to solve wet carpet problems as soon as possible.

How Long Before Mold Starts to Grow in Wet Carpet?

At SERVPRO, our goal is to eradicate harmful mold because it makes an environment toxic. It aggravates allergies and causes illnesses.

Mold easily takes root in wet carpet and breeds. This process starts as soon as 24 hours from the time of absorption or up to 48 hours.

Soaked carpet is a clear warning of potential mold growth, but there are other signs you should look out for. Let’s go over how to detect mold in carpet.

1.    Discoloration

Carpet is supposed to be all one color. If you see strange spots unrelated to anything else (like stains or heat damage) check it out. Black, green, blue, red, or white spots are colors that may indicate mold or mildew growth.

Mold stains are a sign of advanced mold growth. Carpet should be either professionally treated (not just cleaned) or completely replaced.

2.    Odor

Mold makes its presence known with a smell. You may recall what mold smells like from tossing old food (like cheese that has gone bad). Occupants of a space may be “nose blind” to smells. When a visitor is honest enough to tell you that something smells weird, this could be a sign of mold.

3.  Indoor Allergies

Mold isn’t the only thing that causes allergies, but it is a material that causes acute symptoms for allergy sufferers.

Doctor visits, air filter changes, dusting, switching to hypoallergenic pillows, and air purifying machines are all preliminary measures to curb allergy issues.

If someone in your home or business continues to suffer after you’ve taken proactive measures, inspecting the carpet should be one of your next steps.

4.    Lesser Water Damage or Damp Carpet

A carpet doesn’t have to be completely soaked to be a source of mold growth. If you detect that a carpet is moist, damp, or moderately wet it might already be growing mold. 

Remedies depend on how long it’s been wet. The longer it’s been holding water and moisture, the better the odds are that mold has begun to grow. 

If it’s caught sooner, cleaning and drying are appropriate. If damp carpet has been sitting long enough for delamination (when the glues in the carpet start  to separate) to happen, replacement is best.

7 Steps to Drying Wet Carpet 

With water events, there are several things to do for recovery. Carpet drying is one of the most important tasks. Interiors must be completely dried to avoid mold growth, carpet especially. 

When it’s time to get started on the drying process, here are seven steps on how to dry wet carpet. These ensure that the carpet is acceptable for living conditions. 

1. Remove Furniture from the Carpet

Depending on the extent of the water damage, you should remove from the room everything you want to preserve. Family photos, electronics, valuable furniture pieces, etc. are all things that could be destroyed with exposure to moisture.

Unfortunately, items with extensive and permanent water damage may have to be disposed of. Items like upholstered furniture need special cleaning care.

It’s important that you protect your furniture from further water damage. Either remove it from the wet carpet or place a barrier between (like foil around the legs).

TIP: For paper items you want to save (like books), place them in the freezer.  Freezing the water in the paper will stop the damage.  Remember--liquid water is what causes the damage, not frozen water.  To restore water-damaged paperwork and books, we need to go through a process called sublimation.  Normally, frozen water turns into liquid which then turns into steam.  Sublimation is when the frozen moisture in an item is extracted straight to steam and the liquid part of the process is skipped.  This is how what were once-wet books and papers are saved.  

SERVPRO has a sublimation machine to save your water damaged books and paperwork.  Just give us a call, and we’ll be on our way. 

2. Soak Up Water and Remove Moisture

Agenda item number one in recovery is to remove as much water and moisture as possible mechanically. This is done with towels, mops, and extraction machines.

Carpet that has been touched by sewage cannot be cleaned.  This damage will result in carpet having to be replaced. 

Depending on how much water there is to remove, a shop vac may or may not be able to suck up all the water. A heavy-duty water extractor is the best way to get water out of carpet.

Dehumidifiers help remove problem moisture, but water extractors are always the first step. 

3. Create Air Flow

Ventilation aids the drying process. Opening windows gets the air circulating, but only if the humidity outside is lower than it is indoors. 

4. Use a Fan and Turn Up AC

Along the lines of airflow, fans and the AC help dry the room and then help with drying the carpet. The higher the power, the better the drying effect. 

Use portable fans and ceiling fans to encourage drying. Your air conditioner isn’t as effective as fans are, but turning up the heat promotes drying because warm air captures more moisture.

5. Steam Clean the Carpet

Once the carpet is dry enough, steam cleaning goes to work to kill bacteria and mold spores.

Severely damaged carpet is likely to need professional Dallas carpet cleaning.

6. Replace Carpet Padding

Next, inspect the carpet padding. Pull up the carpet for padding removal. If it’s moderately damp and not soaked, laying out the affected sections in the sunshine dries it. 

It’s not worth salvaging carpet padding that is very wet or has been wet for a long time. Padding is inexpensive to replace.

Once the padding has been remediated or replaced, put the carpet back.

7. Drying Carpet with Baking Soda

Baking soda is a favorite household helper. If you sense an odor or you think it could just use a freshening up, baking soda is perfect for this.

Once the carpet is mostly dry, sprinkle the baking soda generously over the affected area. Let it sit up to 24 hours. This may require more than one package of baking soda.

Once it’s had enough time to work, vacuum it up. Baking soda on wet carpet soaks up moisture and takes care of odors.

Cleaning up after a water event is a big job. We hope you can recruit enough help to do a thorough job. Should you need assistance, please give our SERVPRO a call. We’re available 24/7.

How Long Does it Take for Wet Carpet to Dry?

While you complete the steps of how to dry wet carpet, you might wonder how long before it all totally dries.

This depends on the extent of water exposure and absorption. This ranges from minor situations that take about half a day to more extensive damage that takes up to three to five days.

Waiting for everything to dry is sometimes inconvenient, but the goal with wet carpets is to see to it that the carpet, the padding, and the subfloor are totally dry.

Contact Our Dallas SERVPRO Carpet Cleaning Experts Today

SERVPRO of North Irving is here for any Dallas water emergency. When water soaks your carpet, we’re here to get everything back to normal.

Our trained Dallas cleaning staff removes all water and moisture to keep mold growth and further damage from happening. Our goal is to both recover invasive water property damage and promote a healthy environment for occupants.


We’ll do a thorough Dallas water damage removal and provide advice on how to prevent and take action on future carpet soaking situations. We answer the call 24/7 at (972) 986-7677 or you can complete our convenient online contact form!

How to Fix Water Stains On the Ceiling

6/11/2020 (Permalink)

fix water stains on ceiling paint roller Water Damage Repair Services

The longer you own a home or property, the more issues are likely to arise. Repairs range from simple to major - fix it and forget about it. But water damage leaves a reminder.

As you wash your hands at the sink, you may ask yourself how a crystal clear fluid could leave such unsightly brown spots on the ceiling and walls? And does this mean another repair ordeal?

When water mixes with other materials, it leaves a stain (such as drywall particles, plumbing residue, mineral deposits, etc.). Once it dries, these other elements stay on the surface. So it’s not the water itself that stains the ceiling, it’s what emerges to the surface.

Before you call the contractor or make that trip to the hardware store, let us share some tips on how to fix a water stain on the ceiling.

Step 1: Locate the Source of the Leak

Eliminating the appearance of the problem doesn’t mean there is no longer a problem. This first step calls for an investigation of what caused the stains in the first place. Addressing the cause of the issue saves you the trouble of having to remove the stains all over again.

As professional mold remediation specialists, SERVPRO of North Irving recommends that you inspect for any mold issues. Mold is unhealthy. If you find signs of mold around the affected areas but can’t find the source of the water causing it, call SERVPRO of North Irving. We’re here to help you prevent a mold problem from getting worse.

(If you’ve already taken care of the necessary repairs and checked for mold, skip ahead to Step 3.)

A water spot signals an issue that may lead to further damage such as electrical problems. It may be necessary to cut a hole into the ceiling to inspect for leaks and check the condition of the joists.

Below are common causes of water damage.

Roof

Sometimes the water isn’t coming from the dwelling but from the sky. If the stain is on your ceiling and no plumbing is passing through this area, it’s likely there is a leaky roof issue.

Shingles may need to be replaced, and seals may need to be redone on the roof above the damaged area. A roof inspection may be needed to check for further damage beneath the shingles, such as a failing waterproofing layer.

Pipes

Of course, the other source of water in a home is the plumbing that carries running water into the house. It’s common for water to run along the rafters and drop to the ceiling.

When the roof seems to be in good shape with no leaking issues, this calls for a plumbing investigation. Check for potential plumbing issues surrounding the stain.

Step 2: Determine the Extent of the Water Damage

A multipoint inspection uncovers any additional damage or contributing factors to the leaks around the walls or ceiling. This is especially important for finding and eliminating mold or mildew from the home.

For example, if you find a leak around your shower, this may be an indication of a bigger problem. The deterioration of pipes, the radiator, caulking, or the shower pan are common issues with damage around a shower.

The older a home is, the more chances there are for things to break down. For example, caulking in the bathrooms only lasts about 10 years and should be redone as needed.

Shower pans wear out (with plastic ones having a shorter shelf life). If you suspect the shower pan is giving way, you should check the subfloor. For those in a pier and beam structure, this involves entering the crawl space beneath the house. Check the floor joists for further signs of water damage. 

An aging radiator may also cause leaks. Such leaks are caused by a breakdown of joints, valves, fittings, or vents. Rule out this potential cause with a close inspection of your radiator unit.

Any of the above tasks may involve removing wall partitions. Hopefully, you can keep these pieces intact so that they may be put back (wall sections with mold or mildew should be replaced with new materials). If you can reuse these pieces, we’ll go into how to fix a water stain on the ceiling.

Step 3: Fixing the Ceiling Water Stain

If the stain is from a water leak that was repaired a long time ago, you can cover the water stain on the ceiling with the following methods:

  • Bleach solution
  • Oxiclean solution
  • Removing with sandpaper (This may worsen the look of the ceiling. This might be acceptable for a utility space such as a garage).
  • Drywall replacement
  • Paint

Removing ceiling water stains with bleach is a more popular method.

How to Remove Water Stains From the Ceiling Without Painting

Because it can be hard to match old paint and have it blend well, we recommend trying the bleach method first for ceiling water stain repair. Bleach is a widely used stain remover for clothing and linens, so it makes sense that it would remove a water stain from the ceiling.

Steps For Removing Water Stains From The Ceiling With Bleach

  • Assemble your supplies: 
    • Ladder
    • Gloves
    • Safety glasses or goggles 
    • “Paint clothes” (that you wouldn’t mind getting damaged)
    • 2 containers
    • Sponges (at least 2)
    • Bleach (or Oxiclean as an alternative)
    • Water
    • Tea towel
    • Drop cloth (to protect carpeting)
  • Clear the area below the ceiling. Remove anything that would become damaged and discolored by the bleach. Bleach stains are permanent. Put down your drop cloth (if needed).
  • Put on your work clothes, goggles, and gloves.
  • Ensure the room is well ventilated with either an open window or fans.
  • Mix 1 part bleach with 3 parts warm water into one container and have a second container with water. (For Oxiclean, mix 1 scoop or 2 tablespoons with 1 pint of warm to hot water.)
  • Dip one sponge in the bleach solution and wipe the stain.
  • Rinse with a second sponge soaked with plain water.
  • Dry with a tea towel.
  • Repeat as necessary.

Hopefully, this method will save you a trip to the home improvement store. If not, you can try painting it.

How to Fix Water Stains on the Ceiling with Paint

When bleaching doesn’t work, the damaged wall can be replaced or the stains can be painted over. Cutting out the stains and replacing the drywall is an option, but it’s extra work.

Steps to Paint Over a Stain

  • Gather supplies:
    • Ladder
    • Safety goggles
    • Paint clothes
    • Drop cloth
    • Paintbrushes or paint rollers (if not using spray paint)
    • Oil-based undercoat
    • Stain-blocking or stain-sealant primer and paint. (For best results, select products intended for water stains.)
    • Clear the area of any items that may be damaged by substances and spread out your drop cloth.
    • Prep the affected area by cleaning it (see bleach cleaning directions above) and let it dry. Sanding off some of the stains may also prep the area.
    • Remove any loose paint flakes.
    • Apply the oil-based undercoat and let it dry overnight.
    • Carefully apply the stain-blocking primer. Kilz is a popular brand for this. (Upshot makes a spray-on product intended to match with aged white ceilings.) Let the primer dry.
    • If the stain still shows, apply another coat. (Two coats is usually enough.)
    • Assess the appearance of the primer. If the stain no longer shows and it looks acceptable, adding coats of paint isn’t necessary.
    • For a finishing touch or to make the repaired area blend in with the rest of the ceiling, apply the best match shade over the primed area.
    • Apply one coat of paint at a time until you achieve the desired look. (Retexturing the ceiling may be required.)

Before long, you’ll have a ceiling that looks normal again and blends in with the room as it should.

Contact SERVPRO North Irving if You Need Any Help

At SERVPRO of North Irving, we are all too familiar with the damage water causes to a structure. We hope these tips on how to fix a water stain on the ceiling help you remove those blemishes that distract from the beauty of your interiors. 

We must remind property owners to be mindful of the potential for mold growth around water damaged areas. Mold and mildew must be managed to maintain a healthy living environment.

SERVPRO of North Irving has decades of experience in mold remediation, water damage restoration, and ceiling repair. We’re here to help you address mold issues along with water damaged ceilings and walls. Call us today at (972) 986-7677 or complete our super easy contact form anytime!

Dallas Movie Theater Cleaning Services and Sanitation Strategies

5/21/2020 (Permalink)

Dallas movie theater cleaning Dallas Movie Theater Cleaning Services

Dallas, TX Movie Theater Reopenings

As of May 1, Governor Greg Abbott gave movie theater owners the green light to reopen their doors and welcome back audiences.

However, most movie theater chains are not yet ready to start selling tickets again. One primary reason for this is that COVID-19 has halted movie production, so there aren’t many new movies coming down the pipe.

Once the studios are ready to resume operations for theatrical film releases, movie theaters may begin to plan and prepare for reopening.

Such plans should include health and safety measures that prevent the spread of the Coronavirus, including a complete movie theater cleaning.

Our goal is to help Dallas area businesses successfully prepare for reopening once they are ready. A comprehensive reopening strategy should include modifying your standard operating procedure to adopt the current official guidelines for virus spread prevention.

We’ll go over best practices to maintain a safe and healthy theater facility that provides your guests and staff with a secure environment in light of COVID-19 concerns.

Safety Precautions to Protect Your Customers

Once you reopen, the goal is to minimize communal health risks. This plan is three-pronged: increased thorough cleanings, routine sanitation throughout the operating hours, and direction on how people can help prevent the spread.

General Health Protocol

For businesses that have been closed seven days or longer, the CDC Reopening Guidance for Cleaning and Disinfecting Businesses recommends a complete and thorough cleaning. 

SERVPRO is prepared to do a comprehensive professional movie theater cleaning of your facility in preparation for welcoming patrons. Our IICRC trained technicians use CDC-recommended and EPA-registered disinfectants.

Below are the guidelines from the Texas Movie Theater Reopening Checklist.

  • “High touch” areas should be regularly and frequently disinfected. Think of door handles, counters, bathroom fixtures, etc.
  • Regularly disinfect any items or surfaces that come in contact with the public.
  • Self-serve hand sanitizer, disinfecting wipes, soap, or other similar disinfectants should be furnished throughout the facility so that they may be readily available to employees, contractors, and customers for hygiene maintenance, as needed.
  • Place signage in areas of high visibility that remind staff and customers of what role they play in virus spread prevention measures. These signs may include social distancing reminders, policies about non-admission of affected persons, reminders to cough and sneeze into the elbow, increased hand-washing, where to find hand sanitizer, etc. 
  • Clean and disinfect communal areas between uses. In the case of a movie theater, this would mainly be the individual screening theaters. Allow ample time between showings to fully disinfect the seats, armrests, etc.
  • Designate a staff member to monitor the shift to ensure that employees and customers are abiding by the protocols and that the policies are being properly implemented.

Special Considerations for Guests

If you’ve ever been to a sold-out movie, you’ll remember how close you end up sitting to complete strangers. So the concern with theaters is that cramped quarters with limited ventilation are prone to the spread of germs. For this reason, adjustments should be made to seating arrangements.

Below are more suggestions from the Texas Department of State Health Services on how to promote health and safety best practices once reopening to the public.

  • Utilize remote ticketing options to manage capacity limitations. (Current capacity is set at 25% and using an automated system prevents ticket sales from breaking the set threshold.)
  • To ensure proper spacing, keep at least two empty seats (or six feet separation) between parties in any row with the following exceptions: 
    • Two or more members of the same household may sit adjacent to one another, with two seats (or six feet separation) empty on either side.
    • Two individuals who are not members of the same household but who are attending together may sit adjacent to one another, with two seats (or six feet separation) empty on either side.
  • Alternate rows between customers (every other row is empty to create a buffer).
  • Disinfect seats and “high touch” areas between screenings.
  • For movie theaters providing food service to patrons:
    • Do not leave condiments, silverware, flatware, glassware, or other traditional tabletop items on an unoccupied table.
    • Provide condiments or flatware only in single-use, individually wrapped items, and provide condiments only upon request.
  • Clean and disinfect the area used for eating (tables, counters, etc.) between waves of guests.
  • For in-theater food service:
    • When procedures require patrons to write down their own order, provide single-use pencils and notepads. Prevent the public from sharing pencils and paper.
    • Use disposable menus (new for each patron).
  • Wait staff must sanitize and wash hands between interactions with customers.
  • Movie theaters with counter food service for patrons:
    • Have employees and contractors follow proper food-handling protocols.
    • Disinfect any items that come into contact with customers.
    • Contactless payment is encouraged. Where not available, contact should be minimized.

Dallas Health Protocols for Employee Safety

When it comes to the successful implementation of new policies, employees play a critical role in a safe and confident reopening. Expectations and procedures should be clearly communicated both in writing and in retraining.

Below are policy guidelines from the Texas Department of State Health Services on how to promote health and safety best practices when training your staff.

  • All movie theater employees and contractors should be consistently trained in best practices. This consists of appropriate cleaning/disinfection procedures, hand hygiene, and respiratory etiquette.
  • All movie theater employees or contractors should be screened for symptoms prior to or upon arrival at the facility.
  • Any movie theater employee or contractor who presents symptoms of COVID-19 should be sent home. These symptoms are:
    • Cough.
    • Sore throat.
    • Difficulty breathing.
    • Feeling feverish or a measured temperature greater than or equal to 100F.
    • Chills/shaking with chills.
    • Muscle aches.
    • Headache.
    • Losing the ability to taste or smell.
    • Diarrhea.
    • Close contact with a person confirmed to have COVID-19.
  • Affected employees or contractors may return to work once 72 hours have passed since recovery.
  • Criteria for employees or contractors to return post-COVID diagnosis are as follows:
    • 10 days passed since the symptoms were first presented.
    • The disappearance of symptoms (cough, shortness of breath).
    • Symptoms absent without the aid of fever-reducing medication.
  • Employees or contractors who seem likely to have COVID-19 and do not get a medical evaluation or COVID-19 testing should be considered as a positive case of COVID-19. Thus, they cannot return to work until they meet the three-step criteria listed above or receive clearance from a medical professional before the 10-day window closes.
  • Employees and contractors should notify the business of close contact with someone who has been diagnosed with COVID-19. Before returning to work, such individuals must self-quarantine and remain symptom-free until 14 days have passed since the date of the most recent contact.
  • Employees and contractors must wash or sanitize their hands immediately upon entry to the theater.
  • Employees and contractors should remain at least 6 feet from one another. 
  • If social distancing is not feasible among staff, face-covering, hand hygiene, cough etiquette, cleanliness, and sanitation should be stringently practiced.
  • Movie theaters that provide meals for employees and/or contractors should opt for individually packaged food and utensils rather than serving meals buffet-style.
  • When feasible, employees should consider wearing non-medical grade face masks.
  • Any movie theater cleaning services should wear the appropriate PPE (masks and gloves) and follow disinfectant use with rigorous handwashing.

Consider integrating policies and practices recommendations from all regulatory agencies (governmental, industry, and corporate) when piecing together your modified standard operating procedures. 

It’s also a good idea to ask your experienced management and staff members for their input on how to best meet the health and safety needs of your particular facility.

Cleaning and Disinfecting Your Theater Facility

Various areas of the theater need special attention: 

  1. “High touch” areas: Washed and sanitized regularly.
  2. Kiosks/point of sale systems: Wiped down with an electronics-sensitive wipe.
  3. Mats/rugs: Fibrous rugs that trap germs should be replaced with washable ones.

Below are facility cleaning recommendations from the Centers for Disease Control (CDC).

Cleaning Procedures

  • Regular handwashing with soap and water for at least 20 seconds.
  • Gloves should be worn when cleaning and disinfecting.
  • First clean surfaces using soap and water, then follow up with disinfectant. Cleaning with soap and water cuts down the number of germs, dirt, and impurities. The disinfecting step kills germs that remain on surfaces.
  • “High touch” surfaces should be regularly and routinely cleaned. The more often an item or surface is used, the more frequent cleaning and disinfection should be applied.
  • “High touch” surfaces: countertops, desks, doorknobs, faucets, handles, keyboards, light switches, phones, sinks, tables, toilets, etc.
  • Public use surfaces and objects (point-of-sale keypads) should be cleaned and disinfected between uses.
  • Communal areas should be regularly cleaned and disinfected by staff.
  • Staff should be well-trained in the appropriate use of cleaning and disinfection chemicals. This includes:
    • Wear disposable gloves throughout the cleaning process (this includes handling trash).
    • Require additional personal protective equipment (PPE) when needed for certain chemicals or splash risk. 
    • Remove gloves carefully to avoid personal contamination or contamination of the surrounding area.
    • Immediately wash your hands after removing gloves or after being in contact with someone who has symptoms of illness.
  • When soap and water are not available and hands do not appear dirty, an alcohol-based hand sanitizer (at least 60% alcohol) may be used to clean hands. Soap and water is the proper way to clean hands that are visibly dirty.

Disinfecting Procedures

EPA-registered household disinfectant products are the best for sanitizing surfaces. Read instructions thoroughly before use. Some disinfectants may call for keeping surfaces wet, wearing gloves, or using ventilation.

Diluted household bleach solutions and alcohol solutions with at least 70% of alcohol may be used as a disinfectant alternative. When properly diluted, household bleach that is not expired is effective against coronaviruses.

Bleach Solution:

4 teaspoons bleach to a quart of water

OR

5 tablespoons (1/3rd cup) bleach to a gallon of water

Best Practices for Using Bleach:

  • Look for an expiration date. Bleach that is expired will not be effective.
  • Consult the label to determine if the bleach product is intended for use as a disinfectant. (Some laundry bleaches may not be suitable as a disinfectant.)
  • Thoroughly read and follow manufacturer’s instructions for use including application and proper ventilation. Do not mix household bleach with any other cleaning product.
  • Leave the bleach solution on surfaces for at least 1 minute to complete the sanitation process.
  • Bleach solutions effectively disinfect surfaces for up to 24 hours.

Soft Surfaces

(Soft surfaces are carpeted floors, rugs, and drapes.)

  • Vacuum as usual.
  • Clean all “soft surfaces” using soap and water or other appropriate cleaners.
  • Disinfect with EPA-registered household disinfectants effective against COVID-19.
  • When applicable, launder items according to manufacturer instructions at the warmest water temperature setting allowed and allow items to dry completely.

Electronics

(Electronics are ticket kiosks, tablets, touch screens, keyboards, remote controls, and ATM machines.)

  • When feasible, affix wipeable covers to electronics.
  • Consult manufacturer instructions for appropriate cleaning and disinfecting procedures.
  • If no specific guidance is provided for the device, use alcohol-based wipes or sprays that contain at least 70% alcohol.

Cleaning & Disinfecting A Dallas Building Or Facility In The Event Of An Illness

In the event of a COVID case on the premises, businesses do not necessarily need to close operations. Close off those areas affected by the sick person.

  • Increase air circulation in the area by opening doors and windows.
  • Wait before you clean and disinfect the affected areas (ideally, 24 hours).
  • If the area is normally vacuumed, use one equipped with a high-efficiency particulate air (HEPA) filter. Wait until the room or space is vacated to start vacuuming.
  • Clean and disinfect all areas and surfaces the person who is sick may have used or touched. 
  • When feasible, temporarily turn off fans and the HVAC systems that circulate the air in the affected room or space. This prevents particles from spreading throughout the facility.
  • Once the affected area has been given the appropriate waiting time and has been disinfected, it can be reopened for use.
  • Workers who have made close contact with the sick person should self-quarantine per company policies.

Again, remember to include corporate and industry guidelines when updating your policies.

Monitor the following websites for the latest advisories:

Dallas Movie Theater Cleaning and Sanitation Services

SERVPRO is here to help Dallas-area movie theaters confidently prepare for reopening. 

We offer a thorough and professional movie theater cleaning service which may include Dallas biohazard cleanup or Dallas commercial carpet cleaning

Knowing that the facility has been thoroughly cleaned by trained professionals enables your staff to work with confidence and reassures your customers that your theater is safe and clean.

What We Offer:

  • We are a trusted name in commercial cleaning for the Dallas area with 34 years of superior cleaning and sanitation services in Dallas, TX
  • Round-the-clock 24/7 services for emergencies (such as an on-site confirmed case of Coronavirus) or overnight scheduling to work around lengthy theater hours.
  • SERVPRO is the most recognized biohazard cleanup and restoration brand in the nation. Our IICRC trained technicians and industrial disinfectants have been trusted by international airports and federal agencies to prepare spaces for safe and sound use. Our effective disinfecting services meet the needs of any sized facility in any kind of situation. (Including expertise with Dallas restaurant coronavirus cleaning and Dallas retail store coronavirus cleaning.)
  • Our uncompromising safety and hygiene standards mean we protect our MVPs: our staff. We insist that our technicians have the proper PPE while on site. Other cleaning companies are cheaper, but they are likely cutting back on PPE to be able to quote lower prices. 

With SERVPRO of North Irving, it’s always safety first!

  • Professional bioremediation and commercial cleaning services to thoroughly clean, disinfect, and sanitize all areas with CDC-recommended & EPA-registered disinfectants for porous and non-porous surfaces, and walls up to 8 feet. 
  • Moisture-sensitive surfaces will be hand-wiped with a disinfectant-wet towelette. 
  • Present to your patrons a certificate that your property was completely cleaned by SERVPRO. 
  • Social media announcement from us announcing your cinema cleaning has been completed and your theater is ready to safely and securely re-open.
  • Facility refresh services include:
    • Air duct cleaning with new A/C filters
    • HEPA air scrubbing
    • Upholstery cleaning (such as cinema seat cleaning)
    • Carpet cleaning

We’re here to help movie theaters have a confident and successful reopening. Please reach out to us with any questions you may have about facility sanitation, cleaning products, or to get started with our complimentary cleaning estimate.


Call us at (972) 986-7677 or fill out our quick and easy contact form anytime!

Certified: SERVPRO Cleaned for Dallas

5/18/2020 (Permalink)

Certified: SERVPRO Cleaned window cling in Dallas Certified: SERVPRO Cleaned services are available in Dallas. Call SERVPRO today for a free cleaning consultation.

The Standard for “Clean” Has Been Raised

COVID-19 has changed what clean means.  

Today, customers and employees are looking for a higher standard of clean that goes beyond traditional janitorial services.  We all want to make sure that the places we go into aren’t just clean--we want to know they are safe. 

Certified: SERVPRO Cleaned is a proactive viral pathogen cleaning service designed for a higher standard of clean. 

Before COVID-19, our franchise was routinely cleaning biohazard decontamination.  Now, we are building on our decades of experience and expertise to elevate the standard of cleanliness for Dallas's commercial properties.  

Contact us for a Custom Cleaning Plan 

Every property has different cleaning needs, so each of our cleaning plans is tailor-made for each of our clients.  

Contact us online or call us today to schedule a meeting with your Cleaning Protocol Consultant. 

Step 1: Consult

A variety of factors need to be considered to create a cleaning program that meets the unique needs of your property, and that’s why our program starts with a complimentary consultation. 

A Cleaning Protocol Specialist will be assigned to take care of you.  They will visit your property to understand exactly what you need and create a custom cleaning program designed to suit your needs perfectly.  They will consider factors such as:

  • Type of cleaning detergents and disinfectant best suited for your environment
  • High-frequency touchpoints
  • Square footage
  • Cleaning frequency: one-time, daily, weekly, monthly, etcetera 
  • Time of day cleaning needs to take place to eliminate business interruption

Your Specialist will be your one-point contact and available to you whenever you need them. 

Step 2: Clean

We will use your finalized cleaning plan to visit your property and provide our expert deep cleaning services.  

While every cleaning plan is bespoke to each of our clients, they will all:

  • Adhere to protocols set by the Centers for Disease Control and Prevention. 
  • Utilize best-in-class SERVPRO proprietary detergents and disinfectants.

Deep cleaning services will involve any of the following as needed:

  • Cleaning of porous surfaces.  This may involve vacuuming, deep wash carpet cleaning, and upholstery cleaning. 
  • Cleaning of non-porous surfaces with appropriate SERVPRO detergents.  This will rid the surface of dust and grime. 
  • Disinfecting of non-porous surfaces with a disinfectant. 

Technicians will use professional cleaning equipment crafted for sanitization, like Ultra Low Volume foggers and Electrostatic Sprayers. 

The disinfectant of our choice is SERVPROXIDE, an EPA-registered, hospital-grade disinfectant that meets both the lowest toxicity category and is certified for direct food and contact use by the National Sanitation Foundation.  Read more about our franchise’s uses for SERVPROXIDE here

Cleaning schedules will be made to fit your needs, with the goal to visit your property at a time to eliminate business interruption.  

  • Daytime
  • After-hours
  • Overnight
  • Weekend
  • Holidays

Step 3: Certify

After cleaning is complete, it’s time to let everyone know.

At this stage, you will:

  • Be given a Certified: SERVPRO Cleaned badge.  It will be installed at your window with a cleaning date to reassure everyone who enters your property. 
  • Be given access to digital collateral to market your property’s level of clean. 

Are you re-opening?  If your cleaning coincides with your business’s reopening, our franchise will share your business’s name, reopening date, and location with an image of your businesson our social media pages--all complimentary as congratulations to a fellow North Texan business continuing its services. 

Preparing Your Commercial Property for Certified: SERVPRO Cleaned

Our processes are designed to be simple.  Once your custom cleaning plan has been created and finalized, we’re ready to get started.  Leave everything to us. 

  • We will keep track of your cleaning dates and remind you of your upcoming cleaning days in advance.  
  • When your cleaning is scheduled, our technicians will arrive and clean your property according to your plan.  
  • If your schedule or cleaning needs need to change, your Cleaning Protocol Specialist will always be available to readjust your service. 
  • Should your property ever have a fire or water damage emergency, you will be on our priority list for emergency restoration services.  We will already be familiar with your property and will respond immediately. 

Over 1 Million Square Feet in Professional Dallas COVID-19 Cleaning

Our family of SERVPRO franchises have among the most experienced COVID-19 cleaning technicians and staff in North Texas. 

Should your property ever need COVID-19 cleaning for either a suspected or confirmed case, we will be on the way to clean and sanitize your property--24 hours a day, every day of the year. 

When our hometown of Dallas was just beginning its quarantine months ago, we understood that our franchise would be called to help clean our city’s properties.  It became our mission to help first responders and essential businesses have clean and safe vehicles and properties to continue their daily operations.  We have made a commitment to continue providing COVID-19 cleaning services to North Texas for as long as needed.  

Since COVID-19 started, we have sanitized:

  • Over 1 million square feet of property space after positive COVID-19 diagnosis for the following types of companies and industries:
    • Airports
    • First Responder Offices
    • Restaurants
    • Healthcare
    • Industrial 
    • Shipping 
    • Retail
    • Office Space 
  • Thousands of pounds of textiles using our Esporta Wash System. 
  • Hundreds of vehicles, including:
    • Police Vehicles and Motorcycles
    • Ambulances
    • Civilian 
    • Industrial Machinery

Schedule a Free Cleaning Consultation Today

Consultations and estimates are complimentary.  Contact us online or call us today to schedule a time to meet your Cleaning Protocol Specialist. 

Certified: SERVPRO Cleaned is the New Standard of Clean in Dallas

The need for professional cleaning and sanitation services is necessary. SERVPRO is the #1 choice in cleanup and restoration, and partnering with a full-service cleaning and restoration company provides the benefit of decades of experience and expertise from a trusted brand.  

SERVPRO of North Irving has been serving our hometown of Dallas for over 30 years. We have cleaned and restored thousands of properties, and today we are answering the call for COVID-19 and higher standard sanitization cleaning to keep our fellow North Texans safe. 

Call us today. 

We are Here to Help. 

Click here for more about Dallas.

Decontamination and Cleaning Guidelines for Reopening Restaurants After Lockdown

4/29/2020 (Permalink)

Restaurant COVID-19 Decontamination Restaurant COVID-19 Decontamination and Cleaning Services

Americans sorely miss eating at their favorite local restaurants, and the Dallas area is no exception. Restaurant workers are likely looking forward to going back to what they do best - serving delicious meals in the comfort of a welcoming dining area.

As of now, Governor Abbott has declared that many businesses (restaurants included) are allowed to reopen May 1st at 25% of its established capacity. Texas counties with five or fewer COVID cases can fill up to 50% of their capacity.

Abbott said that businesses are to open at their own discretion. Those restaurants that are ready to open must do so with care and caution to ensure the health and safety of both guests and staff. 

Restaurant runners are already bacteria mitigation experts, but it’s wise to put together a best practices strategy including updated cleaning guidelines for virus spread prevention efforts.

Priority #1: What Every Owner and Employer Needs to Know

Right on time the National Restaurant Association recently released a publication on COVID-19 reopening guidance.

Restaurants need not navigate this process on their own. Comparing notes with others in the industry helps ensure that all your bases are covered. 

Below are some tips for cleaning and sanitizing as restaurants reopen from the National Restaurant Association:

  • The entire restaurant facility should be thoroughly cleaned and sanitized (especially if it has been shut down for a while). Special attention should be given to decontamination of “high touch” areas. However, complete cleaning guidelines should also include sanitizing areas that are rarely touched. Ensure that disinfectant products are the appropriate strength and that they are used properly for best effectiveness.
  • Ensure that disinfectants are not coming into contact with food.
  • Disinfect everything at dining tables between patron uses, especially high touch areas. Discard any single-use items. Consider wrapping utensils and doing away with presets at tables.
  • Remove citrus wedge bins and unwrapped straws from self-serve drink stations. Give lemons and limes to customers upon request in containers with lids. Provide wrapped straws only. Think of other germ-catching items around self-serve stations and make the necessary modifications.
  • Sanitize reusable menus before each use and dispose of used paper menus.
  • Establish a schedule that includes more frequent cleanings on the back end as well as the front end. 
  • Check restrooms regularly. Clean and sanitize more often in relation to how frequently each is used.
  • Make hand sanitizer readily available to guests. Consider installing touchless hand sanitizing dispensers.

This is only a preliminary list. Communicate with your staff to explore anything relevant that addresses the special hygiene needs of your restaurant.

Priority #2: Update Existing Policies and Procedures

Our way of life has completely changed this year and so must our practices. It’s more important than ever for management to do their part to prevent virus spread in public use areas.

To properly adjust to a new normal, make sure your updated protocol includes the following:

  • Social distancing promotion with posted reminders and floor markers. Reduce the number of people standing around in waiting areas by offering wait alternatives (like texting them when it’s their turn).
  • Clearly outline expectations for use of staff PPE (personal protective equipment like masks and gloves).
  • Set clear guidelines regarding employee health practices including comprehensive sanitizing and disinfecting schedule/instructions.
  • Promptly discard all expired food items.
  • See to it that there are a sufficient number of sneeze guards at self-serve stations such as salad bars & buffets.
  • Frequently change, wash, and sanitize eating utensils. Consider eliminating self-service silverware.
  • Minimize the inventory “grab and go” food coolers.
  • Make sure food handling certifications (including ServSafe) are current. Offer food handler refresher training.

Come together as a team to put together a comprehensive and updated safety protocol. Listen to feedback and concerns from your staff to account for the needs of your particular operations. Use clear and consistent communication to ensure everyone is on board with the updated practices.

Priority #3: Monitor Employee Health and Provide Proper Safety Equipment

Restaurants aren’t always able to control what customers do, but they do have a say in how their staff functions during shifts. 

Below are some recommendations on how to direct your staff to ensure they are in the best condition to serve customers.

  • Make it clear that sick employees should not come to work. This is an FDA Food Code guideline.
  • Monitor staff for signs and symptoms of illness. Pre-work screenings may be necessary such as taking temperature to make sure the employee doesn’t have a fever.
  • Establish rules for staff who become ill. Per CDC guidelines, a worker with symptoms of COVID should self-isolate for 7 days, and is not ready to return to work unless symptom-free for at least 3 days (without the use of medications like fever reducers).
  • Establish hand hygiene protocol including:
    • How often they are expected to wash their hands, 
    • Appropriate use of hand sanitizer. 
    • Don’t touch the face with your hands.
  • Update glove usage procedures:
    • Refresh employees on the already established glove usage rules.
    • Increase glove usage for food and money handling wherever appropriate.
    • Place glove dispensers near sinks to remind employees to wash their hands before and after donning gloves.
    • Use color-coded gloves to avoid cross-contamination - one color for food handling and one color for other purposes (such as cashiers who handle money).

Employees play the most important role in the hygienic maintenance of your restaurant. Take special care of them so that they can take care of your facility and your customers.

Priority #4: Implement Social Distancing

While government officials like Governor Abbott are starting to roll back some of the lockdown rules to allow restaurants to gradually open, they continue to be adamant about social distancing and protecting senior citizens. 

Phase 1 of reopening in Texas outlines that restaurants are to reopen with only 25%-50% capacity (depending on the number of COVID-19 cases in the county). This guideline supports our community efforts for social distancing.

Below are some suggestions for social distancing success!

  • Post friendly reminders about social distancing best practices.
  • Adjust your floorplan to reinforce the current state rules for restaurant capacity (such as a temporary removal of some tables and seating).
  • Limit party size.
  • Make sure tables are at least six feet apart.
  • Rope off or install barriers between tables that can’t be moved (like booths).
  • Encourage cooperation from your guests and have a trained employee monitor the capacity in the reception and dining areas. It helps to have a monitor who has excellent customer service and communication skills. Some customers may not respond well to restrictions.
  • Reserve space for delivery personnel so that they can maintain space and expediently serve those who need to stay home (like our senior citizens).
  • Post advisories that people who are sick or symptomatic are not allowed to enter your restaurant. Encourage those who are sick to order take out instead.
  • Provide and instruct public-facing staff to wear face protection.
  • If possible, install transparent barriers at counters for public-facing staff.
  • Reduce physical contact by encouraging/incentivizing mobile ordering, use of POS tablets, and contactless payment. Ideally, the cashier should be minimally handling credit cards, currency, and machines.
  • Furnish hand sanitizer dispensers for guests (contactless if possible).
  • Design a strategy that prevents guests from congregating. This includes floor markings, encouraging people to wait elsewhere (in cars), opening additional entrances/exits, adjusting traffic flow from bathrooms. The goal is to keep people apart as much as possible.
  • See to it that the staff aren’t working too closely together. Space them six feet apart whenever possible. This means staggered registers and making space between workstations.
  • Limit how many employees occupy the break room at a time.
  • See to it that the staff is aware of important social distancing policies with training and prominent notices.

Preventing the spread now means preventing future lockdowns. When everyone does their part, we can avoid more closures.

How Restaurant Operators Can Instill Customer Confidence

Stepping into a restaurant for the first time in months may feel a bit surreal. The first step of helping the public ease back into a favorite American pastime is to reassure patrons that the establishment is safe. 

Here’s how to do that.

  • Conduct a complete and thorough cleaning (such as SERVPRO of North Irving commercial cleaning services). The confidence a sparkling clean restaurant brings will shine through from the management to the staff and finally to the customers.
  • Be transparent about your cleaning practices. When customers see staff diligently following conscientious cleaning guidelines, they will see first-hand evidence of your attention to cleanliness.
  • Communicate your updated health, safety, and cleaning policies around your establishment and on social media. This lets people know exactly what measures are being taken to prevent the spread of illness.

Easing into this new normal is an adjustment for all involved. With a little empathy and thoughtful communication, you put your customers at ease through the reopening process.

Follow Your State or City’s Guidelines on How to Reopen

Governor Abbott announced that restaurants will be allowed to open at limited capacity starting May 1st. While this is expected to override any local government orders, it may be wise to adhere to what local officials advise. 

Each state (and cities within each state) has a different timeline for when they plan to reopen businesses (such as restaurants). 

Local advisories may not be enforceable per state override, but it still serves as cautionary guidance based on the data specific to your city. Check in regularly with updates from the City of Irving and Dallas County

The National Restaurant Association is also keeping the industry updated with reopening information.

SERVPRO of North Irving Coronavirus Cleaning and Decontamination Services for Restaurants

We have no doubt that you put full trust in your staff to do quality cleaning. However, your staff may not have the use of the best disinfectants in the industry (like our SERVPROXIDE) or have enough PPE to go around.

SERVPRO of North Irving has the professional deep cleaning experience and all the equipment needed (PPE included) for our IICRC trained technicians to comprehensively sanitize your restaurant for reopening.

What we have to offer:

  • 24/7 service for biohazard cleanup emergencies or overnight scheduling that works around your operating hours.
  • SERVPRO is the most recognized cleaning, decontamination, and restoration company in the country. Our disinfectants are trusted by international airports and federal agencies to clean their properties. We have effective disinfecting services for any sized facility and for any kind of situation (such as grocery store cleaning).
  • Professional bioremediation services to clean, disinfect, and sanitize the property while also protecting our MVPs - our technicians. Other cleaning companies may offer lower prices, but they may do this by reducing PPE supplies to their staff.  We practice uncompromising safety and hygiene standards.
  • We apply CDC-recommended & EPA-registered disinfectants on all porous and non-porous surfaces, including walls up to 8 feet. 
  • We hand-wipe all moisture-sensitive surfaces with a disinfectant-wet towelette. 
  • We hand-wipe all high-touch surfaces. 
  • Receive a certification of your property’s cleanup as completed by SERVPRO. 
  • Social media announcement from us announcing your restaurant has been cleaned and is ready to re-open.
  • Refresh services include:
    • Carpet cleaning
    • Upholstery cleaning
    • Air duct cleaning with new a/c filters
    • HEPA air scrubbing

SERVPRO of North Irving is honored to serve the community alongside our revered restaurateurs. We’re here to support the safe and efficient reopen of our cherished eateries. (Learn more about our biohazard cleaning prices!)

Call us today at (972) 986-7677 or complete our super easy contact form anytime!

What To Do If Your Sink Overflows in Dallas

4/10/2020 (Permalink)

dripping sink in Dallas What to Do if Your Sink Overflows in Dallas, Texas

There’s no arguing that bathroom overflows are an unwelcome interruption in your day to day life. When a toilet or a sink overflows, it can make a big, wet mess.

Sometimes kids wash their hands or brush their teeth at a sink and forget to turn the water off. When a sink is properly draining, the basin won’t fill up while the faucet runs. But when running water fails to drain, whether it’s due to hair stuck in the drain, or something else blocking the pipes, you may walk in on an unpleasant surprise - water spilling over the sides of your sink. 

Often, you’ll find a sink that shares plumbing with a dishwasher or a washing machine. A gurgle is heard through the sink as the machine drains, but if the pipes are blocked, the wastewater will make its way up through the sink.

Aside from being a rude interruption to any otherwise normal day, sink overflows may cause damage to the subfloor or growth of bacteria and mold. Delayed action could require Dallas mold removal and could also mean further damage that leads to costly repairs. Luckily, there are simple steps you can take now to tackle overflow issues. 

My Sink is Overflowing! What Should I Do?

Once you’ve turned the faucet off, investigation of the blockage begins. A kitchen sink filling up with water is due to the drain overflowing, so we’ll zero in on troubleshooting the drainage set up. Below are some things you can try before you call the plumber.

1. Check the Garbage Disposal

With enough water in the drain, run the garbage disposal. If the water starts to empty out properly again, then the disposal line is now clear and the problem is solved. Issues with the garbage disposal can cause drainage problems for dishwashers, so make sure the garbage disposal is run regularly and stays clear of obstruction.

2. Try Boiling Water and Salt

(Please use caution when handling boiling hot water)

Sometimes stubborn clogs need a little push out of the way. Boiling water works well for this. Start off by pouring half a cup of table salt down the drain. 

 Fill a pot with water and bring to a boil. Pour all of the hot water into the sink. If the clog does not clear out the first time, you may repeat this step once more.

3. Baking Soda and Vinegar

If you’ve done school science experiments, you’ve probably witnessed what happens when baking soda and vinegar interact. It bursts with bubbles and foam. Imagine this expansive reaction in a confined space like a drain and how it would move clogs along and out of the way.

Start off by putting a cup of baking soda into the drain. Then pour a cup of white vinegar down the drain. As you would with the salt treatment, follow up with pouring a pot of hot water down the drain.

Some advise against using chemical drain cleaners because it can cause cumulative damage to the plumbing and it’s not environmentally safe. 

4. Use a Plunger

If the above suggestions were unsuccessful, it’s time to get out the tools. Sometimes a double sink has only one drain that is blocked. In this case, you’d seal the clear drain with a stopper. Next, position the plunger to cover the drain hole. Add enough water to cover the plunger’s bell so it seals well with the drain. Use the plunger with the same repetitive motions you would use with a toilet.

5. Clean the P-trap

The p-trap is a u-shaped point near the drain used to help keep odors out of the room. It is usually u-shaped and can be found near the opening of the drain, directly under the sink.

Hopefully, it won’t come to this, but a blockage in the p-trap may need to be cleared. 

For this fix, you will need a bucket, a wrench to remove the lock joint nuts, and something bendy to send through the curved pipe (like a coat hanger). 

Find the p-trap under the sink. It will be U-shaped like the curve in the letter P. Place a bucket underneath the p-trap. While holding the p-trap pipe, loosen each nut with the wrench. 

Carefully remove the p-trap pipe. Some water may spill out and that is what the bucket is for. 

Use your flexible tool to push out any blockages. If you feel the coathanger pushing against something, but it won’t clear, you can try a plumbing snake. Move the instrument around inside the pipe thoroughly to clear out any remaining debris.

If another faucet is available, try running water through the trap to see if water passes through easily. Once you’ve cleared the piping, put the p-trap back on and tighten the joint nuts securely.

Sometimes vent blockages for the washing machine can get clogged and cause draining issues. Locate the vents for your washing machine or kitchen sink and check the vents for blockage.

If you’ve tried every practical measure and the problem persists, contact a trusted plumber.

Dallas Clean Up After a Sink Overflow Disaster

The next task is to clean up the areas affected by the overflowing sink.

A thorough response now saves you from other problems like damage to nearby materials and structure or contamination. The key is to remove as much water and moisture as possible.

Overflow Cleaning Procedure:

  1. Mop up as much water as possible from floors, pantries, and cabinets.
  2. Leave cabinets and doors open so that all dampened areas have a chance to dry out. 
  3. To more thoroughly dry out the area, use cross-ventilating electric fans. 
  4. Thoroughly clean all surfaces with antibacterial cleaner.

If after some time construction materials like wood are still damp or there are signs of mold/mildew growth, remove and replace the affected items.

If the water mixes with sewage, contact our team at SERVPRO for Dallas sewage cleanup.

Sink Overflow Prevention Tips

We can avoid the hassle of a sink overflow by being proactive to keep drain clogs from happening in the first place. Drains are not built to handle everything winds up in the sink, so gating the drain is the best way to avoid these issues

  • Food - Minimal food should end up in the sink. Throw food scraps into the trash and use a sink strainer to catch food particles that end up in the sink. Coffee grounds, pasta, rice, and fibrous foods are common culprits for clogging drains, so keep them out of the sink as best you can. Use a strainer and empty it regularly to keep the sink clean and clear.  
  • Grease - Hot grease looks clear and fluid like water, but when it cools it becomes gummy. Fatty grease and oil will build up along the sides of plumbing and create stubborn clogs.
  • Hair - Loose hair clogs up a vacuum cleaner hose and it will do the same to your drain. Bathroom sinks are especially susceptible to hair clogs because it’s a place for personal grooming. Use a cover that collects the hair but still lets the water through the drain. This way you can swiftly toss the hair collection into the trash instead of having to fish it out of the drain.

Sink strainers can also catch things you don’t want to get into the drain like expensive rings, fallen eye contacts, and small toys. These sink accessories are typically inexpensive and are found in stores everywhere.

Call Our SERVPRO Today for Dallas Water Damage Restoration

SERVPRO of North Irving is located in Dallas and is here for life’s emergencies. If a sink overflow gets out of hand, we’re here to perform a complete Dallas water repair

We’ll remove all water and moisture to prevent mold and damage from happening. Our goal is to keep a watery mess from ruining your home while promoting a healthy home environment for your family with bacteria and mold prevention.


We’ll thoroughly clean up the mess and advise you on how to prevent future overflows. We’ll answer the call 24/7 at (972) 986-7677 or you can complete our convenient form!

Dallas Grocery Store Cleaning Guidelines for Coronavirus

4/1/2020 (Permalink)

Dallas Grocery Store Cleaning During COVID-19 Grocery Store Cleaning During Coronavirus

Problem germs come in many forms, but viruses are particularly pesky. Viruses are persistent because they rely on other living beings to survive. 

According to the Center for Disease Control, the influenza (a.k.a. the flu) virus makes the rounds all year, but is most likely to spread during fall and winter. The flu survives through person-to-person contact as its lifespan shortens outside of a host’s body. 

Public places full of people (like a Dallas grocery store) present plenty of new host opportunities for viruses. More bodies in a high-use space means more chances for contagions to spread. With diligence in consistent cleanings, we can mitigate the spread of viruses in retail spaces.

Importance of Preventing Pathogen Spread in Grocery and Retail Stores

How do viruses spread? According to the CDC, droplets are released into the air when infected people sneeze, cough, or talk. Most often, the virus travels through the air and lands in the mouth and nose of the new host. 

It’s also possible that the viral microbes will land on surfaces to be picked up by the skin. When it’s picked up by the fingers, a person could unwittingly allow the virus inside by touching vulnerable entry points like the nose and mouth.  

The strain of Coronavirus that is responsible for the COVID-19 pandemic advances the same way. The Coronavirus is more contagious than the flu because it can live on surfaces for several days, and we’ve not yet built up an immunity to it.

Due to public health measures like “shelter in place” directives, we’ve seen a growing demand placed on grocery stores facing increased shopping traffic. Under current circumstances in cities across the country, grocery stores remain open as an “essential service,” to serve those who need to stock up on supplies for remaining at home.

More traffic means that high touch areas (surfaces humans frequently touch like bathroom door handles and shopping carts) will accumulate germs and must be kept clean to prevent the spread of contagious viruses.

Because the coronavirus is believed to be more contagious and can live on surfaces for days, it’s important that we keep busy public places (like grocery stores) disinfected. 

Essential Areas to Clean in a Retail or Grocery Store

More shoppers visiting the grocery store means more hands touching things. As mentioned before, areas that are handled most frequently are called “touch areas.” By giving more attention to germ-prone areas, store workers play a significant role in preventing the spread of viruses. 

How do you properly clean sections of a grocery store?

Grocery Store Cleaning Checklist

  • Shopping carts: As carts are used throughout the day, constantly wipe down the touch areas of the cart (especially the handles) with disinfectant cleaner. Treat hand baskets the same way. Nightly power washing serves as a proactive measure to sanitize and prepare the carts for use the next day.
  • Checkout aisles: Cashiers (and with the assistance of baggers) should frequently clean the checkout area. The conveyor belt, rails on each side of the belt, customer counter, and the bagging area should be wiped down at pace with the number of customers passing through. 
  • Important: Keep credit card reading machines clean. Cash and plastic cards are known for harboring germs.
  • Restrooms: Public restrooms in a store probably already receive several cleanings per day, but with a recent emphasis on public health, it’s wise to increase the frequency of cleaning. Customer and employee restrooms should be sanitized throughout the day: floors, doors, stall walls/doors, all handles (including paper towel and soap dispensers), sinks, counters, baby changing sections, etc. Once the store is empty for the day, a more comprehensive cleaning should be done from top to bottom. Sanitize everything.
  • Floors: Floors are high-traffic areas, and grocery store floors get even more foot traffic now that restaurant traffic is prohibited beyond carry-out. For more efficient and thorough floor sanitization, consider using an industrial auto-scrubber.
  • Walk-in freezers and refrigerators: Because freezers and refrigeration units house more prepared food these days, it’s a best practice to keep them clean for food safety. Give extra attention to these areas where products are handled by customers. These areas should be routinely cleaned. At the time that works best for your store schedule, remove the items from the refrigerator or freezer and clean the surfaces with no-touch products. This mitigates contamination.

The above is not a comprehensive list, but it does cover some of the main trouble spots. Be aware of places where hands leave behind germs and coughs/sneezes may leave behind pathogens.

SERVPRO Cleanup Scope and Disinfecting Procedures for Dallas Retail Stores

In light of recent events, our SERVPRO has had a focused intent on assisting Dallas area public health efforts. We consult the CDC recommendations to keep our decontamination services and procedures aligned with official policies.

The CDC has emphasized consistent cleaning of “high touch” areas. Below is a list of examples of areas that collect germs with greater frequency.

Cleanup Scope of Work and Planning

These “high-touch” areas must be sanitized regularly:

  • Bathroom fixtures 
  • Counters 
  • Doorknobs 
  • Keyboards 
  • Light switches 
  • Phones 
  • Tabletops 
  • Tables
  • Tablets
  • Toilets 

Germ-prone heavy use areas:

  • Bathrooms
  • Carpets and rugs 
  • Elevator cars 
  • Fitness equipment
  • Kitchen/food areas 
  • Offices 
  • Playground equipment 
  • Retail spaces 
  • Sales counters 
  • Schools/classrooms 
  • Shelving and racks 
  • Stair handrails 
  • Water fountains 

Cleanup Does Not Protect Against Future Contamination

SERVPRO is prepared to do our part for public health in the Dallas area by fighting COVID-19 with complete and thorough Dallas commercial cleaning services.

Please note that the decontamination process only eliminates the microbes present at the time of the cleaning. If an area is suspected to be contaminated again, the sanitation process must be repeated.

We understand that you probably don’t want a cleanup crew in the store while customers are present. With our 24-hour operations, we work around your store’s needs.

Other Measures Grocery Stores Should Take to Protect Customers and Workers

At SERVPRO, public health is a top priority. We’re here to support our Dallas area grocery stores by promoting efficient service and sanitation best practices. 

We’ve seen swift action by retailers to adjust to the current circumstances. For your consideration, below are examples of effective measures currently in use by grocery stores. 

  • Dedicated shopping time for senior citizens: Allow the elderly exclusive access to the store the first hour of the morning when the store has not yet been touched with so many hands. This also helps curb a rush that puts our vulnerable seniors at risk with not enough social distancing.
  • Hand sanitizer dispensers and courtesy wipes: Your cashiers may get slammed with long lines. Make sure they have hand sanitizer to protect themselves and disinfecting products (like wipes) to clean high touch areas and surfaces that could be sneezed on.

Place hand wipe and alcohol rub dispensers at entrances and other key points of the store. It’s recommended to use mounted dispensers to discourage portable containers from wandering away. 

  • Hand washing breaks and cash handling protocol: If possible, rotate your cashiers out of register duty for handwashing breaks. Instruct them to sanitize their hands if they touch something a customer has handed to them like coupons and credit cards, but especially cash.
  • Transparent guards at checkout: For years, sneeze guards have been used to protect buffet food and plexiglass has been used to protect clerks from criminals. Today, we are beginning to see see-through guards installed at registers. This protects your cashiers should someone unknowingly spray pathogens onto them. Store staff are on the front lines and need all the protection they can get. It keeps them working to help the community but also keeps them from getting the virus and then passing it onto others.
  • Distancing markers: For the protection of all, 6 feet is the personal spacing guideline set by the CDC and the WHO. While it’s not practical to place floor markers in free movement areas, it makes sense to place them where people are stationary (where customers line up). These are gentle reminders to make space with others.
  • Staggering of entrance: Too many people in the store at a time makes it a challenge to promote distancing. Allowing only a set number of people at a time to enter helps control crowds.
  • Cart sanitation duty: While courtesy wipes are available, that doesn’t mean customers will use them. Dedicating some staff to wiping down carts between uses is a way to ensure one of the most touched surfaces is getting the proper attention. 

Why Hire SERVPRO Over Other Dallas Cleaning Companies?

SERVPRO of North Irving has years of experience in thoroughly decontaminating facilities with a variety of Dallas biohazard cleanup services. Past and present experiences have us well-prepared for this current public health event.

SERVPRO is here to partner with our Dallas area grocery stores to maintain a healthy shopping environment. Should you have reason to believe your store has been exposed to the Coronavirus or you just need a more thorough cleaning than the staff is equipped for, we’ve got you covered. Our team will thoroughly clean the areas and have you back up and running within a day.

We have been working one-on-one with facility owners to create tactical cleaning plans. We’re here to educate our community on what actions to take if someone infected with COVID-19 has been on the premises of a retail establishment. We’ve created in-depth protocol guides to help businesses prepare for the potential scenarios.  We’ll help businesses save time by sharing our proactive plan resources. 

To schedule a bioremediation cleaning or for assistance with planning, just call us at (972) 986-7677 or complete our convenient contact form

How to Disinfect Laundry After Dallas Coronavirus Infection

3/17/2020 (Permalink)

Disinfect laundry with the Esporta Wash System in Dallas SERVPRO uses the Esporta Wash System to disinfect laundry for those affected by COVID-19 in Dallas

Communities across the nation are taking action to prevent the spread of the contagious Coronavirus. As you may already know, this virus can progress into the COVID-19 disease that causes severe respiratory problems.

This disease is mainly spread through airborne droplets released by the sneezing and coughing of an infected person. It’s also believed to live on other surfaces for up to three days.

This means that we may catch the virus if we pick up the microbes with hand contact and then touch vulnerable body entry points such as the mouth, eyes, or the nose.

Can Clothing and Other Textiles Carry Infectious Agents?

Surfaces can harbor contagious microbes, however not much has been studied about Coronavirus living on clothing, linens, and other fabrics. However, if you are caring for someone suspected of or confirmed to have COVID-19, Harvard Medical School's Coronavirus Resource Center suggests handing clothing and linens that have blood, stool, or bodily fluids on them with gloves. Keep them away from your body, and launder them thoroughly.

For this reason, fabrics that a COVID-19 patient has come into contact with should be treated carefully and washed with care.

SERVPRO Procedures for Cleaning Soft Goods Potentially Impacted With COVID-19 Agents in Dallas

In the event of damage caused by flood or fire, soft goods need special care to be restored back to its original state. In the case of a flood or other water damage, the soft goods will become contaminated with bacteria. We use the patented Esporta System for recovery in such events for textile restoration and decontamination.

We expect the Esporta System to have the same results with pathogens from viruses as well. Cleaning all linens and clothing (especially in a care facility) can be a big job.

Concerns with patient and careworker safety is why we offer Esporta Wash System services to effectively sanitize soft goods and assist with the workload necessary to prevent the spread of viral pathogens.

Standard washing machines have limited disinfection capabilities and are prone to cross contamination. The Esporta Wash System is designed to remove up to 99% of contaminants while also avoiding cross contamination.

The Esporta Wash System:

This method has been scientifically proven to be more effective in the sterilization of soft goods. This is made possible by taking the front-load washing machine design a step further with a cage design.

It separates items into individual compartments that methodically pass through the detergent-rich water. Hydraulic pressure works with detergents to effectively flush the fibers of contaminants. The computerized process optimizes the wash cycle and facilitates quality assurance.

The Esporta Detergents:

A three stage process means a more thorough cleansing. Here’s how it works.

  • Stage 1: The emulsifying detergent disarms bacteria of its food sheath layer. This allows for deodorization and removal of harmful organic matter.
  • Stage 2: Next, the detergent breaks down inorganic material while also dissolving and removing contaminants.
  • Stage 3: The final stage is sanitization with the use of hydrogen peroxide to kill molds and bacteria.
  • (Fabric softening step optional).

Not only was this process designed to have superior cleaning power, it also uses an eco-friendly and hypoallergenic formula. This means less harm to the planet and no irritants to sensitive skin.

Esporta Wash System Tests:

Esporta technicians take quality seriously. This system has been tested for effectiveness.. A third party laboratory conducted testing on items after washing. It was found that after being processed by the Esporta Wash System, bacteria levels dropped low enough to be considered food grade safe.

ATP monitoring measures the amount of organic material (Adenosine Triphosphate) present in the contaminated object. In one case a raw sewage contaminated comforter measured 6,000 RLUs (Relative Light Units). A post-cleaning reading showed a new result of 10 RLUs (the safety standard for food preparation). A pair of moldy shoes had a reading of 621 RLU and after Esporta processing, this level dropped to an extremely sterile level of 4 RLUs. This proves the decontamination procedures to be highly effective.

Why SERVPRO Is Equipped to Handle Fabric and Textile Cleaning and Disinfection in Dallas

We caution the public to be skeptical of any claims that a product or service prevents or cures the 2019 Coronavirus. No product has been proven to cure or prevent this particular virus strain.

We also want to inform you that one Esporta cleaning will not prevent future contamination. If another contamination occurs, we would need to sanitize the soft goods over again.

While there is no guarantee that all COVID-19 pathogens can be eliminated, SERVPRO believes the Esporta Wash System to be safe and effective at ridding soft goods of infectious microbes. This textile cleaning has been completed without damage to the items.

SERVPRO North Irving is also prepared to provide disinfection and biohazard cleanup in Dallas for buildings and structures.

SERVPRO’s Commitment to Public Health:

  • SERVPRO professionals are trained in adhering to the highest cleaning and sanitation standards.
  • SERVPRO is performing all cleanup and bioremediation in accordance with the guidelines provided by the CDC and local authorities.
  • SERVPRO’s proprietary cleaning agent, SERVPROXIDE, is an EPA-certified, hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to Coronavirus (SARS-CoV-2/COVID-19) on hard, non-porous surfaces.

SERVPRO is continuously checking in for the latest updates and instructions from the Center of Disease Control. We urge our community to stay informed and comply with directives from the CDC.

SERVPRO is committed to doing our part for public health in the greater Dallas area. We’re here to help sanitize areas affected by the Coronavirus, especially in the remediation of treatment areas for COVID-19 patients.

We are prepared to conduct safe removal, secure transport and decontamination of soft goods 24/7. Please reach out to us with any sanitation concerns or questions you have about our cleaning process. Call us at (972) 986-7677 anytime.

Professional Decontamination Services for Dallas Airports

3/16/2020 (Permalink)

Airport cleaning in Dallas SERVPRO Provides Professional Decontamination Services for Dallas Airports

Coronavirus has been in the news cycle for weeks as thousands of confirmed cases have emerged in the US. This particular virus leads to the COVID-19 virus (a.k.a. Coronavirus disease 2019) that attacks the respiratory system.

Because this disease originated abroad (in China), there is concern that people traveling from outside the country will bring more of the virus to the States. When assessing someone who has fallen ill, one of the criteria for giving a coronavirus test asks if the person has recently traveled internationally.

With heightened concerns about who may be carrying the disease by plane, the public may be increasingly suspicious of airports. Decontamination of facilities may be necessary as a precaution against spread of the disease.

Passengers, staff, and TSA agents could be exposing each other to pathogens. The virus can live on surfaces for up to three days. So if an investigation ties an airline or airport to a confirmed case of the disease, decontamination will be necessary.

Thorough and professional cleaning of airport surfaces with industrial-grade products (like aircraft cabin cleaners) should be part of an action plan to prevent the spread of this disease that has traveled the world.

Terminal Disinfection Should Be Handled by Professionals

To understand how this newer strain of the virus would impact high-traffic public areas (like an airport) we consider how it is passed around.

The Coronavirus is mainly spread when an affected person coughs or sneezes viral droplets into the air. It’s also presumed that if the microorganisms attach to the hands, the virus can enter the body by a person touching vulnerable points (mouth, nose or eyes). Since we believe the microorganisms are able to survive for up to three days on surfaces, it’s important to take additional sanitation measures.

SERVPRO is here for the "what-ifs." What if you receive a report of a symptomatic passenger or staff member? What if you review your janitorial operations and you’re not sure if it’s enough to eliminate pathogens?

We’re prepared to assist airports in the greater Dallas area in limiting the spread of disease. Our Dallas biohazard cleanup service decontaminates the affected areas and surfaces. If needed, we carry out the safe disposal and carry of infected materials.

Keeping things clean is how airport staff can best be proactive for public health. Be skeptical of any claims that a product or service will prevent or even cure this virus. Such claims are unsubstantiated. No product has been tested and proven to cure nor prevent this strain of the Coronavirus.

Maintaining Your Dallas Airport During the Coronavirus Outbreak

SERVPRO is meticulous and thorough with our cleaning procedures and aims to promote awareness of trouble areas.

The CDC highly recommends consistent cleaning of "high touch" areas. Below is a list of areas that are more likely to collect germs.

Cleanup Scope of Work and Planning

Keep these "high-touch" areas clean:

  • Counters
  • Tabletops
  • Doorknobs
  • Light switches
  • Bathroom fixtures
  • Toilets
  • Phones
  • Keyboards
  • Tablets
  • Tables

Be mindful of heavy use areas:

  • Kitchen/food areas
  • Bathrooms
  • Schools/classrooms
  • Offices
  • Retail spaces
  • Water fountains
  • Shelving and racks
  • Sales counters
  • Carpets and rugs
  • Stair handrails
  • Elevator cars
  • Playground equipment
  • Fitness equipment

Precautionary Measures for Airports and Airlines

Below is a list of recommendations specific to the airline industry.

  • Monitor staff and passengers for symptoms (take the temperature if possible). Look out for those who are coughing, have difficulty breathing or present flu-like symptoms. Keep sick people away from others and follow sickness reporting protocol.
  • A staff member experiencing symptoms should get clearance before continuing or returning to work.
  • Wear personal protective equipment when necessary.
  • Use additional ventilation wherever possible.
  • Reduce contact through social distancing (and minimize public outings during layovers).
  • Wash hands with soap frequently and thoroughly.
  • When hand-washing is unavailable, use hand sanitizing products.
  • Avoid touching faces.

It should be emphasized that airport staff who are in constant contact with people and objects (e.g. TSA agents who process a continuous queue) are more at risk for exposure to pathogens. They should be trained on how to protect themselves and prevent the spread of germs.

Why Choose SERVPRO as Your Dallas Airport Cleaning Service

SERVPRO takes public health seriously. Our professional cleaning services give peace of mind to everyone involved in your airline operations.

If you find out someone has been on a plane or in the airport has come down with the virus, we’re prepared to do the necessary bioremediation and decontamination of all affected areas.

A professional cleaning also reassures the public that you’ve taken proactive steps to ensure that your facilities are safe.

Our Commitment to the Community:

  • SERVPRO professionals are trained in adhering to the highest cleaning and sanitation standards.
  • SERVPRO is performing all cleanup and bioremediation in accordance with the guidelines provided by the CDC and local authorities.
  • SERVPRO’s proprietary cleaning agent, SERVPROXIDE, is an EPA-certified, hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to Coronavirus (SARS-CoV-2/COVID-19) on hard, non-porous surfaces.

We at SERVPRO North Irving are actively monitoring the CDC for the latest information and advisories for Dallas residents. We are equipped to do well beyond your daily janitorial cleaning routine. We respond with consideration for your specific situation whether it's a preventive measure or discovery that a confirmed COVID-19 case is connected to your airport. We’ll be equipped with any and all resources needed to thoroughly clean, disinfect and sanitize the facility.

One such example of our specialized cleaning methods is our industrial-grade Esporta Wash System. This decontaminates any cloth material and includes the safe transfer of any affected objects.

We are on call 24 hours a day to assist with clean up in the event of an airport emergency. For immediate action, we’re there when you need us. We are diligently following all CDC guidelines and regulations and staying up to date with communications from the FAA the same way airports and airlines are also doing.

SERVPRO is committed to doing our part to promote public health in high traffic environments. We understand that the Coronavirus situation has made a substantial impact on the airline industry, and we are here to help.

Please don’t hesitate to contact us with any questions or concerns you have about potential public health hazards. If you have any questions about our cleaning services, please reach out. Call us at (972) 986-7677 anytime.

Dallas Commercial Storage and Shipping Container Biohazard Cleanup

3/2/2020 (Permalink)

pallets and materials inside of a commercial shipping container in Dallas, Texas SERVPRO offers Dallas biohazard cleanup services for commercial storage and shipping containers. Call today for a complimentary estimate.

Decontaminating Storage and Shipping Containers

Dallas is a hub for international transactions. It’s a common occurrence for Dallas to receive international shipping containers filled with just about anything.  With the hazards of travel, it’s common for shipments to arrive with issues that require professional cleaning services, including biohazardous cleanup. 

We’ve seen commercial storage and shipping containers arrive with:

  • Mold growth.  This often happens when something wasn’t packed correctly and humid air was able to enter the container. The result is mold growth inside the container and on everything packed in it. Our franchise is a licensed Texas Mold Remediation Contractor, and we have experience with Dallas mold remediation for molds of all sizes and types. 
  • Spills.  The spill could be liquid or solid.  If it’s difficult or hazardous to clean, we can help. 
  • Food spoilage.  Sometimes a shipment of food spoils and creates a terribly smelling and biohazardous environment.  We will remove and dispose of the rotted food and sanitize your container to remove all food remnants and smells. 
  • Hazardous materials and biohazardous waste.  We can clean your container and its contents even when the cleanup contains pathogens that are dangerous for a human to contact.  We specialize in Dallas biohazard cleaning. We’ve cleaned many types of hazards including infectious disease, bodily fluids and waste, bloodborne pathogens, viruses, and more.

Call for a Complimentary Quote for Dallas Cleanup Services

Give us a call for a free decontamination quote.  Let us know the best time for us to stop by and check out your container, and we’ll be there.  Schedule any time by calling (972) 986-7677

Shipping and Storage Container Cleanup Procedure

Your shipping container can either be cleaned on your property, or you may drop off your container in our cleaning facility.  We recommend dropping your container on our property to avoid the possibility of cross-contamination with your other shipments. 

The first step is to clear the shipping container of all the materials inside of it.  The materials have to be cleared so we can have full access to every surface inside of the container.  This gives us the best chance to properly sanitize and decontaminate it.  

If the materials inside of the container are contaminated themselves, we will clean each of them individually.  In situations where the materials are packed on pallets, they will be unpacked, cleaned, and reassembled on a new pallet.  All materials will temporarily be stored in one of our warehouses while the container itself is sanitized. 

With all the materials decontaminated and packed, we’ll decontaminate the shipping container itself.  Once the container has been tested and reads free of microbial contamination, the cleaned pallets and materials packed inside. 

Then, we’ll give you a call and let you know your shipment is ready to be picked up at your convenience.  

Weekday, Weekend, After-Hours, and Overnight Cleaning Available

It may not be possible for you to drop off your shipping container at our cleaning facility.  If this is the case, we’ll ask when the best time for cleanup is. We’re available 24-hours a day, including holidays.  

Many of our clients choose an after-hours time to avoid the cleanup interfering with their regular business operations.  Whatever your situation is, we’re happy to work out the best time for you. 

Testing Microbial Levels -- How We Know It’s Food-Grade Safe

Shipping containers are hard surfaces, which makes it feasible for our technicians to reach a food-grade safe level of sanitization.  After the container is clean, we test its surfaces to verify our results. The best way to do this is by using ATP testing.

ATP stands for adenosine triphosphate, which is found in all living cells.  Everything alive has ATP, and the greater the ATP level, the greater the microbial contamination.  The goal is to receive an ATP score of zero, which marks a perfectly clean, food-grade safe surface. 

The results of our ATP testing will be available to you after cleanup. 

We will use the disinfectant that will be the most effective against your type of contamination.  Our preferred cleaning agent is SERVPROXIDE, a proprietary cleaning agent created by SERVPRO. SERVPROXIDE is EPA registered and effective against bacteria, mold, and also meets CDC requirements for cleaning certain types of viruses and pathogens.  The Safety Data Sheets for all of our chemicals are available and can be shared upon request. 

We Are the Trusted Leader in Dallas Biohazardous Cleaning

SERVPRO of North Irving has over 30 years of experience cleaning and restoring properties and belongings.  We are headquartered in Dallas, Texas just minutes from Downtown. Our certified technicians and restoration experts can arrive anywhere in North Texas and surrounding areas quickly to help.  

Give us a call or contact us online for a free estimate to decontaminate your shipping container. 

We’re here to help. 

Dallas Property Deep Cleaning with SERVPROXIDE, Our Newest EPA Registered Disinfectant

3/2/2020 (Permalink)

Cartoon scientist in white lab coat holding a bottle of Servpro Dallas Servproxide disinfectant SERVPRO provides custom disinfection solutions for every property in Dallas. Call (972) 986-7677 for a free quote.

Dallas Commercial Property and Home Deep Cleaning with SERVPROXIDE, a Hospital-Grade Disinfectant

SERVPRO has a new, proprietary disinfectant that is ideal for deep cleaning, SERVPROXIDE

As a franchise specializing in biohazard cleanup and disinfectant cleaning services, we have added SERVPROXIDE to our preferred team of disinfectants. 

SERVPROXIDE is an EPA registered disinfectant and sanitizer. It’s designed to disinfect hard surfaces from mold, viruses, and other harmful bacteria, and it can also sanitize soft surfaces like carpet.  SERVPROXIDE also has the EPA’s lowest toxicity rating and is fragrance-free, which makes it a safe disinfectant for everyday use. 

SERVPROXIDE has received the D2 rating by NSF International, meaning no rinse is required for that surface to be safely handled again.

Where We Use SERVPROXIDE 

SERVPROXIDE can be used in many areas. We prefer using SERVPROXIDE to disinfect surfaces during:

  • Air Duct and HVAC Cleaning. The disinfectant can either wet a towel, be sprayed, or be misted to clean air ducts and HVAC units. 
  • Restaurants. When we’re called to disinfect a commercial kitchen, we use a disinfectant that we know will neutralize bacteria on all hard surfaces and floors.  SERVPROXIDE is an effective disinfectant that gives us our gold-standard of a Zero ATP Score in food-grade safe cleaning.
  • Daycares and Schools. Keeping our children safe requires a clean environment, and this is all the more important during the flu season.  We use SERVPROXIDE to disinfect all surfaces like desks, flooring, walls, doors, carpets, and anything else little hands will touch. 
  • Hospitals and Nursing Homes. Maintaining a disinfected environment is a necessity in a healthcare setting or where people with a higher risk of sickness live.  Just like in schools and daycares, we use SERVPROXIDE to disinfect every surface touched. 
  • Homes. We’re often called to help disinfect homes for various reasons including creating a safe space for a vulnerable person coming from the hospital or surgery and people with compromised autoimmune systems or viruses. We have cleaned homes affected by the flu, C-Diff, accidents involving blood-borne pathogens, and more. 
  • Gyms. Gyms typically have hundreds of pieces of equipment, and hand-cleaning each one may not be possible.  To sanitize gyms, we charge our misters with SERVPROXIDE to create a wet fog that can clean hard-to-reach places.  Wet fog is created with the use of an Ultra-Low-Volume mister. No rinse is required. 
  • Vehicles, including Ambulances and Buses. We’ve cleaned privately owned vehicles and those used for public transportation or ride-shares. All hard surfaces are cleaned with SERVPROXIDE, and soft surfaces (like cloth seats) are also cleaned using the same disinfectant with an upholstery wash tool. 
  • Airplanes.
  • Cruise Ships.
  • Boats.
  • Trains.
  • Carpet Cleaning and Upholstery Cleaning. SERVPROXIDE can sanitize soft surfaces like carpets, rugs, drapes, and other types of upholstery. We spray the SERVPROXIDE on the surface and then wet-wash the area with either a professional carpet cleaner or upholstery cleaner. 

What SERVPROXIDE Can Disinfect

SERVPROXIDE is EPA registered and has been tested to successfully disinfect a variety of bacteria including:

  • Gram-Negative Bacteria such as Salmonella, E.coli, Bordetella, and more. 
  • Gram-Positive Bacteria like Staph and Listeria. 

It has also tested to inactivate the following viruses:

  • Hepatitis A, B, and C
  • H1N1
  • Influenza B
  • HIV Type 1
  • Rotavirus
  • Specific strains of Norovirus and Parvovirus
  • And more

Complimentary Quotes Available

Give us a call at (972) 986-7677 or contact us online for a complimentary quote or simply to ask for guidance.  

Let us know what you’re interested in, and we’ll connect you with one of our cleaning experts.  

Custom-Planned Home and Commercial Property Deep Cleaning

We create a custom disinfection plan for every home and business.  We’ll take into consideration what surfaces need to be disinfected or sanitized and how often the cleaning needs to take place to keep the environment clean and safe for inhabitants.  

The highest priority spaces in a property are typically those where a compromised individual resides followed by shared spaces. Shared spaces include kitchens, bathrooms, break rooms, and living rooms.  

If you’re a business, then you already understand the high-cost of interruption. We know you need a safe environment for your employees, and we also know we shouldn’t be in the way of your operations. Tell us when the most convenient cleaning time is for you, and we’ll make it work--including after-hours, overnight, and weekends. 

SERVPROXIDE for Biohazard Cleanup in Dallas Fort Worth

In situations where biohazard cleanup is necessary, our technicians will wear the appropriate personal protective equipment (PPE) to keep themselves safe during cleaning. These types of situations typically involve:

  • Accidents or traumatic events where blood-borne pathogens are present, including blood, bodily fluids, and feces. 
  • Crime scene cleanup.
  • Aftermath cleanup like unattended death, suicide, and homicide. 
  • Cleanup after a virus-infected individual.

We understand the sensitive nature of these cleanings, and we can accommodate the cleaning to occur at the most convenient time of day.  If necessary, we will clean in unmarked vehicles to avoid drawing unnecessary attention. Our clients’ information is not published or advertised. 

Items that cannot be sanitized will be taken and disposed of lawfully at a medical waste facility. 

We are the Trusted Leader in Biohazard Cleaning for Dallas 

SERVPRO of North Irving has been cleaning and restoring properties in North Texas for over 30 years. We live and work in our hometown of DFW, and we’re always ready to help our neighbors. We have over three decades of experience, and our team of experts can help you, too.

Give us a call any time. We’re ready to help.  

Biohazard Cleaning Prices - How Much Does it Cost?

2/24/2020 (Permalink)

Biohazard Cleanup Pricing Biohazard Cleanup

The aftermath of an emergency or crisis can be overwhelming to a point where everyone runs for cover. But when it’s the property you’re responsible for, at some point you must return to the site and look over the damage.

In some special cases, biohazard cleanup service is necessary. So when putting your recovery plan together, biohazard cleaning prices are included in your expenses. Recovery is a big job, but SERVPRO of North Irving is here to help you through the entire process. 

When is Biohazard Cleanup Necessary?

For the safety of everyone involved, the cleanup of a biohazardous site should be handled by trained professionals. In these following scenarios that involve health hazards, professional services should be involved.

Crime Scene Cleanup

Crimes happen so unexpectedly. Whether it’s a space destroyed by vandals or a bloody scene where a murder has happened, being the witness to the scene can be traumatic.

SERVPRO of North Irving has ample experience with crime scene cleanup in Dallas. Property owners rely on us to thoroughly sanitize the area of any human remains or substances left behind by law enforcement personnel.

In extreme situations when a SWAT team deploys teargas, our specialized services will entirely remove the remaining substance.

We know these situations are of a very sensitive nature, so we ensure that any death cleanup procedures are handled respectfully and with dignity. We may take additional measures to protect your privacy such as using unmarked vehicles.

Unattended Death Cleanup

Unfortunately, people will sometimes die with no one knowing about it for days. A body in decay creates biohazards and sometimes blood soaks deep into the floor.

In the event of an unattended death scene, professional cleaning is necessary in order to clean up any and all pathogens left behind.

We at SERVPRO of North Irving understand the sensitive nature of these circumstances (especially with suicide clean up). Taking care of an unattended death occurrence will be handled with compassion and discretion.

Infectious Disease

Public health threats don’t happen every day, but it’s important to be proactive to stop diseases from spreading when they arrive. We’ve dealt with cases of infectious bacteria like MRSA and C Diff. 

Not all cleaning services put themselves in harm’s way, but SERVPRO does. We are committed to doing our part to maintain public health. For example, we have been addressing the thread of the newly discovered Coronavirus.

Because these nasty organisms can be tough to kill, it’s of vital importance to take measures that will effectively sterilize the affected area. We sanitize hard surfaces, restore carpets, treat clothing/textiles and conduct tests to ensure that the threat is completely removed.

Rodent Infestation

Rats do whatever it takes to survive and often this is done at your expense. Along with causing severe structural damage, they also leave a significant amount of biological waste in their wake.

These pests may carry any one of 35 diseases. In severe cases of infestation and for your peace of mind that rodent filth is completely eliminated, SERVPRO of North Irving will thoroughly clean the affected area to make it safe again. It will be as though those pests were never even there.

Sewage Backup

Wastewater inside of a home or commercial property is indeed a nightmare. This situation can reach a point where it’s beyond your control. 

Category 3 contaminated water (a.k.a. “blackwater”) should be regarded as an extremely dangerous health hazard. Even if it’s a minor backup, it’s important to take immediate action because if left untreated, this situation can quickly escalate to category 3.

SERVPRO of North Irving sanitizes all items touched by the water such as clothing and textiles. We use an EPA Registered Biological Contamination Disinfectant (before and after cleaning), restore the carpeting, and perform ATP testing.

How Much Does Biohazard Cleanup Cost?

Doing a proper job of removing threats to your health means using industrial-grade biohazard cleanup supplies. You won’t find them on the shelf at the supermarket.

Biohazard cleanup procedures involve professional staff who have been through extensive training to do a complete and thorough job.  

Depending on what factors are involved, SERVPRO of North Irving biohazard cleanup cost typically ranges between $899-$10,000.

Labor

The goal of our highly-skilled staff is to ensure that the site is 100% safe upon job completion. Because of the complicated nature of biohazard scenarios, we may need several people and many manhours to get it done. 

When providing the estimate, we can go over the details of the expected labor requirements. 

Materials

Our thorough process includes the use of industry-standard methods that include (but are not limited to) the following:

  • Biohazard waste bags and containers (human blood requires special containers)
  • Esporta Wash System
  • ATP testing supplies
  • EPA contamination disinfectant
  • Carpet cleaning or replacement
  • Protective gear
  • HEPA air scrubbing
  • ULV fogging

Size of Affected Area

An affected site can range in size from a small bedroom used to coalesce from an illness to an entire building flooded with blackwater. So the bigger the area, the more staff, manhours, and supplies are needed to do a complete job. 

When providing an estimate, we can explain how extensive the recovery is expected to be in regard to the square footage.

The Breakdown

In our experience, pretty much every job is different. The costs are determined by the nature of the situation, the extent of the affected area, and the severity of the damage.

Basic biohazard cleanup costs around $899. Full restoral of a site will often include odor removal with multi-filter air scrubbing and fogging. With this added, services start at $1,299. 

In the case of death, costs can range from $1,500 to $10,000. For example, unattended death cleanup costs are more expensive if floor replacement or incineration is needed.

When the unthinkable happens, you may be faced with a big and expensive job, but don’t dismay. If you have insurance, call your provider to find out how much cost the policy will cover. SERVPRO of North Irving is prepared to offer help with our financing option.

Contact SERVPRO in North Irving for a Free Estimate

It’s important that you call us right away, especially if it’s a sewage issue. We’ll assess the entirety of the damage and go over the estimate with you. We’re here to help you through these emergencies, we’ll answer any questions you have, and get your property back to normal as soon as possible.

Dallas Fire Damage Experts Explain How to Tell If You Have a Clogged Dryer Vent and How to Fix It

1/29/2020 (Permalink)

Dallas Fire Safety Tips Fire safety tips

When it comes to house fires, there are the usual culprits we expect to find—smokers who leave cigarettes behind without extinguishing them, or Christmas tree lights shorting into an electrical fire. The kitchen is the usual place where the majority of fires start, so it may be surprising to know that your innocent-looking clothes dryer is also a major fire hazard. According to The National Fire Protection Association, malfunctioning or poorly-maintained clothes dryers are the main culprit in a significant number of house fires every year. To prevent your clothes dryer from starting a house fire, here are the top four signs you have a clogged dryer vent and how to fix it. 

How a Clogged Dryer Vent Can Cause a Dallas Fire

In most cases when a clothes dryer starts a Dallas fire, lint, fluff and other debris get stuck in the dryer hose and air vent. This reduces the airflow and backs up exhaust gas. If the dryer vent isn’t cleaned, it will cause a fire eventually. But it’s easy to avoid. Every year when you do a big deep clean, make sure you inspect and clean your air dryer vent. 

Not sure if you’ve got a clogged dryer vent on your hands? There are a few warning signs it’s happening. Act immediately if you notice any of the following. 

1. Your clothes and the dryer are hot. 

When you have a clogged dryer vent, you’ll often find that when you remove your clothes from the dryer, they are hot to the touch. This telltale sign means that the dryer is not exhausting properly. Clothes that are freshly dried should be warm, but not piping hot. The same is true for the dryer when it’s been doing its job. Warm is good, hot is not. 

2. You notice a burning smell coming from the dryer. 

If you notice a burning smell when the dryer is operating, this is a major sign that a fire is about to start. When highly-flammable pieces of lint get too hot, it creates a burning smell, and the lint can ignite inside the machine. If you notice a burning smell when using the dryer, turn it off immediately. Do not use the machine again until a professional inspects it and gives you the all-clear that it’s safe to use. 

3. The vent hood flap doesn’t open properly.

If you notice that there is a buildup of debris and lint on the outside vent or the dryer hose, then you know you have a dryer vent in need of some TLC. The dryer duct hood flap is designed to be opened. If the dryer duct does not open when the machine is working, then this is a sure sign that the airflow is being restricted thanks to a buildup of lint. 

4. Your clothes are taking longer to dry.

A clogged dryer vent is not just a fire hazard; it’s environmentally unfriendly and costs money. Each time you use your clothes dryer, you could find yourself twiddling your thumbs for an inordinately long time, waiting for clothes to dry. Clothes may take twice or even three times longer to dry when the dryer vent is clogged. The longer you use your clothes dryer, then the higher your bills will be at the end of the month. In addition, you’re also wearing out your machine and reducing its lifespan. 

A clothes dryer is not unlike a car with mileage, and so you could be replacing your dryer sooner than necessary because the clogged vent is putting wear-and-tear on the internal mechanisms. When a dryer vent is clogged, the warm, moist air stays in the cavity of the dryer and keeps your clothes damp, preventing them from drying as quickly as they should. 

It’s estimated that a 40-minute dryer cycle in an average dryer costs around 45 cents. And a typical household might use their dryer five times per week. This means that running your dryer for a year will cost around $117. So you’ll be spending an extra $117 to $234 if your dryer needs to run for 80 or 120 minutes to dry your clothes. And those figures don’t calculate how much you’ll spend on replacing worn-out dryers faster than normal. There are monetary, environmental, and fire prevention reasons to fix this issue today. 

How to clean your dryer vent in 5 easy steps. 

1. Locate your dryer vent. 

It’s always good to know what you’re looking for. You are looking for an exhaust that is around four inches in diameter at the back of the dryer. You also need to locate where it leads to the outside. There’ll be a plastic cover over the vent and it looks a bit like this:

Credit: Wikipedia

2. Pull the dryer out from the wall. 

Having located the vent, pull out the dryer and disconnect it from the power supply. Carefully remove any metal tape or clamps that are connecting the vent pipe to the exhaust. 

3. Clean the clogged dryer vent. 

You need to buy a kit specially designed to clean out your dryer vent. They cost under $20 usually and are essentially two six-feet long rods that connect. This makes a 12 foot-long pole, like a chimney sweep, enabling you to reach Inside the dryer. Use the brush in a circular motion to dislodge the lint and debris.  

4. Reconnect the dryer.

You can use a vacuum or dustpan and brush to remove lint and debris from the laundry room floor. Then reposition your dryer in the correct place and reconnect it. 

5. Try a test run. 

“It’s a dirty job, but someone’s gotta do it,” could’ve been coined for cleaning your dryer vent. But once you’ve finished, you’ll be blown away by how much more efficient your dryer is. You can rest easy knowing you’ve saved money and have taken an important step in fire prevention. Good job.  

Reach Out to Our SERVPRO in Dallas to Help Prevent Fires from a Clogged Dryer Vent

We hope a fire never happens in your home. Here at SERVPRO of North Irving, we’re experts in Dallas fire restoration. If you’ve had a house fire, we know you’re stressed and scared. But we can help put your house back in order with our fire restoration services while you catch your bearings. 

It might be that you are either unwilling or unable to clean your dryer vent yourself. You need to be able physically to pull out the dryer and bend and clean out the duct. Don’t let that be a reason to leave your dryer vent without its annual cleaning.  We can also come out to help you professionally clean your dryer vent once a year, in accordance with fire safety advice. 


The small cost of having your clogged dryer vent cleaned professionally will be easily offset by replacing your dryer less often. And it will also save you hundreds of dollars a year in reduced energy bills. Whether it’s fire damage restoration tips or a free no-obligation quote in Dallas, give us a call today at (972) 986 7677.

How to Get Mold Out of Carpet Like an Expert

1/29/2020 (Permalink)

Mold Remediation Mold remediation picture

Mold in your home, if left untreated, is truly the stuff of nightmares. Mold is a living, breathing organism that spreads spores rapidly. On your carpet, mold can start growing for a variety of reasons. A flood, pipe leaking, or hot, humid weather can easily feed mold growth in the house. Potted plants leaking down onto the carpet can also lead to excess mold growth. No matter what the cause, a moldy carpet is never a pleasant thing to deal with. Here’s how to get mold out of carpet like an expert. 



The Problem with Mold

No one wants mold in the home. Mold, whether on your carpet or walls, is unsightly and smelly. It’s a proven fact that mold can cause health effects. If left untreated, mold present in a home is likely to affect at least one of its inhabitants.  

While you work out how to get mold out of carpet, it's always best to identify the root cause. Some causes will be more apparent than others and may require a bit of sleuthing. A flood is obvious, but something less noticeable like groundwater seepage can be feeding the mold on a carpet. If in doubt, a professional can treat mold and identify the cause at the same time. 

It’s critical to understand that to get mold out of carpet for good, you have to cut off the source of its water supply. Mold won’t grow without moisture to feed it. There are various methods for how to get mold out of carpet. But first, let's look at ways to prevent mold from growing in your home in the first place. 

Our Top Mold Prevention Tips 

Prevention is always better than a cure. Follow these tips to avoid mold from setting up shop on your carpets.

  • Open doors and windows to increase air circulation and ventilation
  • Use a dehumidifier to reduce ambient moisture
  • Never store firewood directly on a carpet without a rubber mat to act as a moisture barrier
  • Vacuum regularly to remove mold spores lodged in the carpet fibers
  • Don't set potted plants directly on the carpet—always place a rubber mat or tray under the plant
  • Leave the lights on, as mold loves darkness and humidity  

How to Get Mold Out of Carpet the Chemical-Free Way

If you’ve caught the mold early and you’re not a fan of harsh chemicals, then you can use everyday, non-synthetic household products to remove mold from your carpet. 

Step 1 

Open the windows and doors in the affected area. Humidity is what causes mold, so by increasing the airflow, you can reduce moisture in the air. You can also use a fan to increase airflow. 

You can follow this first step for all three methods we’ve listed in this article. By opening windows, you can reduce the musty, moldy smell, and the increased ventilation will reduce the harm of any chemicals you may use in the methods below. 

Step 2 

If it's an area rug or an otherwise removable carpet impacted, then let the sun do the work of removing the mold for you. Hanging the carpet outside for one or two days in direct sunlight can be enough to dry the carpet of moisture and kill mold spores. You can leave the carpet outside for longer if the back of the carpet is also damp. 

Step 3 

Try baking soda sprinkled on the affected area. You could also use cat litter to help remove the moisture, but be sure to choose litter such as crystal litter that won't damage your carpet. Leave the product on the affected area overnight to draw out the moisture, then vacuum up the next day. 

Step 4 

Another method to get mold out of carpet is to use white vinegar to kill the mold. Or white vinegar mixed with equal parts of methylated spirit. Simply spray the affected area with the product and use a stiff brush to scrub in the product. All you need to do is then blow, or air dry the affected area. 

How to Get Mold Out of Carpet Like a Pro: Our Second Method

There are plenty of anti-mold sprays on the market that you can purchase. However, these products often contain harsh chemicals that may discolor carpets. So, whatever method you use, always test the product on a corner of the carpet. 

You can also choose a product that has a "mold barrier" or "encapsulate" treatment. If you have a carpet that is kept in humid conditions, then the barrier can be very useful in preventing mold from growing back. 

Follow our previous step 1 by opening doors and windows for increased air flow and ventilation. Then, follow the instructions listed on the product carefully. And be sure to apply any chemical products with caution. 

The chemicals can be dangerous if inhaled. You should wear a facemask as you apply the product and make sure that pets and kids are out of the way. If you feel wheezy or are short of breath, then move to another well-ventilated room until you feel better. 

Alternatively, you can hire a steam cleaner. These cleaners are used by professionals and are very effective in removing mold spores. If you use a steam cleaner to lift mold spores, it's essential you dry the carpet thoroughly. Otherwise, mold can grow back. 

How to Get Mold Out of Carpet: Call in the Pros

To get mold out of your carpet and to restore your home quickly and affordably, you can always call SERVPRO of North Irving. We’re experts in damage restoration for a whole host of things like fires, floods, and mold remediation. At some point, it may be better to call in a professional rather than trying to tackle the job yourself. So, when’s the right time to call in an expert?

Generally speaking, if the affected area is greater than five feet, you may be best advised to call in a professional. If the mold has spread to this size, it's likely that the underlay and flooring may also be affected. If the mold is too widespread, then you may need to replace the carpet after having the flooring treated, but we can help you find the best solution to your moldy carpet issues. 

We can also provide anti-moisture polyethylene sheeting or professional treatment to prevent further mold growth in crawl spaces where dampness and moisture are common. We also offer carpet restoration services for homes in the greater North Irving area. 

At SERVPRO of North Irving, we'll guide you through the necessary steps you need to take to make your home safe and prevent any further outbreaks in the most cost-effective way.

What is a Circuit Breaker? How to Check and Reset a Circuit Breaker Box in Your Dallas Home

12/13/2019 (Permalink)

circuit breaker in Dallas home Check and reset the circuit breakers in your Dallas home to prevent electrical fires.

Before the invention of electricity, people had to make do with living in a world that was often dark, dreary, and cold. Fortunately, we don’t have to deal with that anymore. With the flick of a switch, our homes are bathed in light. We have the luxury of modern appliances, and our homes are a place of comfort and coziness. But do you know what keeps your electricity working tirelessly and safely in the background? The circuit breaker is one of the essential devices in the modern age. And it’s the home base of electrical activity in your house. Here’s what you need to know about checking and resetting a circuit breaker box. 

What is a Circuit Breaker?

A circuit breaker is a switch that automatically stops the flow of electricity when there is an overload or short in the electrical system. The circuit breaker box is where the different switches are housed. However, the circuit breaker box isn’t the source of electricity in your home. That distinction belongs to the local power plant. So how does electricity get from the power plant to your house?

How a Circuit Breaker Works

The power distribution grid carries the power from the plant to individual homes. Inside the home, electric charges move in a large circuit, which houses many smaller circuits inside it. At one end of the large circuit, a hot wire goes straight to the power plant. The opposite end, called a neutral wire, goes into the ground. 

So, the hot wire is connected to a source of high energy, while the neutral wire is in the ground where there isn’t an energy source. As a result, the voltage can travel in rapid, alternating currents across the circuit, powering your home.

Circuit Breakers: Fire Prevention in Your Dallas Residence

A consistent voltage between 120 to 240 volts is delivered from the power distribution grid to the house. But the current and the resistance of the voltage will change and vary throughout the home and its electrical devices. For example, light bulbs and appliances offer a particular amount of resistance. This resistance is called a “load.” The load is what powers the appliance or light bulb. 

When a home is wired with electricity, hot wires and neutral wires do not touch. The charge that’s flowing through the circuit goes through the appliance or light bulb. The electrical resistance in an appliance, for example, will limit how much charge goes through the circuit. For the most part, the system runs smoothly. But sometimes, a hot wire may contact with a neutral wire or something else that is grounded. 

For example, the motor in a ceiling fan could overheat and melt the hot and neutral wires together. Home remodeling can also lead to punctures in the power lines throughout the walls of the house. Hot wires that are connected to the ground lead to less resistance in the circuit. The voltage will create a considerable amount of electrical charge through the hot wire. This overheating will cause a fire. Your circuit breaker’s job is to prevent this from happening. Whenever the current is detected at a high, unsafe level, the circuit is cut off. 

Learn more about fire restoration and the 10 steps you should take immediately after a fire.

Checking and Resetting a Circuit Breaker in Your Dallas Home

Circuit breakers are housed within a grey metal main service box that is attached to a wall. In most homes, the main service box is located in the basement, garage, or utility closet. A circuit breaker will only switch off power to the room in the house where a short or overload has happened. But it’s still annoying when you kitchen loses power while you’re trying to make a piece of toast before dashing out the door for work. Fortunately, it’s easy to check and reset the circuit breaker. But first, a few safety tips:

  • Wear safety goggles
  • Ensure that your hands are dry
  • Stand on a dry surface when checking the breaker
  •  Do not stand directly in front of the service box when resetting the breaker

First, turn off all the lights and unplug the appliances in the room that’s been affected. You’ll want to use a flashlight to open up the main service box and ensure that you can adequately see which circuit breaker has been changed. Every breaker within the service box will have three positions that you can switch it to - on, off, and center position. The circuit breaker that’s been flipped to the center position is the culprit and the one that needs resetting. 

Flip the offending breaker to the “off” position, and then flip it to the “on” position. Wait a minute. If the switch stays put, then you’ve successfully reset the breaker, and the power is back on in the affected room. But what’s causing the issue in the first place? In most cases, the switch gets flipped to the center position when an electric device has shorted. Or there are too many appliances running at once that are overloading the system. 

How to Find a Shorted Device

Switch each light in the affected room on and off. If the breaker stays put, then unplug and plug in each device that’s in the affected room. Whatever trips the circuit breaker to the center position when you plug it in is the culprit. When you look at the device’s power cord, you’ll see charring or a melted power cord. 

For overloads to the system, unplug and then plug in all the devices and switch everything on, including the lights. If the breaker trips when you do this, then the room is overloaded. Turn off the major power users, like AC units or space heaters. Plug them into a different room to prevent the breaker from tripping. 

But what if when you initially check the circuit breaker, the switch won’t stay in the “on” position? A circuit breaker that keeps going back to the center position after you move it indicates a severe wiring problem in the home. You must contact an experienced electrician asap to prevent a house fire from an electrical wiring issue.

Has an electrical fire damaged your home? Our professional Dallas fire damage restoration experts in Dallas can restore your home to its original condition. Contact SERVPRO of North Irving today at (972) 986-7677 to see how we can help. 

Our Top 5 Holiday Dallas Home Safety Tips

12/13/2019 (Permalink)

While you and your loved ones are ready to relax and take a break for the holidays, home safety should never fall to the wayside, despite the festivities. Did you know that the holiday season is when most house fires occur? Slips and falls from snow and ice are also common. And are you hanging up Christmas lights? Prepare to take a trip to the ER if you aren’t careful. Below are our top five holiday home safety tips. Follow the steps below to ensure that you and your family stay safe while you enjoy the winter wonderland. 

1. Lit Candles Holiday Safety Tips

Candles may light up your Dallas home with beautiful holiday ambiance. Fragrant candles can also make the rooms smell like Christmas. But they are dangerous, especially when left unattended or without adequate clearance. Candle fires are four times more likely to occur in December than at any other time of year. One easy way to reduce the risk of fires from candle flames is to give the candle at least three feet of clearance from anything that could be flammable. 

Always place the candle on a sturdy surface. Consider covering them with a hurricane globe for increased safety. Whatever you do, do not leave the candle unattended. Children and pets can easily knock a lit candle over and start a house fire. 

Now that you know the statistics and risks regarding candle fires, it might seem like using traditional candles to make your home a cozy winter retreat isn’t worth it. Fear not, there are ways to get that beautiful glow without risking a fire. Consider using safe LED candles instead. You can find a variety of different sizes, colors, and styles. If you miss the scent of a lit candle during the holidays, you can purchase fragrant and safe wall plugins to use instead. 

2. Cooking and Kitchen Holiday Safety Tips

What would the holidays be without delicious, home-cooked food that you usually don’t get to enjoy the rest of the year? Unfortunately, house fires during the holidays often occur in the kitchen, for many reasons. On top of that, kitchen holiday safety issues can lead to burns and hot grease spills that can send someone to the ER. People get distracted and can leave the burners on, or forget a boiling pot on the stove. Incorrect use of a deep fryer is another holiday safety hazard. 

So what can you do to keep everyone safe from fires, spills, and burns?

  • Do not place anything flammable near the stove, like mittens and wooden spoons
  • Be sure to turn pot and panhandles away from the edge of the oven so no one can knock them over
  • Use a timer or alarm, so you don’t forget that something is cooking while you socialize

For added safety and security, make sure you have a fire extinguisher in the kitchen. Check and make sure your smoke detectors are all working, too. 

3. Christmas Tree Holiday Safety Tips

Christmas trees are pine trees, and pine is used to make turpentine, an extremely flammable substance. If a Christmas tree catches fire, it is practically explosive. If you are going to purchase a live tree, you’ll want to make sure the plant is as fresh and moist as possible. Also, make sure the needles are intact. A freshly cut trunk will also keep the tree hydrated so it won’t be such a tinderbox. And never place the tree near a fireplace, candles, or radiators. 

Learn more about fireplace safety before the holidays!

The air inside the home will mostly turn dry and full of static during the holiday season. This is a recipe for a dry tree that can easily catch fire from the tiniest spark. Be sure to refill the tree’s water supply often, and keep it well-watered during the holidays. But even a fresh and hydrated tree will dry out significantly within a month of being inside a dry, warm house. Discard the tree soon after the holidays to reduce the risk of fire. Are you using an artificial tree? Just make sure the model you choose if fire-resistant. A pre-lit, artificial tree should have a UL rating for safety. 

4. Holiday Lights Safety Tips

Are you planning to hang up strings of colored lights for the holidays? Be sure to inspect each light and strand for any damage. Broken sockets on the light strings, or frayed and cracked electrical cords are a fire hazard just waiting for ignition. Never run more than three light strings end-to-end. If you’re using extension cords for the lights, check to see if they are for indoor or outdoor use, and use accordingly. Don’t string together several extension cords. It’s a fire and safety hazard. Hanging lights outside? Use a UL-rated hanger or clip instead of nails or staples. 

While the holiday lights may bring a bit of cheer to you during the dreary winter season, try to resist leaving them for months on end. Rodents and pests will chew through the cords, and the elements will damage the lights too. Outdoor lights should be put away within three months.

5. Evacuation Plans

No one wants to think about a fire breaking out in their Dallas home. But to ensure the safety of your family, it’s best to come up with an evacuation plan. Making sure that everyone knows how to exit the house safely and quickly in the event of a house fire will prevent a tragedy from occurring. Develop a strategy for evacuating the home, and practice a few times before the holidays become far too busy.

Dallas Holiday Safety Tips: A Takeaway Message

Despite our best efforts and plans, accidents can and often do happen. Unfortunately, 780 homes in the U.S. this year will suffer from smoke and fire damage. Has your Dallas home been damaged from a fire? Our restoration experts at SERVPRO North Irving can help with Dallas fire damage restoration.

Dallas Smoke Damage: How to Get Rid of Fire Smoke in A House

11/21/2019 (Permalink)

Dallas white smoke against black background with caption smoke damage cleanup by SERVPRO SERVPRO has been a smoke damage cleanup company in Dallas for 30+ years. We restore homes and businesses from any size smoke and fire damage.

Smoke Damage

Cooking mistakes commonly cause smoke damage. Either something is forgotten on the stove or the oven. Smoke smell is usually strong in the room where the accident happened, but sometimes you end up smelling it all-around the house.  

The good news is that smoke damage can be taken care of.  

These tips are useful for people who have had a small accident that was taken care of very quickly.  

If your accident is severe enough to cause a fire or if you are experiencing nausea or headaches, leave the area and call a professional Dallas fire damage cleanup company. Inhaling fire smoke can be hazardous to your health.    

Light Smoke Damage Cleanup 

First, get rid of the source of the smell.

Whatever has burnt -- whether it be food or a kitchen towel that caught fire -- it’s time to throw it away. Wrap it with a plastic grocery or zip-lock bag to help seal the odor inside, and then carry it outside to the dumpster. Getting rid of the source will immediately eliminate the bulk of the smell out of your house. 

Next, ventilate. 

Open your doors and windows and let the smoke dissipate outdoors. Ventilation will help some of the smoke from settling in your home and will leave less for you to clean. 

Then, deep clean. 

Clean the room where the incident happened. Start at the top and work your way down -- this helps any small soot particles fall to the ground.

Wash walls, windows, and other surfaces with mild soap. Rinse thoroughly  

If you have cabinets or drawers in the area, open them up, clear them, and clean the inside of them as well. Whatever was in the cupboard or drawers should also be washed. 

Any knick-knack that can be washed needs to be cleaned, too. Continue using water and mild soap. 

Finally, if your floors are made of a hard surface, give them a good scrub. If you have carpet, you may want to rent a carpet cleaning machine at your local hardware store or hire a local carpet cleaning company to deep wash it for you.  

Are you thinking about using candles and aerosols? Save the expense. These items mask smoke odor for a little while. The smoke smell won’t be gone until all the smoke particles have been removed from your home. 

Not Enough? Time for Pro Dallas Smoke Damage Cleanup

If the steps above didn’t go the trick or if you have clothing, carpet, or furniture and upholstery, then it’s time to consider hiring a smoke damage restoration company. Be prepared to tell them:

  • What caused the smoke damage. Smoke is particles of that time that did not fully combust and is now in the air. Different items create different types of smoke, which require various techniques to clean properly. 
  • Where it occurred. 
  • Where you smell the smoke. 
  • What types of items are affected. They will bring the right tools and equipment to clean whatever was affected. 

A smoke damage cleaning company will visit your home and inspect the damage. They may bring specialized sponges to test different surfaces of your home and check for smoke and soot particles.  

After their inspection, they should give you an estimate for the cleanup and a general timeline of how the cleanup process will take. 

If the damage is significant enough and you need to file an insurance claim, the odor removal company should be able to work with your insurance adjuster to help process your claim. Ask them if they have experience with insurance claims before you hire them. 

Smoke Damage Repair

Cleaning smoke damage in a house will require different tools, techniques, and an eye for fine detail. Since smoke can get anywhere, the cleanup process can be time and work-intensive. These are some techniques you may see used:

Removing Smoke Odor From Clothing

Throwing your clothes into your home washing machine may not get rid of smoke smell. In some instances, your clothes may smell worse as the smoke particles embed themselves deeper into your clothing fibers. The most effective way to get the smoke particles (and thus the smoke smell) out of your clothes is to get them washed in a machine called the Esporta Wash System.  

Advanced restoration providers have these sophisticated machines in their offices. The device uses water, hydraulic pressure, and a mixture of up to six detergents to make your clothing and other textiles food-grade safe. 

Ask your smoke damage restoration company what method they use to clean clothes. 

Ozone Generators

If you’ve searched for smoke damage cleanup, then chances are that you’ve seen articles about ozone generators. Ozone can effectively eliminate smoke odor, but should only be used carefully. For best results, hire a professional. 

Deep Wash Carpet Cleaning

Your carpet may be able to be saved. Ask for a deep wash carpet cleaning. Professional fire damage restoration providers use powerful truck-mounted carpet cleaners to push detergent-laden hot water into the fibers of your carpet and extractors to get the soot out. 

Upholstery and Drapery Cleaning

If your smoke damage cleanup company has carpet cleaning machines, chances are they will also have the proper equipment to clean your drapes and upholstery the same way they did your carpets. Upholstery and drape cleaning tools are made to handle the delicate fibers. 

Air Duct and HVAC Cleaning

Smoke rises into the air and can settle inside of your air ducts. The next time your AC turns on and blows air, that soot will blow out with it. This is why it’s important to get your air ducts inspected and the soot removed before the AC runs again. 

Ultrasonic Cleaning

If your items need to be cleaned, a sophisticated fire damage cleanup company will have an ultrasonic cleaning machine. This machine looks like a tub of water with billions of small bubbles floating inside. Items are dunked inside the device along with detergent, and every part of the piece is thoroughly cleaned in just minutes. 

Move-Out, Storage, and Move-Back

When fire and smoke damage is bad enough, some or all of your home’s contents may have to be temporarily moved out to be able to clean your home correctly. Ask your fire restoration company how your items will be inventoried, cleaned, and stored. 

Dallas Fire Damage Restoration

If your smoke damage was caused by a large fire that caused damage to your home, read about our fire restoration process. Fire cleanup can be hazardous and should be left to experienced professionals with the proper safety equipment and tools. 

We Provide Fire Restoration Near You

Need some help? We’re here for you. We've been fire and smoke odor removal specialists for over 30 years, and we have restored thousands of Dallas properties after damage, and we guide our clients from the start of their restoration to the very end.  

Give us a call or leave us a message and let us know what’s happened. We’ll meet you and give you a free consultation and estimate. 

Preparing Your Dallas Home for Winter: A Checklist

11/15/2019 (Permalink)

home covered in snow Tips from the Experts at SERVPRO to Prepare Your Dallas Home for Winter.

People are right to think they need a home. But the truth of the matter is, homes need people. Without people around to perform regular, routine maintenance houses deteriorate rapidly. Wintertime is especially harsh on your home’s interior, exterior, and critical systems like the HVAC and plumbing. Before we get into the thick of winter, you’ll need to do a few preparations to keep the house in great shape. Our winter home maintenance checklist is a good starting point. 


Inspect and Prepare the HVAC System

Number one on our winter home maintenance checklist is the HVAC system. As an essential part of the house, preparing your HVAC system for winter is crucial. On average, a residential HVAC system will last between 12 and 15 years. Some can last over 20 years, while others will die within the first decade after installation. The way an HVAC system is maintained has a lot to do with its lifespan. The more meticulous you are about maintaining your HVAC system, the longer it will last (and vice versa). 

Fall and spring are the best times to perform necessary HVAC maintenance. The filters will need to be changed at this time, and it’s a good idea to have an HVAC technician inspect the system. When performing Dallas air duct cleaning, the technician should make sure hot and cold air are running efficiently and going where they’re supposed to go. 

Check for Drainage Issues

Water that is given a chance to pool around the foundation wall can cause a range of expensive issues for your home. First off, water left near the foundation walls can lead to bowing and cracking over time. Mold can find its way into the basement, further compromising the structural integrity of the house and increasing the incidence rate of allergies and respiratory infections. 

Before winter hits, look around at the soil near the foundation. If the dirt has settled, then these are prime areas for water to pool and cause future repair issues with the property. Don’t panic if you find low spots and depressions in the soil next to the foundation, though. All you have to do is fill them in with dirt. 

You’ll also need to find out where the water is coming from in the first place. It’s usually the gutters. If possible, add downspout extenders to your gutters to ensure that water is adequately directed away from the foundation. 

Clean the Gutters

Next up on our winter home maintenance checklist are the gutters. The relatively mild seasons of spring and fall are the ideal times to check and clean the gutters. Once winter arrives, it might be too late. The best time to inspect and clean gutters and downspouts are after the trees have lost their leaves. Clogged gutters will cause drainage backups and overflows, leading to water running down the exterior of the house. This can severely damage the home’s siding and other exterior features. Foundations are also compromised when the gutters don’t work correctly. 

Seal Exterior Wood

When temperatures are mild during fall, you’ll need to paint, caulk, or otherwise seal any exterior wood. Wood left exposed to the winter elements will become damaged from the freeze, thaw cycle, leading to cracking, splintering, and other structural and cosmetic issues. 

Wood for decks is usually pressure-treated or built using rot-resistant wood species. However, trim around doors and windows is generally made out of pine boards that will quickly rot if not cared for adequately. Repairing damaged exterior trim is not easy and the repair will rarely blend in with the rest of the home’s aesthetic. The best cure? Prevention. 

Keep the exterior trim painted and caulked - an easy DIY job. Any paint that is chipped, flaking, or cracking will need to be replaced during the fall. Cracked caulk will also need replacing. Simply scrape away the damaged paint or caulk and reapply it fresh. 

What about decks? Even though decks are usually made with hardy materials, they still need maintaining before winter weather makes its yearly appearance. Painting, staining, and sealing the deck is a good idea to protect the wood beneath, but you don’t need to do this every year. 

Not sure if your deck is due for sealing? Pour some water on it when it is dry outside. If the water beads, you do not need to do anything this year. But if the wood appears to absorb the water, then you need to seal the deck. 

Protect and Seal Masonry and other Hard Surfaces

Driveways, sidewalks, and concrete patios will need protecting over the winter season. Apply concrete sealers to all hard surfaces in the fall after you fill in any cracks in the masonry or concrete. Water that gets into masonry cracks will freeze and thaw, leading to larger cracks over time and structural issues. By repairing breaks and sealing the masonry, you’ll ensure that these structures last for many years to come. 

Test the Smoke and Carbon Monoxide Alarms

The majority of house fires occur during the wintertime. People are running their furnaces and using the fireplace to keep the home warm and cozy. Adding to the risk of fires is the fact that the house is sealed up tight to keep the heat in, which makes carbon monoxide poisoning a bigger threat. Before winter starts, inspect all smoke and carbon monoxide alarms to ensure they are working correctly, keeping you and your family safe. If you were diligent in having an HVAC technician inspect the furnace, they should have checked to make sure the furnace and water heater were correctly vented. Ventilation problems are an enormous source of carbon monoxide threats. 

We're Your Dallas Experts for Air Duct Cleaning

Cold weather can wreak havoc on your home’s interior and exterior systems. Without adequate home maintenance, HVAC systems, decks, and masonry won’t last as long. Keep this winter home maintenance checklist in mind this fall to keep your home in tip-top shape and your family safe and warm as the temperatures drop. We've served the Dallas community for over 30 years. Contact a technician at SERVPRO of North Irving today to have your HVAC system inspected and cleaned. 

Dallas Sewage Cleanup: Why It’s Important to Clean Your System

11/15/2019 (Permalink)

Before the invention of indoor and outdoor plumbing systems, millions of people died from contaminated water and bacterial infections. Luckily, today, these diseases have been mostly eradicated. Plumbing systems work silently in the background to keep us safe, and our homes and communities clean. But what happens when sewage systems back up and sewage cleanup becomes a code red on your to-do list?

Sewage is a biohazard and considered a Category 3 Blackwater, posing significant risks to your health. When sewage systems go awry, it must be dealt with efficiently, safely, and fast. Sewage cleanup is a labor-intensive and dangerous job. Homeowners should not attempt to clean up sewage unless it’s a tiny spill. Call a plumber and sewage cleanup specialist as soon as possible if you’re having problems with your system. Here’s what you need to know about caring for your sewage system so that you can prevent costly repairs in the future. 

Why is it Important to Clean Your Dallas Sewage System Regularly?

For homeowners, plumbing and septic systems are easy to overlook. These critical systems hardly give us any trouble, and it’s easy to forget about them while they work in the background, on autopilot, and silently. Most people don’t even think about their septic system unless something goes wrong. But a malfunctioning septic system can be an absolute nightmare to deal with. Sewage problems are not only costly to fix; they are a hazard to one’s health and property. While your septic system is working below ground to keep you and your home clean and safe, problems could be forming beneath the surface. Regular maintenance can prevent septic issues. 

Clean the Drains to Maintain Sewage System Integrity

A clogged pipe is the most common problem that your septic system will face if it’s not maintained correctly. As the months and years pass, debris will build up along the sides of the pipes. If water is taking way too long to drain, it could be indicating either a clogged pipe or a sewer system backup. 

A professional should clean and inspect the property’s drains at least every two years. Why, you ask? Well, checking the drains at this interval ensures that any small problems are caught before they become big problems. A clogged drain that goes left unnoticed can cause significant damage to your home if it’s not fixed. Some signs of impending drain trouble include:

  • Strange noises coming from the drains (such as gurgling or knocking sounds)
  • Sink and shower drains that take too long to work
  • Appliances like dish and clothes washers taking too long to drain

While it’s a good idea to have a professional inspect the drains every two years, drains can become clogged in between these inspections. Homeowners can take steps to prevent drain issues in the meantime:

  • Never rinse greasy, oily, or corrosive substances down the drains
  • Do not flush solid objects down the toilet (paper towels, wipes, etc.)
  • Use natural cleaners to remove minor drain clogs

Even wipes that say “flushable” should never be flushed down the toilet. Creating a drain cleaner of baking soda and white vinegar can clear and clean the drains in-between plumbing inspections. 

Clean the System to Prevent Bacterial Contamination

If the sewage system gets backed up with clogged pipes and slow drains, bacteria has a perfect pathway into your home. Even if the pipes are only partially blocked, this gives pathogens the ideal environment to grow and multiply. Germs will gather within not just the shower and sink drains, but also in the appliances where you wash your dishes and clothes. In some cases, bacteria can leach out of the sewage system and contaminate the groundwater on your property. 

Worst case scenario? The sewage system will completely back up. Wastewater will make its way into your home, contaminating your floors and carpets. If this happens, you’ll need to evacuate the home until a sewage cleanup and restoration specialist and a plumber can fix the damage and decontaminate your house. Sewage backups can destroy a basement or a bathroom. 

Clean the Sewage System and Prevent Damaged Drains

A clogged drain will make the plumbing systems corrode much more quickly than usual. With regular septic maintenance, you can extend the life of the pipes. Clogs will corrode the pipes rapidly, causing leaks that may go unnoticed for months. Fixing a leaking pipe takes time and money, and you may end up needing to replace flooring or drywall on top of it. 

Another primary source of sewage system issues is pipe damage from tree roots. Tree roots will search for water, breaking through the pipes in search of moisture and nutrients. By regularly inspecting and cleaning your sewer system, you’ll be able to spot these issues before they become major headaches and hits to your wallet. 

What do you do if you need sewage cleanup services in Dallas?

Sewage spills can cause significant damage to your property and pose a health risk to you and your family. You’ll need to contact a sewage cleanup professional in Dallas immediately if your septic system fails. The longer the contaminated water is left to pool in the home, the higher the risk of severe water damage and disease. 

How can a professional sewage cleanup specialist help?

Professional sewage cleaners have the skills, knowledge, and equipment to safely and appropriately remove unsafe blackwater from septic failures. They will clean and sanitize the home while decontaminating your property. If the home has water damage issues, a professional in Dallas water damage restoration can perform the necessary steps throughout the property as needed. In some cases, mold may form and pose another hazard on top of the sewage backup. Professional sewage cleaners can also remove mold and prevent future mold growth, keeping the air you breathe inside the home safe and clean. 

What do sewage cleanup services cost? It depends on the extent of the damage and the size of the spill. On average, a sewage system cleanup can cost anywhere from $2000 to $10,000. If you need sewage cleanup services in Dallas, SERVPRO of North Irving can help. Contact us today to restore your home to its original condition. 

Common HVAC Problems: Save on Dallas Electric Bills with Home Improvement

10/25/2019 (Permalink)

You rely on your HVAC heating and cooling systems to keep you and your family comfortable. When the air conditioner or furnace quits working, you notice. Coming home to a freezing home in winter or a stuffy house in summer indicates an obvious problem with the HVAC system. But sometimes, common HVAC problems are far more subtle. What happens when you let common HVAC problems go unnoticed? Well, these problems can cause a slow bleed to your bank account. When your HVAC system isn't working correctly, your electric bills will start going up. Learn how home improvement, cleaning your HVAC along with fixing common issues can lower your electric bills. 

Who Are The Most Likely Culprits Causing Your Electric Bill To Go Up?

Unfortunately, there's no way around paying an electric bill. Using air conditioning in the summer months and heating your home during the winter can cause significant electrical use at certain times throughout the year. If you open this month's electric bill and find that it's far more than you're used to owing, then there might be something else going on. You'll want to identify what's causing the electric bill to go up and fix it. Fortunately, there are a lot of things that everyday Jane and Joe homeowner can do to fix common HVAC problems and lower their electric bill. But first, what are the most common reasons for sky-high electric bills? 

  • Energy vampires
  • Leaving the lights and appliances on when they aren't needed 
  • Using large appliances 
  • Forgoing necessary home maintenance and home improvement
  • Forgetting to service the AC or heating units

Fixing common HVAC problems with the AC and heating units is one of the most effective ways to significantly lower your electric bills. Home maintenance and home improvement can make your home more energy-efficient, too. 

Home Improvement and Maintenance to Lower Your Dallas Electric Bills

Every home can benefit from home improvement and maintenance when it comes to increasing energy efficiency. For older homes, especially, home improvement is critical. Newer builds are constructed with more energy-efficient materials. As homes age, window frames and door frames can sag and floors can slope. This natural wear and tear of the home can make it less airtight, and more prone to drafts. A drafty house will make your HVAC system work harder and less effectively. The result? A higher electric bill. The good news is, there's a lot that homeowners can do to maintain the property and make it more energy-efficient. 

  • Seal windows and doors to cut down on drafts with caulking
  • Add weather stripping to the door thresholds to keep cool or warm air inside
  • Install window blinds or blackout curtains 
  • Replace inefficient light bulbs with newer efficient models
  • Maintain and improve AC units

How HVAC Maintenance Fixes Common Problems

The HVAC system can be a major energy hog if it's not maintained correctly. You'll want to change your AC and furnace filters every three to nine months, depending on how often and how heavily you use the units. A general rule of thumb is to change them out every six months. Old, clogged filters will cause the HVAC system to run inefficiently. Luckily, this is a pretty easy and affordable fix! 

You should also make sure the AC and heating vents are free of dust and debris buildup. Any obstructions will cause issues with the unit's efficiency, and your electric bills will increase. If there are any issues with the system's components, this can also make the unit hog electricity. This is why scheduling professional tune-ups and maintenance for your HVAC units is critical. A technician can uncover HVAC problems and fix them before they turn into a serious issue and become too costly for you to repair. 

HVAC Operation for Lowering Your Dallas Electric Bills

How you operate the HVAC system will also impact how much you pay for electricity each month. Although it's really a matter of personal comfort, many HVAC systems have an ideal temperature range for maximum efficiency. How do you find out what that range is? Consult the owner's manual or ask an experienced HVAC technician. It's also a good idea to avoid wild swings where you set the temperature. Extreme fluctuations can cause the system to work harder and less efficiently. Also, putting a strain on the system can shorten the lifespan of your AC or furnace. 

How the Thermostat Impacts the HVAC System

The thermostat plays a significant role in how well the HVAC system operates. Try to set the thermostat to the coldest temperature you can tolerate during the winter. On hot summer days, set the thermostat to the highest temperature you find comfortable. Not only will this lower your energy consumption, but it will also extend the lifespan of your HVAC system. It won't be working as hard to maintain indoor temperatures when the weather outside is extreme. Although this may seem insignificant, the impact it will have on your electric bills is substantial. By doing this, you can save 5 to 15% on your electricity bill every year. 

Do you have room in your budget to install a programmable thermostat? Doing so can save you even more money on your electric bills. Old thermostats can also have worn out components that can make them less accurate and, therefore, less efficient. With a programmable thermostat, you can set the HVAC system to a certain temperature when nobody is home. Lowering the amount of heating or cooling you need when the house is empty will lower your energy bills, and also extend the lifespan of your unit. 

Our HVAC Maintenance and Problems Bottom Line

Homeowners can do many things to maintain their HVAC and uncover common problems themselves. Regular, routine maintenance of the HVAC unit not only lowers your energy bills but can also save you money in other ways. 

At SERVPRO North Irving, we can perform an air duct cleaning or HVAC cleaning service in your home to address any indoor air quality concerns and detect any possible HVAC problems. If you uncover a common problem early, fixing it is typically less expensive than if it had gone unnoticed for months or years. A well-maintained HVAC system will also last longer, which saves you money in the long run. Keep these HVAC and home improvement tips in mind to keep more money in your wallet! 

Dallas Tornado Damage Repairs

10/24/2019 (Permalink)

1 Company 100% Restoration in Dallas SERVPRO of North Irving is locally owned and has restored thousands of properties in their 30+ year history. Contact us for Dallas tornado repairs.

Repairing Your Dallas Home After Tornado Damage

What Comes After Roof Tarping and Board-Up?

Temporary repairs like roof tarping and board-up will go a long way to helping the homes avoid secondary damage.  Most homes and businesses have had temporary repairs completed on their properties, and this helps satisfy your insurance company’s homeowner insurance temporary repairs requirement. 

There’s still more that needs to get done before your home is back to normal.  

If you are hiring a restoration company, what comes next? What should you expect?  

Debris Removal

All debris needs to be removed from your home for a few reasons. First, it’s a matter of safety. Second, the restoration company you choose will need space to move in and out of your home. Third, any debris that remains on your yard has the potential to damage the underlying grass.  

A full-service restoration company will handle the debris removal for you, including large trees.  Everything should be hauled away -- not remain on the curb. 

Move-Out

In homes with extensive damage, all belongings may need to be moved out so workers can correctly clean and restore the property.  

The move-out process has to be meticulously documented.  The reason for this is because all documentation is presented to your insurance adjuster so your claim can be validated.  Just as important, you and your restoration company need to know what items can be salvaged and cleaned and what items have to be thrown away.

Every item should be documented, inventoried, and safely boxed.  Then, they should be taken to the restoration company’s cleaning facilities.  The items are unpacked, sanitized, and repackaged. Your items are then put into a storage facility for safekeeping until they can be returned to you. 

Cleaning Your Belongings - Content Cleaning

Cleaning your belongings is important, especially if they were contaminated during the storm.  Your restoration company should first make sure content cleaning is approved by your adjuster -- this will ensure you don’t have to pay for this out-of-pocket in the back end.  

There are different ways your items can be cleaned.  Companies can either use an ultrasonic machine and/or clean items by hand. 

An ultrasonic machine can clean every nook and cranny of your item.  Picture a large, deep bathtub filled with water. Your items will be loaded onto baskets and dipped into this bathtub, which has detergents and billions of small bubbles inside.  In just a few minutes, contaminants are removed from your items. The final steps are to dry the items, document their cleaning, and re-pack them for storage. This is our preferred cleaning method. 

Another method is hand cleaning.  This process is slower than using an ultrasonic, but may be necessary for especially delicate items.  

Cleaning Your Clothing - Textile Cleaning

Textiles are clothing, blankets, soft toys, sports equipment, and shoes.  If your textiles need to be cleaned, ask your restoration provider: Do you clean textiles in-house? 

Many adjusters today will only approve textile cleaning from restoration companies that can provide this service in-house.  

Textile cleaning can be accomplished in a variety of ways.  One of them is dry-cleaning, although this is rarely done in-house with a full-service restoration provider. 

Instead, full-service restoration providers tend to use a process called the Esporta Wash System.  This is a specialty wet-wash system that uses hydraulic pressure to sanitize items back to food-grade safety. We are a Certified Esporta Wash System operator.

Demolition

After your contents have been moved out, your home’s cleaning can begin.  Your home should ideally be cleared of all outside debris before this step starts.  This will simply help the technicians walk in and out of your property without any additional tripping hazards. 

Demolition is a big part of cleaning your home because everything that was broken inside and cannot be salvaged has to be taken out before it can be replaced.  Demolition can take hours to days, depending on the extent of the damage to your property.  

Trash Haulaway

All debris and demolished items should be hauled away at the end of every shift.  During storm situations, city garbage services may run behind schedule. Taking debris away will discourage unwanted visitors from picking your items and will help set up a safe worksite for the following day. 

Reconstruction in Dallas

It’s important to meet the Reconstruction Manager of the full-service restoration company you use.  Ask yourself:

  • How experienced are they?
  • Are they someone I trust and will want to work with for the duration of my project?
  • How will they work with my insurance adjuster to make sure my claim is covered?
  • Will they be available to answer all my questions in a timely manner?
  • How will they guide me through the rebuild of my home?
  • How long do they think repairs will take?

A great Reconstruction Manager should have plenty of experience rebuilding homes.  They should be empathetic to your situation and have the same goal that you do -- to rebuild your home correctly, safely, and as quickly as possible.  

A Reconstruction Manager will have a team of technicians and administrators behind them to help move the process forward.  There should be frequent communication with both you and your adjuster about the process, and they should be available to answer your questions quickly. 

During a storm situation, your home or property is unlikely to be the only one that has been affected.  This, unfortunately, means that some flooring, wall, and other kinds of suppliers may be on backorder which will delay your reconstruction.  If this is the case, expect a great Reconstruction Manager to be upfront and honest about a realistic timeline for your project.  

Post-Construction Cleanup - Structure Cleaning

After the construction is complete, we’re almost done.  Your restoration company should clean up after the work they’ve just completed.  Since reconstruction dust tends to get everywhere, expect your home to be thoroughly cleaned before your return -- air ducts included!

Move-Back

Finally, it’ll be time to move back into your home.  Your restoration company will take all of your clean items out of storage and drop them off at your house.  Ask your company about their unpacking process. Some may simply drop off your items in boxes while others will take the extra step of unpacking and setting your items for you. 

Water Damage Restoration After Tornado in Dallas

Some properties experienced water damage when storms came just a few days after the tornado.  For those properties, the water damage remediation process along with the tornado restoration process is necessary.  

In this situation, temporary repairs (roof tarping and board-up) are still the first necessary measures to take.  They will help keep additional weather out of the home and will make it possible to stabilize your home for mitigation work to take place.  

Dallas water damage restoration includes:

  • Water Removal.  All standing water has to be extracted from your property. The areas it touched need to be sanitized. 
  • Drying.  To help prevent mold growth and further damage, the home has to be dried.  Commercial air movers and dehumidifiers should be installed. 
  • Daily Moisture Checks.  Every day, a technician should visit your property and ensure that the drying plan is going smoothly.  Changes should be made immediately to help the home dry quickly. 

Choosing One Full-Service Restoration Company or Many Companies

Choosing to work with either one full-service restoration company or many different companies is a decision that only you can make.  

By law, your insurance company and adjuster must honor your choice of company(ies) to work with. 

Let’s Finish Getting Your Home Back Together

Our franchise has been locally owned and operated for over 30 years.  In that time, we’ve restored thousands of homes and have worked with insurance companies to process claims.  

If you are looking for a company to help you finish your home’s cleanup and restoration, we’re here for you the rest of the way. 

We are 1 Company for 100% RestorationWe routinely help homeowners in need cleanup and restore their properties -- from start to end.  Our full-service restoration services help make an already difficult time easier to manage because we assign you one point of contact that you know you can always count on to guide you every step of the way.  

We live and work in our hometown of Dallas. When the tornadoes hit, we were fortunate enough to stay safe.  Not everyone is able to say that. Whether you decide to let us be your restoration company or not, we’re here to help our neighbors. 

Contact us if you’re interested in a free consultation.  We’ll visit you at your property, answer your questions, and give you guidance during this difficult time.  

We’re here to help. 

Who's Responsible for Water Damage in Dallas: Tenants or Landlords?

10/6/2019 (Permalink)

woman in black rain boots using blue pool net skimmer in Dallas water damage Whether your landlord or you are responsible for paying for water damage depends on the circumstances that caused it.

Water damage can occur without warning, and it can be costly to fix. But who exactly is responsible for the damages? Is it the landlord or the tenant? This is what today’s blog will try to answer. 

But first…

Signs of Water Damage

Water damage is every landlord’s worst nightmare. Even a tiny leak or a plumbing problem can lead to serious and costly damages. This event is especially true if the problem is left unattended for quite some time. 

Some signs of water damage are easier to spot than others. They include:

  • Puddles or pooling water

Have you noticed an unusual puddle somewhere in your rental property? If so, get it fixed immediately. Even when it is just a minor problem, it is unlikely to reoccur. If it comes back, it may be an indicator of a leakage or seepage problem. 

  • Coldness

Is your home feeling unusually cold? If so, your walls are likely damp. Damp walls draw out heat from the walls leaving your home difficult to heat. 

  • Mold

This is also another common sign of water damage. Mold and water do not go hand in hand—one cannot exist without the other. If you spot a mold growing anywhere in the property, it means there is unwanted moisture somewhere in the property. 

  • Discolored walls

Discoloration is commonly a sign of overflowing gutters. Inspect them as soon as possible. 

Spotting any of these signs can be a sign of trouble. Call your landlord as soon as you can.

When does your landlord become responsible for water damage in Dallas? 

Your landlord ensures you live in a safe and habitable environment. This includes ensuring your rental unit is free from any plumbing problems, says Uptown Dallas Properties

That being said, it also befalls on you to prevent further damages. For example, a supposed serious plumbing leak occurs. Your landlord makes sure you live in a habitable environment. 

In the same regard, as a tenant in Dallas, it is your responsibility to notify your landlord of any kind of problem that threatens your safety. This can help stop problems from getting worse that will eventually cause serious damage to your home.

If you fail to notify your landlord quickly enough, the liability for damage caused to your personal property may be yours to take.

When does a tenant become responsible for water damage in Dallas?  

You may also become responsible for water damage especially if the damage occurs as a result of negligence or carelessness. An example would be if you are out of town and leave the property under the care of a friend. 

For whatever reason, your friend forgets to shut off the bathroom faucet and water flows all over the floor. By the time the problem is discovered, the damage has already taken place, and everything has been soaked. 

In such a case, who do you think will assume the responsibility? It is definitely going to be yours to take. Your friend’s carelessness or negligence will have nothing to do with your landlord.

Another common sign of water damage is overflowing toilets. In this case, the problem must first be established. Is it because of poorly maintained plumbing pipes or is it a result of diapers and facial tissues being flushed down the toilet?

Of course, if the problem is as a result of misuse by the tenant, then the responsibility lies solely with the tenant. However, if it’s because of poor maintenance, then the responsibility becomes your landlord’s.

FAQs

Can renter’s insurance help? 

A renter’s insurance covers your personal property and will normally replace items if they get damaged or stolen. It covers personal items like furniture, electronics, small appliances like toasters, microwaves, coffee pots, and all other belongings.

Nowadays, more and more landlords require insurance as a pre-leasing requirement. For this reason, will a renter’s insurance help? Yes, it can. It is a beneficial backup strategy in the event of property damage as a result of negligence on your part.

Can you break the lease agreement? 

Yes, you can. Your landlord is responsible for providing safe and habitable living conditions, at least as per the Implied Warranty of Habitability law. If your landlord ignores your requests to fix, say, a plumbing issue, then you may be able to break your lease. 

Can you withhold rent from your landlord? 

It may be possible. However, be sure to check what your local laws say first. Some states allow tenants to withhold rent until the landlord acts on a repair problem, while others don’t. 

Back to the original question: who’s responsible for water damage? Is it you or your landlord? Clearly, there is no direct answer here. It just depends on the circumstances that brought about the problem in the first place.

To learn more about Dallas water damage restoration, explore our website!

How to Prevent Mold from Growing or Spreading in Dallas

9/30/2019 (Permalink)

Ugh — mold. Outside of eating fancy blue cheese, there aren’t many instances where it’s welcomed with open arms.

Of course, this isn’t to say that when you’re faced with a mold situation, it’s the end of the world. While it does take some effort to remove mold from clothes, carpet, upholstery, drywall, and other items, it’s a manageable process (a professional mold remediation firm like SERVPRO of Dallas can offer assistance with this). However, undoubtedly, you’re not hoping to find yourself in this position. Luckily, there are numerous preventative strategies that can help you steer clear of a mold problem.

Keep An Eye Out

Awareness is key! It’s a good idea to regularly check a home or structure for evidence of leaks and mold. Several areas tend to be culprits:   

  • Roof
  • Ceiling
  • Walls
  • Pipes
  • Plumbing fixtures and leaky appliances
  • Poorly sealed windows, doors, showers, and tubs
  • Foundation problems

If you notice water stains or splotches of mold growth, it should be addressed immediately. Obviously, if there is visible water seepage or damage, you should fix the source of the leak right away so it doesn’t encourage mold growth. If signs of mold are present (i.e. musty smells, significant condensation/dampness, or fuzzy patches of black, blue, green, white, or yellow), you may need a mold inspection. Mold can turn up in spaces that are invisible to the naked eye.

Ensure There Is Proper Ventilation and Air Flow 

Where there’s moisture, mold finds a way. Many areas require proper ventilation including

bathrooms, kitchens, basements, crawl spaces, and laundry rooms. It’s important to note that this isn’t an exhaustive list. Really, mold enjoys moisture in any setting. If you notice any water stains or condensation where there shouldn’t be, it’s an indication there’s a moisture issue.

A solution is to utilize ventilation fans in high-moisture areas. The capacity of these fans is measured in cubic feet per minute (CFM). For instance, a fan for a small bathroom should operate at one CFM for every square foot of space. The Home Ventilating Institute is an excellent source for fan guidelines.

Moreover, you can facilitate airflow throughout a building or home. This helps cut down on moisture. When it’s possible, open your windows to allow fresh air inside. Also, try keeping your closet and bedroom doors open. And, leaving some space between your walls and furniture can promote better air circulation. 

If you should find a humid environment has caused mold growth on your belongings, it may be time to call in an expert. In many situations, there are specific processes to remove mold from clothing and other items.

Understand And Control Humidity Levels

Taking ventilation and airflow a step further, it’s wise to monitor the humidity level. Generally speaking, you want to keep humidity at around 30 to 50 percent. Moisture meters can give you a reading of the moisture content in various materials. These devices are available for purchase at your local home improvement store.

To better control humidity, It may be worth your while to invest in dehumidifiers. Plus, it’s not a bad idea to couple dehumidification with air filtration. An air purifier with HEPA filter works well for cleaning the air and removing some airborne mold spores.

Keep Everything Clean And In Working Order

Not too hard, right? If you keep your home or business tidy, it can help reduce the chance of mold growth. When there are conditions that mold likes, it can start growing in 24 hours! Fortunately, there are some simple steps for battling a potential mold invasion:

  • Fix leaks as soon as possible
  • In high-moisture areas, keep all surfaces clean and dry
  • Make sure water is drawn away from the building structure (the ground slopes away from the foundation)
  • Clean and dry shower and tub walls with a squeegee
  • Re-caulk and re-seal plumbing fixtures when necessary
  • Dry out wet materials as soon as possible (towels, mats, rugs, loofahs, etc.)
  • Inspect your roof and crawl spaces at least twice a year
  • Clean downspouts and gutter guards
  • Check houseplants for mold

Also, if you have wet clothing, don’t let it sit in an enclosed space. You don’t want items to become a breeding ground for bacteria and fungus. As touched upon earlier, it is possible to remove mold from clothes; however, you may not want to experience what happens before that point. You could end up dealing with anything from fabric discoloration to skin and breathing problems.

Prevent Mold In The Refrigerator

It happens to the best of us. We forget about the leftovers shoved in the corner of the refrigerator until a gross discovery — a once delicious meal has turned into a moldy mess.

Certainly, we’re not saying that food mold is always dangerous. However, given the transient and airborne nature of mold spores, it can cause further problems like mold growth in other parts of the refrigerator. Additionally, spores can also travel into your respiratory system and cause irritation.

If you find moldy food items, don’t open the container. Place the items in a sealed bag and discard it as soon as possible. As far as fresh food, try to always store it in a sealed container.

Also, surely, you’ve heard the old trick of placing an open box of baking soda in the fridge. This is still a viable preventative measure. The pH composition of baking soda is such that mold is unable to thrive. It helps clean air as it moves through the appliance. 

When Mold Has Already Invaded Your Dallas Home 

If you got to this article a bit too late and you fear you’re in the midst of a mold intrusion, don’t worry. There’s support out there!

When you entrust a licensed mold company like SERVPRO to perform remediation services, you can feel rest assured that the job will get done quickly and correctly. Our IICRC certified technicians use the latest technologies and processes to properly treat mold. Furthermore, our firm is the only SERVPRO in Dallas who is certified to use the Esporta Wash System, the leader in textile restoration.

If you’re in the Dallas area, you never have to battle mold on your own! SERVPRO is a full-service firm and can handle anything from removing mold from clothes to tearing out and rebuilding mold-infected parts of a structure. Contact SERVPRO of North Irving to learn more!

7 Most Common HVAC Issues in Dallas & How To Solve Them

9/22/2019 (Permalink)

How often do you think about your HVAC system? If you’re like most people, probably not too often. The home is a place of comfort. It’s where you go to retreat from all the stressors of life.

It’s easy to forget the air in your home is highly regulated by a complex system. But, don’t let the word “complex” fool you. While intricate technology is certainly a part of any cooling and heating unit, it’s not difficult to make sure it’s functioning as best as possible. Once you understand the common HVAC problems and how to deal with them, you can greatly reduce the chance of an expensive and uncomfortable ordeal. 

1. Common HVAC Problems in Dallas: Neglecting Regular Maintenance

This is a big one that gets the best of a lot of people. Don’t feel bad if it has happened to you. Again, when you’re in the serenity of your home, it’s easy to forget things go on behind the scenes. Plus, even with regular maintenance, normal wear and tear can cause issues. If you notice any of the following, it may be an indicator that repairs are needed: 

  • A sudden increase in heating and cooling bills
  • Low or no airflow
  • Hot and cold spots in one area
  • Air conditioner is blowing warm air
  • Unusual noises (i.e. whistling or squealing sounds)
  • Unpleasant smells 

These issues should be checked out as soon as possible since it may mean your HVAC is under too much stress. If it continues in a weaker state, the heart of the system (aka the compressor) could fail. Unfortunately, a dead compressor often results in the need to replace an entire unit. To avoid common HVAC problems, it’s recommended to have your unit inspected by a professional every year. 

2. Clogged Filters and Vents

Your HVAC filters have the important job of “grabbing” debris out of the air before it reaches the ducts. When dust and other particles collect in your ductwork, the unit can become clogged. This causes the system to work harder because the airflow is restricted. What’s more, if the filters aren’t properly catching pollutants, you could end up with poor indoor air quality. In addition, if vents are closed or blocked by furniture or other items, airflow can be compromised. The solutions are simple: 

  1. Replace your filters at least every quarter.
  2. Have your vents and ducts inspected and cleaned every three years.
  3. Make sure all your vents are open and free of obstructions.

3. Leaks

Another one of the most common HVAC problems is leaking refrigerant and/or water. Refrigerant is a substance in the evaporator system that’s essential in dehumidifying, absorbing heat, and cooling air. When refrigerant levels are low, the air pushed out will be warmer than it should be. If left in this state, the unit will start to work harder than it should. A technician should be able to pinpoint the cause of the low levels.

Also, if you notice water around the evaporator area (located near the blower fan on the inside of the unit), it could be because the drain line is clogged. Cleaning the line yourself is an option; however, it might be a good idea to have a technician take a look to see if there is anything else causing the leak. 

4. Dirty Coils 

In your unit are two coils — evaporator and condenser. Simply put, the evaporator coil picks up heat from indoor air while the condenser coil transfers the heat to an outside environment. Dust and particles can collect on these coils, causing a decline in the system’s efficiency. In many situations, this is a result of not cleaning the coils at least once a year and/or not changing filters regularly. 

If you have an outside AC unit, you might’ve heard you can hose down your coils. The process is a bit more complicated than this. While you can employ DIY cleaning strategies, we must put out the warning that condenser coils have fins that can bend under water pressure. For safe, thorough cleaning, try to find a reputable air duct and HVAC cleaning company.

5. Thermostat Failure

In some cases, common HVAC problems such as uncontrollable temperature fluctuations may come from a malfunctioning thermostat.  Luckily, this is often a quick and easy fix. First, check the owner’s manual to see if the thermostat runs on batteries; it may be as straightforward as replacing them. Next, if it’s not a battery issue, reference the manual again to see if there’s an issue with programming (if your thermostat is programmable).

Of course, if the problem consists — you guessed it — it’s probably time to call in a technician to investigate. 

6. Blower Fan Issues 

HVAC units have fans that blow air through ductwork. As you can probably surmise, when those blower fans stop working, the air stops flowing. This can be caused by the buildup of dirt or a blower motor failure. A trained tech should be able to find the exact cause of the issue.

Another complication is the blowers running constantly. Prior to hiring a technician, check your thermostat; it could be the fan is set to “on”. In this instance, it’s as easy as turning the fan off.

7. Other Common HVAC Problems

Obviously, what we’ve provided today is not an exhaustive list. An HVAC system is an impressive piece of technology with many moving parts. In addition to the complications listed above, there are some other issues that may be culprits:

  • The valves that block or regulate airflow in the ducts (dampers) are imbalanced
  • The furnace or AC unit has tripped a breaker or blown a fuse
  • The furnace has a pilot light that’s out or its ignition device is malfunctioning
  • A gas or electrical problem

Reach Out to SERVPRO for HVAC Services in Dallas

If you’re in the Dallas area and need help with inspecting and Dallas air duct cleaning for your HVAC system, get in touch with SERVPRO of North Irving. We’re licensed, certified, and understand how to handle common HVAC problems. Plus, we work on both residential and commercial projects. We’re a breath of fresh air in more ways than one (sorry…we couldn’t help ourselves)!

Feel free to reach out by filling out an online form or calling us at (972) 986-7677.

The Typical Tools Professionals Use for Mold Treatment in Dallas

9/17/2019 (Permalink)

Technology is a wonderful thing, isn’t it? From personal assistant robots to intelligent refrigerators, we’re all surrounded by devices that make our lives more convenient.

As you’re probably aware, there are many instances where innovation extends beyond convenience and into the realm of health and safety. This is the case in the mold remediation industry. Over the years, experts have perfected the process of inspecting and treating mold. It’s helped protect a countless number of folks from the harmful effects of dangerous fungus. 

As Dallas mold remediation specialists, SERVPRO utilizes state-of-the-art equipment to ensure treatment is done quickly and safely. If you should ever find yourself with a mold problem, below are some of the tools you should expect will be fighting on your side. 

Water Extraction

When water finds its way into carpet and furniture, the lifecycle of mold can begin. A vital first step is to get rid of rogue water. At SERVPRO, we utilize industrial-strength machinery to ensure water and other troublesome liquids are properly extracted.

1. Submersible Pumps

When submerged, this device manipulates the water pressure in a way that causes the liquid to be pushed into the pump. It can then be safely disposed of.

2. Industrial Wet/Dry Vacuums

A professional wet/dry vac provides powerful suction for heavy-duty water and soil pickup.

3. Truck-Mounted And Portable Extraction Units

The vacuums within these units can quickly remove excessive amounts of water from a flooded structure. 

Moisture Meter

A moisture meter is something SERVPRO experts regularly use when performing mold remediation in Dallas. The device detects the moisture content in materials such as drywall, wood, fiberglass, and plaster. It’s a non-invasive way of seeing how much moisture is present. It’s key to get readings as soon as possible since a moist environment can cause mold to grow within 24 to 48 hours. 

Infrared Cameras 

An infrared camera is essential in the inspection process. It’s another non-invasive device that measures the heat signature of a scanned area/surface. The device provides a highly-trained technician with a thermogram, which is essentially a colorful display of the readings. This tells the tech where moisture and humidity are high. Simply put, it finds moisture in places that are hidden to the human eye. 

Drying Equipment

Once the water is properly removed, affected items must be fully dried. If any moisture is left behind, mold finds its way in. With a proper mold remediation company, here is what you should expect as far as the drying process: 

  • High-volume air movers for blowing air over concerning areas and evaporating the moisture
  • Dehumidifiers for reducing the humidity in the air
  • Desiccant (a drying agent) for absorbing moisture 
  • Moisture detection equipment for monitoring the moisture daily until the drying goal is reached

Containment Equipment

When mold spores find moisture and start to colonize and spread, that’s when you might find yourself with a significant problem. If there are mold-infested spots in your property, it’s imperative to contain the area so the spores don’t travel through the air.

With over 30 years’ experience providing mold remediation services in Dallas, we have perfected the process of safely isolating problem areas. If necessary, SERVPRO techs will carefully set up physical barriers around mold-affected regions. The “chambers” create negative pressure which allows air to move through, but not out of, the isolated spaces.

HEPA Filtration

Containment is usually coupled with HEPA filtration installation. These devices “grab” the microscopic mold spores flying through the air to prevent them from traveling during the remediation process.

Thermo-Hygrometer 

A hygrometer helps with determining relative humidity. In layman’s terms, it measures the water-air mixture as it relates to the temperature. It calculates a figure based on how much water vapor the air could hold at a specific temperature. 

If the relative humidity is high, there is an increased chance of mold growth. A thermo-hygrometer can be used to continuously measure relative humidity. It shows when proper dehumidification levels have been reached.

Borescope

A borescope gives a technician the ability to thoroughly inspect hard-to-reach areas for mold. Basically, it’s a digital camera that has a flexible, snake-like tube attached to it. It’s excellent for viewing spaces like HVAC ducts and pipes.  

Esporta Washing System

The Esporta system is crucial in cleaning, sanitizing, and restoring clothing and textiles. The machine utilizes hydraulic pressure and specialized detergents to gently (but effectively) force contaminated particles out of soft contents.

SERVPRO is one of the only Dallas mold remediation firms who are Esporta certified. We’ve used the system to successfully clean over 100,000 items.

Protective Equipment 

It’s probably not a surprise to hear that safety equipment is necessary when dealing with mold. The point here is to explain that most professionals will utilize personal protective equipment for any size job. Don’t stress out if you see a technician wearing the following gear:

  • Hazmat suits
  • Safety goggles
  • Safety gloves
  • Protective boots
  • Respirators with filters

 These items are to ensure the tech’s health and safety in the case they find something hazardous while working. It’s not because your mold problem is out of control.

Odor Removal, Cleaning, And Sanitation 

If water damage has caused mold, you may find yourself with an odor issue. A qualified remediation firm will use air scrubbers that pull in and filter pollutants. Additionally, they may use thermal foggers and deodorization agents for capturing airborne contaminants. And, if necessary, they also employ OSHA-approved disinfectant products to stop the growth of harmful microorganisms. Overall, the goal is to control air quality and remove stubborn odors.

Word Of Advice: Mold Remediation vs Mold Removal in Dallas

We’ve decided to leave you with a bit more guidance. At SERVPRO, we’re always honest and upfront with our customers. “Mold removal” and “mold remediation” shouldn’t be used interchangeably. This is because mold is everywhere in nature; there are harmless forms that surround us all the time. It is not possible to remove 100% of mold from the environment. The purpose of remediation is to get mold down to the “natural” levels that are safe. Be cautious of a company that tells you they can guarantee complete mold removal. 

If You’re In The Dallas Area And Have Mold Problems… 

For mold remediation in Dallas, contact SERVPRO of North Irving. We’re available 24/7 for emergency contact and can get immediately started on your job. With over 300,000 restored properties under our belts, we know a thing or two about mold cleanup!

10 Steps You Should Take After a Dallas Fire

8/19/2019 (Permalink)

Fire is not something that people think about too often. That is until it affects them in some way.

When fire ravages your home or office, it can be a stressful and confusing time. It can leave you feeling vulnerable and alone. However, you don’t have to deal with the aftermath of a fire on your own. There are Dallas fire cleanup companies who can help you understand and navigate the entire process.

If you ever find yourself in the midst of a fire disaster, don’t lose hope. Stay calm and remember the steps to take following a fire. Before you know it, things will get back to normal and you’ll be “back on your feet”. 

1. Initiate Emergency Contact

First things first, when dealing with a complicated fire situation that’s out of your control, it’s best to call in emergency responders. It’s not the same for all parts of the world but in the U.S., you should dial 911. When your local fire department responds, they should eventually compile a fire report. Don’t forget to ask how to get a copy of this report. 

Next, research the fire cleanup companies in your area. There is one thing to remember here: Don’t settle for anything less than 1 company who can provide 100% restoration. In the Dallas area, SERVPRO is a full-service fire and water damage restoration firm. With a wide range of services, we’re a one-stop-shop for customers:

  •     24/7 emergency service available
  •     Board-up and roof-tarp services
  •     Water damage remediation
  •     Cleaning and taking inventory of belongings
  •     Help with moving in, moving out, and storage
  •     Restoration of textiles and electronics
  •     Removing smoke and fire odors
  •     Roof replacement
  •     Reconstruction (if we tear it out, we’ll rebuild it)
  •     Live, 24-hour security

During initial contact, we ask questions about the fire event to determine what equipment and resources are appropriate. Then, we arrange to begin the cleanup and restoration job immediately.

2. Make Sure It’s Okay To Enter The Building

Before you or anyone else enters a fire-damaged building, make sure to get the go-ahead to do so. Depending on the severity of the fire, structural integrity could be compromised. Emergency responders should advise when it is safe.

3. Contact Your Dallas Insurance Provider 

Let your homeowners' insurance company know about the fire. This is when you should give them the details of the disaster restoration company you want to use (i.e. tell them you’re using SERVPRO for cleanup and reconstruction). The adjuster should give you a claim number to pass along to the cleanup company. Always remember that it’s your right to go with a fire damage restoration firm of your choosing. 

4. Schedule An Inspection and Fire Damage Assessment

Once you’re given the okay to re-enter a structure, it’s time to get to work (or rather, put the fire cleanup companies to work). An inspection should be completed to identify the extent of the fire damage. This is key in establishing the right plan of action. 

When our SERVPRO technicians visit a property, they conduct a comprehensive inspection. They document the scope of the damage and prepare an estimate for the client’s insurance company. From there, our team works with insurance adjusters to get the claim approved as soon as possible. After claim approval, we can move forward with additional fire damage services.

5. Secure The Property

As previously mentioned, fire can result in damage to the structural integrity of a building. In some situations, the walls, windows, and roof are weakened to the point where belongings are exposed to the elements (and possibly criminals). 

The solution here is to immediately tarp the roof and board up the exposed areas of the building. This not only protects the structure from further damage but also provides some security. Fire cleanup companies like SERVPRO are experienced in board-up and roof-tarp services. Moreover, if it’s necessary, we’ll send a security guard to watch your property while it’s exposed. 

6. Find Shelter

Unfortunately, a fire can do so much damage to a home that it’s deemed temporarily unlivable. In this case, you’ll want to organize for a place to stay. If you don’t have family members or friends who can provide shelter, there are other resources available such as Insurance policies with short-term housing options, disaster relief organizations, and government programs dedicated to large-scale disasters (i.e. FEMA or state agencies) 

7. Employ A Water Removal and Drying Service

 If water is present, it should be handled in a specialized manner. Hidden moisture can cause a whole mess of problems including mold and bacteria growth.

When considering fire cleanup companies, look for a firm who has extensive experience in water removal and extraction. For example, our SERVPRO utilizes state-of-the-art equipment to ensure water is properly removed and items are effectively cleaned. Additionally, we are the only SERVPRO in Dallas who is Esporta certified (we can clean textiles affected by contaminated water). 

But wait, there’s more. We carry a whole host of other certifications as well:

  •     WRT (Water Damage Restoration Technician)
  •     ASD (Applied Structural Drying Technician)
  •     FSRT (Fire & Smoke Damage Restoration Technician)
  •     IICRC Certified Firm
  •     OSHA (10-hour General and/or Construction Industry Training Program)
  •     RRRP (Lead-Based Paint Activities and Renovation)
  •     ECTP (Employee Certification Training Program)

8. Remove Smoke and Soot

After a fire, there’s a ton of cleaning work to do. More than likely, you’ll find soot on belongings. And, there may be an overwhelming odor of smoke. Qualified fire cleanup companies should be well versed in the specific procedures to clean smoke and soot.

At SERVPRO, we use propriety chemicals to remove smoke and soot. We clean the entire property as well as the items inside to ensure all smoke particles are eliminated.

9. Clean and Sanitize Structure and Belongings

If items and structures are salvageable, they should go through a heavy-duty cleaning and sanitizing process.

After we remove smoke and soot, we clean, sanitize, and disinfect belongings to bring them back to pre-fire condition. This includes using ozone, air scrubbers, or foggers to deodorize property and possessions.  

10. Restore The Structure

Restoration involves anything from minor repairs to reconstruction. Keep in mind not all cleanup firms can provide full restoration services. Many companies will tear out damage, but they’ll leave the homeowner or business owner deal with reconstruction.

As a full-service restoration firm, the techs at SERVPRO of North Irving can rebuild anything that needs to be torn out. We work hard to ensure properties get back to their former glory.

Rely On a Dallas Fire Cleanup Company You Can Trust

Really, it comes down to finding a company who can do all the heavy lifting for you. Our goal is to take as much weight off our customers’ shoulders as we possibly can. You should expect nothing less than this! 

If you’d like to learn more about our SERVPRO services, get in touch!

Common Causes of Fire Damage in Dallas

8/9/2019 (Permalink)

fire damaged torn electrical wiring We are a full-service SERVPRO in Dallas ready to restore any property in need of fire damage restoration. Call or contact us anytime.

Fire damage can be devastating. As we all know, a fire can be detrimental to your property, health, and pocketbook. But, we can tell you that property fire damage can be overcome. It’s possible to bounce back.

You may be here looking for advice on the aftermath of fires, which we have plenty of information on.  If you are fortunate enough to not have experienced fire damage, we have recommendations on how to prevent fire damage from happening. 

SERVPRO technicians have been restoring properties after fire and water cleanup for decades.  When folks are looking for fire restoration in Dallas, we’re the ones they call.  For this reason, we’ve decided to share the most common causes of fire damage as well as how to prevent them.

1. Cooking

We’re starting with the leading cause of home fires and fire-related injuries. It’s no wonder why kitchen fires pose a fire threat.  After all, it’s where open flames and heat live.  It’s relatively easy for items such as oil, food, clothing, and paper towels to quickly catch fire.

Fortunately, the best way to prevent kitchen fires is simple: pay attention to what you’re cooking.  If you have to walk away when the stove or oven is on, make sure someone else is watching it in your absence.

Kitchen fires are the main reason why we’re called in for residential and commercial fire damage restoration in Dallas.

2. Smoking

Smoking is the number one cause of residential fires resulting in death. You’ve probably heard the stories before: someone falls asleep while smoking and wakes up to a burning bed or couch. Or, a cigarette doesn’t get fully extinguished so it continues to burn until it turns into a big fire.

Simply put, smoking indoors is not a safe practice. And, it’s not just cigarettes that we’re talking about. E-cigarettes also pose risks since some malfunctions can cause them to explode. If you need a cigarette or e-cig, try only using them outdoors. And, when putting out a cigarette, ensure that it is properly extinguished.

3. Heaters

Following cigarettes, the portable heater is the next major cause of fire-related deaths. It’s all innocent enough. It gets cold in the winter so you fire up the furnace or heater. But, you may also break out the space heater to help you get a little toastier. This is fine, but just be careful while it’s on.

When using a portable heater, place it in an area that’s free of curtains and furniture. Also, keep your clothing and body parts away from the heating elements. And, don’t leave a small heater running if you’re not around to keep an eye on it.

Energy.gov has a lot more safety information for portable heaters

4. Malfunctioning Appliances and Wiring

Appliance and/or wiring issues are the leading causes of electrical fires. A significant problem that arises here is that these fires are often hard to extinguish since water conducts electricity.

There are many possible culprits of electrical fires:

  •     Faulty outlets
  •     Frayed cords
  •     Aging appliances
  •     Running cords under carpet or rugs
  •     Too many plugs in one outlet or power strip

You have the ability to control what appliances you use and how many electrical items are plugged in.  When it comes to wiring issues, however, it’s wise to enlist the help of an electrician to figure out the problem.  The best preparation for electrical fires is to make sure you have a fire extinguisher that handles class C fires (there should be a label on the canister).

If an appliance catches fire, unplug the device as soon as you can (or turn off the electricity if you can’t get to the plug).  If you find yourself without an extinguisher when a small electrical fire breaks out, try pouring baking soda over the flames. 

We’re a SERVPRO in Dallas

No matter the cause, we’re always here to help our neighbors in need of fire cleanup.  We are a full-service fire damage restoration company with a team of experts ready to help. 

Call or contact us anytime for a free disaster cleanup estimate.  

5.  Chemicals

If you’re like a countless number of homeowners and business owners, you probably have a spot where you keep chemicals. There’s a good chance that a flammable liquid is lurking around in there somewhere.

Reading the labels on your chemicals, pay attention to the storage recommendation, and follow it accordingly.  And, when you’re using a flammable chemical, handle it with care.

6. Fireplace

Fireplaces are excellent for setting a cozy mood, but, a fireplace holds a hidden danger: buildup. Creosote is a flammable matter that can build up and cause a fire to spread from a chimney to other parts of a building or house. Also, animals can get into chimney spaces and leave behind fire-catching debris.

Luckily, there aren’t too many steps involved in fireplace maintenance:

  • Look for brown or black buildup in the fireplace and chimney.
  • Check for critter nests and debris.
  • If you notice any problematic material, utilize a chimney sweeping service.
  • Perform a fireplace inspection at least once a year.

7. Candles

Candles are delightful. It’s a wonderful way to enjoy the smell of cake and cookies without the calories! However, an open flame is always a hazard.

Responsible candle ownership is key here.  Never leave your candles unattended, always blow out lit candles before you leave a room, and make sure there are no flammable items near your candles (i.e. paper, facial tissue, and chemicals).

8. Childhood Wonderment

We’re sure your children (and the children you know) are little angels.  It’s just the nature of kids to be curious (and sometimes even a little mischievous).  It’s not unheard of for a child to light a small fire that quickly rages out of control. 

Teaching kids the dangers of playing with fire is important.  If you have matches, lighters, or flammable liquids, put them in a safe place that’s not accessible to children.  Additionally, regularly check your smoke detectors to make sure they’re functioning correctly.

30+ Year Leader in Dallas Fire Damage Restoration

For over 30 years, SERVPRO of North Irving has been a go-to fire damage expert in North Texas.  We are the preferred fire cleanup company for many insurance companies because we help our clients from start to end--from cleanup to reconstruction. 

Our franchise specializes in fire damage assessment, smoke and soot removal, emergency board-up and tarp services, and cleaning and repair.  Plus, if there is water present after firefighting efforts, we handle water damage restoration, too. 

Call or contact us anytime.  We’re here to help. 

Dallas Home Upgrades to Protect You From the Next Big Storm

8/9/2019 (Permalink)

Dallas Home Upgrades to Protect You From the Next Big Storm

You know how the old saying goes: It’s better to be safe than sorry. No matter where you live, there’s a decent chance that harsh weather will affect you at some point. It’s just the nature of, well, nature. 

It’s impossible to predict exactly when a storm is going to hit and how bad it’s going to be. Sure, meteorologists and doppler radars give it a good go; however, Mother Earth doesn’t always enjoy playing by the rules of others.

As water damage inspection specialists, we at SERVPRO have dealt with a lot of nature’s handiwork. We’ve found that the best defense against a storm’s destruction is preparation. Below are some easy steps you can take to help ensure your home is ready to “battle” severe weather.

Stabilize Your Roof

It can be argued that in a wind situation, the roof is the most vulnerable part of a home. Obviously, one reason is that it’s generally the first structure to be hit with the elements. But, more importantly, strong winds can affect the air pressure in a way that causes a roof to be lifted from its support. If that wasn’t clear, we’ll say it in another way: Wind can rip your roof right off of your house. 

First and foremost, regular roof maintenance is key. Clean your downspouts and gutter guards. Also, check on your roof at least twice a year. Look for issues like moss, cracks, or damaged/missing shingles. Any problems should be addressed as soon as possible. If you notice evidence of water leaking into your attic (i.e. stains on sub roofing or moisture on attic walls), you should consider a water damage inspection.

When it comes to upgrading a roof for protection, a good strategy is to utilize roof to wall attachments. A simplified way of explaining this is it’s the process of attaching heavy-duty straps or clips from the roof of a house to its structure.

In addition, you may also want to employ a sealed roof deck. Basically, this is a layer of protective material that stays in place underneath your “main” roof. In the unfortunate situation of a roof being blown off of a structure, it helps prevent water and debris from getting into the home and causing undue harm.

Understand Your Insurance Coverage

We’ll admit this isn’t necessarily a home upgrade in the traditional sense. Adding a change, also known as a rider or endorsement, to a home insurance policy probably doesn’t make you feel like you have a newer house. However, it’s worth mentioning that it’s vital in protecting you against devastating renovation costs.

You can’t assume your policy is going to safeguard your home from any type of weather. Homeowners insurance policies vary in the kind of disaster events they cover and it’s up to you to purchase what’s right for your home and location. In general, a homeowners policy does not automatically cover hurricanes, earthquakes, or floods. If you’re not comfortable with reviewing your insurance documents to locate the specific coverage or exclusions, you can simply ask your insurance agent or underwriter about it. 

Also, while we’re on the subject of insurance, it’s recommended you should document your belongings (take pictures and note what each item is, where it is in the home, and any applicable model or serial numbers). When SERVPRO techs perform a fire and water damage inspection, they take photos and measurements of your possessions to assist in the claims process; however, you should still do your own home inventory before dealing with an emergency situation.

Seal Your Doors and Windows

If there’s any part of your home that’s exposed, wind and water are going to do their best to exploit it. Prior to a storm, it’s important to properly fortify your windows and doors. This includes a garage door and any skylights.

It’s not hard to find storm shutters and doors at your local home improvement store. If you’re a DIY-type person, you can make your own shutters with plywood (if it’s at least 3/4 inches thick) or corrugated metal. Also, you can place braces behind your garage door and doors.

Secure Outdoor Items

Yup, one of the best ways to protect what’s inside is to pay special attention to what’s outside. Strong winds can turn objects of any size into dangerous projectiles.

Try to keep all of your bushes and trees trimmed and neat. Clean up any debris so it’s not scattered about. If you have large furniture or equipment in your yard, consider using stakes and anchors. If it’s possible, bring all smaller items inside. This may be your garbage cans, lawn ornaments, plants, or any other object that can’t be securely anchored down.

Prepare An Emergency Kit

We’ve discussed the subject of preparing emergency kits before. While our advice was specifically about hurricane kits, the concept applies to any storm or natural disaster event. 

Here are some of the items you should keep in a basic emergency kit: 

  •     First-aid kit
  •     Garbage bags and ties
  •     At least three days of water (one gallon of water per person, per day) and non-perishable food
  •     Manual can opener
  •     Cell phone batteries and car charger
  •     Hand-crank or battery-operated radio
  •     Extra batteries
  •     Matches
  •     Soap, toilet paper, and wet wipes
  •     Emergency preparedness documents
  •     Whistle

Know That You’re Not Alone

Yes, we know this isn’t an upgrade or preventative measure but it still matters. An emergency situation can leave you feeling confused and defenseless. It can be overwhelming and keep you from taking steps that are immediately necessary. When you have the support of an expert cleanup and restoration company, you get back to your pre-storm life faster.

In the Dallas area, the company of choice is SERVPRO of North Irving. We have a reputation for providing our customers with impeccable service and a keen sense of understanding. Not only do we provide 24-hour emergency disaster restoration services, but also we work with a customer’s insurance company to help speed up the claims process. Ultimately, we strive to take as much stress off of a storm victim’s shoulders as we can.

To speak with someone about fire and water damage inspection, cleanup, and repair, send us a message or give us a call at (972) 986-7677.

Commercial Air Duct Cleaning in Dallas

8/8/2019 (Permalink)

before and after image of a Dallas commercial air duct, dirty on the left and clean on the right SERVPRO offers commercial air duct cleaning in Dallas. Call today for a free inspection and estimate: (972) 986-7677.

Commercial Duct Cleaning in Dallas

Commercial air duct cleaning requires specialized tools, techniques, and training to get the job done right.  Our technicians are trained to handle air duct cleaning of any size in all kinds of facilities, including manufacturing facilities preparing for inspections by the FDA

SERVPRO makes the Commercial Air Duct Cleaning Process simple and convenient for our clients.

Step 1: Call Us to Schedule A Free Inspection and Consultation

Call us right now and let us know what you’d like to get done.  We’ll typically ask you:

  • How many HVAC units do you have?
  • How many duct openings are there?
  • How high are your ceilings?
  • What size filters do you have?

Answering these questions helps us show up at your property prepared for your inspection.  While we’re there, we’ll ask you to walk us through your property and answer any more follow-up questions we might have. 

We’re available by phone 24-hours a day, and we’re waiting for your call right now. 

Step 2: Receive Your Commercial HVAC Cleaning Estimate

We’ll get right to work preparing your estimate.  In just a short time, it’ll be emailed to you for your consideration.  The project can start as soon as you give us permission to begin work. 

Step 3: Schedule Service - Also Available After-Hours and Weekends!

Business interruption is expensive.  We’re a business, too, and we understand the importance of finding a solution that allows your business to continue operations as quickly as possible or, even better, not stop them at all.  

We make ourselves available to clean commercial air ducts when it’s most convenient for our clients, including:

  • Regular business hours
  • After-Hours
  • Overnight
  • Weekends
  • Holidays

If your commercial property requires special considerations, just let us know.  We’re happy to find a solution that works for you. 

Ready to Get Started? 

We’re ready when you’re ready.  Give us a call or contact us now to schedule us to visit your property.  We service all 

Commercial Cleaning Before An FDA Inspection

We have helped commercial properties, including manufacturing facilities, help prepare for FDA inspections.  Our cleaning package includes:

Do you need other specialty cleaning services to prepare for your inspection?  Just let us know.  

Mold in Commercial Air Ducts

Mold in commercial air ducts often grows in buildings with high moisture or those with inadequate ventilation.  Finding mold in air ducts isn’t what anyone wants, but it can be taken care of. 

If we find mold during our inspection of your property, we can take care of it, too.  Our franchise is a licensed Texas Mold Remediation Contractor, and we’ve helped remove mold from commercial air ducts for many businesses and commercial properties in Dallas, Texas.  

Every commercial mold remediation project is custom planned for our clients. Just like with regular cleaning, mold remediation can happen:

  • Regular business hours
  • After-hours
  • Overnight
  • Weekends
  • Holidays

Need more details on commercial mold remediation?  Give us a call.  Our mold remediation experts will be happy to answer your questions. 

Multi-Stage Air Duct Cleaning

Many businesses choose to clean their air ducts in stages.  The reasons for this vary from budgetary to simply being unable to close their entire facility down at one time.  We are happy to grant these special requests from our clients. 

If your commercial air duct cleaning project needs to be staged, we’ll create a schedule to take care of you.

Simultaneous Commercial Carpet Cleaning

As our commercial air vent technicians get to work on your ducts, we can also perform other commercial cleaning services on your property.  The most popular add-on is commercial carpet cleaning.  Our cleaning technicians can work on your floors and rugs at the same time.  Many businesses bundle our services to refresh their entire space. 

  • Commercial Cleaning Bunding Discounts Available
  • Happens Simultaneously with the Air Duct Cleaning
  • Clean and Refresh Your Entire Workspace

We’re a Full-Service SERVPRO in Dallas

Our franchise has been serving our home of Dallas for over 30 years.  We are a full-service SERVPRO in Dallas available to clean and restore any business and commercial property in North Texas.  

Call us today to schedule a free consultation!

In Need of Repairs in Dallas? Know When to Use Homeowners Insurance

7/17/2019 (Permalink)

Dallas home repairs If your Dallas home is in need of repairs, the professionals at SERVPRO can help you navigate your homeowners insurance claim.

For some folks, insurance is a double-edged sword. They know they need insurance in case there’s a disaster, but they certainly don’t want to be faced with a disaster despite the “investment” in insurance. But, the fact of the matter is it’s a necessity and every homeowner should have it. It is a good thing.

Generally speaking, a covered insurance claim is designed to “make you whole”. In other words, it gets your home to the pre-damage condition. In insurance-speak, this is called indemnity. The problem that arises here is claims can result in higher premiums or possible policy cancellations. There are some situations in which an insurance company may question the validity of a claim:

  • The costs of repairs or replacement do not exceed the policy deductible.
  •  The damage and claim fall underneath the exclusions section of the policy.
  • The damage and claim could’ve been prevented. 

It’s possible the last point gave you pause. Surely, a natural disaster isn’t preventable. However, let’s say a natural disaster causes damage to a roof that’s in obvious disrepair. This may end up a denied claim. For this reason, we’ve decided to share some preventative measures and fixes that are more cost-effective to handle yourself versus using home insurance.  

Take Care of Your Roof

Remember when we mentioned the hypothetical roof problem?

If maintained properly, roofs should last about 25 to 30 years. The first inspection should occur 10 years after installation with additional inspections happening every 3 to 5 years.

As far as what you can do on your end, try to look over your roof at least twice a year. Check for damaged or missing shingles. Also, make sure to clean any gutter guards and downspouts so water can flow easily from the roof.

When it comes to a roof, you typically have a good idea of when to use homeowners insurance. For example, if your roof is in great condition and damage is caused by a what your insurance policy considers a covered peril (i.e. fire, wind, hail, etc.), there’s a decent chance a claim is in order. On the other hand, if the damage is due to wear and tear or poor maintenance, a claim denial may be on the way.

Prevent Water Leaks

At SERVPRO of North Irving, we are your experienced Dallas water damage restoration professionals. It’s one of the most common house problems out there. Luckily, there are several relatively easy tasks you can take on yourself to prevent a water and insurance mess:

  •  Properly caulk and seal showers and tubs.
  • Inspect pipes for leaks and cracks (have pipes repaired or replaced if needed).
  • In colder temperatures, insulate your pipes.
  • If you use a sump pump, test it every year.
  • Install sewer backwater valves in your drainpipes.

It’s worth noting that sewage backup, as well as the replacement and repair of sewer lines, tend to be excluded by insurance companies. But, some companies give the option to add specific endorsements that extend coverage to certain sewer issues.

Maintain Your Water Heater

Here’s the deal, water heater repairs and replacements are not usually covered by insurance. It’s also safe to say that if damage results from an old or malfunctioning water heater, your policy is not going to cover it. You have to stay on top of maintenance and replace equipment when necessary.

Depending on the manufacturer’s recommendations, test your pressure-relief valve and flush the tank on a regular basis. If you hear the unit making loud or strange noises or you see rust-colored water leaking out, there’s probably an issue. Also, if the water heater is around 10 years old, it may be time for a new unit.

Protect Your Foundation

Many insurance policies exclude problems caused by cracks in the foundation which means proper care is key. Ensure the soil around your house slopes away from the foundation (6 inches over a distance of 10 feet). Additionally, safeguard your foundation from excess water by pointing sprinkler systems away from the home.

If you start to notice signs of water in your basement (musty smell or water stains), apply water sealant to the walls and floors. Also, be on the lookout for evidence of mold. If it exists, it may be in your best interest to hire a Dallas mold remediation specialist. Mold is a pathogen that can be harmful to your health, so it’s better to be safe than sorry!

Care For Your Appliances and HVAC 

In general, an insurance company is not going to cover claims involving the malfunction or the normal wear and tear of  HVAC units and appliances. If there are issues, you usually have to either troubleshoot it on your own or hire a technician to make repairs. If your appliances shock you, it may be indicative of an electrical issue. Unless you are an electrician, it’s a smart idea to hire a professional to inspect.

While it’s true there’s not a one-size-fits-all care manual for all appliances and HVAC units, there is one task that’s consistently recommended by all manufacturers: On a regular basis, check for damaged hoses and replace them immediately. With an HVAC unit, don’t forget to replace all the hoses every five years.

Connect With A Dallas Professional To Handle Repairs And Inspections

As you’re probably well aware of, insurance companies vary in what they do and don’t cover. It is good to seek advice from an insurance agent or consultant to get a definite answer as to when to use homeowners insurance.

That being said, there is a chance your policy may cover various services offered by fire and water damage restoration companies. While wholly contingent upon the provisions of your policy, there could be coverage for services like biohazard cleanup, mold remediation, and fire and water damage inspection, cleanup, and restoration. It might also provide cover for reconstruction services as well.

How do we know all this? At SERVPRO, we’ve helped tons of customers navigate insurance claims related to our services. We accept all insurance and work with companies to ensure the claims process and paperwork go as smoothly as possible. 

Dallas Fire and Water Cleanup

If you’re in the Dallas area and looking for certified professionals who handle fire and water cleanup, look no further! Connect with SERVPRO today! 

6 Steps to the Water Damage Restoration Process in Dallas

7/17/2019 (Permalink)

Splashing in puddle SERVPRO provides water damage restoration to residents in the Dallas area

Water is everyone’s best friend — except when it’s not! When you own a property, sometimes water sneaks in uninvited. Unfortunately, if not treated properly, it can wreak havoc in more ways than one.  

Whether it’s because of an appliance malfunction or a full-blown natural disaster, a water emergency can leave you feeling vulnerable. From damage to your belongings to serious issues with mold, there’s a lot to consider. But, trust us, it’s not the end of your world.

You see, we’ve seen our share of water atrocities. For over 30 years, SERVPRO of North Irving has been a go-to source for Dallas water damage restoration. We know how water “thinks” and we’ve perfected the process for dealing with the problems it causes. If you find yourself in the midst of a water emergency (and you hire the right cleanup and restoration firm), here is what you can expect.

Step 1: Dallas Emergency Contact

A water issue can happen at any time. Sadly, it’s not one of those things you can sleep on before you make a decision on what to do. You need to act quickly.

At SERVPRO, we have technicians available 24 hours a day and 7 days a week because a plan needs to be formulated as soon as possible. This may involve carpet restoration, mold damage mitigation, and even reconstruction. When you get in touch with us, we ask the important questions that help us understand the severity of your dilemma. 

Step 2: Inspection and Damage Assessment

Water is a trickster. It’s not always easy to see what it’s doing behind the scenes. Often, it takes a trained eye to see the situation for what it actually is.

When enlisting the help of an experienced firm, there are several actions you should see occur. When we’re asked to perform water damage restoration in Dallas, we work through an efficient inspection and assessment process:

  • Within 2 to 4 hours, technicians armed with the appropriate equipment are dispatched to your home.
  • Technicians inspect the home to pinpoint problem areas, stop the leak source, and identify the level of water contamination (clean, gray, or black).
  • An inspection is conducted to see how extensive the moisture damage is as well as if there are any safety concerns.
  • Photos and measurements are taken for the purpose of insurance claims.
  • Affected items are moved or blocked so rust and stains don’t set in.

Step 3: Water Removal/Water Extraction

Wouldn’t it be lovely if dealing with a flooded home or building was as simple as sucking out the water? Well, it’s not that easy BUT it doesn’t mean it’s incredibly hard. With the help of a professional, you can ensure the water extraction step is done quickly, smoothly, and correctly 

Our SERVPRO techs begin the water removal process immediately. Using moisture detectors, hygrometers, or other detection tools, we’re able to determine the extent of saturation. Infrared cameras may be used to “see” into the walls and ceiling. Additionally, carpet and carpet pads are inspected and removed if it’s necessary (if removed, a sample will be saved for your insurance company for their assessment on replacement). And, depending on the amount of water present, we utilize industrial wet/dry vacuums, submersible pumps, or both.

Step 4: Drying and Dehumidification

In some cases, water may be gone but it’s not forgotten. When water mitigation isn’t done right, it can seem like water is no longer present; however, there might be more lurking in walls and other places. This is when mold and other serious problems start to rear their ugly heads. Don’t let this happen to you! Only after water has been properly removed can the drying process begin.

After a SERVPRO team ensures water is removed, a drying plan is formulated. This includes setting professional equipment:

  • Moisture detectors to find hidden moisture
  •  Air movers to help with evaporation by creating airflow across furniture, carpet, and walls
  • Dehumidifiers and desiccant machines to pump dry air and absorb humidity at the same time
  • Monitoring technology to “keeps an eye on” the moisture levels 

Also, we visit your property on a daily basis to check the atmospheric pressure and make sure we reach our drying goal. 

Step 5: Cleaning and Repair

The next job to be done is cleaning and repairing items such as clothing, textiles, electronics, and furniture and upholstery. With our water removal and drying processes, it’s possible to restore over 90% of your home’s water-damaged belongings.

Our specialists are trained in recognizing what items can and can’t be salvaged. If anything needs to be disposed of, we work with you and your insurance adjuster regarding the optimal removal process. From there, we restore contents using a variety of cleaning techniques (i.e. dry/wet cleaning, sprays, foam cleaning, abrasive cleaning, immersion cleaning). We also identify and remove unpleasant odors utilizing air scrubbers and fogging equipment. And, we decipher and implement the appropriate sanitizing treatments (i.e. antimicrobial, antibacterial, or disinfectant).

Step 6: Dallas Restoration

Not to toot our own horn, but this is what sets us apart from other companies. As a full-service firm, we can rebuild what needs to be torn out. Of course, we perform several other restoration services as well:

Emergency Building Services

If your property was damaged by a storm, we provide emergency building services such as tarping a roof or boarding up windows. 

Moving Services

If we can’t move affected items to another part of your property, we can move belongings to our secure storage facility.

Repairs

We attempt to bring your property to the state it was before the damage. This may include hardwood and tile floor repairs, drywall removal and installation, painting, and carpet repair and installation. 

It’s worth noting that from step one, we carefully document everything we do so it can be turned into an insurance company. We make a water damage dilemma as painless as possible.

We’ll leave you now with a word of advice: Don’t accept any less than what is described here.

You deserve to get your home back after a water intrusion!

If you’re ever in need of water damage restoration in Dallas, contact us! We’re IICRC certified and the only SERVPRO in Dallas who is Esporta Certified in textile restoration. Plus, we accept all insurance.

The Do's & Don'ts of Dallas Water Damage Restoration

7/11/2019 (Permalink)

No doubt about it — you work hard to turn a home into your own personal oasis. It’s where you go to relax and recharge. It’s where you connect with family and friends. But, let’s face it. Every now and then, there’s no way to stop trouble from finding its way into paradise. 

As a homeowner, there may come a time when you’re faced with a water emergency. From storms and flooding to sewage backups and appliance defects, water-damage culprits are constantly trying to creep into your home to wreak havoc. 

Luckily, it’s not the end of the world if a water nuisance finds its way in!

While you might not be able to prevent a water emergency from occurring, you can prepare yourself for the aftermath. By remembering some key do’s and don’ts of Dallas water damage restoration, you’ll have your sanctuary back in no time!

The DO’S

1. Stop The Water From Flowing

If water is coming from a specific source, shut it off. If it’s a more complicated fix, you might need to hire a professional to stop the flow of water.

2. Cut Off The Supply Of Electricity When Safe To Do So

If any electricity is present where there’s water, turn off the applicable circuit breakers. Also, remove any electrical devices. If it’s not safe for you to do so and there’s the risk of shock, seek professional help. 

3. Remove Excess Water

Mop up any standing water. If the furniture is wet, wipe it down or blot it with a dry towel or cloth. 

4. Open Up Closet Doors and Furniture Drawers

Opening up your doors and drawers allows for airflow and promotes drying. This tip applies to luggage as well. 

5. Remove Items That Cause Staining

There’s a myriad of household items made with dyes or ink. When in contact with water, these can cause stains on carpet and furniture. If you see any of the typical offenders in or near the water-affected area, get them out of there:   

  • Rugs
  • Newspapers, books, and magazines
  • Potted plants
  •  Shoes

(If you end up with pesky stains, don’t get too upset. The right water damage restoration company can help with carpet and upholstery cleaning.)

6. Remove Important Items

Place items of importance such as artwork, photos, computers, documents, and keepsakes in a safe, dry location. If you have any leather and furs, hang them out to dry in a space at room temperature.

7. Prop Up Wet Furniture Cushions and Pillows

It’s exactly what it sounds like. Remove all cushions and pillows from the wet area and prop each up for even drying.

8. Place Aluminum Foil Between Furniture And Flooring

For furniture that can’t be moved, put pieces of aluminum foil between the legs and floor. This helps prevent saturation or the transfer of water from the legs to the furniture. Blocks of wood can also be used. 

9. Lift Draperies Off The Wet Floor

Loop the bottom of your drapes through clothes hangers and place the hangers on the drapery rod.

10. Hire A Dallas Water Damage Restoration Specialist

Beyond having the right equipment to deal with cleanup and repair, an expert should also have expertise in how to initially categorize the water. This is extremely important in determining the safety of the scene as well as if items can be salvaged and cleaned.

For example, when a SERVPRO technician arrives, he or she immediately decipher the kind of water category you’re dealing with:

  • Category 1 (Clean Water) is considered sanitary water (should be cleaned before it gets dirtier).
  • Category 2 (Gray Water) is contaminated and has the potential to make humans and animals sick.
  • Category 3 (Black Water) is significantly contaminated and unsafe (sewage, trash, fertilizer, and other harmful agents).

The DON’TS

1. Don’t Walk In The Wet Area

This may be a bit hard but try your best to not walk in the wet area. You don’t want to track water or contaminants into other parts of the home. 

2. Never Use A Vacuum Cleaner To Remove Water

Using a household or shop vacuum in water increases the risk of electric shock. Or, in the least, you can ruin the electronic components of the vacuum.

3. Don’t Enter A Room With Water And Live Electricity

If electricity is flowing and there’s standing water, stay away from the area. If you’re unable to turn off the electricity, call in a professional. 

4. Don’t Use Appliances Standing In Water

Appliances are another source of electricity. Never use an appliance that’s located on wet carpet or flooring.

5. Never Attempt To Clean Up Biohazards Yourself

It’s unpleasant to talk about, but it happens. Sometimes, the water seeping into your home can carry hazardous pathogens. 

Sewage

If you experience a sewage issue, let the experts in water damage restoration handle the cleanup. It’s not safe to expose yourself to infectious microorganisms that might be present in the water.

Mold

As everyone knows, mold can cause a whole slew of problems from property damage to health ailments. If mold is possibly present, it’s best to call in a Dallas mold remediation and restoration expert.

5. Never Place Newspaper On The Floor

Some folks believe newspaper is a good way to protect a floor. Don’t do it! It can cause staining and permanent damage to the floor.   

6. Don’t Try To Lift Installed Carpet

When a carpet is tacked down, there’s a certain process involved in lifting it up. If it’s done incorrectly, shrinkage can occur.

When Is It Time To Call In Dallas Professional Help?

Water damage can be a difficult situation since issues are sometimes hidden to the human eye. If you want to ensure your home and belongings receive the best care possible to prevent further damage, contact a certified, full-service professional as soon as possible. 

For example, SERVPRO of North Irving is a full-service water damage repair and restoration specialist with over 30 years of experience. We not only handle matters of water inspection, extraction, and drying but we also provide Dallas building reconstruction services. And, we’re mold remediation and restoration experts. With our accredited technicians, state-of-the-art equipment, and 24-hour emergency availability, we’ve restored more than 300,000 homes.

If you need fire and water damage restoration in the Dallas area, call our team at SERVPRO.

Tools of the Trade: Common Household Tools Everyone Should Have

6/25/2019 (Permalink)

Tools of the Trade: Common Household Tools Everyone Should Have 

 It’s DIY time, friends!

It’s true — we’re the folks you call when you’re in of need remediation, restoration, and cleaning services in Dallas. We step in when DIYing gets to be too much for the DIYer. But, we can still appreciate a good old-fashioned home project! And, we love imparting our knowledge to others (aka giving advice). 

Today, we’re talking tools. When you own a home, repair and maintenance jobs often come up. In many cases, it doesn’t require expertise. But, it’s still important to be prepared.

If you’re like a plethora of other homeowners, you probably have a toolbox that you add to every now and then. As tasks come along, you look up what you need online and take a trip to the local home improvement store. There is certainly nothing wrong with this; however, we suggest always having a quality “base” of tools. Of course, we’ll explain which items are essential to have at the ready. 

1. Measuring Tools

You know how the old saying goes — measure twice, cut once. Correct measurements are at the crux of most DIY projects. A mistake can result in a lot of lost time and money. At a minimum, you should have a couple of measuring tools:

Tape Measure

You’ve probably used flexible measuring tape before. We suggest using one that’s 15 to 25 feet long.

Combination Square

This is a multi-purpose measuring tool is a sliding ruler with interchangeable heads. It helps in assuring the integrity of angles. You typically find it at 12 inches long. 

3. Level

This guy is all about — you guessed it — leveling. A level tool is key in everything from hanging a picture all the way up to positioning major appliances.

4. Hammer

We’re willing to bet you have a hammer in your toolbox already, but it’s worth the reminder that it’s a crucial tool. You know how it works — it’s needed for constructing, hanging, and prying items as well as demoing. No homeowner should be without one.

5. Screwdrivers

Screws are used in almost everything. Whether you’re putting items together or taking them apart, a screwdriver is indispensable. In the very least, you should have a Phillips head (pointed tip) and a flat-head (flat tip) screwdriver.

6. Stud Finder

More than likely, you’re going to hang at least one thing on at least one wall in your home. If it has some weight, you want to make sure it’s not going to tear through the wall. This requires finding the stud behind the wall so you can screw or nail into it.  With an electronic stud finder, you simply drag the device over a wall and it “senses” where the stud is located.

7. Wrench

When you have bolts, nuts, or other objects that need tightening or loosening, you need a wrench. We recommend an adjustable wrench so it’s more versatile. Also, the other forms that come in handy include pipe, Allen, and socket wrenches.

8. Pliers

Pliers are useful for gripping, cutting, removing screws, and straightening and bending objects. There are several different kinds out there, and it’s easy to find a set that gives you a good variety. This may include slip-joint, tongue-and-groove, and needle-nose pliers. 

9. Utility Knife

If you need to cut something with precision, a utility knife is your best friend. And, it’s almost guaranteed your relationship will last through the years since the blades are retractable and replaceable.

10. Power Drill

You don’t need a fancy, high-powered power drill for it to become a vital tool in your collection. Obviously, it’s perfect for drilling holes in a jiff, but that’s not its only talents. Depending on the drill bit used and the speed, it’s also useful as a screwdriver, buffer, and sander. 

11. Circular Saw

At some point, you might take on a task that requires lumber cuts. A circular saw works great in this situation. Plus, there are multiple blades for use with a variety of materials including metal, masonry, and plastic. A 15-amp circular saw is standard.

12. Crowbar

A crowbar is a must-have tool for home renovation projects. It’s good for demolition work such as pulling nails, removing wood and molding, and pulling up flooring and tile.

13. Ladder

Unless you insist on climbing up walls (not recommended) or you’re a giant, you know what this is for.

14. Cleaning Tools

Okay, so cleaning supplies may not be what you think about when you hear “household tools”; however, they shouldn’t be discounted. Home projects can result in a mess. For the safety of you and others, you should clean your job site as best as possible. In addition to your trusty household cleaner, there are specific supplies you should also have on hand:

  • Hand vacuum for picking up dust and any small items left on the ground
  • Damp microfiber cloth for properly trapping household dust on counters and appliances, etc.
  • Dusting kit with extension to reach high areas such as ceilings, light fixtures, and tops of cabinets
  • Scrub brush for dealing with stains and other heavy-duty messes

Of course, if for some reason the job results in a hazardous situation, it’s probably best to call in professionals, which we’ll discuss next.

15. A Helping Hand

It happens to the best of us so don’t feel bad if you get more than you bargain for with a DIY project. Sometimes, mistakes are made, and the result is damage.

As an example, you might cause a water or sewage leak, or you might deeply stain carpets and furniture. Or, in a more serious predicament, you might stumble upon mold growth as you’re working on something. In cases like these, you should consider contacting a cleanup and restoration specialist with a diverse set of capabilities.

Not to toot our own horn, but SERVPRO of North Irving is one such specialist. As we mentioned, we provide restoration and cleaning services in Dallas. This goes beyond dealing with storm, water, and fire damage. We’re a full-service company with a wide range of skills:

  • Mold remediation
  • Biohazard cleanup
  • Vandalism, trauma, and crime scene cleanup
  • Odor removal
  • Carpet and upholstery cleaning
  • Air duct and HVAC cleaning
  • Commercial cleaning
  • Building and reconstructing damaged or demolished property

Plus, we’re available for our clients’ emergency calls 24 hours a day and we accept all insurance.

If you’re in the Dallas area and need our help, feel free to give us a call at (972) 986-7677. (If you’re not in the Dallas area, we still care about you and thanks for reading.) 

Your Yearly Home Inspection Checklist: Protection Against Water Damage in Dallas

6/21/2019 (Permalink)

rain on a roof Protect your home from water damage with these tips from Our Dallas SERVPRO professionals.

We hate to say it but water damage in the home is shockingly common. And, we’re not just talking about burst pipes and faulty appliances. It’s not unusual for a homeowner or renter to experience severe weather such as snow, rain, wind, and flooding.

Unfortunately, there’s nothing you can do if Mother Nature decides to crash at your place without asking; however, there are steps you can take to make her visit less taxing. Our Dallas water damage restoration specialists have put together a checklist that will help you to detect possible issues and better protect your home against a water disaster.

1. Inspect And Maintain The Exterior Of Your Dallas Home

Obviously, when it comes to weather, your home’s first line of defense is its exterior structure. If there is a weakness, water will surely find it. Luckily, there are some steps you can take to ensure your property is more water-resistant:   

Check On Your Roof

No surprise here, right? Broken and missing shingles cause leaks, which can result in problems like unsightly damage and mold. Assess your roof condition at least twice a year and make repairs as necessary.

Also, clean gutter guards and downspouts (the pipe attached to the gutter) so debris doesn’t build up — water should always flow freely from the roof. Additionally, position downspouts so water is directed away from the home.

Of course, it might be worth your while to have a professional inspect for water damage since some complications are more hidden than others.

Make Sure Windows Are Sealed

Varying temperatures and years of use can negatively affect window frames and seals. What’s more, some windows are simply victims of poor design. It’s a smart idea to caulk and seal your windows to keep liquid out.

Inspect Sprinkler Systems

If you have a sprinkler system, make sure it’s turned away from your house so it’s not causing water to collect near the foundation and walls. This can weaken structural integrity.

2. Fortify Your Basement and Foundation

It’s not difficult for water to find its way into your basement. After all, basements are usually below ground and under constant pressure from water-soaked soil. Verify the ground slopes away from the foundation at about 6 inches over 10 feet of distance.

If your basement has a damp smell, water stains, mold, or any evidence of water seepage, there may be problems with your floor slabs or foundation. The remedy can involve applying water sealant to the walls and floors; however, you may find additional assistance is needed such as sump pump installation (to pump water out of the foundation) or mold remediation.

Keep in mind a water damage inspection can aid in pinpointing issues and formulating the right plans of action.

3. Know and Maintain Your Plumbing Systems

Your plumbing system just wants a little love and understanding, and it doesn’t take much to show it you care:

  • Check pipes for leaks and cracks.
  • In times of cold weather, take steps to protect your pipes from freezing.
  • Locate your main water shut-off valve and know how to use it in the case of a broken pipe or other water emergencies.
  • Ensure showers and tubs are well caulked and sealed. Generally speaking, a good seal should last at least five years.

Moreover, if your area is susceptible to floods, there is a chance excessive water can cause sewage backup in drainpipes. If this material invades your home, a water damage inspection service may also need to perform biohazard cleanup. Fortunately, installing a sewer backwater valve in the drainpipe can help. Typically, this valve utilizes a flapper to direct sewage out and prevent it from flowing back in.

4. Take Care Of Your Appliances and HVAC

The importance of this is twofold: It prevents appliances and HVAC units from leaking, and it keeps you from having to shell out your hard-earned dough for new equipment. You don’t have to be a rocket scientist to know that a leaking appliance can damage the home.  But, what is less thought about is how flooding can destroy appliances and HVAC systems.

Preventative measures are key! Make sure to inspect appliance hoses at least once a year. Replace any damaged hoses as soon as possible, but also make it a habit to change out all the hoses every five years. If you can, elevate your HVAC unit, washer, and dryer to at least one foot above the base flood elevation (BFE). BFEs are shown on Flood Insurance Rate Maps and dictate the floodproofing/elevation requirements of buildings.

5. Safeguard Your Possessions

Whether it’s because of investment or sentimental value, everyone has items and trinkets that mean something special to them. Certainly, it’s hard to completely secure your home and belongings from a water event, but there are things you can do to help mitigate your losses:

  • DON’T store valuables in an area where there’s an increased risk of water damage.
  • DON’T place items on basement floors; use elevated shelves.
  • DO store items you’re not regularly using in waterproof containers.
  • DO store your essential documents in waterproof containers or an offsite safe
  • DO perform an inventory of your possessions and keep a record of them with lists, photos, and videos. This might support an insurance claim!

6. Hire a Dallas Professional To Perform A Water Damage Inspection

We touched upon this a bit earlier, but it bears repeating: Sometimes, expert advice is needed. It’s nothing against you or your abilities; it’s just that a trained eye may see signs of trouble that you don’t. This is especially true when mold and sewage are lurking about.

The technicians at SERVPRO of North Irving are experienced, certified, and dependable. With over three decades in the industry serving Dallas, we’ve worked on a countless number of projects involving fire, storm, and water damage, as well as mold remediation and restoration. We’ve also professionally cleaned carpets, upholstery, air ducts, odors, and biohazards.  And, we’ve provided building and reconstruction services. (Some might call us a great catch.)

In all seriousness, when a helping hand is needed, put your trust in a company who not only understands the possible outcomes of water damage but also knows how to properly handle it.

Oh, and for those of you in the Dallas area, keep us in mind. We’re available 24 hours a day, 7 days a week.

If you’re ever in need of water damage inspection, repair, and restoration, contact us!

Top 5 Reasons You Should Hire A Professional Dallas Upholstery Cleaner

6/11/2019 (Permalink)

Green couch SERVPRO provides professional upholstery cleaning to the Dallas community

Do you have kids? How about pets? Maybe you just have dirty friends. In any situation, there may come a time when you need to clean up your carpets and upholstery.

You may first ask yourself if you should go the DIY route and rent one of those machines at the local grocery store. But, how can you be sure that you’re using the right cleaners and equipment for your precious belongings?

If you’re new to cleaning upholstery or have expensive furniture you cannot afford to replace, a professional team should take care of the job. The benefit of experts is in their knowledge and state-of-the-art equipment. (Plus the clean, allergen-free upholstery that you get to enjoy afterwards.)

If you want to increase the life of your furniture, improve the quality of the air in your home, and remove damaging dust, allergens, and bacteria, hiring a restoration specialist is your best option. What’s more, it’s totally affordable!

Let’s discuss the five major reasons why you should hire an upholstery cleaning service.

1. Our Dallas Professionals Are Trained For The Job

Cleaning upholstery well is not something anyone can do. The right approach to the task demands practice and knowledge. This includes deciphering pressure levels as well as the perfect mix of water and cleaning products. Professional carpet and upholstery cleaning is more complicated than using a vacuum, and our team members are trained to know exactly how to handle every job.

The work from a well-trained cleaner will be different from that of someone working on a big, clunky machine for the first time (no offense — it’s not your fault they’ve been renting the same machines for 100 years). Many homeowners end up having to hire a cleaner after trying a rented machine because the results were not what they had hoped for. Save some money and time and opt for a service from the get-go!

2. Professionals Know How To Handle All Materials

Not every upholstery fabric is created equal. Without a good knowledge of fabrics and their characteristics, you risk damaging your furniture. A cleanup and restoration team, on the other hand, can handle different types of fabrics, and they have specialized products and equipment for even the trickiest jobs.

Knowledge and precision are especially important if you own antique or heirloom furniture, or luxury rugs and carpets. Making a simple cleaning mistake such as using too much water or the wrong cleaning product can damage the fibers, leading to a loss of value or making the furniture completely unusable.

3. A Professional Cleaning Improves Air Quality

The main reason for cleaning your upholstery and carpets is aesthetic. Many of us like to “keep up with the Joneses” — we want our homes looking good and our furniture looking new. But, hiring cleaners also has health benefits: doing so improves air quality.

Over time, allergens, dust, and bacteria accumulate inside the cushions of your soft furniture. Vacuuming may take care of surface material like pet hair and dander and other dirt, but it doesn't clean deep enough to remove all the things that make their way inside. A cleaner's equipment is meant to remove all the allergens that accumulate inside your furniture and reduce the air quality of your home.

Also, pet odor removal is a great service offered by restoration and cleanup firms. This is something that you may find difficult to achieve on your own. Odors tend to set deeply into fabrics and cushions. You may take care of the visible stain, but some of the smell makes its way inside and requires a deep cleaning to remove.

After an upholstery cleaning, your home will be healthier thanks to the removal of allergens and bacteria.

4. Professional Cleaning Extends The Life Of Your Furniture

Did you know that dust plays a part in the thinning of fabric on upholstered furniture? Microscopic sharp corners from dust and dirt weaken the fibers of your fabric, leaving it looking somewhat pale and tattered. With residential and commercial restoration services, that damaging dust is removed and upholstery is kept looking new for longer.

What does this mean for you? Well, more years of comfortably enjoying your favorite movies on the couch, or elegantly hosting dinner parties with beautifully upholstered dining chairs. The Joneses will be so jealous.

In the long run, this will save you money, since you do not need to replace your furniture as often. For best results, we recommend cleaning your furniture every one to two years, depending on use, presence of pets, or other causes of damage and smells like smoking.

5. Professional Cleaners Use The Best Equipment

What you’ve probably gathered by now is upholstery cleaning machine rentals do not always give you access to the best and latest cleaning technology. These machines can be old, misused, or broken, and you won’t know until you’re about to start your project. Reputable cleaning and aftermath cleanup companies use the best equipment available to ensure faster work and exceptional results. As an example, SERVPRO of North Irving provides upholstery cleaning in Dallas and uses only the most advanced materials and methods.

The right tools make for the right results. Specialists maintain their equipment in tiptop shape which ensures the cleaning services are consistent.

How To Make The Best Of Your Professional Cleaning

So, you’ve decided to invest in a cleaning and restoration service for your upholstery and carpets. Good choice! Now here's how to make the best out of the service:

Vacuum everything first. Just before the cleaners come, vacuum the areas and the furniture that will be cleaned. This will remove most of the pet hair, dirt, and dust on the surface. Because these particles are difficult to remove once wet, it's better to take them off before the deep cleaning begins.

  • Point out stains and other concerns. If you have specific concerns with stains or bad smells, make sure to point them out to the team who comes to your home. They will know what to look for and make sure they have everything they need to take care of the problem.
  • Enjoy this free time. The time cleaners spend cleaning your upholstery is the time you have to do something for yourself. Brew your favorite tea and read a book. Head outside and play with your kids. Enjoy these few hours that you will NOT be spending on house chores.

SERVPRO is Your Full-Service Dallas Cleaning and Restoration Company

SERVPRO is a full-service cleaning and restoration company offering not only upholstery and carpet cleaning services, but also disaster remediation, commercial restoration services, Dallas mold remediation, Dallas water damage restoration, and fire damage cleaning.

If you want more information about our upholstery cleaning in Dallas or would like to receive a quote for our services, do not hesitate to contact us by phone at 972-986-7677. Our friendly staff will answer all your questions and make an appointment if needed.



Choosing the Best Dallas Crime Scene Cleanup Company

5/17/2019 (Permalink)

A crime or death scene can be a sensitive situation for more reasons than one. In addition to the struggle a victim or loved one might feel in the aftermath, there are many other factors they deal with such as media exposure and messy, hazardous materials. When someone is in a position like this, a restoration professional should perform trauma and crime scene cleanup.

But, what’s important to remember is that not all Dallas cleanup firms are created equal. The ideal business is going to have extensive knowledge of the proper protocols as well as the etiquette in dealing with hard circumstances. If you find your home or business is affected by a crime or death, and you’re in need of an experienced cleanup company, here’s what to expect. (Don’t settle for less).

When The Police and Coroners Leave

In many cases, the assistance of a cleanup business is required as soon as the police or coroners are finished with the scene. For example, there are several instances in which SERVPRO of North Irving is called in to provide assistance:

  • Homicide
  • Suicide
  • Accidental death
  • Accidents with traumatic injuries
  • Unattended death
  • Damage caused by graffiti and vandalism

We’ve performed crime scene cleanup in all types of environments including homes, vehicles, commercial buildings, police stations, jails, gyms, hotels, medical offices, and many more. Besides the damage left by the crime itself, materials may be left behind by police and other investigators. In addition to cleaning up bodily fluids and tissue, we deal with residue from fire extinguishers, pepper spray, tear gas, and fingerprint powder.

It’s crucial to have a company that is well trained in a variety of conditions. Additionally, technicians need to have keen attention to detail. If one bit of material is missed, it can potentially result in unhealthy and unsafe conditions.

Dallas Biohazard Cleanup and Restoration

Speaking of unsafe conditions, it’s essential to hire specialists with expertise in dealing with biohazards. The EPA and OSHA have specific guidelines for cleaning and disposal that must be followed. A top-notch operation should be able to handle an array of crime scene cleanup and restoration services.

Infectious Substances

When a crime involves injury or death, there may be a decent amount of nasty stuff present on surfaces including waste, infectious disease, and bloodborne pathogens. It’s not enough to remove this material like you would in a normal cleaning situation. These substances must be specially cleaned, disinfected, and deodorized according to strict regulations.

Meth Lab Residue

Methamphetamines are produced with harmful chemicals. Unfortunately, the drug doesn’t have to be present in order for dangerous chemicals to cause trouble. Residue from the meth-making process can stick to walls and other spaces. Such residue is not only flammable but also detrimental to your health.

It’s worth noting that meth is not the only illegal substance that can cause problems. Other drugs can produce chemical dangers as well and should also be professionally cleaned.

Animal Biohazards

That’s right — trauma and crime scene cleanup isn’t restricted to matter left behind by humans. Animal carcasses and waste can also be harmful and need to be cleaned with care.

Damage Mitigation

There are instances when the damage caused by a crime or trauma can result in further damage if not properly addressed. These types of issues should also be a focus. After all, when a tragedy occurs, the last thing a victim wants to deal with is restoring a property.

A cleanup specialist should assist and may offer services such as boarding up sections of a structure, tarping a roof, removing and replacing floors and subflooring, and building reconstruction (if damage is significant enough where portions of a building need to be rebuilt).

Availability, Compassion, and Professionalism

Crime and death can happen anywhere and at any time. When the authorities have finished their investigative processes and the scene becomes ready for the cleaning and removal of contaminated items, a specialist needs to respond immediately. An ideal company should be available for emergency crime scene cleanup 24 hours a day and 7 days a week.

Also, it’s not enough to be trained in the physical process of crime and death scene cleanup. A technician must also understand how to appropriately communicate with victims in a compassionate manner. Often times, loved ones and victims are emotionally overwhelmed by the terrible situation and need empathy.

Reach Out to Our Dallas Crime Scene Cleanup Professionals

At our SERVPRO location in Dallas, technicians are taught how to navigate a delicate circumstance like a death scene. In some cases, there may be a concern about media attention. We work to be quick and discreet in order to preserve a victim’s privacy. This means we’ll work on a project late at night, throughout the night, and on the weekends.

Plus, our additional services set us apart from other companies that offer crime scene cleanup services:

  • If requested, arriving on the property in an unmarked vehicle
  • Arranging for the technician to gain access when loved ones are not present (i.e. a key via lockbox)Assessing other areas of the property
  • Organizing, packing, and documenting items and moving them to a storage facility
  • Delivering stored items to another location
  • If loved ones decide to sell an affected property, removing all possessions from the home and storing them in our cleaning facility
  • Throwing away unwanted items
  • If requested, cleaning the HVAC system and air ducts

In case you’re wondering why we can speak to this subject, SERVPRO is an affordable, full-service business that has been serving the Dallas area for over three decades. With us, you don’t need to worry about hiring one firm for cleanup and another for reconstruction. We can do it all.

On top of crime and death scene cleanup, we specialize in mold remediation, and water and fire damage restoration. Our technicians are certified and work with state-of-the-art techniques and equipment. We’re available day or night, every day of the year. So, if you should find yourself in need of a company to provide crime scene cleanup or other restoration services, call us at (972) 986-7677 or contact us online.

Top 5 Reasons You Should Clean Your Air Ducts

5/17/2019 (Permalink)

We’re all big fans of oxygen, right? Well, it turns out your home is a big fan of it as well.

You can look at your HVAC and air ducts as a circulatory system. It keeps homes and buildings “alive” by pumping air into and from every room. As it is with humans, when airflow is restricted, complications start to arise. This is why cleaning your air ducts is an important service to consider.

We understand you might be wondering if you need to get your air ducts and HVAC cleaned. Not all homes are the same, not everyone lives the same, and there are various factors that may affect air quality. Since we’re considered one of the top air duct cleaners in Dallas (nothing wrong with a little confidence every now and then), we understand the problems that a dirty duct system can cause.

Generally speaking, cleaning should happen every three to five years. However, if any of the following applies to you, consider cleaning your air ducts more frequently:

  • You or someone you live with suffers from allergies
  • You or someone you live with has respiratory issues
  • You have one pet or more
  • You have a smoker living in the house
  • You live in an older home

This isn’t to say these are the only reasons to consider cleaning your HVAC. That would make this a short article, and we know you’d feel cheated. There are several major benefits in hiring a professional to inspect and clean your HVAC system. Of course, we’ll expand upon this now.  

1. A Healtheir Living Environment

As you might recall, we mentioned people with respiratory and allergy problems. These folks tend to be more sensitive to particles and dust in a home. But, unclean air can affect a person with no breathing problems as well. (Our air duct cleaners in Dallas see it all the time because of the infamous Texas dust.)

Here’s the deal — there may be more in the dust and dirt than meets the eye. Depending on who or what occupies your home, there could be pet dander, skin cells, pollen, bacteria, and other gross particles. As Discover Magazine revealed, a house with six rooms can collect 40 pounds of dust a year! Additionally, the EPA terrified us all with the fact that indoor air is 20 percent more polluted than outdoor air.

Luckily, the right cleanup and restoration firm will service your HVAC, air ducts, and replace your filters. This will reduce or remove dirt, dust, pollen, pet dander, and contaminants.

2. Protection Against Contamination

As if skin cells and bacteria weren’t enough, there are other issues that require a more serious approach to HVAC and air duct cleaning. It is possible for your system to harbor some nasty stuff that’s potentially detrimental to your health.

Mold

Mold can not only make its way into portions of your HVAC system, but it can also end up in the insulation of your ducts (if insulation exists). This fungus may or may not visible. If you think mold might be present somewhere, a professional should be called in to inspect.

Rodents and Insects

Sorry if that made your skin crawl, but it’s true. Rodents and insects can move through your house leaving droppings and other potentially disease-causing matter behind. This can end up in your air!

3. Save Money

Having a little extra spending money isn’t such a bad thing, right? Cleaning and maintaining your HVAC unit can increase energy efficiency and decrease utility bills.

If dust and dirt buildup is reducing the airflow in the HVAC and ducts, it causes the whole system to work harder. This may involve longer running times, which can shorten the life of your system.

Plus, if components of your HVAC unit are clogged, you might get less heat in the winter and a lack of cooling in the summer. Again, this can result in longer running times.

Obviously, the more a unit runs, the more money you’re paying. And, we don’t need to talk about the cost of replacing an entire HVAC system.

4. An Overall Cleaner Home

Your HVAC system circulates air through the home which means if it’s picking up dust and contaminants, it’s moving that stuff from room to room. This means your furniture and personal belongings are being showered by particles.

Also, if there is a buildup of mold, bacteria, and other unpleasant organisms, you could end up with an odor in your home. We’re fairly certain that the majority of folks do not like living in a stinky house. The removal of this matter can eliminate the bad smell.

5. You’re Unsure Of Your Home’s History

It probably goes without saying that if you’re in a brand-new home, you most likely don’t have to be too concerned about your ducts yet. But, as we all know, not everyone buys new.

When you purchase a home from someone else, the HVAC unit might be on the older side. There could be years of wear and tear that you’re unaware of. Moreover, you can’t be certain about the cleaning history of the ducts and HVAC.

It’s also worth mentioning that if you perform any renovation or remodeling, this can increase dust, dirt, and allergens in the home and HVAC unit.

Looking For Air Duct Cleaners in Dallas?

First, we’ll say if you don’t live in Dallas, you should — it’s a great place. Secondly, we’ll say if you’re in the Dallas area, and you need HVAC cleaning, reach out to SERVPRO of North Irving.

We’re a family-owned, full-service fire and water damage restoration specialist with over 30 years of experience. We offer free air duct cleaning estimates for both residential and commercial properties. Our technicians are certified, quick, friendly, and they love what they do. Additionally, we’re available 24/7 for cleanup and restoration emergencies.

Treat your body and wallet right, and work with a company you can depend on! Contact us to find out more about air duct cleaning or other services.

Can I Make My Home Mold Resistant?

5/15/2019 (Permalink)

If you got a sinking feeling in your stomach while reading the title of this article, it’s understandable. Mold is a homeowner’s worst enemy! Not only is it unsightly, but also it’s a possible health concern.

In some cases, you’ll want to hire a professional to perform mold remediation. But, there are also strategies you can utilize to help reduce the chance of a serious mold problem.

You see, proper mold remediation is not only removing and cleaning the mold. Preventative measures also play a part. For this reason, we’re sharing steps you can take to combat mold growth.

First, we’ll help you understand how mold invades your home. Then, we’ll talk about the specifics of making your home mold resistant.

The Basics Of Mold

Okay, here’s the deal — it’s everywhere. Whether you’re inside or outside, there are mold spores flying through the air. But, don’t freak out and lock yourself in a panic room. Mold is a fungus that’s needed in nature to break down materials such as dead leaves and trees. There’s really no way to avoid it.

Fortunately, in small amounts, mold isn’t always harmful; however, once spores settle in an ideal indoor environment, they can grow and cause problems. This is usually when professional mold remediation becomes necessary.

Spores are the result of mold reproduction. It’s kind of like spreading plant seeds. They can enter into houses a number of ways. They’re tiny enough to slip through the smallest cracks and crevices, even those you might’ve tried to block with sealant. Also, when spores move through the air, they can stick to your body and hitch a ride into your home.

So, when does it go from harmless spore to a worrisome nuisance?

Mold Likes To Feed

Yes, it’s true. Mold is ravenous and loves to eat items in your home. Mold remediation can help curb the appetite; just keep in mind where you need to look to start the process. Some areas are often a favorite meal:

  • Carpet
  • Insulation
  • Concrete (yup, mold is strong enough to break down concrete)
  • Nutrients on Wood Surfaces
  • Paper
  • Food

Of course, it’s not guaranteed mold will always be on these items in your house. Mold likes warm, moist environments. Many people have several spots where mold can thrive:

  • Bathroom
  • Kitchen
  • Attic
  • Basement
  • Fireplace
  • Utility closets

It’s important to note that this is not a complete list. In actuality, mold can exist almost anywhere if the conditions are just right. In fact, it may end up in a spot invisible to the naked eye. Mold remediation companies can assist with this problem.

When Mold Becomes A Health Concern

Finding mold in your house can be a stressful situation. Generally speaking, when the mold spore count increases in a home and becomes more concentrated, the problems begin. And, you have little time before it starts to attack. Mold only needs one or two days of moisture to start its growth process.

The scary part is some molds can be toxic. What you’re probably most familiar with is black mold (in the science speak, it’s called Stachybotrys Chartarum). This type of mold doesn’t happen immediately. It usually requires one or two weeks of wet material. For example, the aftermath of a flood can encourage growth. Here are some symptoms caused by black mold:

  • Breathing Problems
  • Nose and throat irritation
  • Nausea
  • Confusion
  • Skin and eye sensitivity

This is not to say black mold is the only type of mold to cause health problems. Any mold can cause issues. It’s all dependent on the individual person.

What You Can Do To Reduce Mold

And so, we shall now move on to what can be done to help prevent all types of mold from wreaking havoc in your home.

Reduce Humidity

As was mentioned previously, mold loves warmth and moisture. Condensation is one indication there’s too much moisture. Try using dehumidifiers in damp areas to get the humidity levels between 30 and 50 percent. Additionally, open the doors to rooms and closets so air can flow through the house.

Keep It Clean

It’s probably no surprise to hear that cleaning helps. Dust and vacuum regularly. Don’t leave wet clothes out.  Make sure to take care of spills and leaks as soon as possible. If there are any damp materials that won’t dry, remove them from the house. Perform regular cleaning on rain gutters and air conditioners. If you’re storing boxes, keep them off the floors and foundation. Also, think about using mold-inhibiting cleaners and paints.

Ventilate

Mold enjoys poor ventilation. Install ventilation fans in kitchens and bathrooms. Ensure your clothes dryer has a vent to the outside of your house. If an area of dirt is present, cover it with plastic sheeting to prevent moisture from rising up from the ground.

Expert Mold Remediation

There is no way to completely remove all mold from your home, but you most likely want to get rid of as much as you can. What’s more, you may feel uneasy about handling mold yourself. That’s okay. Mold remediation companies can do the dirty work for you.

We actually suggest finding a full-service restoration firm. This means you’ll have a professional working with you from beginning to end. If you find the right company, you’ll start with a free mold inspection. From there, if mold is present, technicians will work through the professional remediation process:

  1. Contain the space where there are hazardous particles
  2. Install HEPA air purifiers
  3. Remove the mold as well as materials with mold on them
  4. Clean affected belongings
  5. Rebuild any areas that were torn out (this is key — not all companies do this!)

If you’re a Texan, SERVPRO of North Irving can be your go-to source for mold removal in Dallas. We offer free mold inspection, utilize the latest methods and technology, and we treat all types of mold with the same care. Our highly-skilled technicians are available 24/7 and yes —we are a full-service company. If we tear it out, we rebuild it.

Don’t get stuck with mold problems or a company that won’t complete the job. Call (972) 986-7677 if you notice mold in your home. We’ll respond immediately with exceptional mold remediation services so you can feel safe and healthy in your home!

Water Damage Restoration after a Serious Dallas Flood

5/2/2019 (Permalink)

Water damage restoration after a serious flood - seems impossible? Think again. Effective and total restoration after a flooding event is completely possible, especially with professional help. Depending on the extent of the damage, the restoration efforts will have different specific steps, but the general focus areas remain the same.

We’ll take a much closer look at a few important steps of dealing with water damage. Feel free to jump around:

  • Upholstery and Carpets- What to expect when you have clean, grey, and black-water flooding in your home.
  • Exposed Electrical Wiring - If you’re going to let the experts handle one thing, this should be it - don’t DIY this one.
  • Mold - What to expect from a homeowner’s biggest enemy: mold.

Upholstery and Carpet Water Damage

When water invades your home, upholstery (fabric) and carpets are typically the first victims. If there is even half an inch of water in your house, that’s more than enough to completely submerge your first floor’s carpeting - which is no good.

But, there is a silver lining….

If the flood was caused by a broken pipe, an overflowing bathtub, or another source of clean water, there’s a very good chance your upholstery and carpet can be restored to its original condition. It just needs to be dried and cleaned, depending on the extent of the damage.

On the other hand, if your house (or part of your house) was flooded by water that’s considered “grey water” (sink waste) or “black water,” (sewer water - no fun), things get a lot more tricky and vary depending on the specific incident.

You see, grey water - and especially it’s evil stepsister, black water - are both far more likely than clean water to contain unhealthy microorganisms, dangerous fungi, and bacteria (like E. coli) that can get you very, very sick.

If your carpets, rugs, or low-to-the-ground fabric furniture are submerged in grey or black water, it can be difficult to restore them to their original condition with 100% certainty that all of the dangerous microorganisms (or otherwise) are completely gone.

When you are not absolutely certain about whether the source of your water damage is clean or grey water (because both can appear similar), your safest next step is to speak with a professional.

In order for you to determine the extent to which damage has occurred, you would need to contact a water damage restoration expert to come to your home and check things out. After the remediation has been completed, you’ll also want to have your carpets cleaned to give your floors a fresh new feel. If you’re in Dallas, check out our professional Dallas carpet cleaning services to help you get the job done right.

In summary, an experienced water damage restoration specialist will help you determine what can be saved, sanitized, and reclaimed - as well as what cannot. Having somebody who knows their stuff on your side will help you save money - because you most likely don’t need to replace all of your carpets and upholstery.

Exposed Electrical Wiring - Shockingly Common

Before we talk about electricity, let’s set a few ground rules:

  1. If there is a wire sitting in a standing pool of water (especially if the wire isn’t heavily insulated), do not touch that pool of water. Remember, water conducts electricity, and touching water surrounding an exposed and live (powered) wire can be as dangerous as touching the wire itself.
  2. If wires were submerged in water and the water has now drained or evaporated, the wires should be replaced as soon as you can get an electrician to do the work. Even if everything looks safe, the wires may have been compromised by the flooding.
  3. Not all wiring will necessarily need to be removed. Consult with an electrician and/or a water damage specialist to determine your next steps.

With that out of the way, let’s talk about exposed electrical wiring in a flood and how you should address it.

Bad wiring is not as uncommon as you may think. If your house was built more than 10 years ago - and you were not the first owner of the home, it can’t hurt to have your wiring inspected by an electrician. But that’s beside the core point of this message.

Ground-rule #1 of our electrical ground rules is to avoid pools of water. As a refresher, that’s because live wires in water send the same amount of electricity through the water as they do through the wire, themselves. If your wiring is not properly or completely insulated (wrapped in a non-conductive material like rubber), then the risk of this situation is much greater.

Another concern we have is the potential for wires concealed in your walls to become exposed during a large-scale flood.

Remember, water is a strong force that can move through tiny holes in lots of different materials, giving it the power to turn a small fissure into a large crack. After a flood, there’s a chance you’ll find some exposed wires that were previously hidden from sight. That also means that new exposed pathways (in walls, typically) are created by the flow of water, increasing the potential for electrical wires to come into contact with the floodwater.

Water does not mix well with electricity. Stay safe - save the DIY for later - and call a flood damage cleanup expert.  You’ll need someone who is knowledgeable in both electrical and water issues to help sort out your mess. Most likely, it’s not an expense you were planning to budget for - but an electrical fire will cost you, as you may expect, quite a bit more. And, to add to that, you’ll be able to rest easy knowing that all your electrical wiring is in its proper place, rather than serving as a fire threat.

Detecting and Dealing With Mold

Here’s a word that’s just about as distasteful as it sounds: Mold.

Every homeowner who has experienced flooding should keep mold in mind. Fungi, just like mosquitoes, need stagnant moisture to grow.

And, you know where a house gets stagnant moisture? That’s right… a flood.

And floods, which can penetrate the unreachable, hard to dry places in your home can create the right conditions for this growth.

By the time you are able to detect the musty scent of mold, it may have already grown and spread. In the meantime, your living environment may have become unhealthy and possibly toxic to you and your family. For people with respiratory problems, the growth of mold in the home can be the source of some serious health concerns - the very least of which are allergies.

If you think you smell mold, it’s a good time for a free mold inspection - and depending on the company, it may not even cost you. If any mold is found in your house, then you can have a conversation with the restoration company to talk about next steps.

It is in your best interest to get a water damage restoration expert to check out your home as soon after water damage as possible. And, in the event that you begin to suspect mold is growing in the aftermath of an in-home flood, no matter the extent of the flood, you would be doing yourself a favor by finding the best home mold removal company in your area to come and investigate.

When you get mold remediation, the water damage restoration expert will first determine the source conditions for mold growth and then together you will determine what needs to be done. Typically, that means you only need to remove materials that have been directly and extensively damaged by the mold. Everything else will simply need to be cleaned. Unfortunately, based on the severity of mold damage, some parts of your home may need to be rebuilt, but that is a bridge to cross only if necessary.

Dallas Water Damage Restoration from Flooding Is Possible

The emotional shock of an in-home flood is real. The last thing you want is strangers coming through your home and determining that your possessions are too damaged to be fixed. But, with the right Dallas flood damage restoration company, your experience will be top-of-mind. When you hire professionals who know how to work safely and who can collaborate with your insurance, you can ensure that you get your home back together properly and promptly - without all the headaches.

For that reason, you may have to hire a water mitigation specialist to come and help find every portion of your home that needs help. This is the safest way to determine what you can save in your home.

The specialist will help to identify mold issues when they are still fixable so that you can safeguard your health and living environment. For such an important job, think of hiring the best water damage restoration company in Dallas, Texas.

How To Detect Dallas Water Damage Before It’s Too Late

4/29/2019 (Permalink)

There’s no doubt that becoming a homeowner is one of the most rewarding parts of the American Dream. But sometimes, owning and maintaining a home is more difficult than it’s made out to be. Dealing with water damage is more like a nightmare than a dream, especially if the water damage was hidden from plain sight for too long.

Fortunately, all you need to do is take one simple step to catch leaks and water damage before they turn your dream house into an expensive nightmare.

The one step to avoiding significant water damage? Be proactive.

Don’t wait for a leaky pipe to become an out-of-control monster. When you stay proactive about watching for signs of water leakage, you’ll be saving yourself from the headache (and a big chunk of money) that goes along with restoring your home after an uncaught water leak.

What are the most common signs of water damage?

Eager to catch water leaks early? Good for you. Here’s what you should be looking for:

  • Wet Floors - While obvious, we want to make sure you remember that a house is not a waterpark. If there are pools of water on your floor, you should put your swim cap away and call an expert.
  • Stains on Walls & Ceilings - Is the top right corner of your room looking a little too brown to be the same color as the paint you chose? If you are starting to see discolored rings of what looks like watercolor painting gone awry, there’s a chance there’s a leak in your ceiling or in your wall.
  • Cracks in Walls - If you notice mysterious cracks in your walls where there was a flat surface before, that’s a sign you are dealing with a classic case of water damage. And, while moisturizer is often the answer to cracking skin, your wall will thank you for calling a water damage restoration company to do the heavy lifting.
  • Bad Smell - Last time we checked, walls aren’t supposed to smell like that. If your wall smells like a damp towel that’s been left in a humid room for a week, there’s a good chance there’s something growing there, which is definitely not ideal.
  • Soggy Carpet - If anything in your house is “soggy,” that’s probably not a good thing. When you walk on your carpet and it seems damp or humid, that’s a telltale sign you’re dealing with a water leak.  - What’s worse than soggy cereal? Soggy carpet. Hands down. (Recommend Read: “5 Signs That Your Carpet Has Mold”)

Ready to become a master of early leak detection? This is your moment, you world-class homeowner!

Where should you check for water damage?

It’s almost impossible to prevent leaks altogether, but if you check in some of the most common places, you can significantly reduce the severity of any leak that tries to sneak up on you:

Water Leaks in Ceilings and Walls

Your ceilings and walls are a very common place to spot water damage, and all you need to do is uses your eyes. Just look around. Especially during Dallas storms or right after a winter freeze hits your area of the world. Remember, you’re looking for three things to detect water leaks on walls:

  • Discoloration - Keep your eyes out for yellow, brown, dark, or any other variation from the original paint color of your walls to spot leaks in your ceilings and walls early.  
  • Texture Change - Sometimes, you can discover less obvious and newer leaks by moving your hand across your walls and feeling for any unnatural bubbles, or another warping in natural texture. And, of course, if your ceiling is peeling, it’s not because of a sunburn - it’s probably a leak.
  • Water dripping down your walls - No explanation necessary.

PRO TIP:

When water gets into your walls, the outer layer of paint will start to bleed down the wall. If you notice anything that you believe may be water damage, run your hand over the spot. A leak will often make that part of the wall soft to the touch.

Water Leaks Underneath Sinks

It’s no surprise that sinks are a common source of water leaks. Whether it’s a plumbing problem or a crack in the bottom of the sink, you’re doing yourself a big favor by checking under your sinks at least a few times every month.

Of course, the biggest sign of sink-related leaks are pools of water rushing out and ruining your nice shoes when you open up the cabinet. If the leak is coming from a pressurized hose, there will likely also be spewing. In most cases, you can remedy the damage by simply taking everything out of the cabinet, laying down towels inside, and calling a restoration company to patch up the leak.

Sometimes, however, under-sink leaks can be small enough that the water doesn’t pool out onto the floor in front of the sink. Instead, the water evaporates at the same rate at which the water is dripping. This can go on for months if you aren’t proactive, causing irreversible damage to the cabinets and anything else under the sink.

Water Leaks In The Attic

What’s worse than a water leak in your walls? -- A water leak in your attic; and here’s why:

When water comes in through your attic, whether it be a result of roofing problems, an old water heater, cracked water supply lines, or any other source, the damage doesn’t stop when the water hits the floor of your attic. - Nope, that water is going to keep on keepin’ on. The water will make its way into your walls, onto the ceiling in the room below, and, eventually, make a new, soggy home in the carpet below that.

Here are a few tips to help you stay ahead of the game when it comes to keeping your attic leak-free (as it should be):

  • Don’t let your water heater run longer than the recommended number of years, especially if your water heater has a large tank. An expired water heater is a 50-gallon hot mess (literally, a hot mess) waiting to happen.
  • Check your water supply lines for cracks or misalignment regularly. If you spot spewing out of pinholes in the pipes or pooling around joints, put the duct tape down and hire a qualified professional to repair or replace the damaged pipes.
  • Run your flashlight along the ceiling of your attic after a big storm to make sure no water is leaking in from outside. You can also identify a source of leakage by turning off the lights and checking for any sunlight coming in through the ceiling.
  • Check the floor of your attic for water rings, just like the ones you’d see if you left a cold glass of water on a wood table for too long.

Hardwood Floors

The feel of your hardwood floors is one of the first giveaways that you have water damage. If a leak has gotten itself into your baseboards, walking will become quite tricky, as the wood will become increasingly warped the longer that the water is present. If you notice that the center of each board in your flooring is sagging relative to the edges, you’ll need to look for professional help as soon as you can. Make sure to also check your floors for any stains, moldy or otherwise, as these are also signs of water damage.

Suggested Read: Worried you have Black Mold? Here’s what to look for.

Be Proactive About Water Damage

Now that we’ve talked about specific examples of water damage, it’s time to make an important point.

If you follow all of the recommendations we’ve made, you’re protecting yourself from the typical sources of slow and hidden leaks. But, it’s important to keep in mind that you will never be 100% protected from leaks. You are only human, and all you can do is your very best to protect your house.

It’s your job as a responsible homeowner to always look for unusual stains in walls, cracks in the sheetrock, warping baseboards, and any number of the other signs of water damage that we’ve already gone over.

Put recurring water damage and leak checkups on your calendar, because, by performing routine checks of your house, you’ll have a much more complete idea of what ‘normal’ looks like. That way, you can easily notice any potential leak events while the damage is still minimal. It’s much easier to replace a single floorboard than an entire wood floor.

Found this article a day too late?

If you’re already dealing with water damage, you are probably starting to understand the challenges that go along with restoration efforts.

If you have noticed any of these water damage signs in your home, here is what you should do:

  1. Identify the leak using the advice from this article.
  2. Move your possessions away from the leak to avoid further damage.
  3. Use towels to soak up excess water and, if necessary, place a bucket or a trashcan under the source of the leak to catch any actively leaking water.
  4. Call SERVPRO at 972-986-7677 and work with an expert to identify the steps you need to take to restore the affected area.

When you call a company that specializes in Dallas water restoration, you are setting yourself up to recover from the leak with as little stress as possible. These professionals can bring specialized devices like moisture meters to sense dampness levels in essentially any surface in your home: wood, stone, you name it. These sensors will help identify any further damage that may or may not be visible to the eye.

Once the damage has been identified by a water damage restoration professional, he or she will help you navigate the process of bringing the damaged surfaces and furniture back to life.

Dallas Water Damage Restoration Professionals

If you’re in Dallas and are looking for a water damage restoration company in the area, contact SERVPRO of North Irving at 972-986-7677, day or night, and we’ll be here to guide you through the restoration process. We are here to help your house go back to being your dream home.

How Safe Is Your Fireplace? Find Out From Our Dallas Fire Damage Experts

4/9/2019 (Permalink)

Your fireplace transforms your living room into an excellent, cozy place to relax after a long day. However, simply kicking your feet up in front of the fire, day after day (without completing key care tasks and inspections) can result in disaster.

Creosote buildup, a byproduct of wood combustion consisting of tar and other flammable substances, can cause fires to start in your chimney and spread across your home. To prevent this, you need to check for common problems and have your fireplace regularly serviced by a professional.

Otherwise, you may end up needing help from experts skilled in Dallas fire restoration to clean up the resulting disaster.

Signs Your Fireplace Needs Attention

Over time, creosote builds up on the inside walls of your woodstove, fireplace, and chimney. This sticky substance contains highly flammable compounds that can catch fire instantly. This layer develops as condensation builds on the inner chimney surfaces – and ash, unburnt fuel, and chemical byproducts stick to it.  

With a quick look inside your fireplace and up the chimney, you can see the telltale brown and black buildup on the inner surfaces. Both the look and the smell of your fireplace can signify the need for creosote removal. And don’t fall under the impression that these risks only affect wood-burning fireplaces. Gas fireplaces produce creosote, as well, and therefore carry the same risks as their wood-burning counterparts.

Whether you use natural gas or propane fuel, these fireplace designs produce even more condensation than wood-burning ones do. The increased water vapor greatly accelerates creosote buildup. Gas fires also tend to allow incomplete combustion that sends unburnt fuel up the chimney where it sticks to condensation on the inner walls. This creates an extremely flammable environment that could easily catch fire.

Birds and animals can also increase your risk of fire by bringing debris into your chimney. Debris, critters setting up potential nests, and even nearby tree branches all put you at a higher risk for a fire.

Regular Maintenance Requirements For Fireplaces in Dallas

The main risk factors of chimney fires are highly preventable. You just need to commit to a regular maintenance schedule to mitigate your risks. The Chimney Safety Institute of America recommends that you inspect your fireplace and chimney at least once per year. During this check, you should verify that its structure remains sound and free of creosote buildup.

Some Important Steps to Include in Your Check:

  • Remember to look for the presence of wildlife and accompanying nests inside the chimney and any tree branches close to the opening
  • Verify that nothing is blocking your chimney top or any ventilation pipes to prevent fires
  • If you find ? inch or more of creosote, have your chimney swept
  • If the creosote looks glazed, the cleaning process needs to begin ASAP, as this is a dangerous state for the buildup to be in

As creosote can damage your masonry with its acidic substances, setting up a regular care routine is really a win-win. When having your chimney cleaned, hiring a professional to physically sweep the inner surface is your best bet. You can help keep buildup to a minimum between service dates by burning special logs and other products designed to remove creosote.

Risks Of Continuing To Use An Unsafe Fireplace

Without the removal of creosote buildup, the tiniest spark could set the whole chimney on fire.

These fires are virtually impossible for homeowners to put out themselves. While waiting for emergency services, chimney fires have the potential to rage out of control and spread into the living space. If the house is not lost, crews skilled in fire restoration will need to come to repair the damage.

Efforts to put out the fire can take a serious toll on your home. The water used to squelch the flames can result in the need for flood damage cleanup, as well. Leaving the water to dry on its own can result in mold growth that further compromises the condition of your living space. At that point, you would need to get Dallas water removal and mold remediation services from disaster and fire cleanup companies to fully repair the damage.

You can greatly reduce your risks of chimney fires with regular inspections and maintenance services. When you put safety above all else, you also help preserve your comfort and convenience for the long-term.

How Dallas Fire Cleanup Companies Can Help If An Incident Occurs

Even with your best efforts at maintaining a strict upkeep schedule, the risk of fire is always there while using your gas or wood-burning fireplace. If a fire ever does start in your chimney, evacuate your home and immediately call 911 to request aid from the Dallas fire department.

If restoration is possible, you can receive helpful guidance and support from a local Dallas fire cleanup company of your choosing. They will use the leading fire damage restoration techniques to restore the condition of your home.

In addition to handling fire and smoke cleanup, these companies also take care of the damage caused by the crew tasked with putting the fire out, including Dallas mold remediation. While working to restore your home to pre-fire conditions, they will even deep clean your furniture upholstery to remove water, soot deposits and the strong odor of smoke.  

You can receive 24/7 emergency service from your trusted fire and water damage restoration company by calling 972 986 7677. Our highly trained restoration experts can clean up disasters of any size, so reach out anytime you need help.

Tips On How To Prepare For Severe Dallas Weather Conditions

3/21/2019 (Permalink)

No matter where you live or work, you can be affected by severe weather in Dallas. From snowstorms and floods to tornadoes and hurricanes, it's always wise to keep a keen eye on Mother Nature.

Frankly, just a little preparation can go a very long way when it comes to keeping your family and loved ones safe. Read on to learn how to prepare for severe weather conditions across several different climates.

Tips On How To Prepare For Severe Weather Conditions

Get Alerts For Severe Weather Events

Severe weather conditions can present themselves at any time. That’s why having the right information on hand is the first step you should take to stay prepared. For example, the Texas Department of Public Safety often posts weather alerts on its website. Local TV and radio stations also present forecasts every day, often multiple times throughout the day. Plus, with social media as prevalent as it is nowadays, there are many accounts that you can follow to stay updated wherever you are.

If you want to be extra informed about severe weather conditions, head to a sports & recreation store and purchase an NOAA weather radio. NOAA broadcasts are free and sent into the airwaves 24/7 by the US Government. Any time you hear the term “Severe Thunderstorm Watch,” “Warning,” or “Flash Flood Watch/Warning,” these decisions are being made by NOAA, and you’ll find out about them at the same time the news station does.

Prepare Your Home For Severe Weather

You can drastically reduce the damage caused by severe weather (floods, severe thunderstorms, and tornadoes) by staying prepared at home. For example, you could start by trimming any trees with weak branches around your home. By doing this, you are reducing the likelihood that branches will fall on your house during a storm, consequently damaging the roof (a costly problem to have). Below are some other measures you can take to prepare your home for severe weather:

  • Cover your windows with an extra layer of plywood if you suspect strong winds and/or hurricane-like weather
  • Prepare for a power outage by having plenty of candles and flashlights. Often, storms damage power supply lines for long periods. If you live in a particularly storm-prone area, research residential power generators to keep you warm and comfortable while power access is being restored.
  • Inspect your roof (or contact a professional to inspect your roof) to ensure that it is properly installed and in good condition - this is a smart measure to take both before and after severe weather season and individual weather events.

Have An Emergency Plan In Place For Severe Weather

An important step towards being ready for severe weather season is having a plan that includes an emergency meeting place for you and your family. An emergency meeting place can be in a storm cellar or on the lowest floor of your building, as long as there are no windows around. You should also store an emergency supply of food and water -- at least enough to last a few days. You can shop around for canned food, protein bars, non-perishable milk, and dried fruit.

Finally, be sure that you have a heavily outfitted first aid kit that has instructions on how to perform basic first aid procedures.

A common theme here is that you want to be able to take care of your family and friends in case any of them are injured during a severe storm, and having a well-equipped first aid kit is one of your best ways of accomplishing this.

In the spirit of the Boy Scouts, don’t wait until NOAA (mentioned above) issues an emergency alert to set up your plan. Be prepared! Start early to ensure that you have everything you need in time.

How Do I Prepare for Dallas Floods?

  1. Clear debris from your drains
  2. Repair damaged gutters
  3. Place sandbags or other barriers around your property

Heavy floods and storms have been known to cause significant water damage. Don’t worry, though. There are some simple tactics you can employ to get ready for a downpour. Start by clearing debris from your drains to prevent any blockages -- you want them working at their best! Repair any damaged gutters, too, as this will ensure that water drains away easily. And when the preparation isn’t enough for Mother Nature, as it occasionally is not, be sure to have a Dallas flood damage cleanup company on speed dial.

Caught up in severe Dallas weather? Here’s what you should do.

Even after adequate preparation, it is still possible to find yourself in the middle of an emergency weather situation. Read on to learn more about staying safe during these conditions.

Seek Shelter as Soon as You Can

Seek shelter in an interior room or on the lowest floor of your home. If you are in a mobile home or a car, take shelter in the nearest building. When inside, close any exterior doors and stay clear of the windows and outside walls. Be sure to not leave the shelter until conditions have returned to normal. Stay informed by purchasing an NOAA weather radio at your nearest sports and recreation store.

Avoid Walking and Driving Through Moving Water

If by any chance a storm catches you outside, avoid walking through flowing water as you risk drowning. Remember that six inches of fast-moving water can knock you off your feet. And, when it comes to driving, you especially want to avoid rushing water.

Remember the slogan: “turn around, don’t drown!”

Stay on High Alert

Always be on the lookout for alerts from weather departments and the authorities. For example, the authorities may send out an alert advising people to leave their homes to head for a safer location if coastal flooding or a similar event is expected. Always act as advised to avoid injuries and potentially life-threatening danger.

Call For Dallas Water Damage Help As Soon As You Can

If, for example, during a flood, the water levels in and around your home start rising, call for help immediately.  Also, if you are able, be sure to check on your neighbors and those who may need special assistance to ensure that they are safe.

You can never be too ready for a severe weather event. Always stay prepared, pay attention to weather forecasts, refresh your emergency plan and talk to your friends and family about the safety measures they should take. Finally, after the conditions have improved, check for any damage on your home and have it handled by a professional. If you suspect water damage, call in a Dallas water damage restoration company to inspect your home and advise you further to avoid further damage and mold growth.

Tips on How to Keep Your Carpet Clean If You Have Pets

3/20/2019 (Permalink)

Pets are adorable, but let’s face it, a lot can happen to your carpet over a short period of time if you have a pet or two.

Perhaps you have a playful puppy or kitten that hasn’t quite figured out that your carpet is not the same thing as your lawn. Or, if you are lucky enough to have a pet that knows the difference between carpet and grass, you’re likely still dealing with shedding, dander, and the all-too-common mud tracks coming in from outside.

Long story short, if you have pets, your carpet probably doesn’t smell (or look) as good as it did when it was originally installed. Of course, pet ownership is worth the work that goes into it, but you’ll need to take a few extra steps to keep your house clean for you and any guests you have over.

Sure, it can be a lot of work - but don’t sweat it - it’s manageable, especially with the help of an experienced professional! Read on to learn how to keep your carpet clean despite your pets being, well… pets.

How to Keep Your Carpet Clean if You Have Pets

1. Go Hard on the Stains

Have a puppy with a long tail? Spillage accidents are bound to happen whenever you have a new pet running around. Of course, it’s cute when your puppy is happy, but when that turns into their happy, wagging tail spilling your coffee off the coffee table, it’s just a little less cute.

First things first, catch these accidents as soon as possible to prevent the spots from taking hold on your carpet (especially if you have light-colored carpet).

When solids (such as food) fall on the floor, use a dustpan to remove what you can, then cover the stain with paper towels. Once the area is dry, clean it with warm water to prevent discoloration.

Expert Carpet Cleaning Tip: If the spill happens at night or when you are away at work, use a combination of vinegar and cold water once you spot the spill to remove the odor. Follow this up by scrubbing the area with a good carpet cleaner.

2. Vacuum Clean Your Carpet Twice Per Week

Vacuuming is your best line of defense when trying to remove pet hair from your carpet - both visible and hidden in the fibers.

Even if your pets don’t shed fur, they may still be shedding dander (the allergy-causing particles in their coats), and, if you live in a typical household, dust and food particles are thriving in your carpet fibers and creating odors that are… less than desirable - to say the very least.

The next time you are vacuuming, move your furniture towards the edges of the room so that you can get to the whole length of the carpet (depends on the layout of your room).

In addition, pet hair can travel underneath the furniture, especially if you have a nearby air vent or fan, allowing odor-creating particles to hide long enough to put off an unpleasant odor.

Pro Tip #1: For the best results, use duct tape before vacuuming to pick large chunks of hair. If you don’t have a roll handy, there’s always a DIY solution! Try wetting your kitchen rubber gloves and running your hands quickly through the carpet to pick up the pet hair.

Pro Tip #2: One other thing to keep in mind is that pets drool all over their toys, so clean those toys relatively often so smelly saliva residue doesn’t have a fighting chance at ruining your movie night.

3. Place a Rug or a Towel at Each Entrance

If you walk your pets often, you’ve probably realized that most of the dirt on your carpet comes from outside. Don’t worry - there’s a quick fix for this problem!

Place a towel or a small rug at each outside entrance to your home/apartment, or living space. When you get back from your walk, wipe the pet’s paws before setting them free to roam inside.

Some pets might resist the new routine at first, but after a few weeks, they’ll have it down (and so will you)!

4. Clean Pet Urine off Your Carpet

No matter how well trained your pets are, they are bound to urinate on the carpet from time to time. To clean it up, start by laying a small towel over the patch.

How Do I Clean Pet Urine Off Of My Carpet?

As the urine absorbs into the towel, mix some warm water with your dishwashing liquid and pour it on the stain and rinse the stain with a clean towel and warm water. Finally, lay some paper towels on the stain to absorb moisture and rid your carpet of any odor. Voila!  

Tip: For vomit stains, pour some club soda on the spot and let it sit for 30 seconds. Next, soak up the stain with a dry cloth. Repeat this until nothing is being transferred to the cloth.

5. Keep Your Pets Well Groomed

Have you ever sat down on your carpet, taken a sniff and thought, “this smells like a dirty dog”?

If you have, it’s probably an indicator that you need to groom your pets more often. Bathing your pets regularly will definitely help to keep the rugs odor free.

Also, trim their nails (but be careful not to trim too much). Long pet nails can damage carpet fibers and spread them all over the place.  Keep up the grooming and brush your pets regularly (outside) and your carpet will look and smell great for much longer!

6. Get Professional Carpet Cleaning Help

By now you have probably noticed that pets and carpets are not exactly a match made in heaven, and sometimes things may get out of control.

For example, if you have sick pets in the house, they may puke or relieve themselves on the carpet. In some of these incidences, the odor may be too much for you to eliminate on your own, which is where a professional pet odor removal company comes in.

Pet odor removal companies have the necessary products and experience to handle stubborn odors and stains. Before freaking out and deciding to replace your dirty carpet, give a professional pet odor removal company a call and let them work their magic.

From the moment you adopt a pet, you have your work cut out for you. Feeding and bathing them is part of it, but so is keeping your living space clean with them around. While the tips above will come in handy, do not hesitate to call a professional carpet cleaning company for more advice on how to keep your carpet clean.

5 Signs That Your Carpet Has Mold

3/13/2019 (Permalink)

Carpet mold often grows after water damage either through flooding, broken water pipes, and/or roof leaks. It's often hard to tell if you have mold as it can grow under the carpet.

Why mold grows rapidly on carpets

Carpet fibers are porous, which means that things (like water) can easily seep through them. After water damage occurs, the carpet fibers absorb water - creating a moist, inviting environment for mold growth.  

Mold growth starts after 24-48 hours after water exposure. The early mold population rapidly reproduces by releasing microscopic spores (tiny lightweight “seeds” that travel through the air), and if left unchecked they can spread all over your living space in a matter of days. Read on to learn how to detect mold, and how you can stop mold growth right in its tracks.

5 Signs That Your Carpet Has Mold

Given their rapid spread, it is important to identify mold growth on carpet early and call in a home mold removal company.

Below are five common signs that your carpet has mold.

1.    Carpet Discoloration

Although mold is likely to grow deep into the carpet where it is hard to see, in its advanced stages you may notice black, white or green spots (similar to what you see when you leave bread out for too long). Any slight discoloration should be investigated further and should not be dismissed as mildew (see below).

EXPERT TIP
How to tell the difference between mold and mildew:
Mold tends to appear in shades of green, blue, or red.
Mildew (a type of fungus) typically appears in shades of white.

If the mold contamination advances to the extent that it is visibly staining your carpet, contact an in-home mold removal company to see if they can help salvage the carpet. If the carpet can’t be salvaged, dispose of and replace it immediately.

If you’re concerned about mold, even if there is no evidence of mold growth at the top of your carpet, regularly inspect your carpet’s underside for signs of mold growth and dampness.

2.    A Bad Odor

A bad odor is the first sign of active mold growth in your home. The odor might not be immediately apparent if you spend most of your time indoors. Take note of any visitors’ comments on a musty smell and take immediate action by checking your carpet and the rest of your home for signs of mold.

3.    Increase in Allergies While Inside

Increased allergic reactions including a runny nose, sneezing, breathing problems, coughing, and eye irritation could be indicative of mold infestation. While these symptoms should always be immediately brought to a physician’s attention, you should follow up that doctor’s visit by having your house thoroughly inspected for the presence of mold.

4.    A Water-damaged or Damp Carpet

A carpet that has been subjected to water damage either from flooding, standing water, or spillages should be either cleaned and dried within 24-48 hours or be disposed of. If you notice wet or damp spots on your carpet, it could be as a result of leakages beneath it. Inspect the floor for signs of leaks and have the carpet cleaned and dried immediately.  

5.   Using a Mold Testing Kit

If you suspect that your home is infested with mold, an easy way to find out is by using a mold testing kit. While you could perform the tests yourself, this is best left to a mold inspector as he or she will be able to determine the extent of the contamination and advise you on the best course of action.

How to Limit Mold Growth on Your Carpet

Getting rid of mold on hard surfaces such as tiles isn’t easy, to begin with, but removal gets even harder when the mold is embedded in your rugs and carpet.

What’s the best way to deal with carpet mold? - You guessed it: don’t let it happen in the first place.

  1. Keep Your Home’s Humidity Level Lower than 60% (Much Lower)

Keeping the humidity levels in your home low is the first step towards retaining a mold-free carpet. The EPA (The Environmental Protection Agency) recommends that home humidity levels be kept at around 30% to 50%, with 60% being the highest desirable limit. The easiest way to achieve this is by using a dehumidifier. If you don’t have a dehumidifier, you can substitute in regular fans, or just open the windows to ensure that there is constant air circulation.

2. Clean Your Carpet Every Week (Yes, Every Week)

Though obvious, this is an important one to keep in mind. The strongest preventative measure you can take against mold growth on your carpets is - you guessed it - keeping them clean. Keeping your carpet clean is one of the most effective mold mitigation measures and an easy one at that.

Generally speaking, there is no measurable way to determine how clean your carpet needs to be, but at the very minimum, you should be vacuuming your rugs and carpets every week. On top of that, you should hire a professional carpet cleaning company at least once per year to deep clean your carpets and rugs, getting rid of any inactive mold spores and other toxins that are waiting for a spilled glass of water to thrive. And, if you haven’t been keeping up with a tight cleaning schedule, clean and treat your carpet with a carpet cleaner immediately after spillages.

3. Call in a Mold Remediation Company if You Suspect Mold Damage

Do you think your carpet or rugs have incurred mold damage?

If you experienced a flood, whether it be from environmental factors, a broken water heater, or anything in between, call in a Dallas water damage restoration company to remove excess water and dry the affected surfaces, thereby making it difficult for mold to reproduce.

Next, get in touch with a home mold removal company for residential spaces or a commercial mold removal company for business spaces and offices. If you have any health problems, especially respiratory problems, or environmental allergies, you should call in a professional instead of attempting to clean up the mold by yourself. Cleaning up mold exposes you to mold spores that can worsen your allergies.

Also, most mold remediation professionals in Dallas, TX offer free consultations in your home. With this in mind, there’s nothing to lose. You only stand to benefit from expert advice about keeping your carpet mold free.

Reclaim the ambiance of your living space today by calling in a mold remediation company in Dallas to inspect and clean your carpet. Working with an expert guarantees you of effective mold removal and, most importantly limits further damaging mold spread. To speak with a mold inspector in Dallas today, call us at (972) 986-7677.

Crime Scene Cleanup in Dallas

2/7/2019 (Permalink)

Dallas Crime Scene Cleanup SERVPRO Graphic SERVPRO is available 24 hours a day for Dallas crime scene cleanup, including biohazard situations. We've serviced DFW for over 30 years.

Dallas Biohazard Cleanup in the Scene of a Crime

There are a number of potential causes that necessitate biohazard cleanups, and sometimes these are the direct result of a crime committed in a residential or commercial property. These crimes can include homicide, breaking and entering, theft, and potentially any crime that occurred on your property. A lot of the information regarding the cleanup of crime scenes that include biological fluids can be read about in more detail in our article "Bio-hazard Cleanup in Dallas." There are a few key differences and different circumstances that warrant its own topic.

Crime Scene Boards Ups

The first key difference is that crime scene cleanup is not limited to biological cleanups. We are not solely discussing homicides, but rather any crime committed on the property that requires the services of a professional restoration company. An all too common occurrence is breaking and entering. This could leave your home with a broken window or broken lock. After this kind of traumatic experience, it is important for you and your family’s safety that you call SERVPRO immediately and begin the board up process.

Board ups include securing wood over a window or door that otherwise are not there or not secure anymore.  Board ups deter any would-be criminal activity and are a temporary solution until insurance adjusters and contractors can assess your home or business and rebuild the door or window permanently.

Expediency is important. A board up is often times the first step in crime scene cleanup. The immediacy by which you call us can prevent further damages or further crimes on your property. You will be hard pressed to find a window installer that can help when you return home in the middle of the night to find your window was collateral damage after a burglary, and many families won’t feel safe without a window after being the victim of a crime.

We’re here to help 24 hours a day.  In the hectic scramble that is the aftermath of a crime, keep in mind what work needs to be done immediately. A board up definitely falls in this category.

Fingerprint Dust Cleaning

Another distinct difference between a biohazard cleanup and a crime scene cleanup can be the involvement of police and forensic investigators. These people work diligently to find the culprit of the crime, and can oftentimes leave behind cleanup work to be performed.

One example would be a black dust-like substance that police use to try and find fingerprints of potential suspects, which is generally called fingerprint powder. They may use this substance on window sills, walls, furniture and other surfaces around your house in an attempt to further their investigation. Cleaning this up, however, is no simple task.

More often than not, the use of regular residential vacuum cleaners will not completely remove this substance.  Rather, the use of an industrial carpet cleaning machine in tandem with a HEPA vacuum will have to be employed to fully extract the powder. Depending on the surface, the extent to which the powder is spread, and other factors, will influence how much and what type of cleaning work will be involved.

A cleaning professional is necessary not just for your biohazard cleanup after a crime but also for the forensic cleanup. The fingerprint powders are some of the most commonly used examples, but police departments and forensic teams are constantly developing new ways to approach a crime scene, and with that comes new cleaning and restoration needs once the dust settles.

Similar to the board up process, once you know the police are finished with their investigation, call us as soon as possible as the cleaning of fingerprint dust and other investigative residue is more successful and far easier the sooner we are able to tackle it.

Call SERVPRO for 24 Hour Dallas Crime Scene Cleaning

A common theme amongst these crime scene tips is to give us a call as soon as you are aware of the crime and restoration service you are in need of.

However, during crime scene cleaning, we have to wait for investigations to be thoroughly completed, and for police to clear the scene for Dallas biohazard cleaning. This applies less to board ups, but more towards crime scenes that involve biological fluids or forensic residue needing to be remediated. Similar to waiting for the Fire Department clearance during fire jobs, we cannot impede upon the Police Department's work at the scene of the crime and therefore must wait for their clearance in order to perform whatever cleaning and restoration services are necessary.

Our team at SERVPRO of North Irving have over 30 years of experience remediating biohazard cleanups, and oftentimes these are the result of crimes. We have cleaned up after, and assisted, many Police Departments in the Dallas area and Ellis County after a slew of different crimes, and we are always ready to help you.

Our Dallas crews are available dispatch for 24-hour emergencies every day of the year.  We can be reached 24/7 at (972) 986-7677.  Call us any time!

Additional Reading

Property Crime Victimizations: visit the Bureau of Justice

Crime Statistics by City, County, and State: visit the Department of Justice

Written by: Brendan Gillette

Mold Inspection in Dallas Fort Worth

2/7/2019 (Permalink)

SERVPRO North Irving is a licensed Texas Mold Remediation Contractor. We've served DFW for over 30 years.

Mold Symptoms

Mold inspections are a popular request for us.  Many families and businesses in Dallas Fort Worth experiencing typical mold symptoms, including allergic reactions, often call us and ask for a mold inspection.

SERVPRO of North Irving offers free, no-obligation mold inspections.  If you’d like to schedule an inspection, give us a call at (972) 986-7677 or contact us.

Mold Inspection Process

Our mold inspection process is straightforward.  After you’ve scheduled one of our mold specialists to come out, expect the following:

  • Ask you to show us where you suspect mold growth.
  • Inspect the trouble area and its surroundings.
  • Inspect areas of a home where there are high chances for growth.
  • If you’ve had previous water damage, mold may grow there, too.  We’ll inspect previous water damage areas.
  • Take documentation of any growth we find.
  • If we find growth, we can suggest immediate steps you can take, such as containment and HEPA air scrubbing, while we prepare your estimate.

Texas State Mold Law

The process for mold remediation depends on the size of the mold colony we find.  The process is the same whether we’re handling a household mold problem in a business’ commercial property.  

Mold clean up in Dallas Fort Worth can go one of two ways according to Texas State Mold Law.

  • Mold Under 25 Contiguous Square Feet

Mold of this size does not require any reports be filed with Texas.  We can begin mold remediation services immediately.

  • Mold Over 25 Contiguous Square Feet

This mold size falls under Texas Mold Assessment And Remediation Rules (TMARR), which requires:

  • A Texas Licensed Mold Assessor to write a Mold Protocol.  We can give you a list of assessors for you to choose from since we cannot, legally, choose one for you.
  • A Texas Licensed Mold Contractor (us) will file a Work Plan and schedule the job with the state.  Afterward, we must legally wait at least five (5) business days before beginning remediation.
  • When we finish the mold remediation, the Mold Assessor will check the property and issue a Clearance Document.
  • The Texas Licensed Mold contractor (us) will issue a Certificate of Mold Damage Remediation.  This documents the success of the mold cleanup.  

Process for Mold Remediation in Dallas

The mold remediation process is different for every property but generally involves:

  • Setting up mold containment.  This prevents mold spores from traveling to other parts of the property.
  • HEPA air scrubbers and filtration to remove airborne spores.
  • Depending on the damage the mold has caused, the mold can either be removed from the surface or the surface will have to be removed.
  • The mold will be bagged and taken away for proper disposal.
  • If any part of your home had to be removed, it can be reconstructed by our team.

When Can Mold Removal Happen?

Mold cleanup can happen at any time of the day.  Many residential homeowners choose to have their mold remediated during regular business hours.  Our dispatching team can work on a time and date that works for you.

You do not have to be home for remediation to take place.  We are happy to install a temporary lock box to work while you’re away.  

For business owners and commercial properties, we understand mold cleanup has to happen after hours to avoid business interruption.  This is a perfectly reasonable request and one that we have granted many times before. Mold cleanup can occur after your employees have left for the day, on the weekends, and even overnight.  Simply let us know what your needs are, and we’ll be happy to work out a schedule that works for you.

How Did I Get Mold?

Many people who need mold removal in Dallas wonder how their property became infested with mold in the first place.  Mold is a natural part of our environment, and it can not be 100% removed. The goal in proper mold removal is to get the levels of mold spores in the air back to a safe level; this is especially important for individuals who have mold sensitivity.  There are also types of toxic mold that should be removed as quickly as it’s found.

Small levels of mold will be airborne in almost all environments.  Mold can:

  • Enter when windows or doors are left open.
  • Attach itself to your pet’s fur and be dropped when your furry friend lays anywhere in your property.
  • Attach itself to your clothing, including leather.
  • Come in from your HVAC system.

Prevent Mold Growth

It’s very easy for mold to grow in just about all environments.  Tips to help prevent mold growth are:

  • Make sure any water damage is properly remediated.  
  • Keep doors and windows airtight so no weather can come in.
  • Keep humidity levels in your property low (50% or below).
  • Check for mold growth sporadically in high-growth prone areas to avoid bad surprises.

How Does Mold Grow?

Mold prefers damp, dark, and undisturbed spaces.  To grow, mold needs a source of food, and it will often find food in a moist piece of drywall, wood, and even clothing.  

Knowing mold’s preference for growth gives us valuable clues when we begin investigating your home for mold infestation.  When we arrive for mold inspection, we will search the typical mold growth places along with any other area of your home that has experienced previous water damage.

Common places for mold damage in homes are:

  • Kitchens: under sinks and mold in drywall behind kitchen cabinets
  • Bathrooms
  • Laundry Rooms
  • Garages
  • Attics
  • Water Heater Closets

Indoor Air Quality Testing

We do not perform air quality testing ourselves, but we have great partnerships with air quality agencies in North Texas.  If you’d like an air quality test done on your property, we are glad to arrange a test and work with our partners.

If higher than normal levels of biological pollutants are found in your property, such as mold, we will inspect your property for its cause.  While we are inspecting for mold, we can install HEPA air scrubbers that will filter the air in your property and remove up to 99% of the contaminants.  HEPA air filtration will continue as the mold remediation process continues. Air scrubbing may improve the quality of your air while the root of the problem is assessed and removed.

Identifying Mold

You may want to know the specific type of mold that is growing on your property.  This is especially true when we find black mold. Testing for a specific type of mold is often unnecessary.  When we remediate mold, we treat every kind with the same level of caution regardless of its known toxicity level.  

The remediation steps for every kind of mold is the same.  Often, many different types of mold are found in one location.  For these reasons, we do not test for the type of mold unless a customer specially requests it.

We will take a sample of the mold we find on your property and deliver the sample to a certified mold testing lab.  Results are often quick -- they can be ready and delivered back to you in less than 72 hours.

Schedule a Free Mold Inspection in Dallas Fort Worth

Are you ready for us to inspect your property?  You have a few mold removal companies in Dallas to choose from, and we want you to feel comfortable with your choice.  If you have questions, contact us and we’ll be happy to answer them for you.

We’re available to take your call 24 hours a day.  Proper mold remediation isn’t optional, and you need a company with plenty of previous experience and success.  We are a licensed Texas Mold Remediation Contractor with over 30 years of service to all residential and commercial properties in North Texas.  We’ve helped thousands of property owners, and we can help you, too.

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“Like it never even happened.” only happens here.

Cleaning C Diff in Dallas Nursing Homes

1/31/2019 (Permalink)

Bath faucet in Dallas with C. Diff free estimate advertisement logo  SERVPRO offers no-obligation estimates for C. Diff and other biohazard cleaning in Dallas, Texas.

C Diff Cleaning in Dallas Texas

Adults 65 years or older have a higher risk of becoming infected with C. Diff.  When a resident in a nursing home contracts the infection, it’s important to clean the facilities quickly and help stop the contagious bacteria from spreading.  

C. Diff is an abbreviation for clostridium difficile which is a type of bacteria.  The infection affects a person’s colon and commonly causes diarrhea and other symptoms.  It can spread by touch or contact with contaminated objects like clothing, countertops, and bathroom surfaces.  

When we are called to a C. Diff cleaning, we are prepared for the following:

Hard Surface Cleaning

We use a specialized cleaning agent with proven efficacy to eliminate the C. Diff bacteria.  Our technicians will wipe hard surfaces in:

  • Bathrooms
  • Kitchens
  • Hallways
  • Living Rooms
  • Communal Areas
  • Garages
  • Vehicles

Some cleaning agents leave a thin film on surfaces.  This is normal and a necessary part of the chemical agent to ensure that the bacteria is eliminated.  If your residents mind the film, it can be removed after we’ve ensured the dwell time the agent needs to be effective is met.  

Deep Carpet Cleaning

We will deep clean carpets with the appropriate biohazard cleaning agent.  In most instances, any stain that was on the carpet will also be removed. The carpet can be dried in a few minutes and is available to use again quickly.  

Upholstery Cleaning

This includes sofas, chairs, and mattresses.

Clothing and Textile Cleaning

Clothing and textiles can also be sanitized.  We use a specialized machine that uses over five different detergents and a wet wash with hydraulic pressure to push bacteria out of clothing.  Our franchise has over an 85% salvage rate -- among the highest in the industry. Clothing can be picked up, washed, dried, finished, and returned.  We can sanitize:

  • Shirts and pants
  • Shoes
  • Jackets
  • Sports equipment
  • Stuffed animals
  • Sheets and pillowcases
  • Blankets, comforters
  • Belts
  • Undergarments

ATP Testing

ATP stands for adenosine triphosphate which is the energy molecule found in living cells.  Our office uses ATP testing to verify our cleaning effectiveness. We can swab cleaned surfaces and measure the amount of organic material present.  If the test measures positive past the acceptable threshold, it will be cleaned again.

Biohazard Cleaning

Due to the nature of C. Diff and the type of cleaning involved, the cleanup is treated as a biohazard.  Our technicians must wear appropriate personal protective equipment and may have to dispose of unsalvageable items in biohazard bags.  All cleaning instruments will either be sanitized after use or disposed of at an appropriate biohazard waste facility.

C. Diff Considerations

Business Interruption

When a business needs cleaning services, we are commonly asked if we can clean after typical hours.  We can accommodate your nursing home’s busy schedule and work when our technicians can cause the least disruption to your residents.  After-hours and overnight cleaning is available. Please let us know of your special request, and we will find a way to make this work for you.

Privacy

The privacy of your business and residents is important to us.  The documentation we take, such as photographs and measurements, will not be shared.  No photographs of your residents or staff will be taken.

No Obligation Bid

We are happy to provide a no-obligation bid for your nursing home.  Call us today to schedule a free inspection.

Biohazard Cleanup, Dallas Texas

SERVPRO of North Irving is an experienced biohazard cleanup company in Dallas.  We have cleaned homes and businesses that have experienced crime scenes, unattended deaths, and other types of trauma resulting in blood-borne pathogen cleanup.  Our areas of service include Dallas and all of North Texas.

Our crews are available dispatch for 24-hour emergencies every day of the year.  We can be reached 24/7 at (972) 986-7677.  Call us any time!

“Like it never even happened,” only happens here.

To learn more about C. Diff, please visit The Mayo Clinic and MedicineNet.com.

Biohazard Cleanup in Dallas

1/31/2019 (Permalink)

Dallas Biohazard Cleanup Services Our SERVPRO Location is a Dallas based biohazard cleaning company. We have serviced DFW since 1986.

What is a biohazard cleanup?

Biohazard cleanup is a term used to cover a wide range of cleaning that is related to biological fluids and materials.  There are a number of causes that could warrant a biohazard cleanup, otherwise known as biohazard remediation. Accidental death, unattended death, suicide, and crime scene cleanup are the most frequent causes that require biohazard cleaning.  However, there is really no limit to the potential causes that may require a professional biohazard company to perform bioremediation work.

An easier way to approach the question is to take into consideration what needs to be cleaned.  Any biological fluid (anything originating from within a human), including blood, feces, vomit, and more, are all potentially harmful if not properly disposed of.  Common incidents that require biohazard cleanup involve death.

Due to the nature of potential health hazards because of exposure to biological fluids, the cleanup process is thorough and extensive.  Our trained technicians are equipped with proper Personal Protective Equipment and specialized tools to clean any biohazardous material properly and safely.  

Bioremediation examples we’ve cleaned include:

The nature and extent of the cleaning will determine the necessary steps in biohazard cleanup.

When should I call a biohazard cleaning company?

The affected area in a biohazard cleanup needs to be treated as soon as possible. Understandably, in the case of unattended deaths, this may not occur.  In many other situations, it is important to call SERVPRO of North Irving and set up a time for cleaning.  

There are a number of reasons you should call quickly.  As biological fluids deteriorate on surfaces in your home or business, they begin to let off an odor that can quickly transform the area uninhabitable.  Biological fluids, such as blood, easily seep through cracks and holes.  This makes the remediation work more difficult by the day. What one might consider a small issue can quickly turn into an odor that renders the area unlivable.  The longer an odor lingers in the affected area, the more drastic measures will be needed to properly complete the bioremediation.

If you find yourself asking when you should call about biohazard cleanup, the answer is probably right now.

Why do I need a professional to handle Dallas biohazard cleanup and biohazard waste?

The longer it takes to get a biohazard cleaned, the more risk there is to anyone in contact with the site of bloodborne pathogens.  Biohazard risks are a major concern and the reason that remediation has to be done properly and professionally.  In this case, out of sight, out of mind isn't safe.  One cannot simply wipe or hose off the affected area and expect the issue to be resolved.  In fact, bloodborne pathogens are more hazardous than you would expect.  Every 1 in 24 Americans have HIV, Hepatitis B, or Hepatitis C.  These diseases, and the risk of exposure, cannot be taken lightly.

These bloodborne pathogens can survive up to 16 days after the death, meaning the risk continues long after the incident that necessitates a biohazard cleanup.  Because of such serious risks, our crews follow all safety protocols and contain, sanitize, and decontaminate all affected and potentially affected areas.

Our teams use specialized disinfectants and sanitizers to guarantee a safe environment after cleaning.  Some materials and items are not safe to remain in the residence or building.  These biohazardous waste items need to be properly disposed of in biohazard disposal bags.  These bags are then boxed and taken for proper medical incineration disposal.  Disposal of this material is required by law and is one of many reasons you need a professional to handle your biohazardous needs.

There are plenty of cleaning crews that might say they can take care of your bioremediation needs, but all cleaning should be handled by experienced crews.

We Are Here to Help With Any Dallas Biohazard Cleanups

When it comes to choosing the right people for your Dallas biohazard cleanup, there are a few things to consider.  You want a company with experienced biohazard cleaning certified technicians.  Our franchise has serviced Dallas for over 30 years, and we have technicians ready to help.  We have completed biohazard cleaning for all kinds of situations including crime scenes, trauma, and suicide cleanup.

With partnerships around Dallas for safe disposal of biohazardous waste, our team at SERVPRO has the knowledge, experience, and resources to make your biohazard situation, “Like like it never even happened.”

We understand that these calls are often the result of life-changing events, like and untimely deaths. Our staff is professional, patient, and empathetic towards your needs.

We know biohazard cleaning situations aren’t easy, and we are here to help.  

Our crews are available dispatch for 24-hour emergencies every day of the year.  We can be reached 24/7 at (972) 986-7677.  Call us any time.

Written by: Brendan Gillette

SERVPRO Dallas Franchises' 1-4-8 Guideline

1/12/2019 (Permalink)

Disaster Recovery Team sign in Dallas TX SERVPRO is a trusted leader in fire and water damage restoration in Dallas, TX.

Faster to Any Size Disaster

This isn’t just a catch phrase for us.  When we say that SERVPRO is faster to any size disaster, we mean it.  No other damage restoration company in Dallas Fort Worth will arrive faster to any disaster restoration job with the capability to start cleanup immediately.  

How do we know we’ll always respond faster?  All SERVPRO franchises in the nation uphold the 1-4-8 policy.  

Dallas SERVPRO 1-4-8 Response Guideline

1 Hour: Service Arrangement

When anyone calls our business, we are committed to responding within 1 hour.  Our office has a live on-call manager 24 hours a day ready to answer the phone as soon you call.  We ask you pertinent questions about your emergency and then relay that information to our staff.

In our office, every customer is assigned to one administrator and one remediation manager.  These two individuals are charged with making sure you are taken care of from beginning to end.  Within the hour, they receive your information, understand what has happened, and are preparing crews of technicians to respond.

Within the same hour, we will also have technicians dispatched to your property or have scheduled your job for a future time and date of your choice.  

4 Hours: Arrival

Within 4 hours of your call, a crew of technicians will arrive at your property ready to work.  Our franchise is available to every residential and commercial property in Dallas Fort Worth plus surrounding counties.  In most instances, we are able to arrive within 2 hours of your phone call.

While you’re waiting for our arrival, take these safety precautions to mind:

Water Damage Safety

  • If the water is contaminated, do not allow any person or pets in the affected areas.
  • Contaminated water comes from sewage backups and storm flooding.
  • Do not handle any compromised electronics.  
  • If the water is not contaminated, you may want to pick up objects off the floor to prevent them from getting permanently damaged.
  • Consider picking up rugs, clothing, and toys. If you’re unable to, please wait for our technicians to arrive.
  • If you do pick up items off the floor, be mindful that the water absorption makes items much heavier. Do not strain yourself! If you’re unable to pick up an item comfortably, please wait for our technicians.

Fire Damage Safety

  • Do not handle any compromised electronics.  It is possible for the smoke particles to have breached inside the machinery and compromised its integrity.
  • Do not stay in an affected room without proper ventilation.  
  • In the event where there is a lot of smoke, do not run your air conditioning unit.  This may cause soot that settled in the air ducts to blow out and circulate around your property.
  • If the ceiling or walls were damaged, stay away from that area.
  • Do not load soot affected clothing or textiles in your washer and dryer.  Household washing machines are not equipped to handle this type of cleaning, and the soot will likely permanently damage your clothing.  

Mold Cleanup Safety

  • If you or anyone in your property is experiencing mold symptoms, stay away from the mold affected area.  
  • Do not attempt to clean the mold yourself.  Improper cleaning will disturb the mold which causes its spores to go airborne.
  • Do not run a fan or the air conditioner in the room with mold.  This will cause the mold spores to go airborne.

Biohazard Cleanup Safety

  • A biohazard is a biological agent that poses a health hazard to humans.  These include blood, vomit, and feces.
  • Do not touch the biohazard with your bare skin.

8 Hours: Response Plan Briefing

If you are filing a homeowners insurance claim, we will start your claims process and make initial contact with your insurance adjuster to let them know we’ve received your information.  Within 8 hours of your call, we’ll provide them with the restoration plan our technicians have created, and they will start the beginning documentation of your claim.

As your restoration project continues, our administrators will continue to keep in touch with your insurance adjuster.  In many instances, we will communicate with them on a daily basis.

While we will guide you through your situation, it’s sometimes comforting to know what to expect.  

Water Damage Restoration

While every situation is different, the water damage restoration follows a general process.  This includes:

  • Inspection.  We will inspect for the extent of the damage in your home and prepare a plan to extract all water and dry your property.
  • Disinfecting.  If the water is contaminated, we will disinfect the affected areas.
  • Water removal.
  • Carpet removal.  We will try to save your carpet, but in almost every case, the carpet itself will have to be elevated to allow us to remove the padding underneath.  If the carpet is not salvageable, it’ll be completely removed. A small sample of your carpet will be saved to let your insurance company replace it.  Carpet restoration services are possible after your property has been dried.
  • Drying.  We will set professional drying equipment to remove excess moisture.  
  • Drying monitoring.  We will visit your property once a day to take moisture measurements and remove equipment as its no longer necessary.  Removing excess equipment as we meet our drying goals will reduce your bill.
  • Documentation.  We will send all measurements, photos, and the restoration plan to your insurance company.  This will help them know your property is being taken care of properly.
  • Learn more about the water removal process by reading our article.

Fire Damage Restoration

Just like water damage, the process for fire cleanup will be different for every property.  The general process is as follows.

  • Emergency roof tarping and board up.  This will prevent precipitation from entering your property and will also help deter theft.  It’s especially important to do this as soon as the fire is out to prevent secondary damage. Many insurance companies will not cover the cost of secondary damage as they consider it preventable and the responsibility of the homeowner to take care of.
  • Water damage restoration.  Many times, a fire and water damage go hand in hand since firefighters use water.  We will extract all the water to help prevent mold.
  • Inspection.  Before work begins, many insurance companies require an estimate of the damage the fire caused.  Many adjusters will want to approve our work before anything actually begins. For this reason, we will inspect your property and send the estimate as quickly as possible.
  • Textile cleaning.  We are one of the few businesses in North Texas with an Esporta Wash System certification, which makes us qualified to sanitize fire and smoke affected clothing.
  • Demolition. If any portion of a property is permanently damaged, we will perform demolition.
  • Moving and storage services.  In almost every case, an entire home’s contents have to be packed and moved out of site in order for the home to be cleaned.
  • Fire damage cleanup.  Cleanup includes the removal of all soot, air duct cleaning, and odor removal.
  • Odor removal.
  • Cleaning household items.  When items are taken out of a home, they are transported to our cleaning facility where they are also cleaned and deodorized.  
  • Reconstruction.  If any portion of the home needed demolition, we will reconstruct it.
  • To learn more about our fire damage cleanup process, please read our article.

Mold Cleanup

  • Containment.  To prevent mold spores from traveling to other parts of the property, we will set up floor to ceiling containment as remediation occurs.
  • HEPA vacuum filtration.  During mold remediation, we may run HEPA vacuum filtration to clean the air.
  • Cleanup.
  • Demolition and Reconstruction.  If the mold was on an item long enough, it may have damaged it permanently.  In this case, that part of the property is taken out and replaced.
  • To learn more about our mold remediation process, please read our article.

Response During Dallas Flooding

Our 4-hour policy holds true in almost every case.  Please note that in extraordinary circumstances where widespread storm damage is happening, we may not be able to arrive within 4 hours.  While these cases are rare, we will give you an estimated time frame for our arrival and call you as we’re on the way.

During storm situations, please be vigilant of unreputable water damage companies or individuals claiming to be Texas disaster restoration experts.  It is understandable to want help to arrive as fast as possible. During storm situations, our office activates its Storm Protocol to reach as many people as possible in the shortest amount of time.  Our crews work around the clock to make this possible. Just as important as receiving quick service is receiving the proper service. Improper water damage cleanup can lead to more property damage, including mold growth.  

When a community is in need, it’s an unfortunate fact that some people are taken advantage of by unknown companies claiming to help.  These people typically solicit work door-to-door and ask for a cash down payment before promising to begin work. With money in hand, they often leave town after either doing a poor mitigation job or not beginning work at all.  

Please be mindful of fake disaster restoration companies during storm situations. Learn more about reputable restoration companies by reading our article.  

Fire and Water Damage Restoration: Dallas, TX

SERVPRO of North Irving is a leader in the restoration industry. We are based out of Dallas, TX, and we have helped restore communities in our home of North Texas for over 30 years. With our crews responding immediately to jobs, we are faster to any size disaster. We also have a Texas Mold Remediation Contractor License and offer free mold inspections.

Our crews are available dispatch for 24 hour emergencies every day of the year. We can be reached 24/7 at (972) 986-7677. Call us any time!

We are a family owned and operated business. Learn more about us.

“Like it never even happened,” only happens here.

Dallas Flooding Leads to Black Mold Removal

1/9/2019 (Permalink)

Dallas Flooding in Home Our SERVPRO specializes in water damage restoration in Dallas. We've restored thousands of homes and businesses since 1986.

Water Mitigation and Mold Remediation in Dallas

What was already a difficult situation for the Johnson family became more of a headache when they found out their flooded home had mold growing underneath their flooring.  The mold was discovered during water damage cleanup when a severe storm flooded their backyard and the water flooded their kitchen and living room. What was supposed to a typical Dallas flood damage repair in Dallas ended up also becoming black mold remediation.

Months before the storm, the Johnsons had what they thought was a small leak behind their refrigerator.  They called a plumber who fixed the leak, and the family mopped up the water themselves. They thought that would be the end of their small water damage, but it was only after their floor was ruined after the storm and the boards were pulled up that they realized their previous water damage was actually the cause for mold growth underneath their wood floors.

Dallas Storm Damage

When a severe storm in Dallas dumped inches of rain in a matter of a few hours, the Johnson’s yard began to flood.  The family attempted to keep the water out by putting all of their towels underneath their sliding door to their backyard.  Yet, the water still rose above their door’s threshold when their drainage system became clogged from storm debris.

When our technicians arrived at the Johnson's house, the first thing we did was remove the storm damage debris from their yard in an effort to help the yard drainage begin to work.  This helped alleviate some of the problem, but there was still water inside the house that needed to be extracted immediately.

Contaminated Water

Water from floods that rises from the ground up is considered to be contaminated.  We consider this water to be Category 3 which means it has the potential to be hazardous to a person’s health.  The reason flood waters are considered contaminated is because they have touched the ground where many pesticides and other unknown factors have mixed with it.

When our technicians are cleaning Category 3 water, they take into consideration the safety of all occupants.  We spray sanitizer before and after water removal to make sure that everyone is safe during the water removal process.

Demolition

Because storm damage water is contaminated, properties that experience flooding need demolition.  This is why many homes that needed flood cleanup in Texas after Hurricane Harvey had a portion of their drywall cut and removed.  For the Johnsons, this was also the case. The drywall the water had touched was permanently ruined and had to be removed. Unfortunately, this was also true for their flooring in their kitchen and living room.

It was when the kitchen and living room flooring was being removed that we found mold growth underneath the boards.  Because the family had called us immediately when the water came in from the storm, we knew that not enough time had passed for mold to begin growing from the storm’s water damage.  Instead, what we found was mold from their previous water damage which we traced back to their refrigerator leak months ago that was not properly remediated.

It was at this point that what was already a difficult situation for the Johnson family became more of a nightmare as we needed to now include mold remediation as part of their cleanup project.

Mold Inspection

Upon discovering mold, our licensed mold contractor visited the Johnson’s property.  The mold that was present in the house was on the kitchen floor and the adjoining living room floor. We came up with a mold remediation plan and got to work immediately.

Black Mold Removal in Dallas Fort Worth

In order to prevent the mold from going airborne and traveling to other portions of the Johnson’s family house, our technicians installed mold containment.  Mold containment is when we isolate the mole infested areas in the home with a floor-to-ceiling covering. We also installed HEPA vacuums two remove airborne particles.  For the Johnson family, this meant that mold containment was set up both in their kitchen and their living room.

With the containment set up and the HEPA vacuums running, our Dallas mold remediation technicians removed the Johnson’s flooring and began removing the black mold in their home.

It’s not uncommon to find black mold in Dallas Fort Worth, especially after water damage restoration.  The natural environment found in our area of the world is conducive to this type of mold. While many articles have been written about mold symptoms related to the toxicity of black mold such as Stachybotrys Chartarum, there are actually thousands of different types of molds, many of which also have a black color.

Structural Drying

Because of the Johnson’s flood, we had to make sure that their property was properly dried.  Correct structural drying helps prevent damage to walls and flooring, and it also helps prevent future mold.  Our team set-up dehumidification equipment and created a drying plan. The Johnson’s property was monitored every day to make sure that our drying plan was proceeding and working to plan.

Homeowner’s Insurance and Water Damage Repair in Dallas

Every insurance policy is different, and only your insurance company can tell you what your policy covers in the event of water damage to your home.  If your insurance company considers your water damage to be caused by a flood, they may not cover your claim. For this reason, it is important to consider flood insurance for your property, especially if you live in a flood zone.

Fortunately, the Johnson family had considered flood insurance before and purchased a policy that covered the cost of their storm caused water damage remediation.  Their regular homeowner's insurance covered other costs of their mold remediation.

Flood Insurance

If you're unsure if you're living in a flood zone please check out FEMA's website here.  Even though we do not live in a coastal region, there are still many flood zones in Dallas.  If you are interested in purchasing flood insurance, contact an insurance agent that can sell you a policy. 

To learn more about flood insurance, read FEMA's article The National Flood Insurance Program.

Reconstruction

Many water damage companies are only able to help you extract the water and dry your structure.  But when demolition needs to happen and your drywall has been cut away and your floor removed, the next step to actually getting your property back the way it was before the damage is to rebuild what was torn out.

We are one of the few full-service Texas disaster restoration companies that can handle your Dallas restoration claim from beginning to end.  

For the Johnson family, this meant that after we were done with their mold remediation and their water damage, our reconstruction team was able to get their homeowners insurance to approve the replacement of the drywall, fresh paint, new floorboards, and a new floor for their kitchen and living room.

In a matter of just a few weeks, the Johnson family’s living room and kitchen were put back together, and their disaster was “Like it never even happened.”

How to Prevent Mold Growth in Home after Water Damage

Whenever you have water damage, no matter how small it is, it’s a necessity to get your property dried.  Mold grows and dark, moist environments and will continue to grow unless it is removed completely. Even a few mold spores can end up causing property damage if it's allowed to fester.  There are many companies that offer mold clean up in Dallas. Make sure they are licensed by the State of Texas, and choose one that also offers reconstruction services in case they need to demolition any part of your home.

If you've taken care of what was a small water damage and you are wondering if you have properly dried your home, give us a call.  We will be able to inspect your property and check for any wet spots that may have been missed.

To learn more about preventing mold after water damage, read our article

Leader in Mold Cleanup and Water Damage Restoration in Dallas

SERVPRO of North Irving is a trusted leader in Texas disaster restoration.  We are an expert mold removal company in Dallas, TX, and we have helped restore thousands of homes and businesses in our hometown for over 30 years. Our SERVPRO in Dallas franchise also has a Texas Mold Remediation Contractor License. We offer free mold inspections in Dallas and all of North Texas. Besides residential services, we also offer Dallas commercial mold remediation.  You can trust us to handle all your residential and commercial restoration and cleaning service needs.

Our crews are available dispatch for 24 hour emergencies every day of the year. We can be reached 24/7 at (972) 986-7677.  Call us any time!

“Like it never even happened,” only happens here.

Hospital Affected by Water Damage in Dallas

1/9/2019 (Permalink)

SERVPRO water damage restoration in Dallas SERVPRO North Irving is a leader in the disaster restoration industry. We have restored thousands of residential and commercial properties in Dallas.

24-hour Emergency Response in Dallas

When there is water damage in DFW, we are ready to respond 24 hours a day.  The last place that we like hearing about having water damage is a hospital.  When we received a call about a flooded hospital with an emergency water damage in Dallas, we knew we needed to work as fast as possible.

Hospitals cannot be shut down.  When they have an emergency, we’ll help them no matter what time of day it is.  For this hospital, their water damage happened in the middle of the night.

Within 30 minutes of their phone call, a team of our Dallas restoration managers were on site inspecting the water damage.  Minutes later, our water remediation technicians arrived and began to execute the managers' water damage restoration plan.

Multistory Water Damage Inspection

The water damage this hospital experienced happened across a portion of two different floors.  When a pipe burst on the upper floor, it flooded the hallways and rooms. The water also found its way down to the floor directly underneath it by escaping through the ceiling.  Our restoration managers were you able to find exactly where the water traveled to by using thermal imaging cameras.

After our technicians extracted all of the water from the flooring, walls, and ceiling, it was time to set up a drying plan.  We needed a drying plan that achieved our goal to open the hospital rooms for patient care as quickly as possible.

Water Classification and Category

There are three different water classifications and categories that we use in the restoration industry.  Classifying water helps us determine the safest way to handle the damage.

For this hospital, we were lucky to find that the water was Category 1 which meant it was clean. Clean water can be removed quickly because the areas do not have to be sanitized.

Water Extraction

It took just a few hours for our technicians to extract all of the water from the flooded hospital floors.  Although the water was Category 1, our technicians still sanitized every area the water touched due to the nature of this environment needing to be as sanitary as possible.

Proving Sanitation with TPA Testing

It's never enough to apply a sanitizer onto an area and hope that it does its job correctly.  Chemicals need a specific dwell time to work effectively. It’s important for us to know that the job was done properly, especially in an environment where patient safety is the main concern.

Our office uses TPA testing to make sure that our sanitation efforts have worked.  TPA stands for adenosine triphosphate. We test TPA levels on surfaces to scientifically validate the results of our cleaning.

Our cleaning technicians tested all the areas that we sanitized by using TPA reader.  Any areas that scored higher than a zero for TPA were immediately cleaned again. It was only when areas tested zero that anyone was allowed back into that area.  

A zero score on a TPA test means it is food-grade safe.  This means that the area is clean enough to eat from without the risk of biological hazard.

Dehumidification and a Commercial Desiccant

When we are drying a structure after water damage, we make sure everything is dried properly.  A correctly dried structure helps avoid mold and permanent damage. In a small water damage, a few professional dehumidifiers is usually enough to correctly dry the structure.  In a large loss like this hopsital, the use of a commercial desiccant is needed.

A desiccant is a very large and specialized dehumidifier that is a specially made for large areas. Our office temporarily installed a desiccant to dry the structure’s vast air space.  

Water Damaged Paper Health Records

When the water damage occurred, a significant amount of water found its way into one of the hospitals records room.  In a matter of just minutes, thousands of patient files were wet. Due to the sensitive nature of these files and healthcare privacy laws, this paperwork needed to be saved.

There are many water restoration companies in DFW, but few have the capability to save damaged paperwork.  We knew from other water damages in schools and libraries how to respond to the hospital’s need to salvage important paperwork.  We also knew we had to act quickly to save the paperwork’s integrity. Before the paper is permanently damaged we brought a refrigerated truck and loaded sealed boxes of sensitive paperwork into it.  Inside the truck, the boxes of papers were quickly frozen. Once the truck was loaded, it immediately left to the SERVPRO sublimation chamber where the documents underwent restoration services.

Saving Water Damaged Paper with Sublimation

The SERVPRO sublimation chamber is state-of-the-art equipment created to save water-damaged paperwork.

The first step is to freeze the paperwork as quickly as possible.  The freezing stops the paper from falling apart. The paperwork needs to stay frozen until the sublimation process can begin.  This is why we immediately freeze paperwork and keep it a frozen state as it travels to our chamber.

Sublimation is the process where water goes from a frozen state directly to air.  Usually, the stages of water mean that it will go from frozen to liquid to air. Sublimation skips the liquid part which makes it possible for water damaged paper to be saved.  The paper goes directly from a frozen state to dry.

Sublimation is a very sophisticated process that very few disaster restoration companies in the nation can accomplish.  With the use of the SERVPRO sublimation chamber, this hospital was able to save all its patient paperwork.

After the sublimation was done, the documentation was once again loaded onto a truck and delivered back to the hospital.

Commercial Property Insurance

Our office administrators were able to contact the hospital's insurance company within just a few minutes of their water damage happening.  We were able to establish the hospital’s claim and get their entire project approved within a few hours.

There are many water removal companies in DFW.  Our franchise has over 30 years of water restoration in Dallas.  We’ve restored thousands of properties, and we work with all insurance companies to handle commercial water removal in Dallas.  Trust us to help you. When properties need Dallas water damage restoration, we’re their first call. Our franchise has the expertise to work with insurance adjusters and make sure that water damage claims are processed correctly and quickly.  We are one of the few full-service water damage repair companies available. We can help from start to end -- from emergency water removal to construction. If any commercial mold remediation is needed, we’re licensed for that, too.

Leader in Water Damage Restoration in Dallas

SERVPRO of North Irving is a trusted fire and water damage restoration company in Dallas, TX.  We have the expertise and experience to properly restore all properties needing water mitigation in Dallas.  We perform residential and commercial restoration in Dallas. Our SERVPRO franchise in Dallas also has a Texas Mold Remediation Contractor License. We offer free mold inspections in Dallas and all North Texas. You can trust us to handle all your residential and commercial restoration and cleaning service needs.

Our crews are available dispatch for 24 hour emergencies every day of the year. We can be reached 24/7 at (972) 986-7677.  Call us any time!

We are locally owned and operated.  Learn more about us.

“Like it never even happened,” only happens here.

Commercial Mold Cleanup in Dallas

1/9/2019 (Permalink)

Picture of black mold on wall in Dallas with text saying black mold SERVPRO specializes in commercial mold cleanup in Dallas, TX

Commercial Mold Removal

Commercial properties usually have a lot more space than the average property to grow mold. The size of a commercial property alone makes mold remediation inspection an important undertaking.  When mold is found in a commercial property, it should be remediated as quickly as possible to prevent the issue from growing.

Our franchise is a licensed Texas Mold Remediation Contractor, and we have helped many businesses and commercial property owners properly remediate the mold on their properties.

To prevent mold from becoming an issue, we recommend inspecting your property for mold at least once a quarter.  These are the most likely places for mold growth in a commercial property.

Mold in Bathrooms

Bathrooms are a good place to look because there are so many places that water flows through them. Look behind sinks, especially if they are in close to the cabinet, and behind and around every toilet.  If you see any pipes leaking, call a plumber and get it taken care of immediately.

Mold in Kitchens or Kitchenettes

Many businesses have small kitchens for their staff to use.  f you have a kitchen area, look for leaks wherever the sink is and around any cabinetry. If you have a refrigerator or ice maker in this area, also inspect the area surrounding it.

Make sure to also look inside all of your cabinets. There may be pipes running water behind the walls, and if there is a small leak behind it, you may not notice it until you see water spots on the drywall or cabinet.

Sinks

Many industrial settings have multiple sinks around their property. Look for leaks around every sink you have on your property.

Break Areas

Break areas are popular places for mold growth due to spills and leaking vending machines. Look behind vending machines and see if there is excessive moisture behind it. If the machine is not operating correctly, there may be too much condensation that can then turn into a source of mold growth.

Mold Around Water Fountains

While not all commercial properties have water fountains, they are still widely used in public buildings such as schools and libraries.  Look for mold growth around every water fountain in your facility. Make sure to have absorbent mats to absorb any spilled water around these areas. These mats should be cleaned and left to completely dry on a daily basis. If you see the floor loosening or becoming a different color around your water fountain, this is a sign that water is being allowed to absorb into the floor.

Ice Makers

Look for water leaking from the ice maker on a regular basis.

Freezers

Just like ice makers, freezers are common in many commercial properties, especially industrial kitchens. Look for leaking water around your freezer. The smell of must means mold is likely already growing.

Mold in Laundry Areas

There tends to be some water spillage every day in a laundry area, and this water should be cleaned up quickly. Another aspect to look out for is a leak from the many pipes that carry water. If your laundry machines are close to the wall, make the effort to look behind them on a regular basis to ensure that there is no mold growth or moisture.

Mold in Showers

Some industrial properties have showers, but they are mostly placed in areas like gyms or places that host sporting activities. Communal gyms are a very popular place for mold because moisture is almost constantly introduced into the area. Showers also tend to not be regularly cleaned. If you are charged with the upkeep of a shower, make sure that there is a way to remove the moisture from the air as it's introduced into the environment.

Windows

Windows that are not sealed properly let precipitation into a building after a storm or even on a regular morning with dew in the air. A convenient time to check for moisture is after a storm. Look at your windows and ensure that no water has been able to break the moisture barrier. If you see any water, repair the moisture barrier quickly.

Doors

Doors have the same situation that windows do in case of storms. Check your moisture barriers around your doors, especially on the bottom, to make sure that water stays out.

Loading Areas or Garage Doors

Because loading areas have a lot of interaction with the outdoors and typically have vehicles coming in and out, it's important to make sure that these areas remain dry.  Not only is this a matter of personnel safety, but the water that is allowed to stay indoors will eventually become a problem.

Mold in Previous Sites of Water Damage

Previous sites of water damage are also places where we ask to inspect when we are looking for mold. The reason for this is that those places have seen higher-than-average moisture content for a period of time.  If the water damage remediation in that area was not done correctly, moisture was left behind and likely caused mold growth.

We recommend only hiring reputable water damage restoration companies to handle your water damage. Always ask to see the drying logs from the company you have hired to make sure that they dried your property correctly.

Mold in Air Ducts and around HVAC Systems

The areas around AC units are usually places with problems.  If your unit is placed on the roof of your commercial building, make sure that the unit is inspected and working properly so no water pooling occurs.  If you also notice moisture in your HVAC system, this is a sign that there is likely something blocking the air duct. In this case, we recommend you schedule an air duct cleaning.  

Mold in Water Heaters

Water heaters tend to be enclosed in dark spaces, which create a perfect environment for mold.  If your water heater is enclosed, make sure to expect it regularly to see if any water is leaking.  If you see any leak, no matter how small, make sure it’s taken care of.

Many water damages in DFW are caused by water heater failure.  In a matter of just a few hours, entire homes have been flooded.  Be sure to upkeep with your water heater maintenance. If you do have a water heater leak and need water cleanup in Dallas Fort Worth, we are available 24 hours a day. 

Mold Inspection in Dallas, TX

If you are interested in a professional mold inspection, give us a call anytime.  We are happy to visit your property and inspect it for mold growth.

Mold inspections and estimates are always free and available to all businesses in North Texas.  Give us a call today.

Commercial Mold Remediation

If you find mold during one of your routine inspections or we find mold during our inspection, we can help.  We have helped restore thousands of properties since we began servicing Dallas-Fort Worth in 1986. We are a licensed contractor for the state of Texas, and we have the experience you need remediate your mold quickly safely and legally.

Unfortunately, many commercial properties only find mold when it has grown past the 25 contiguous feet the state of Texas allows before it becomes mandatory for the mold remediation to be filed with the state.  

We understand that businesses interruption is expensive, and any mold remediation project that occurs on your property has to happen quickly and correctly.  We routinely work with other businesses to remediate their mold problems after hours. This either minimizes business disruption or eliminates it completely. Give us a call to talk about how we can best serve your business to keep your employees safe and your business disruption at a minimum.

To learn more about the mold remediation process please read our article here.

Mold Removal Companies in Dallas

There are many mold removal companies in Dallas to choose from.  Many of them are specialized and cannot also offer water damage cleanup services even though they are usually the cause of mold growth.  We are proud to be one of the SERVPRO Dallas franchises that offer both in-house mold remediation and water damage repair in Dallas Fort Worth.  Our ability to be a full-service mold remediation company is what makes us a leader in Dallas restoration.

Black Mold Removal in Dallas

Black mold remediation requires the same process of any other kind of mold remediation.  We often receive calls about black mold in Dallas Fort Worth. It’s understandable why black mold is a major concern.  There have been many news articles talking about the toxicity of black mold like stachybotrys chartarum. There are many types of mold.  Rest assured that our franchise is a licensed Texas Mold Remediation contractor, and we have experience removing black mold from all properties.

Trusted Leader in Mold Remediation in Dallas, TX

SERVPRO of North Irving is a trusted leader in mold removal and water mitigation in Dallas. We are an expert water restoration company, and we have helped clean up homes and businesses in our hometown for over 30 years. We know how to properly clean and restore all properties. We have a Texas Mold Remediation Contractor License and offer free mold inspections in Dallas and all DFW.

If your property requires mold clean up in Dallas, give us a call.  You can trust us to handle all your residential and commercial restoration and cleaning services.

Our crews are available dispatch for 24 hour emergencies every day of the year. We can be reached 24/7 at (972) 986-7677.  Call us any time!

We are locally owned and operated. Learn more about us.

“Like it never even happened,” only happens here.

Fire Damage Restoration in Dallas Apartments

1/8/2019 (Permalink)

man in a white coverall with the SERVPRO logo on the back carrying a sheet of plywood in a fire damage Estimate for fire damage restoration in Dallas, Texas and surrounding communities are free. Call us anytime to schedule a fire damage expert.

When a Dallas apartment fire happens, many units are usually affected.  While the apartment that originally caught fire will most likely have the most fire damage, surrounding apartments usually need fire damage clean up, too.  Some apartment fires are bad enough to affect the roof of multiple units.  

SERVPRO responds to Dallas fire damage in apartment complexes regularly.  We’ve handled every size of fire damage from a small, smoke-only stove fire, to larges fires affecting dozens of units. 

Apartment Renter’s Insurance and Fire Remediation

When you sign your lease agreement, you may or may not have to get renter’s insurance.  Renter's insurance isn't legally mandatory, but some apartment complexes still require you to get it in case of an emergency.  

If there is fire damage in your apartment complex, your renter's insurance can cover the cost of fire damage cleanup for everything inside of your unit.

The apartment complex usually takes care of the unit itself, so renters will only be responsible for cleaning the smoke damage from their contents and clothing.

We’re a Fire Cleanup Company Near You

Our SERVPRO franchise is a leader in Dallas restoration.  We are often the preferred fire cleanup company for complex apartment fire damage restoration because of our decades of experience and full-service capabilities.  

  • 30+ years of experience in disaster restoration. 
  • All insurance is accepted. 
  • Each of our clients is assigned a Project Coordinator to guide them from start to finish. 
  • We work with insurance adjusters to get everything you need to be approved to get back to normal. 
  • Full-service.  We do everything from water damage restoration after firefighting efforts to reconstruction. 

Call or contact us today for a free fire damage estimate.  

When to Call A Dallas Fire Restoration Company

As soon as you realize there is fire damage to your apartment unit, give us a call.  We are available 24 hours a day, every day of the year for any size of fire damage in Dallas, TX

By law, no one can tell you which disaster cleanup company to use.  Only you can decide which fire clean up company to use. 

When you call us, we get to work quickly:

  • Immediate dispatch to inspect the type of fire damage your property has sustained. 
  • We will create an inventory of all of your items and report them to your insurance company.  Your items will be split into two groups: those that can be cleaned (salvageable), and those that need replacement (unsalvageable). 
  • Immediate communication with your insurance adjuster to let them know which specific fire damage restoration services you need to get back to normal. 

Salvageable Items

Salvageable items are those that can be cleaned and completely restored back to how they were before the fire.  These items are packed up and taken to our cleaning facilities where they are sanitized and deodorized of all smoke particles.  The items are then either stored in one of our storage locations until your apartment has been cleaned and you move back in, or they can be moved to wherever you are living.

Unsalvageable Items

Unsalvageable items are those that have been destroyed by the fire.  They cannot be cleaned and saved.  With these items, we take inventory and report them to your insurance company.  Your insurance adjuster will receive a list of all of the items that were permanently damaged in the fire along with a suggested price for a replacement.  Ultimately, it is up to your insurance adjuster to decide how to replace these items for you.

Sometimes items may be burnt beyond recognition and may not be replaced as it is impossible to tell what they once were.  For this reason, we strongly recommend you have a home inventory of your items before any disaster occurs.  A home inventory will provide proof of your items to your insurance adjuster.  

How to Get Smoke Damage Out of Clothes

One of the first things that someone needs after fire damage is clothing.  Regular washing machines do not take the fire smoke odor out of clothes.  Neither does dry cleaning.  

In fact, some clothing can be permanently damaged when they are put into a regular washing machine or dry cleaned after a fire smoke damage.

It's best to trust professional textile cleaners to wash your fire and smoke damaged clothes.  

One of the first things that our office will do when we arrive is pack up your entire wardrobe.  In a matter of fewer than two days, we can wash and remove fire smoke odor from 100 pounds of your clothing and return it to you immediately.  We know you need a wardrobe to live from while the rest of your unit is being restored, and we are dedicated to providing you with one.

We are one of the few Texas disaster restoration businesses that are certified by the Esporta Wash System. This makes us uniquely qualified to sanitize and remove smoke odor from:

  • All types of clothing and textiles
  • Blankets
  • Shoes
  • Stuffed animals
  • Leather goods
  • Sports equipment

Our Esporta Wash System uses natural detergents to clean your items with water using the science behind hydraulic pressure.  The result is a sanitized item with a near-neutral pH that is safe and comfortable to wear again. 

Our office has one of the highest rates of clothing fire smoke odor restoration with over 85% success rate--among the highest in the industry. 

Moving Services

In order for the apartment unit to be cleaned, everything that is inside of it usually has to be taken out.  All of your items will be packed and moved to our cleaning facility where they will have all smoke and soot cleaned away and deodorized.  Your items can either be stored in our long-term storage facility or they can be dropped off at your new living quarters.

Temporary and Long-Term Storage

Our franchise has its own storage for our customers.  We have the capability to store items of all sizes for a short-term or long-term period.  What our customers need items back, we simply move them to their new living location.

Commercial Fire Damage Restoration in Dallas

From the perspective of the apartment owner, we know that business disruption is expensive.  We understand that you need to get your apartment units cleaned and running again.  Our goal is to make sure that all of your units are clean and safe again for your renters so they can move back in.

While your renters will each have their own and renter’s insurance company handling their portion of their claims, we will also work with you and your insurance company to make sure that your claim is approved and all of your units are clean and reconstructed as soon as possible.

Commercial Property Insurance

We work with all insurance companies and adjusters.  We have processed thousands of insurance claims over our 30 years of experience, and we know exactly how to process apartment complex fire damages.  

As soon as you call your insurance company and get your claim number, give our office a call so that the Project Coordinator can get in contact with your insurance adjuster to start processing your claim immediately.

By law, your insurance company cannot tell you which fire damage restoration company to use.  It is your choice. 

When you choose to work with SERVPRO as your Dallas fire damage restoration company, trust that you have one of the most experienced and trusted leaders and fire damage restoration working for you.

Emergency Roof Tarping

One of the first things that you are responsible for as an apartment complex owner is to install temporary protective measures to prevent secondary damage.  Emergency fire damage services such as roof tarping and board-ups are exactly this.  

Secondary damage is any damage that happens after the fire that could have been prevented if emergency measures were taken.  If your insurance company finds that you did not take proper care of your property after fire damage, it has the ability to deny your claim.  This is why emergency services are so important after fire damage.

When a roof is damaged during a fire, it has to be covered with weatherproof tarping.  Our technicians will install the temporary tarp to make sure that precipitation does not enter the unit and cause secondary damage such as water damage or mold growth.

After the temporary roof tarping is installed, we will take roof measurements and turn in an estimate to your insurance company so that we can have a permanent roof replacement.

Emergency Board-up

Just like emergency roof tarping, fire damage will also likely need emergency board up services.  This is when we install boards on damaged doors, windows, and outer walls.  This is important to prevent weather from coming inside of the building and causing secondary damage.  It also tells possible thieves that the property is being taken care of.  It's an unfortunate fact that theft often occurs when a fire damaged property is not boarded up.

If weather conditions prevent us from safely boarding up or tarping your apartment complex, we will hire a live security guard to stand watch for 24 hours a day until our technicians can safely work.

Apartment Fire Damage Cleanup

It is very likely that your renters' contents will all have to be removed from the unit for us to be able to properly clean it.  We will work with your renter directly and their renter's insurance company to pay for the moving and cleaning of their items to our cleaning facility.  Even though your renters may all have different renters insurance companies, our office will handle all of them individually.

We will remove the contents from all apartments as fast as possible so that we can get the cleanup of your units started quickly.

There are different types of smoke and soot depending on what items were burned during the fire.  Every type of smoke needs a different type of cleaning method.  Our technicians are experienced and will identify the type of smoke and clean it properly.  If the apartment units have carpeting, we will perform carpet restoration services at this time as well.

If any part of the unit is permanently damaged, our technicians will demolition that portion of the unit and prepare it for reconstruction.

Fire Smoke Odor Removal

Smoke damage restoration is necessary.  You know your apartment is cleaned of all smoke and soot when you were able to walk in and not recognize that there was ever a fire inside.  Fire smoke odor removal and deodorization after fire damage are important, and the most important reason is the health of the occupant.

Our office uses HEPA vacuum filtration to make sure that all smoke particles are removed from the air.  Along with fire damage cleanup, we may also use other deodorant removal techniques such as fogging and ozone to ensure that all fire smoke odor is removed.

Reconstruction

Once the apartment unit has been thoroughly cleaned and deodorized, it is time for the apartment to be put back together.  Any part of the unit that was permanently burned will now be replaced by a reconstruction team.  The result is an apartment that looked the same as it was before the fire occurred.

We’re a SERVPRO in Dallas

If you have a fire in Dallas today, you have the option to choose a full-service fire water damage restoration leader with decades of experience in fire damage--SERVPRO of North Irving. 

Our franchise is based out of Dallas, TX, and we arrive anywhere in DFW shortly after your call.  We have helped clean up homes and businesses in our hometown for over 30 years.  We know how to properly clean and restore all properties, and we have performed residential and commercial restoration in Dallas

Our IICRC certified technicians are available to dispatch for 24-hour emergencies every day of the year.

We can be reached 24/7 at (972) 986-7677.  

Call us anytime.  We’re here to help. 

Commercial Mold Cleanup Dallas, TX

1/7/2019 (Permalink)

Dallas Mold Damage SERVPRO Image Our SERVPRO location has been a trusted leader in Dallas disaster restoration since 1986. We have restored thousands of homes and businesses.

Mold can be disruptive to a business.  If you find mold on your commercial property, it’s important to get it remediated quickly to avoid disrupting your business any further.  The longer mold is allowed to fester, the more the mold will grow and cause damage to your building.

The best time to remediate mold is as soon as you find it.  If mold grows larger than 25 square contiguous square feet, then Texas state mold protocol becomes mandated.  The time for mold that has to be cleared by the state is longer, which causes a bigger disruption to business operations.

Businesses that need Dallas mold remediation have important factors to consider when choosing a mold remediation company.  

24 Hour Mold Remediation in Dallas

Business disruption is expensive and has to be minimized as much as possible.  We understand how important it is for the disruption of the mold remediation project to either be minimized or eliminated altogether.  We have successfully completed many commercial mold remediation projects by simply scheduling our work after business hours.

Our offices are open 24 hours a day.  This gives our franchise the unique ability to schedule mold remediation at any time that is convenient to your business.  In past projects, we have scheduled mold cleanup:

  • After business hours (after 5 P.M.)
  • Overnight
  • During weekends
  • During popular holidays when employees are away from the building

We’re willing to work with you to find the best time for your mold remediation project.  

If your business is a 24-hour operation like us, we will work to find ways to minimize the interruption of the mold clean up as much as possible.  We can usually accomplish this by using mold containment.

Containment for Mold

Containment means we will isolate the mold affected area so the spores will not be allowed to spread to other areas of your property.  This is especially important if your employees begin to experience mold symptoms or you have customers that need to enter your property.

Our mold technicians will set up floor to ceiling containment and run HEPA air scrubbers if needed.  

Containment can be set up immediately; we do not have to wait for Texas state approval.  While we are happy to set up containment to help prevent mold growth, it is only a temporary solution as we make arrangements and get state approval for complete mold remediation.

Texas Mold Laws

Texas has mold laws that begin when mold has grown over 25 contiguous square feet.  Mold that is smaller than that still needs to be remediated, but it does not have to be filed with Texas.  

If your mold is over 25 contiguous feet, then it mold falls under Texas Mold Assessment And Remediation Rules (TMARR).

TMARR requires a Texas Licensed Mold Assessor to write a Mold Protocol.  Since we are a mold contractor, we cannot legally choose an assessor for you.  For a list of licensed mold assessment companies in Texas, please see the Texas Department of Licensing & Regulation.

After you’ve received a mold protocol from a mold assessor, a Texas Licensed Mold Contractor (us) will file a Work Plan with the State of Texas.  Once the Work Plan is filed, mold law mandates that we wait at least five (5) business days before starting your mold remediation. Our company will work with you to schedule your mold remediation as soon as the mandatory waiting period is over.

When we finish the mold remediation, the Mold Assessor has to check the cleaning to make sure it’s successful.  If it is, they will issue a Clearance Document.

The Texas Licensed Mold contractor (us) can then issue a Certificate of Mold Damage Remediation to you which documents that the mold cleanup was done successfully.  Keep this document as part of your permanent records. It may come in handy if you should sell your property or have questions about mold remediation from your insurance provider.

Dallas Mold Damage

Mold grows on surfaces of moist objects.  If left to grow long enough, the mold will eventually damage the object it has been resting on.  We have seen mold eat into wood, drywall, carpet, clothing, and even rubber and leather shoes.

The longer mold is allowed to fester, the more it has a chance of growing.  Mold is a spore that is very small and light. When there is air movement near the mold, the spore will float into the air.  When the airborne spore lands, it will have a chance to attach itself to a new surface and continue growing. The problem here is obvious -- the more mold there is, the higher the chance there is for spores to go airborne and infest another area of your property.  This is why it’s so important to control mold growth as soon as it is found.

Mold Inspection

Our franchise has a Mold Remediation Contractor license with the state of Texas, and we offer no-cost mold inspections to all properties in Dallas Fort Worth.  If you are not sure whether you have mold or not, that’s okay. Give us a call to schedule your mold inspection, and we will be able to help.

You can also inspect your property for mold yourself.  Follow our mold inspection recommendations.

Look for mold in the places most likely to have moisture.  This includes:

  • Kitchens.  Inspect for mold around sinks, behind the dishwasher, and behind any refrigerators, ice makers, and coolers.
  • Break rooms.  Look for mold behind vending machines with a cooling component and behind water fountains.
  • Bathrooms.  Look for mold under sinks and around toilets.
  • Laundry area.  Look around every machine that uses water.
  • Around water heaters.  If your water heater(s) are in an enclosed space, keep a closer eye on them.  Enclosed, dark spaces that have any moisture introduced in them will create an excellent environment for mold growth.
  • Around air conditioning units if they are placed on the building’s roof
  • Around windows.  Look to see if the window’s moisture barriers are still intact.  If you see any moisture inside the building, dry the area and fix the window’s barriers.
  • Around doors.  Look after a rainstorm to see if any water has permeated.
  • Any other part of your property that previously experienced water damage.

Other Commercial Restoration Services

If your commercial property requires other services, we are prepared to help.  Our other commercial services include:

Commercial Mold Remediation: Dallas, TX

SERVPRO of North Irving is a trusted leader in the Texas disaster restoration industry and has the expertise to handle mold remediation in Dallas and all of North Texas. We are based out of Dallas, TX, and we have helped clean up homes and businesses in our hometown for over 30 years. We have a Texas Mold Remediation Contractor License and offer free mold inspections in all Dallas. You can trust us to handle your commercial restoration and cleaning mold needs.

Our crews are available dispatch for 24-hour emergencies every day of the year. We can be reached 24/7 at (972) 986-7677.  Call us anytime!

“Like it never even happened,” only happens here.

Family Owned and Operated in Dallas

1/6/2019 (Permalink)

SERVPRO Family Franchise SERVPRO of North Irving has restored thousands of homes and businesses in Dallas Fort Worth since 1986.

SERVPRO of North Irving was started in 1986 by the Weaver family.  We bought our franchise from Ted and Doris Isaacson, the founders of SERVPRO.  Ted and Doris would occasionally visit our office in Dallas and talk to us about their vision for the future of SERVPRO.  Back then, Ted knew what direction he wanted to take the company, but none of us had any idea that the company would become the largest restoration provider in the United States.

In the ’80s, SERVPRO was mainly a carpet cleaning company.  We opened our first office in south Irving, Texas. It was a tiny workspace, but it provided us with all we needed.  After all, when we started, we had just a couple of pieces of equipment, one van, and some detergents. We didn’t need that much space at all!

Back then, two owners were the only employees our company had.  The idea was for one person to stay in the office and take care of the phones and administrative work while the other went to the homes that asked us to clean their carpets.  For a few years, this is exactly what we did.

There was just a handful of franchise owners in Dallas at the time.  One of our favorites photos is the one we have listed here. This shows all the Dallas SERVPRO franchises from almost three decades ago.  If we were to recreate this photo today, you can imagine that the downtown Dallas landscape would look very different. All the SERVPRO owners and vehicles of today also wouldn’t fit in the pictures!

Disaster Restoration Industry

As the years passed and Dallas grew, so did we.  After carpet cleaning, we decided to expand our business services to include Dallas fire damage and water damage restoration.  

Back then, restoration services were relatively unknown. Whenever a home or business was flooded, people would usually tear everything out and rebuild it with new items.  This meant that for water damages almost always turned into construction projects where families had to endure the lengthy and expensive process of removing floors and walls and having them rebuilt again.  This process took a long time and was very expensive for everyone involved -- homeowners and insurance agencies alike.

Restoration services are now the preferred method when handling water and fire damages, and SERVPRO has been a leader in developing the standards that today are widely accepted.  

The reason restoration is preferred over replacement is simple. With restoration, we clean and save as many items as possible. This process is faster, less expensive, creates less waste, and saves valuable items in a home that people are usually emotionally attached to.  

Decades ago, we knew that restoration was going to change the property damage industry, and we wanted to be leaders in the Texas disaster restoration industry from the start.

Full Service Restoration

As insurance agencies have studied the effect of restoration companies on the industry, they’ve discovered that the best way to restore a home after the damage is to hire the least amount of vendors.  This means that when a family is going through the process of rebuilding their home, they show the most satisfaction when they have to work with the least amount of people. The reasoning behind this is logical and easy to understand.  

Property damage is never pleasant.  Accidents still happen and have to be dealt with, and homeowners have an easier time navigating through the cleanup process when they are talking to the least amount of people to get the project done.  The least amount of people involved, the less they have to keep track of and, usually, the faster a project can move because those few people can better coordinate their schedules.

When our family understood this, we immediately had the goal to be the restoration provider that provided this for a homeowner.  We wanted to be the only company that someone needed when they experienced any kind of damage to their property.

In other words, we wanted to become a full-service restoration company.

Disaster Restoration Services

This goal required a lot of reinvestment and growth on our end.  We needed to learn more than just carpet cleaning and water damage.  It was no longer enough to walk into a home, extract water, dry it, and clean their carpets.  We needed to learn smoke and fire science, mold remediation, biohazard cleanup, textile cleaning, air duct and AC cleaning, and much more.

It has taken decades of learning, training, investment, and finding dedicated and fearless individuals in Dallas Fort Worth to make our vision come true.  The second generation of Weaver family members that have spent their entire life growing up hearing about SERVPRO on a daily basis and learning about restoration is now running our franchise.  And, just like we grew up around our office, our own children -- the third generation -- is experiencing the same we did.

The SERVPRO franchise community is special because many franchises are family owned and operated.  Many franchises in Dallas were started by a family and today their kids that grew up around the franchise are running it.  While we all share the SERVPRO name and green and orange colors, our businesses are unique.  When someone hires a SERVPRO franchise, they are hiring generations of a family to work with them.  

Because SERVPRO of North Irving is family owned and run, we take everything that happens personally.  We celebrate the successes and take opportunities for growth seriously. Our employees are our extended family.  Just like a family, our group shares the good days and the bad.

Working in the restoration industry isn’t always easy.  We meet people that are going through a difficult time every day, and we know--many times from personal experience--the pain and stress they are going through.  We have been asked to restore properties that have seen Dallas flooding, fires, trauma and unattended death, and crime scenes. We have restored entire neighborhoods affected by Dallas storm damage like major wind, hail, and tornadoes.

Our drive and dedication have been well worth with.  We have restored thousands of homes and businesses in our hometown of Dallas in over three decades. 

Just as importantly, we’ve also achieved our goal.   

Today, we are one of the few full-service Dallas restoration company.

We started as a carpet cleaning company.  Today, we offer:

Over the years, many other water restoration companies have started and tried to replicate the success that SERVPRO has.  None have been as successful as we are.  SERVPRO has the most franchises, the most technicians, and the furthest reach of anyone.  We have the capability of handling a job anywhere in the United States as a moment’s notice, and we can handle jobs as small as a one-room water damage to a building with hundreds of thousands of square feet.  We have traveled to every kind of natural disaster and helped to rebuild entire communities. Our speed and depth of service cannot be matched.

Dallas Fire and Water Damage Restoration Company

SERVPRO of North Irving is a trusted leader in the restoration industry.  We are based out of Dallas, TX, and we have helped clean up homes and businesses in our hometown for over 30 years.  We know how to properly clean and restore all properties, and we have performed residential and commercial restoration in Dallas, Fort Worth, Irving, Plano, McKinney, Garland, Waxahachie, and Ennis.  We also have a Texas Mold Remediation Contractor License and offer free mold inspections in all DFW. You can trust us to handle all your residential and commercial restoration and cleaning services.

Our crews are available dispatch for 24 hour emergencies every day of the year.  We can be reached 24/7 at (972) 986-7677.  Call us any time!

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www.SERVPROnorthirving.com

“Like it never even happened.” only happens here.

Fire Damage Restoration Equipment Used by Our Dallas Experts

1/6/2019 (Permalink)

Dallas Fire Damage Restoration by SERVPRO Our SERVPRO professionals are your trusted leaders in fire damage restoration. We have serviced Dallas since 1986.

Board Ups for Dallas Residents

Board ups are needed on an emergency basis and are usually one of the first things that happen in fire damage. After the fire department leaves, a property is sometimes left with damaged doors and windows. These open spaces create two problems.  

First, damaged entryways allow the weather to enter the property.  If rain, snow, or just natural moisture enter the property and wet items, the property is setting itself up for both water damage and mold growth.  This type of damage is considered secondary damage, which an insurance company will not typically cover if it can prove that a property owner could have taken steps to prevent it but didn’t.  It’s important to seal entryways with weatherproof barriers to prevent both secondary damages to your property and to help your fire damage insurance claim be wholly covered.

Secondary, damaged entryways make it easier for thieves to enter your property.  It’s unfortunate but common for robberies to occur in fire damaged properties. Even though many items inside have been damaged, thieves typically ransack the home looking for anything valuable.  Boarding up doors and windows both make it harder for thieves to enter, and the barriers send a clear message that the property is being taken care of.

When the weather prevents our office from immediately boarding up a property, we will hire a live security offer to monitor your property.  

Learn more about our emergency board up services.

Roof Tarping

Another part of a property that typically needs immediate attention is the roof.  We will install a temporary roof tarp to all damaged portions of your roof to prevent any precipitation from entering the property and causing secondary damage.  Secondary damage to your property from a leaking roof can include water damage which then leads to mold growth.

The roof tarp is meant to be a temporary security and safety measure.  After the tarp has been secured, our office will send your insurance company an estimate to permanently fix or replace your damaged roof.  See our pictures of previous roof tarping jobs.  

Thermal Foggers

An ultra low volume fogger is specialized equipment that we use when deodorizing a home or business after fire damage.  The fogger vaporizes solvent-based deodorizers and creates what looks like smoke. This “smoke” is made up of very small particles that will reach the tiny crevices that a person cannot otherwise clean with traditional methods.  The use of ULV foggers has risks and should only be used by professionals with training and experience.

Ozone

Ozone is used for fire damage deodorization.  Items that have been wiped of soot but still retain smoke odor are typically sent to our specialized ozone room.  Items that are being treated with ozone remain in the ozone room until the smoke odor has been eliminated. Just like ULV foggers, ozone should only be used by a trained professional.

Commercial Air Duct Cleaner

Our office uses commercial air duct cleaners to clear residential and commercial air duct vents of all soot.  Smoke contains very small particles of the substance that was just burnt. When a fire occurs, the properties of smoke say that the smoke will first travel to places in a property where the temperature is cooler.  Oftentimes, this means that the air ducts in that property will become full of smoke. When the smoke cools, it settles into the air ducts and becomes soot.

When we inspect a property for fire damage, one of the first places we will inspect is the air duct system. If it needs to be cleaned, it’ll be one of the first things that is taken care of by our Dallas fire damage restoration experts. The last thing a homeowner needs is to have their entire home cleaned only to turn on their air conditioner and have fresh soot blow throughout their home!

Our air duct cleaners are commercial grade and clean air ducts of all sizes.  Visit our air duct cleaning page to learn more.

Truck Mount Carpet Cleaner

A typical carpet cleaner will just not be powerful enough to get a smoke and soot affected carpet clean again.  A typical carpet cleaner that you can purchase at an electronics store or rent from a grocery store do a decent job with day to day wear, but smoke and soot permeate the fibers of a carpet and require a deeper clean.  

In our SERVPRO production vehicles, we have specialized and commercial truck mounts that help us extract water after flooding.  These truck mounts also have the ability to deep clean carpets. SERVPRO has developed a carpet cleaning method for fire and smoke that involves hot water extraction and specialized shampoos.  Our cleaning has been refined after decades of research and is an effective cleaning method for fire damaged carpets.

Fire Damage Sponges

Fire damage cleanup is rarely as straightforward as many people think.  Our technicians use specialized sponges that are specifically made to capture the fine soot particles that embed themselves into walls and furniture.  Before applying any chemicals to clean surfaces, we will first wipe the entire surface with fire damage cleaning sponge to remove as much soot as possible.  

Ultrasonic Wash System

An ultrasonic machine is a sophisticated piece of equipment that we often use in fire damage clean up.  An ultrasonic machine looks like a very large tub that is filled with water and proprietary chemicals made to remove soot from items.

Items that need to be cleaned are loaded into the machine and dipped into the water.  The water itself looks like billions of tiny bubbles are swimming inside of it. The bubbles are caused by high frequency, low amplitude vibrations.  Items remain in the ultrasonic bath until all the smoke and soot particles are removed from the item. This process usually takes no more than a few minutes.  

After the items have been cleaned, they are removed from the ultrasonic machine and transferred into a specialized drying chamber.  After items are dry, they are packed and stored for the homeowner.

Esporta Wash System

The Esporta Wash System is the most effective way to sanitize clothing and other textiles after fire damage.  Soot is acidic, which makes it damaging to clothing once it touches it. The longer soot is allowed to remain on a piece of clothing, the higher the chance that is will permanently stain it.  Clothing is also a necessity for everyone, and one of the first things a family needs after fire damage is fresh clothing to wear. For these reasons, we work to quickly pack up all clothing and textiles from a home and take it back to our fire damage cleaning facility for processing.

An Esporta machine looks like a large front loading washing machine, but inside of it are chambers where we load clothing.  Once the machine is running, the chambers of clothing spin rapidly inside the machine which forces the detergent-laden water to push all smoke and soot particles out of the clothing.  A typical Esporta wash lasts well over an hour with a variety of six different detergents used. Esporta proprietary chemicals are environmentally friendly and result in clothing having a near neutral pH after a wash.

We introduce different cleaning agents to each load we wash until the item of clothing is food grade clean, meaning it is safe to wear again.  

The Esporta Wash System is safe for almost every type of clothing and textile, including shoes, stuffed animals, and leather.  After a wash, the clothing is transported to a specialized drying chamber.

We are one of the few businesses in Texas licensed by the Esporta Wash System.  We have successfully restored thousands of pieces of clothing and textiles. Our restoration rate is over 85% -- one of the highest in the industry.

SERVPRO Proprietary Chemicals and Detergents

SERVPRO has developed many chemicals that help us properly clean after fire damage.  We have perfected the use of our own proprietary chemicals after decades of research of experience.

Trusted Leader in Fire Damage: Dallas, TX

SERVPRO of North Irving is locally owned and operated leader in the restoration industry.  We have the expertise to handle any size smoke and fire damage restoration in Dallas, TX. We have performed residential and commercial restoration work in the Dallas community or over 30 years.  We also have a Texas Mold Remediation Contractor License and offer free mold inspections.

Our crews are available dispatch for 24 hour emergencies every day of the year. We can be reached 24/7 at (972) 986-7677.  Call us any time!

Fire Damage Restoration Articles:

Fire Insurance Claim Process

Fire Restoration Process

Fire Damage Restoration Terms

Hurricane Categories and Disaster Restoration in Dallas

12/31/2018 (Permalink)

Palm tree blowing in the wind during storm in Dallas SERVPRO is a locally owned and operated business in Dallas, TX. We are a trusted leader in Texas disaster restoration.

Studying Hurricane Categories for Disaster Restoration Response

When a community is impacted by a hurricane, SERVPRO is quick to respond.  Our company has access to over 1,700 franchises nationwide, and our storm response teams have decades of experience.

Hurricane Harvey was emotionally impactful for our franchise and all of Texas.  The hurricane hit the Houston and Galveston areas in Texas in 2017. Thousands of homes were impacted, and the damaged cost well over $100 billion.  Days before Hurricane Harvey hit, franchises nationwide were already preparing to deploy to Houston metro and Southwest Texas.

For our franchise in Dallas, our preparation was two-fold.  Our first concern was to receive our friends and family members from Houston.  When it became apparent that Harvey was going to hit as a major category storm and evacuations were going to be suggested, we needed to make sure our loved ones would be safe.  Members of our team prepared their homes to receive guests all the while preparing themselves to dispatch to the storm itself. We understood that we would be traveling to both help strangers and our loved ones as well.  For friends and family that chose not to evacuate, we made agreements to meet them at their homes to make sure their properties were safe.

The second part of our preparation was to study the meteorological reports.  Understanding the category of hurricane helps us prepare for the amount of damage we expect to see.  We take into the consideration the community that is impacted, how much water has fallen, how quickly its fallen, and wind conditions.  All these factors tell us the amount of damage a typical home will have, which then tells us what tools and equipment we need to take to best respond to those that call us for help.

When our franchise is considering how to prepare for a hurricane, we take various aspects of the storm into consideration.  One of them is the Saffir-Simpson Hurricane Wind Scale.

Hurricane Categories

Category 1 Hurricane

Dangerous winds are associated with Cat 1 hurricanes.  During these storms, we expect to see damage to a home’s roof, gutters, and vinyl siding.  We also expect to see some tree damage, especially branches falling atop of unshielded vehicled or falling onto homes.  In this case, our franchise prepares expects to see some water damage and a large need for roof tarping.

Category 2 Hurricane

The winds in a Cat 2 hurricane are around 100 mph and will cause more damage than before.  Even well-constructed homes have a large possibility of getting major damage to its roof and siding.  We also expect to see trees uprooted and block roadways. Power outages are also extremely common. In this scenario, our franchise will take a large load of roof tarping materials and power tools to assist with debris removal for roadways that are blocked on the ways to homes in need.  We also expect the need for our own power generators.

Category 3 Hurricane

A category 3 hurricane is considered to be a major hurricane.  In a Cat 3 hurricane scenario, we expect to see major damage or even the removal of the roof decking.  We also expect to see trees and branches uprooted and either block roadways or damage homes themselves as they fall.  Electricity and water outage will likely be a factor. In this case, our franchise responds similarly as we do to Cat 2 hurricanes, which is by taking roof tarping materials, power tools to clear debris, and carrying our own generators.  Due to the amount of fallen water associated with this category of hurricane, we also expect to not have immediate access to flooded areas of the community. If this is the case, we will wait for approval from first responders before proceeding.

Category 4 Hurricane

In a Cat 4 hurricane, we expect to see homes lose some or all of their roof and have damage to their exterior walls.  Many trees, even those deeply rooted, will be snapped and often fall onto homes, vehicles, and block roadways. It’s not uncommon to see many homes cut off from emergency services due to debris.  With the loss of electrical power and water plus the flooding and blocked roadways, the areas impacted with a category 4 hurricane may not be accessed for days or even weeks. In this scenarios, our crews are first helping the outer areas and assisting homes that are accessible as we wait for first responders to reach these areas and deem them accessible.  Due to the time it takes the water to recede, our franchise expects major damage to homes and businesses. Flooring and a major portion of the walls in these properties will need demolition. Sanitation will be a major concern, and mold growth may already be present. Roof tarping and board up services will almost always be necessary to secure the property.  

Category 5 Hurricane

In a Cat 5 hurricane situation, we expect to see many homes and businesses experience a roof collapse and damage to the exterior walls.  Sections of a community will be flooded and not be accessible for weeks. Uprooted trees will also damage properties and block roadways. Our response to this category of damage is the same as in a category 4 with our franchise understanding that it will take a longer time for the flood waters to recede and first responders to allow restoration service workers to enter.  

Storm Surge Scales

Storm surge threat is not as easily scalable as wind scales due to local conditions such as bathymetry.  For this reason, our franchise pays close attention to meteorological reports that focus on the depth of inundation expected at the impacted areas.  These storm surge warnings greatly help us know how to approach properties and prepare demolition, sanitation, and drying techniques. Depending on the time it takes for the waters to recede will also tell us how much, if any, of the contents inside a home or business will have a chance to be restored.  This helps us know if debris removal will be necessary, and if mold remediation needs are likely.

Food and Lodging

When a storm is strong enough to call for evacuations, it’s often bewildering to see the green SERVPRO trucks head towards the storm when some are leaving.  Our franchise has studied the storm and is heading to the closest but still safe destination. Our choice of lodging is either a hotel or another SERVPRO franchise location that is safe from the storm.  Wherever we are able to stay, our crews will set up a command center, dispatch, and sleep. During Hurricane Harvey, we had both options ready. We set up a command center as close as possible to the open impacted section and began to help homes in that area.  As first responders allowed more areas of the Houston metro to be open, we relocated closer to the city. Eventually, we traveled to other parts of Texas that were calling for help and were not receiving the saturation of help they needed. These areas included communities in Southwest Texas.  

Hurricane Harvey and Texas Disaster Restoration

Hurricane Harvey was a devastating storm.  SERVPRO franchises nationwide responded to Harvey and spent months in the Houston metro and Southwest Texas regions responding to calls.  For our franchise, we were thankful that no one of our friends and family was injured by the storm. While some of their properties had only minor damage, others needed more extensive restoration and reconstruction needs.  

By many accounts, Hurricane Harvey tested the resolve and preparation of Texas disaster restoration teams.  We were personally humbled by the outpouring of support shown for impacted residents from the thousands of volunteers from across the nation that traveled to south and east Texas ready to help.  We saw volunteers from almost every state come together and assist homeowners, and we were thankful for them. Texas Strong became a rallying cry that we will not soon forget.

Now, over a year after Hurricane Harvey hit, portions of Texas are still rebuilding.  To learn more about the Rebuild Texas Fund, please visit: https://www.rebuildtx.org.

SERVPRO of Dallas Disaster Cleanup Services

SERVPRO is a leader in the restoration industry and has the expertise to handle storm damage cleanup.  We are based out of Dallas, TX, and we have helped restore communities in our home of North Texas for over 30 years.  Our franchise has traveled to disaster locations such as Hurricane Katrina and Hurricane Harvey.  We have performed restoration services in Dallas, and other North Texas communities for over 30 years. With our crews responding immediately to jobs, we are faster to any size disaster.  We also have a Texas Mold Remediation Contractor License and offer free mold inspections.

You can trust us to handle your disaster restoration needs.  We offer:

  • Water damage restoration
  • Debris removal
  • Roof tarping
  • Board up services for doors, windows, outer walls
  • Reconstruction
  • Roof replacement or repair
  • Clothing and textile sanitation
  • Carpet restoration service
  • Moving services
  • Storage
  • Read more about our storm damage services.  

Our crews are available dispatch for 24 hour emergencies every day of the year. We can be reached 24/7 at (972) 986-7677.  Call us any time!

We are a family owned and operated business.  Learn more about us.

“Like it never even happened,” only happens here.

Storm Causes Sewage Backup Cleanup in Dallas

12/30/2018 (Permalink)

heavy storm causing flooding in Dallas SERVPRO is a trusted leader in disaster restoration in Dallas, TX. We have restored thousands of homes and businesses since 1986.

When they received an alert about a severe storm warning in their area, Derek and Marilyn made sure they were prepared. They brought the car into the garage, gave their dog a break outside, and then went back inside to start preparing dinner.  

“I keep up with all the usual home maintenance,” Marilyn said. “My gutters were cleaned out and all my drains are set up to prevent pooling in my backyard. Storms had never been a problem before.”

The surprise came when the storm continued for almost a week.  Soon, the streets began to flood.

Home Flooding Service

“It was at around 3 in the morning that I woke up and noticed the smell.  It was dark in our bedroom, but when my husband got out of bed to check out what was going on, he said the carpet was wet and we had a problem. When we turned on the lights, we saw water flooding out of our bathroom.”

The water was coming out of the toilet and the bathtub. The unpleasant smell was just one of the problems. There was no way to stop the backup.  The rain was still pouring outside and it was spreading to the entire house.  It was in two bedrooms, all the bathrooms, the kitchen, and the laundry room.

Marilyn continued, “The storm had been causing problems in other parts of the town and I had seen SERVPRO’s green trucks everywhere.  I felt bad for my neighbors who were having flooding issues.  For us, we weren't flooded because of the storm’s rising waters, but we still needed help.”

SERVPRO received Marilyn’s call at about 3:30 in the morning. Our on-call manager, Jessica, took in Marilyn’s information.

“We had been receiving storm-related calls for a few days at that point, so I wasn’t surprised we got another call in the middle of the night. But Marilyn’s case was different. I was expecting her to say rising water got into her house, but the problem was actually a sewage backup. There’s never a good time for a sewage backup, but this one was even worse timing because of the surge of storm calls.”

During a storm, our franchise activates its Storm Protocol. Everyone in our office is well aware of storm and traffic conditions, and we prepare ourselves to work overtime in order to reach all the families and businesses asking us for our help.  

“I was relieved when SERVPRO arrived,” Derek said.  “I knew they were already very busy with the storm, but they assured us they’d be here for us. They checked out our situation and got to work right away. A few minutes later, a plumber came to fix the pipes. That’s when they figured out the sewage backup was actually linked to the storm.”

It’s not a situation we see often. In the case of Derek and Marilyn’s home, the days of heavy rain had filled their town’s drains and was causing the water in their own home’s drains to be pushed back into their property.  

“We realized that unless the city took care of the drain issue on their end, our house was just going to keep backing up with sewage. With the storm still happening, the city was busy fixing other flooding problems around town and they were not going to be able to get to us for a few days. It was a nightmare,” Marilyn continued.

The situation captured the attention of our entire management team. Leaving a home with a recurring sewage backup wasn’t an option, so we came up with a plan to help our Derek and Marilyn while their city was able to fix the drains.

“SERVPRO came twice a day until the city got their end fixed,” Derek explained. “Every time they came, they took out all the water and sanitized everything it had touched. They kept in touch with us to see how we were doing every day."

Marylin said, “They also prepared for the house with the water damage in mind. They elevated our furniture so it wouldn’t get touched by the water, and they moved everything off the floor that could be damaged."

Sewage Affected Clothes and the Esporta Wash System

“Because our closet was affected and our clothes were in the dirty water, they also rushed everything back to their office and did our laundry for us,” Derek said.  “They made sure our clothes and even our pet bed was sanitized after touching sewage water.  I didn’t know that was possible.”

Our franchise is one of the few water restoration companies in North Texas that is Esporta Wash System certified. We have the unique ability to take clothing and other textiles affected by sewage, smoke and soot, and mold sanitize them to be food grade safe. We have cleaned thousands of pieces of clothing, and our restoration rate is one of the highest in the industry at over 85%.

We understand that when clothing is affected, time is of the essence. We can pick up, process, and drop off 100 pounds of clothing in as little as 48 hours to help you have enough of your wardrobe to be okay while the rest of your claim is processed.  

Filing an Insurance Claim

“This was the first time I’ve ever needed to file a claim,” Marilyn said.  “I thought it was going to be a lot of work, but all I had to do was call my insurance and answer their questions so that I could get a claim number. SERVPRO has taken care of the rest.”

Many homeowners are concerned when they file a homeowner’s insurance claim. We have a team of administrators that are experienced in handling the claim’s process for all insurance companies.  

Every claim is different, but the general process is straightforward:

  • Call your insurance company and let them know about your situation.
  • Tell them SERVPRO of Dallas is the restoration company you’ve chosen to handle your cleanup.  By law, your insurance company must honor your choice of restoration company.
  • When they give you a claim number, call our office and let us know what it is.
  • The administrator from our office that is assigned to guide you through your restoration project will then contact your adjuster and work with them to process your claim.

“The person from SERVPRO that has walked me through this is Jessica. She’s kept in touch and let me know what’s going on with our claims process.  I really haven’t had to worry about anything.” Marilyn said.

Flood Repair in Dallas and North Texas

After Derek and Marilyn’s water damage was resolved, it was time to handle the reconstruction needs of their home. The sewage water had permanently damaged their flooring and kitchen and bathroom cabinetry.

SERVPRO is a full-service restoration business, which means we can take care of water damage from beginning to end. When a property has been cleaned and dried of all water, our reconstruction team will work with you to replace anything that was damaged as a result of the water. We handle all documentation and processing your insurance adjuster needs to make sure this portion of your claim is also covered.

“SERVPRO removed everything that had to go and worked with us to replace it all,” Derek said.  “They worked with our adjuster to get everything approved, so we didn’t have to worry about costs other than our deductible.”

Texas Disaster Restoration

If you find yourself in need of help during a storm, we’re here for you. Our franchise has been servicing our home of North Texas for over 30 years, and we have the experience you need to get your property taken care of the right way.

Our storm services include:

Trusted Leader in Dallas Flooding Restoration

SERVPRO of North Irving is a leader in the restoration industry and has the expertise to handle storm damage cleanup company in Dallas, TX.  We have helped restore communities in our home of North Texas for over 30 years, and our franchise has also traveled to disaster locations such as Hurricane Katrina and Hurricane Harvey. We have performed restoration services in Dallas and other North Texas communities for over 30 years. With our crews responding immediately to jobs, we are faster to any size disaster. We also have a Texas Mold Remediation Contractor License and offer free mold inspections. You can trust us to handle your restoration needs.

Our crews are available dispatch for 24 hour emergencies every day of the year. We can be reached 24/7 at (972) 986-7677. Call us any time!

“Like it never even happened,” only happens here.

Reputable Dallas Restoration Companies for Natural Disasters

12/28/2018 (Permalink)

Bumper to Bumper Cars Before Dallas Storm Arrival SERVPRO is a trusted leader in disaster restoration in Dallas, TX. We have restored thousands of homes and businesses since 1986.

It’s a story that we hear all too often. After a natural disaster strikes a community, people in need of help are suddenly approached by an out-of-town and unknown restoration company.  These folks canvas neighborhoods and solicit homes. They offer water extraction, drying, and needed demolition. They’re willing to either start work or put you on their “list” if you’re willing to put down a cash deposit.  

Many homeowners, understandably overwhelmed and in need of assistance, give them this deposit.  

Then, the restoration company disappears.  

There was never any list.  There was no equipment. The number they left you to call either goes unanswered or has been disconnected.  Your money is gone and your home is still left a mess.

This situation is unfortunate and happens often during natural disasters. When a hurricane, major storm, or tornado hit a town, many disaster restoration companies travel across the United States to offer their services to the hard-hit community.  While many reputable companies are available, there are also teams of scammers looking to prey on those in need of help.

Horror stories of people being scammed flood the news and people wonder which company they can really trust to help them.  What these scammers do is wrong and unethical. No one deserves to be lied to or stolen from.

How do you choose which disaster restoration company to trust?  Look for these qualities when making a decision.

Trusted Dallas Restoration Company

Ask yourself:

  • Is this restoration company well known?
  • Can I find them online easily?
  • Does their website look professional?
  • Can I see proof of their previous work?
  • Do they have reviews online that speak of their work?

If the restoration company asking for your business is one you have not heard of and you cannot easily find online, then how likely is it that you will be able to find them later?  Even if the company is online, consider the quality of their website. Make sure it’s professionally done and not one that was hastily put together in an attempt to look legitimate just for the storm event.  A reputable company will also have reviews from customers on various social media websites. Check the dates on the reviews and make sure they span a considerable length of time.

National or Local Company?

Ask yourself:

  • Is this restoration company from my hometown or did they travel to come here?
  • Are they a franchise?
  • If they traveled, can I still reach them when they go back home?

Many restoration companies travel to impacted sites, so it is not uncommon to work with professionals that are only in your hometown temporarily.  This should not necessarily dissuade you from working with them. If they are from out of town, check out their credentials online. Ask them how their process works, how long they plan on staying in town, and what plan they have to make sure you’re taken care of.  If they can’t answer your questions, consider a different company that can help you through any situation.

Working with SERVPRO is a great way to make sure you will get service, no matter if the franchise you’re working with is from out of town or not.  If you need additional help after the franchise that serviced you leaves, there will still be another SERVPRO franchise in town to assist you.

Restoration Training and Experience

Ask yourself:

  • How long has this restoration company been in business?
  • Have they worked in other natural disaster situations?
  • Are the technicians trained with certifications?
  • Do they have the proper equipment and chemicals?

Make sure your restoration company has had plenty of experience helping other people in a variety of natural disasters.  Ask if their technicians have a certification in water mitigation, specifically from the IICRC.  The IICRC is an independent organization that specializes in the certification of individuals in the restoration industry.  This organization issues certified technicians wallet sized IDs to prove their training. Also, ask what equipment and chemicals they plan on using to restore their home.  If they do not want to answer or can’t show you proof, reconsider hiring them.

Your property is likely one of your most valuable investments.  A natural disaster is not the time for a restoration company to get on-the-job training.

Storm Damage Services

Ask yourself:

  • Can this company handle all parts of my restoration project or will they just handle one portion?
  • Can this company sanitize my affected clothing and textiles?
  • Can this company restore my affected electronics?
  • Can this company rebuild my property?

Not all companies can provide you with full service.  Some will only be able to handle the water remediation.  Others will only be able to provide you with construction services.  Ask them what services they can provide and then decide if you want to piecemeal your restoration project or if you’d rather work with a company that helps you from start to end.  

SERVPRO and Natural Disasters

When a community is in need, SERVPRO activates a storm center and calls on franchises nationwide to assist.  With over 1,700 franchises nationwide, we can meet the demand for professional restoration services for everyone in need.

Franchises that choose to respond will pack up hundreds to thousands of pieces of equipment and have professional and trained technicians travel to the community.  Technicians stay anywhere from weeks to months to help every household and business that asks for assistance.

SERVPRO responds to every natural disaster in the United States.  We have responded to:

  • Hurricanes.  Our franchise personally responds to hurricanes that impact Texas, Louisiana, and Florida.  Our crews spent months in Houston and Galveston responding to Hurricane Harvey.
  • Tornadoes.
  • Wind and hail storms.  When North Texas experiences a hail storm, we respond by tarping roofs and boarding up damaged windows and outer walls.  We also remove storm debris and repair homes from fallen trees and other airborne debris.
  • Wildfires.  
  • Severe thunderstorms.  When a storm is severe and flood-prone areas see damage, our crews respond immediately.  It’s not a common occurrence, but Dallas flooding is possible and is something we are always prepared for.

Cash Deposits During Storms

Some restoration companies will ask you for a cash deposit, even a reputable one.  Many times, cash deposits indicate to the company that you are serious about receiving restoration services.  During a storm situation, many households and businesses ask a company to help them remediate their property and agree to get on a waiting list.  When the restoration company schedules technicians and gathers the equipment to help that property, they sometimes find that the property owner has either left or decided not to use their services anymore.  This creates a problematic situation for both the restoration company and other customers they could have otherwise been helping.

Every franchise and every company will have a different way to approach the question of a cash deposit.  Some may ask for a deposit, some may ask for nothing, and still, others will ask for a secure form of payment (credit card) and not charge you anything until services are performed.

Ask the restoration company you are thinking about working what their policy is, and then decide if this is acceptable to you or not.

Storm Safety

It is very likely that you will have to wait for service during a major storm situation.  Even with thousands of restoration professionals coming to service your hometown, the number of calls and infrastructure problems will most likely prevent immediate service.  The wait time may be only a few hours, but at times it can extend to a few days.

Make sure to stay safe while you wait for service. Keep in mind:

  • Rising water is contaminated and should not be touched.
  • Mold can begin to grow in as little as 48 hours when water mitigation services are not performed.  Stay in an environment that is dry.

SERVPRO's Disaster Cleanup Services

SERVPRO of North Irving has worked hard to become a full-service restoration company.  We are able to handle every portion of the restoration process for Dallas storm damage. We provide:

  • Dallas water damage restoration
  • Debris removal
  • Roof tarping
  • Board up services for doors, windows, outer walls
  • Reconstruction
  • Roof replacement or repair
  • Clothing and textile sanitation
  • Carpet restoration service
  • Moving services
  • Storage

Read more about our storm services here.  

Trusted Leader in Dallas Flooding Restoration

SERVPRO is a leader in the restoration industry and has the expertise to handle Dallas storm damage cleanup. We have helped restore communities in our home of North Texas for over 30 years, and our franchise has also traveled to disaster locations such as Hurricane Katrina and Hurricane Harvey. We have performed restoration services in Dallas and other North Texas cities for over 30 years. With our crews responding immediately to jobs, we are faster to any size disaster.  We also have a Texas Mold Remediation Contractor License and offer free Dallas mold inspections. You can trust us to handle your restoration needs.

Our crews are available dispatch for 24-hour emergencies every day of the year. We can be reached 24/7 at (972) 986-7677.  Call us any time!

We are a family-owned and operated business. 

“Like it never even happened,” only happens here.

Storm Safety in Dallas

12/27/2018 (Permalink)

Storm Knocked Down Tree Close to Home in Dallas SERVPRO is a trusted leader in disaster restoration in Dallas, TX. We have restored thousands of homes and businesses since 1986.

Planning is essential to keeping your family and property safe during a storm.  While many major storm events are often seen coming ahead of time and allow time for preparation, others happen almost without warning.  

The best plan for safety is to plan ahead.  It’s always better to be over-prepared than underprepared.  

When preparing for a storm, keep the following in mind.  

Storm Watch

What is a storm watch?  We’re watching to see what develops.  

A storm watch means there may or may not be severe weather coming.  Keep your eye on the forecast and remain vigilant.

If there is any prep you need to get ready for any severe weather, do it now.  This may include:

  • Bringing in pets from the outdoors.
  • Tying down or bringing in outdoors items that may go airborne.
  • Make sure your safe room is ready.

Storm Warning

What’s a storm warning?  A storm is either happening or is about to happen soon.  Take action now!

When you hear the forecast call for a storm warning, the storm is definitely going to happen.  Get your family and pets to a safe location immediately, and follow local emergency management instructions.  

Weather Apps

There is an abundance of free weather applications that will help you keep updated on weather forecasts.  Choose your favorite application and allow it to send you severe weather alerts. Here are just a few you can use:

The Weather Channel.  This app shows you temperature forecasts on an hourly and daily basis.  It also has an interactive Doppler radar map that shows rainfall and severe weather.  

The Weather Channel on Google Play Store (Android)

The Weather Channel on iTunes (Apple)

Yahoo! Weather.  This app shows you detailed 5-day forecasts and interactive radar maps.  

Yahoo! Weather on Google Play Store (Android)

Yahoo! Weather on iTunes (Apple)

AccuWeather.  This app gives you a 15-day forecast that you can integrate with your phone or tablet’s calendar.  It also gives you detailed forecast information for the next two hours.

AccuWeather on Google Play Store (Android)

AccuWeather on iTunes (Apple)

Weather Underground.  This app uses a compilation of thousands of weather stations to gather its data.  You can receive forecasts as specific as by the hour or as general as a 10-day preview.

Weather Underground on Google Play Store (Android)

Weather Underground on iTunes (Apple)

Emergency: Alerts by the American Red Cross.  This app gives you the option to follow information from various cities.  It’ll alert you about severe weather, and it’ll also give you information about Red Cross activities like shelters.

Emergency: Alerts on Google Play Store (Android)

Emergency: Alerts on iTunes (Apple)

Emergency Management for North Texas

North Texas doesn’t have to worry about the immediate effects of hurricanes, but many portions of Dallas Fort Worth are still prone to flooding from severe thunderstorms.  Our home has also seen major wind and hail storms and tornadoes.

Keep up to date with important weather announcements.  There are many local emergency management offices that are charged with instructing citizens on the latest weather threats and helping them stay informed.  Follow your local emergency management office on social media or sign up to receive weather alerts on your phone.

Dallas Emergency Management

Tarrant County Emergency Management

Collin County Emergency Management

Denton County Emergency Alerts

Ellis County Emergency Management

FEMA

  • FEMA Website
  • FEMA App for nationwide alerts, tips, and shelter information.  
    • FEMA on Google Play Store (Android)
    • FEMA on iTunes (Apple)

State of Texas Emergency Assistance Registry (STEAR)

If you an individual living in Texas that needs assistance during major emergency situations, consider signing up for the STEAR program.  The State of Texas Emergency Assistance Registry is a free, voluntary, and confidential program designed to assist Texans during emergency events such as natural disasters.  Signing up for the program helps emergency responders plan for each community’s needs.

STEAR is made for:

  • People with disabilities
  • People with access and functional needs such as:
    • Limited mobility
    • Communication barriers
    • Requiring additional medical assistance
    • Requiring transportation assistance
    • Requiring personal care assistance

Register Online at State of Texas Emergency Assistance Registry or dial 2-1-1.

Hurricane Safety or Severe Thunderstorm Safety

Hurricanes and severe thunderstorms are the main reasons portions of Texas sometimes find themselves flooded.  In these cases, storm waters may overwhelm our drainage systems and eventually cause the water to rise high enough to enter our homes and businesses.

Texas Flood Zone Map

If your property is in a flood zone, please strongly consider purchasing flood insurance.  Storm flooding is not always covered in homeowner’s insurance!

Learn more about flood insurance at floodsmart.gov

Flood zones are areas defined by FEMA.  Input your property’s address in FEMA’s Flood Map Service Center to know if you are in a flood zone or not.  

Hurricane Preparedness

  • Reinforce doors and windows.  Wind and debris may cause damage to these vulnerable parts of your home.  We recommend boarding up your doors and windows.
  • Anchor outdoor items.  Strong winds tend to blow items into the air, which can then cause considerable damage as they are airborne or land once again.  
  • Trim tree branches.  We’ve seen the devastation a fallen tree can cause to homes and vehicles.  Consider trimming branches that have a chance of falling on your home.
  • Clean gutters and drains.  Backed up water systems can cause damage to your roof, which then trickles water into your home or attic.  The last thing you need on your mind in the middle of a storm is water damage. Take care of this basic home maintenance ahead of time.
  • Buy sandbags.  If your yard is prone to flooding, sandbags may help the water from coming into your house.  Unclogging french drains will help your yard’s drainage.
  • Move valuable items away from low lying areas in your home.  If you can elevate items--do this. We saw many families take their first floor items to the second floor during Hurricane Harvey.  Doing this helped save furniture, rugs, and electronics.
  • Have basic home supplies to help prepare your home.  Go to the hardware store early as many stores tend to run out of supplies in the event of an emergency.  Purchase:
    • Extra plywood
    • Hammer
    • Nails
    • Plastic sheeting - 6mm
    • Duct tape
    • Flashlight with extra batteries
    • Multi-purpose tool
    • Work gloves
    • Protective eyewear
  • Prepare a home inventory.  If your property is damaged or destroyed, a home inventory is a great way to prove to your insurance company what items it should help you replace.  
  • Have a first aid kit.  Our first aid kit recommendation is easy to build at home.  
  • Have a family communications plan.  Know where to meet your family in case you are separated.  Phone lines may not be functioning during the storm.

Tornado Safety

Tornadoes can happen anywhere. If you see a tornado warning, make sure your safe room or space is prepped for your entire family and pets. If time permits, you may also consider tying down loose outdoor objects or bring them in to prevent them from being dangerous airborne debris that may cause harm to other objects or people.

What makes up a safe space?  

  • Choose a place on the first floor of your property that is away from windows.  
  • Make sure its large enough for your family and pets.  
  • If possible, keep a battery operated radio and a first aid kit with prescription medications and water with you.  
  • Take your charged mobile phones.
  • If you are in a multistory building without a basement, choose a hallway.  
  • Mobile homes are not safe spaces; please seek a building to shelter in.

Wind and Hail Safety

Be proactive to help protect your property as much as possible. Damage may not always be possible to avoid, but fixing previous damage to your home or business may prevent serious damage from the storm like water intrusion and roof damage.

Check for:

  • Damaged shingles.
  • Missing shingles.
  • Clogged water drains. If your drains are clogged and rain also falls with the storm, you are risking water buildup that could enter your home and cause water damage.

Other considerations:

  • Bring all pets indoors.
  • Stay indoors.
  • Keep away from skylights and windows.
  • Close your drapes and curtains.

Dallas Storm Damage Repair

If you’ve experienced storm damage, we’re here to help. Dallas storm damage and restoration is available 24 hours a day every day of the year for emergency flood repair in Dallas Fort Worth.  Our franchise restored thousands of homes and businesses since 1986. We are leaders in Texas disaster restoration having responded to many storms, including Hurricane Harvey.

We offer:

  • Dallas water damage restoration
  • Flood cleanup
  • Roof tarping
  • Board up - doors, windows, outer walls
  • Moving services
  • Debris removal
  • Reconstruction services for any part of your home that was permanently damaged, including roof replacement.

Know what to expect when you’re waiting for storm damage repair. Read our article here.  

Trusted Leader in Dallas Flooding Restoration

SERVPRO of North Irving is a leader in the restoration industry and has the expertise to handle storm damage cleanup company in Dallas, TX.  We have helped restore communities in our home of North Texas for over 30 years, and our franchise has also traveled to disaster locations such as Hurricane Katrina and Hurricane Harvey. With our crews responding immediately to jobs, we are faster to any size disaster.  We also have a Texas Mold Remediation Contractor License and offer free mold inspections. You can trust us to handle your restoration needs.

Our crews are available dispatch for 24 hour emergencies every day of the year. We can be reached 24/7 at (972) 986-7677.  Call us any time!

We are a family-owned and operated business. Learn more about us.

“Like it never even happened,” only happens here.

Fire Insurance Claim Process in Dallas

12/20/2018 (Permalink)

Fire Damage of Home in Dallas Trust SERVPRO to handle your fire damage restoration in Dallas. We have restored thousands of properties since 1986.

When you experience a fire damage in your home, one of the first questions that is likely to pop into your mind is, “Will my home insurance pay for this?”

We have helped thousands of families navigate the fire insurance claims process, and we can help you, too.  Our office in Dallas routinely works with every insurance company. We also work hand in hand with insurance adjusters on a daily basis to help process claims.

Every fire damage is different.  This is what you can you generally expect one happens.

Evacuate and Call 911

When a fire occurs, the most important thing is always the safety of every occupant on the property.  Evacuate your home immediately and call 911.

When Fire Damage Restoration Companies Approach You

It’s only when the fire department has cleared the scene that it is appropriate for any company to begin the fire damage restoration process.  If you remain on your property while the firefighters are working, you may notice various disaster restoration companies approach you.  These representatives are there to sell you their fire damage cleanup services.  Often, they can only help with a portion of your claim. For example, one company may be there only to board up your windows.  Another only to tarp your roof.  And another only to take your affected clothing and textiles to clean them.  

You may also be approached by construction companies.  They will try to sell you on the idea of demolishing your property and having them rebuild it from scratch.  Unfortunately, choosing this alternative often ends up with a bill that is higher than if restoration procedures were first implemented.

You Have the Right to Choose Your Disaster Restoration Company

It is your right to either hire any of these companies or ask them to leave your property.  Ultimately, who works on your property is your choice.  By law, no one, including your insurance provider and adjuster, can make this decision on your behalf.

Full Service Fire Damage Restoration Service

You don’t have to piecemeal your fire restoration damage process.  Hiring multiple companies that can handle only portions of your claim results in you managing different points of contacts, a load of documentation, and schedules.  Hiring multiple companies usually ends up in a more expensive insurance claim.

Less stress often results from hiring one company to take care of your fire damage restoration from start to end.  We are one of the businesses in Dallas Fort Worth with the capability and expertise to handle your restoration completely.  When you hire our franchise, you will work with one point of contact who will guide you the entire way. From an insurance perspective, costs are also lowered.  

We have helped many families and businesses rebuild their properties over the last 30 years of our service to DFW.  We can help you, too.

Choosing SERVPRO for Fire Damage in Dallas

While every insurance company is different, you can generally expect the following when you choose us to handle your fire damage insurance claim.

1. Call us for emergency roof tarping and board up.

Our office is available 24 hours a day, every day of the year.  We will travel to your property and begin emergency fire damage services.  We will install a weatherproof roof tarping and board up damaged windows, doors, and exterior walls.  These services are important to prevent secondary damage to your property and to deter theft. If the weather prevents our technicians from performing this work, we will send a live security guard to monitor your property.

2. Call your home insurance company.

Tell them you have experienced fire damage on your property, and you have chosen SERVPRO as your fire clean up company.  Advice them that our office will be:

  • Installing emergency fire damage services such as board up and roof tarping
  • Handling the water damage clean up
  • Handling the property clean up
  • Handling the contents cleaning including textile and electronic
  • Handling reconstruction

By law, your insurance provider and adjuster must honor your choice of fire damage repair company.  Your insurance adjuster may advise you to choose another company, but the choice is ultimately up to you.  You cannot be penalized for choosing a company different than the one they initially suggest.

3. Receive an insurance claim number

When you receive an insurance claim number, call our office and let us know.  Our office will assign an administrative manager that will personally guide through the restoration process from start to end.  They will get in touch with your insurance adjuster and begin the claims process immediately.

4. Fire and smoke damage restoration begins

Our fire damage restoration process has been refined over 30 years of service.  

5. Working with your insurance adjuster

You’ll be assigned an administrative manager from our office.  They will guide you through the fire damage restoration process and the insurance claim from start to end.  They will also communicate with your insurance adjuster on a regular basis, most times every day. We will forward all documentation our technicians have gathered such as photographs and the inventory of your contents.  We will ask for approval for various portions of your claim as we progress through the fire damage restoration process.

6. Insurance documentation

Documentation is a vital part of an insurance claim, especially in a fire damage.  Our technicians will document every step of the fire damage process. We do this to validate your claim for your adjuster and help every portion of it be approved.  Documentation includes photographs, sketches, and inventory of your contents.

A home inventory is essential.  Our technicians will inspect your property to identify everything they can, from clothing to appliances.  We will take pictures of items and record in what room or area they were found.

The items that are salvageable are packed and taken back to our cleaning facility to be restored.  

The items that are not salvageable are reported to your insurance adjuster and disposed of when we receive permission.  Our office also provides a suggested cost replacement estimate for each item that cannot be saved.

Home Inventory

What happens if some contents in the property are so badly burnt that they are no longer identifiable?  This is where your home inventory becomes necessary.  A home inventory is a list of contents, with pictures, that you had in your property before the fire occurred.  When items are burnt, this list will provide proof to your insurance adjuster of what was destroyed in the fire.  Without proof, it is very difficult for an adjuster to agree to replace items.

To prepare a home inventory, please read our article How to Build a Home Inventory.

7. Fire Damage Insurance Payout

We will work with your adjuster to get every portion of your claim approved.  Once your project has been completed, the invoice will be sent directly to your insurance provider.  Most times, your insurance company will send us payment directly to close your claim.

While the majority of an insurance claim will be covered by the insurance company, homeowners are still responsible for their deductible.  A deductible is the part of a claim that a homeowner is directly responsible for and has to pay directly to the restoration vendor.  Our office will work with your insurance agent to determine your deductible. This can be paid to us at any time.

Do you have questions we haven’t talked about in this article?  Contact us and we’ll be glad to answer.

Trusted Leader in Fire Restoration in Dallas, TX

SERVPRO of North Irving is locally owned and operated leader in the restoration industry.  We have the expertise to handle any size smoke and fire damage restoration in Dallas, TX.  We have performed residential and commercial restoration work in Dallas and other North Texas communities for over 30 years.  We also have a Texas Mold Remediation Contractor License and offer free mold inspections.

Our crews are available dispatch for 24 hour emergencies every day of the year. We can be reached 24/7 at (972) 986-7677.  Call us any time!

We are a family owned and operated business.  Learn more about us.

“Like it never even happened,” only happens here.

Fire Emergency Roof Tarp and Board Up

12/20/2018 (Permalink)

Fire Emergency Roof Tarp "Like it never even happened." SERVPRO of North Irving responds 24 hours a day to emergency restoration situations. We have been a trusted leader in North Texas since 1986.

When fire damage occurs, the most important thing is to get everyone out of the affected property and call 911.  Fires are devastating and very emotional with good reason. Our home or business property is usually the biggest investment in our life.  Our memories and well being are tied to everything inside of it. Whether your home, apartment, or business has been affected, many people ask themselves how they can possibly get their property and life back.  

It’s important to act quickly after fire damage.  Acting quickly will help prevent secondary damage to your property and help your claim get started.  

Secondary Damage

Secondary damage is damage caused after the primary damage -- in this case, the primary damage would be a fire.  For example, secondary damage after a fire can be water damage from a rainstorm that entered the property from a damaged roof.  Oftentimes, secondary damage can even be theft if the property was left without being boarded up or supervised.

Your insurance provider will want to know you prevented secondary damage from happening to your property.  If it finds that you did not do enough, your claim may be partially denied.

The best way to prevent secondary damage from happening is by hiring a fire damage restoration company to start emergency fire damage services.  

File a Fire Insurance Claim

Call your insurance provider as soon as possible and begin to file your claim.  By law, your insurance company must honor the disaster restoration company of your choice.  Choose a reputable company that is experienced in fire damage restoration and can dispatch a crew immediately to start work.

Emergency fire damage services are a cornerstone of our franchise.  These include:

Board Up

This service includes boarding up damaged doors, windows, and damaged outer walls.  Board up services are important for two reasons:

1 - Prevent the weather from getting into the property.  Any form of precipitation that enters the property can cause secondary water and mold damage.  Our board up services will prevent this from happening.

2 - Deter possible theft.  It’s an unfortunate fact that fire damaged properties are sometimes vandalized, adding insult to injury.  Boarding up your property will tell would-be thieves that the property is being taken care of and monitored.  

Emergency Roof Tarping

When a fire occurs, the roof is often damaged.  To prevent precipitation from entering the property, our crews will install a temporary, heavy duty and weatherproof tarp on the roof.  The tarp will remain in place until a permanent roof is approved by your insurance carrier and can be installed by our reconstruction team.  

24 Hour Live Surveillance

When the weather does not allow our crews to immediately start board up services, we will send a security guard.  Our security will watch over your property and make sure it is not vandalized.

Water Damage Repair

After firefighting efforts, properties can experience water damage on top of the fire damage.  When this water is left standing on the property, it can lead to mold in less than 48 hours. For this reason, our crews will work to extract the water as soon as possible.  

Additional steps our franchise can immediately take are:

Inspection

Once your property has been secured, our team will visit your property and conduct a thorough inspection.  We will begin documenting the extent of the fire damage and prepare an estimate for your insurance adjuster.  Our team of specialists will work with all insurance companies to get your claim approved as quickly as possible.

After your insurance adjuster has approved your claim, other fire damage services can begin.  These include:

Smoke and Soot Cleanup from Clothing

This portion of the fire damage restoration is one of the first to happen.  Our technicians will inventory all clothing and textiles they find on your property.  The salvageable textiles are packed and moved to our cleaning facilities where they will be washed in a specialized machine called the Esporta Wash System.  Our Esporta wash will remove up to 99% of all smoke and soot particles from your textiles.  After they’re washed, they will be safe to wear again.

Our franchise is one of the few businesses in Dallas Fort Worth certified to use the Esporta Wash System.  We have one of the highest success rates in fire and mold damaged clothing and textile restoration, and we are able to process everything in-house.  To learn more about our cleaning process, please read How to Get Rid of Fire Smoke in a House.

Moving Services and Storage

We will inventory everything identifiable on your property.  The contents that we can clean and restore will be packed and moved back to our cleaning facility.  After they have been sanitized, they will be placed in long-term storage until you are able to receive them again.

Contents Cleaning

Soot is acidic, which means that the longer your contents sit without being cleaned, the less chance they will be able to be restored successfully.  We understand smoke and soot, and we will work to quickly clean the contents we find in your house.

Contents are divided into two categories: salvageable and unsalvageable.  

Salvageable contents are those we know we can restore.  These items we pack and move to our cleaning facility for processing and long-term storage.  

Unsalvageable contents are those that have been permanently damaged by the fire.  We inventory these items and prepare a report of them to your adjuster, complete with suggested replacement costs.  These items are then thrown away after we receive your permission.

What about items that were so badly damaged that they cannot be identified?  Please read our article How to Build a Home Inventory of Household Items to understand the importance of a home inventory.

Demolition

When parts of your property are permanently damaged, they have to be taken out of the property and disposed of.  Demolition is always the last resort for our company; our goal is to save as much of your home or business as possible.  Restoration is a faster and less expensive process, which is why many insurance adjusters prefer restoration over construction.  Nevertheless, when restoration is not possible, our crews will demolition what is necessary and prepare it to be rebuilt by our reconstruction team.  

Property Clean Up

We will clean every affected surface of your property to make sure it is safe once again.  This will also include air duct and HVAC cleaning when necessary. Our technicians are trained and qualified to identify the many different types of smoke and soot present.  They will use the appropriate methods and chemicals to clean your property correctly.

Smoke Removal and Deodorization

To help the cleaning efforts, we will also deodorize and remove all airborne smoke particles.  This process is done through one or a combination of HEPA vacuuming, fogging, or the use of an ozone machine.

Reconstruction

Besides fire damage cleanup, our franchise is also uniquely qualified to rebuild any portion of your property that suffered permanent damage.  Our reconstruction team will work with your insurance adjuster to add rebuild services to your claim.

We Are A Full Service Restoration Company

There are many Dallas fire damage restoration companies but not many are full service and can restore your property from beginning to end.  Insurance companies and adjusters prefer to work with us because we can completely handle your restoration. We make the fire damage claims process easy and less expensive than our competitors by taking care of the entire process.  Our franchise is a trusted leader, and we are qualified to:

  • Perform emergency roof tarping and board up
  • Clean all your contents
  • Clean and deodorize your entire property
  • Clean your air ducts and HVAC system
  • Move out all contents.
  • Provide long-term storage
  • Clean your clothing and textiles
  • Reconstruct your property

When you hire our franchise, SERVPRO of North Irving, you will be guided by our team step by step.

Call SERVPRO of North Irving for Fire Damage in Dallas, TX

SERVPRO of North Irving is locally owned and operated leader in the restoration industry.  We have the expertise to handle any size smoke and fire damage restoration in Dallas, TX.  We have performed residential and commercial restoration work in Dallas, Fort Worth, Arlington, Garland, Grapevine, Corsicana, and other North Texas communities for over 30 years.  We also have a Texas Mold Remediation Contractor License and offer free mold inspections.

Our crews are available dispatch for 24 hour emergencies every day of the year.  We can be reached 24/7 at (972) 986-7677.  Call us any time!

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We are a family owned and operated business.  Learn more about us

“Like it never even happened,” only happens here.

Process for Fire Restoration in Dallas

12/20/2018 (Permalink)

burnt biscuits on a sheet tray Call or contact us anytime for an estimate to restore your Dallas property after fire damage. Fire cleanup estimates are free.

Experiencing fire damage can be an overwhelming and emotional experience.  Even in cases of small fires that are contained quickly, the smoke produced can cause residual damage throughout an entire household.  In more serious and unfortunate cases, most or all of a property and its contents are damaged or destroyed.

Our SERVPRO franchise has restored thousands of properties in the 30+ years we’ve been servicing North Texas.  We are a full-service Dallas fire restoration company ready to handle your restoration’s every need from emergency board ups to reconstruction.

While every fire damage is different, you can generally expect the following when you hire us as your fire damage restoration company:

Emergency Board-Up and Roof Tarping

Did you know that some insurance companies deny at least part of a fire insurance claim if it finds that a property owner did not try to protect their property from secondary damage?  This can be avoided by hiring a contractor to do emergency board up and roof tarping.  

After fire damage, many properties experience damaged roofs, windows, doors, and even damaged outer walls.  This type of damage makes a building susceptible to secondary damage.  Weather can come in and cause water damage and mold.  Easy access also makes it easy for theft to occur.

For these reasons, we recommend emergency fire damage services as soon as the fire department has left.  We can:

  • Attach a weatherproof roof tarp.
  • Board up damaged doors, windows, and outer walls.
  • Send a security guard to protect your property 24 hours a day.

After your property is secure, we can inspect your property and begin fire damage cleanup and remediation services.

Water Damage Restoration in Dallas

Water damage and fire damage usually go hand in hand when larger fires occur.  This is because the fire department is called, and their services require the use of water to put out the fire.  When the fire is put out, properties have experienced the catastrophe of smoke and fire, and they are also flooded.  

In order to prevent secondary damage such as mold, our crews will extract all standing water.

Fire Damage Inspection

If you are filing a homeowner’s insurance claim, your insurance company will want an estimate to put your property back to a preloss state.  To provide them with this information, we will inspect your property and take into account the following:

  • The cost to clean salvageable clothing, textiles, and contents.
  • The cost to replace permanently damaged clothing and contents.
  • The cost to clean and deodorize all affected areas of the home including the air duct and HVAC system.
  • The cost to rebuild any portion of the home that was permanently damaged.
  • The cost of moving services and long-term storage, if needed.

Your insurance company may also provide you with a temporary living location while the fire cleanup company is working on your property. 

We’re a SERVPRO in Dallas

We are located in Dallas, Texas just minutes from downtown.  Call or contact us online anytime to get a fire damage restoration expert headed your way.  

Estimates for Dallas fire damage restoration are free. 

Textile Cleaning: How to Clean Clothes After a House Fire

We are one of the few companies that perform fire damage restoration in Dallas that is also certified to clean and restore smoke and fire damaged clothing.  

As a certified Esporta Wash System operator, our office has the ability to pick up clothing and other items at your property at the time of inspection and transport them back to our cleaning facility for immediate processing.  Cleaning smoke and soot affected textiles quickly increase the probability of them being able to be fully deodorized and sanitized.

Demolition

When fire damage permanently damages a portion of a property, our team will demolish the areas that cannot be cleaned and restored.  Insurance companies know and understand this too well.  

If you have a fire in Dallas today, you have many disaster cleanup companies to choose from, and your insurance company or adjuster may advise you to choose a full-service fire, water damage restoration company.  The reason for this is because full-service fire clean up companies typically result in:

  • Faster service
  • Better quality
  • Lower claims cost
  • Less stress and higher customer satisfaction

The demolition process is an essential first step to the cleanup process.  If this is needed on your property, we will work with your insurance company to also get the repairs and reconstruction approved.  

As a full-service residential and commercial fire damage restoration company, we know how to navigate the insurance claims process, and we’ll help you get back to normal. 

Moving and Storage Services

To salvage contents inside a property, we will pack all salvageable items and transport them to our cleaning facilities.  Before moving any contents, our technicians will inventory all items that are identifiable.

At our facility, all items are restored and then packaged for long-term storage.  Items are returned at either a temporary residence or once the property has been rebuilt.  

Items that are not able to be restored are documented and inventoried for your insurance adjuster.  Our office will provide a replacement cost estimate for each item for your insurance adjuster’s consideration.  

In the case of a devastating fire, many items are burnt beyond recognition.  We will do our best to identify all items, but this is not always possible. In this case, our technicians will not be able to provide documentation for your insurance adjuster for replacement.  We understand the frustration and, at times, heartbreak this can cause.

We recommend having a digital home inventory to make sure your insurance adjuster knows what items were in your property and cannot be recuperated.  This is the only way to provide proof of your belongings in the case of a devastating fire. If a homeowner cannot provide proof of an item existing in their home, it will usually not be replaced by insurance.  

House Fire Clean Up

After demolition, our technicians will begin cleaning the entire structure.  The structure includes anything in the property that is physically attached, such as walls, floors, and cabinets.  There are different types of smoke and soot that all need unique cleaning techniques. Our team of technicians is trained to use the appropriate SERVPRO proprietary chemicals to clean all types of smoke and soot that are present.  

The first step to structural cleaning is to check the air ducts and HVAC system.  If soot has settled in the air ducts, it's important to remove it all before turning the air back on.  After the air duct system has been cleaned, then the rest of the property’s structure can be cleaned.

Removing all smoke particles is essential to deodorization.

Smoke Odor Deodorization

The most important part of deodorization is to clean the entire structure and all contents inside.  When odor-causing particles continue to linger, our team will place a series of HEPA vacuums on the property.  When necessary, we may also fog the property or temporarily install an ozone machine.

Cleaning Items

The contents in your home are everything we can physically take such as clothing, textiles, appliances, electronics, furniture, toys, beds, etcetera.

Clothing and textiles are cleaned using the Esporta Wash System.  All other contents are cleaned according to the type of smoke and soot they have been affected by.  

Just like textiles, time is of the essence when cleaning contents.  Since soot is acidic, the longer an item sits in it, the less of a chance it has of being cleaned and restored.  This is why our technicians will move contents of a property as quickly as possible.

Reconstruction or Rebuild

After your property has been cleaned and deodorized, our reconstruction team gets to work.  They will determine what is needed to restore your property back to preloss condition.  Then, they work with your insurance adjuster to get this portion of your fire damage claim approved.  

Our office is able to restore any part of a home or business, no matter the size.

Fire Insurance Claim Process

We’ll do the majority of the heavy lifting to make sure your Dallas fire damage insurance claim is processed.  When you experience fire damage, give your insurance company a call and receive a claim number. Tell them you have chosen SERVPRO of North Irving as your fire damage restoration company.  

By law, your insurance company must honor your choice of disaster restoration company, regardless of what they or an adjuster suggest.

Then, give us your claim number and our office will contact your insurance provider to begin the claims process.  Throughout the project, the documentation our technicians obtain will be forwarded to your adjuster. By the end, our invoice will be sent to your adjuster, and we will work with them to collect payment.  

Our office works with all insurance companies. 

Restoration After Fire Damage in Dallas, TX

We’re a SERVPRO in Dallas.  Our franchise is a 30+ year leader in the restoration industry.  We have the expertise to handle any size fire and smoke damage restoration in Dallas, Texas.  

Our fire restoration technicians are available to dispatch for 24-hour emergencies every day of the year.  Call us at (972) 986-7677 or contact us online anytime.  

We’re here to help. 

Process for Water Removal in Dallas

12/20/2018 (Permalink)

Flooded Basement in Need of Dallas Water Removal SERVPRO of North Irving is the leading restoration company for water damage in Dallas. We have restored thousands of properties since 1986.

Do you have water damage in Dallas?

You may be wondering what is about to happen, how long the remediation process is going to take, and, if you’re filing an insurance claim, how to navigate this claim with your insurance adjuster.  

While every property is different and requires its own plan of action, our office follows a general guideline for every water damage.  This process has been refined for decades and is scientifically proven and accepted by the restoration industry.

Our franchise has successfully restored thousands of homes and businesses in Dallas since we began operations over 30 years ago.

When you call our franchise for water damage, this is what you can expect:

24 Hour Emergency Service

Our franchise is available for 24-hour emergency service.  When you call, our on-call manager will ask you a few questions that’ll help our crew prepare for dispatch.  We’ll ask for:

  • The size of your property
  • The number of rooms and affected
  • The type of flooring in each room
  • The source of the water damage
  • Ask if you are filing an insurance claim

Cutting off the Source of the Water

It’s important to cut off the source of the water damage as fast as possible.  Leaking pipes can be stopped by shutting off the water to that area of your home or by cutting off the water completely from the street.  If you need assistance, please call a plumber.

If the source of water damage is from a leaking roof or ceiling, please let our on-call manager know so our technicians can be prepared to install temporary tarping.

If your water damage is the result of Dallas flooding or storm damage, please be aware that some insurance companies may consider this a flood claim.  For more information about flood insurance, please see FEMA’s article on flood insurance.

Home Inspection

When we arrive, we’ll ask to inspect your property.  We will start at the source of the water damage and work our way outwards.  We may ask to go into rooms where the floor may appear dry. The reason for this is that we need to test the walls or ceiling to ensure no water is hiding in them.  The goal is to find all the affected areas and prepare a remediation plan.

Insurance Documentation

We’ll start documenting the water damage by taking measurements, photographs, and taking a digital sketch of the affected areas of your room.  All documentation is uploaded to a secure, proprietary program owned by SERVPRO. This documentation may be shared with your insurance adjuster if you are filing a homeowner's insurance claim.

Our crew members will also ask you to sign documents authorizing us to start work at your home.  

Disinfecting

If the water isn’t clean, we will disinfect the affected areas like the flooring and portions of the wall.  Our disinfectant is EPA registered and OSHA compliant. It is used for the safety of all occupants in the building and our water damage technicians.  It is sprayed and allowed to dwell for an appropriate time to be effective.

Water Removal

We will remove all standing water from the home.  Water is removed using either portable extractors or a truck mount extractor that is attached to our service vehicle.  Our technicians will move furniture as necessary to reach all the water. If necessary, they will also remove or detach the carpet and floorboards.

Carpet Removal / Drying Setup

If a room with carpet has been affected, our technicians will either remove the carpet or detach it. Our decision will be based on water classification.  

If the water is clean, we will most likely only need to temporarily detach the carpet in order to set drying equipment underneath it.  If the water is gray or black (contaminated), then the carpet is not salvageable and will have to be removed.

Our technicians will keep a sample of your carpet and take it back to our office where it will be tested for the color and textile type.  We will prepare a report of your carpet’s type and send it to your insurance adjuster so it can be replaced with one of like quality and color.

At this time, our technicians may also have to remove baseboards and possibly drill small holes on the base of your drywall.  The air holes will allow our equipment to dehumidify and spread warm, dry air and dry your property properly. Many times, the baseboards are salvageable and can be reattached to the walls after the drying process is complete.   

Equipment Setup

We will set up the professional drying equipment around your home.  Our most common equipment is the use of air movers and dehumidifiers.  For larger properties, a desiccant is used. For a property with specialty floors or unique circumstances, other drying equipment may be used.  

Our equipment will remove the humidity from the property and introduce warm, dry air into each affected room.  

Please keep the following in mind:

  • Our equipment will make noise.  We understand the noise may not be ideal.  All equipment we place is necessary to achieve a dry state at the speed we need in order to reduce the risk of mold growth.  As we get closer to our drying goals, our technicians will remove the equipment.
  • Do not move the equipment.  All pieces are strategically placed.
  • Do not shut off the equipment.  Our machines are meant to be run throughout the day and night in order to achieve the results we need.  Turning off the equipment will cause a delay in the drying process.
  • Some equipment may appear to turn off at times.  This is normal. The equipment is defrosting and will turn back on when it can continue the dehumidification process.
  • Do you think a piece of equipment is malfunctioning?

Drying Monitoring

We will schedule a time to visit your property each day to monitor our equipment and record atmospheric readings.  We use our data to validate our drying process. This data is also sent to your insurance adjuster.

How long the drying process takes depends on a variety of factors.  Even the temperature outside can affect the speed of drying! Structures are typically dry in less than a week.

You don’t have to be home for our technicians to complete their daily drying monitoring.  Just let us know you can’t be home, and we will install a temporary lock box to let ourselves in and out of your property.  

Filing an Insurance Claim

We’ll do the majority of the heavy lifting to make sure your insurance claim is processed.  When you experience water damage, give your insurance provider a call and receive a claim number.  Tell them you have chosen SERVPRO as your restoration provider. By law, your insurance provider must honor your choice of restoration company, regardless of what they or an adjuster suggest.

Then, give us your claim number and our office will contact your insurance provider to begin the claims process.  Throughout the project, the documentation our technicians obtain will be forwarded to your adjuster. By the end, our invoice will be sent to your adjuster, and we will work with them to collect payment.  

Our office works with all insurance companies.

Insurance Payout

Every job and every insurance policy is different, so we cannot say what your water damage will cost without visiting your property and visually inspecting the damage.

If you are filing an insurance claim, you will be responsible for your insurance deductible.  This is the amount of money a homeowner owes before your insurance covers the rest of the invoice.  Please ask your insurance provider what your deductible amount is.  Your deductible can be paid directly to our office using a major credit card, wire transfer, or check.

What if your insurance won’t cover all or part of your claim?  We will let you know what your adjuster has agreed to pay for. If there is work you need completed that isn’t covered, our office will work with you.

Do you have more questions about the insurance process?  Check out our article About Insurance Claims FAQ.  

Water Damage Repair in Dallas

If your carpet had to be removed or any other portion of your home that needed demolition, our franchise can also rebuild anything that was affected.  Don’t worry about hiring another business or a series of small contractors to put your property back together! Just let our office know you’d like to use our reconstruction services.  We will send our reconstruction manager to inspect your property and add the rebuild portion of your claim to the documentation we are already sending your insurance adjuster.  

Many families and businesses trust us to be their one and only disaster restoration company.  We can handle your restoration from start to end. Working with just one business saves you time and stress.  We are one of the few businesses in DFW prepared to handle every aspect of the claim, and we are ready to help you, too.

Do you have other questions?  We’re here for you! Contact us.

Trusted Leader in Water Mitigation in Dallas, TX

SERVPRO of North Irving is locally owned and operated leader in the restoration industry.  We have the expertise to handle any size fire and smoke damage restoration in Dallas, Texas.  We have performed residential and commercial restoration work in the Dallas community for over 30 years.  We also have a Texas Mold Remediation Contractor License and offer free mold inspections.

Our crews are available dispatch for 24 hour emergencies every day of the year.  We are faster to any size disaster! Reach us 24/7 at (972) 986-7677for Dallas water damage restoration services!

We are a family owned and operated business. Learn more about us.

“Like it never even happened,” only happens here.

About Insurance Claims FAQ

12/19/2018 (Permalink)

SERVPRO Vans Lined Up SERVPRO of North Irving is locally owned and operated leader in the restoration industry. We have the expertise to handle any size disaster.

Why Trust SERVPRO of North Irving With Your Home Insurance Claim?

Our franchise has been processing home insurance claims since we began servicing Dallas Fort Worth in 1986.  We have helped thousands of homeowners and businesses clean and restore their properties after fire and water damages, and we can help you, too.

When you choose our franchise, one of our office administrators will be assigned especially to guide you through your insurance claim from start to end.  They will establish contact with your insurance adjuster and communicate with them on a daily basis as your property is being restored. When we have a question or need documentation from you, we’ll ask.  Otherwise, we do all the heavy lifting in the claims process, and we will keep you updated as the remediation process continues.

Our franchise works with every insurance company.  Many insurance adjusters and insurance companies prefer to work with our franchise because we are a full service provider, meaning we can handle every portion of your claim ourselves.  This makes us more efficient and less expensive than hiring multiple companies to restore your home.

When all or part of your claim is denied, we will find a way to work with you to still get your property cleaned and restored properly.  Learn more about our unique franchise here.

What is an insurance claim?

An insurance claim is when you request coverage or compensation from your insurance company.  When you experience a water damage, fire damage, or any other damage to your property, you can call your insurance company to request that they help cover the expenses to restore or rebuild your property back to a pre loss condition.

Who should I call to report a loss?

You can call us before contacting your insurance provider in order to get your emergency handled immediately.  It’s important to quickly get your damage taken care of because some insurance companies deny at least part of an insurance claim if it finds that a property owner did not try to protect their property from getting more damaged.

While we’re on the way, call your insurance provider to report the loss.  Once you’re given a claim number, call us to let us know. The administrator from our office that is assigned to help you will contact your insurance adjuster and begin to process your claim.

What is secondary damage?

Secondary damage is the damage that occurs to a property that happened as a result of the primary damage not being taken care of.  For example, a property has a fire damage and it now needs smoke and soot cleanup. During the fire, the roof was damaged. The homeowner did not choose to hire a fire damage restoration company to perform emergency fire damage services such as roof tarping.  Due to their failure to act, the home gets flooded when a rainstorm passes overnight.  In this case, the water damage that resulted is now considered a secondary damage because the roof was not taken care of properly.

Secondary damage is an important consideration when working with insurance because some insurance providers deny all or parts of a claim if they can prove a homeowner did not do enough to prevent secondary damage to their property.  For this reason, it’s important to take care of a water or fire damage as soon as it occurs.

What is homeowners insurance?

Homeowner’s insurance provides coverage for your private home.  It can also be called home insurance or property insurance.  In the event of a loss, your insurance provider will pay to repair the damage, replace your belongings, and rebuild your property.

Homeowner’s insurance may cover:

  • Property damage - this includes damage to your home and detached structures
  • Personal liability - this includes the cost to repair a property or medical care when you or a family member causes damage or is injured on your property
  • Personal property loss - this includes damage or theft of personal property.  If you have valuable items inside your home, you may need extra insurance to make sure the cost of replacement for those items is included, too.  
  • Added living costs - this includes the cost of temporary living if your home is not habitable while it is being restored

Every homeowner’s insurance policy is different.  Please contact your insurance provider to know what exactly is covered in your policy.  

Is flooding covered in my homeowner’s insurance?

Flooding from a storm like a hurricane is typically not covered in homeowner’s insurance.  To verify what your policy excludes, contact your insurance provider.  

You can purchase flood insurance from an insurance agent or insurance provider that participates in the National Flood Insurance Program (NFIP).  To learn more, see: FEMA Flood Insurance.

What is pre loss condition?

Pre-loss condition refers to the state your property was in before it was damaged.  Many times, insurance policies will only pay to get your home back to where it was before the water, fire, or mold damage.  In other words, insurance will not typically pay to upgrade your home.

What is replacement cost?

Replacement cost is the cost to replace your entire home.  This is not the same as the market value of your property, how much you initially paid for it, or how much you have left on your mortgage.  For example, if your insurance company determines that it will cost $100,000 to replace your home, it will pay $100,000; it will not take into account that its market value is $250,000, that you initially paid $175,000 for it, or that you have $50,000 left in your mortgage.  

What is renter’s insurance?

Renters insurance covers your stolen or damaged items, and it also pays when someone is injured on your property.  It may also pay for alternative living arrangements if your property is damaged and not habitable. Renter’s insurance is not mandatory, but it may be part of your contractual agreement with a landlord.  

How much does renter’s insurance cost?

The cost of renter’s insurance varies by the size of the property and your location.  Contact your local insurance company for a quote.

What does my insurance policy cover?

We are not given a copy of your insurance policy.  To know what you are covered for, please contact your insurance provider.

What is an insurance deductible?

A deductible is the dollar amount you are personally responsible to pay before your insurance company covers the rest the claim’s cost.  Every policy has a different deductible. Please contact your insurance agent to know what your deductible is.  

We do not require you to pay your deductible before emergency services are started.  While the project is ongoing, your deductible will be due and can be paid directly to us.   

What is an insurance adjuster?

An insurance adjuster is another name for a claims adjuster or claims representative.  This is the person that works with your insurance provider and is assigned to your claim to process it.  Our office administrators will be in contact with your assigned insurance adjuster throughout the restoration process to ensure your claim is processed.

What is an independent insurance adjuster?

Sometimes your insurance provider does not have an adjuster that works directly for them.  Instead, they hire an independent adjuster to process your claim.  Independent adjusters can work for many insurance companies.  Their role is the same as an insurance adjuster.

What does an insurance adjuster do?

An insurance adjuster will visit your property and inspect it.  They will see the extent of the damage and determine if your claim is covered under your insurance policy or not.  They will take documentation of your loss and handle the claim process by working directly with the restoration company you choose.  Our office administrators will work with the insurance adjuster assigned to your claim.  We talk to them on an almost daily basis and share all the documentation we gather from the project.  When we need approval to finish parts of your project, they are the person we talk to.

How do I know if my water damage or fire damage is covered?

Water and fire damage is typically covered in insurance policies, but the only way to know with certainty is to read your policy or ask your insurance provider.

How do I know if mold remediation is covered?

Contact your insurance provider to ask if mold remediation is covered.  

Will my insurance cover temporary housing?

Some policies include temporary housing costs but others do not.  Contact your insurance provider to verify.

What if my insurance adjuster suggests another disaster restoration company?

By law, your insurance adjuster and your insurance company must honor which restoration company you want to work with.  They cannot force you to use any one company, and they cannot impose any sort of penalties or deny your coverage if you choose a company they initially did not recommend. 

The insurance adjuster assigned to your claim may suggest you use another disaster restoration company or may even suggest you use a variety of smaller companies to each handle a different portion of your claim.  The choice is really yours.

You can feel confident when you choose SERVPRO of North Irving as your preferred restoration company.  We have worked with thousands of families and businesses in DFW over 30 years.  We work with all insurance companies, and we will help your claim be processed successfully.

How long does the insurance claim process take?

Because every project is different, the length of time for an insurance claim to be processed is also different case by case.  Our goal is always to restore your property quickly so you can get back to your regular life.

What if my insurance claim is denied?

We work with insurance adjusters to make sure that the work our technicians are doing is covered.  This is accomplished by asking your adjuster for approval before starting non-emergency parts of your water or fire damage cleanup.  Once we get approval, then we begin work.

Our office seeks approval from agents first because the last thing we want to do is start work on a portion of a project that is later denied.  This causes an invoice higher than the insurance deductible the homeowner was expecting to pay.

If a part of your claim is not covered, we will let you know what next steps you can take.  Many homeowners choose to self-finance denied portions of their claim in order to finish the cleanup.

How do insurance payouts work?

Every insurance company works a bit differently, but in general, this is what you can expect:

  • Your insurance adjuster will ask you to pay your deductible so they can pay for the rest of the claim.  The deductible is paid directly to us.  We accept checks and all major credit cards.
  • We will work with your insurance adjuster to process your claim.  Your adjuster will approve or deny different parts of it.  When the project is done, we will send your adjuster the invoice for your claim.
  • Your adjuster will issue a check to pay for the claim.  The amount the check is for exactly covers the invoice.
  • The check is sometimes sent directly to us.  When this happens, your claim has been completed.
  • Other times, the check is sent to you, and you are responsible for paying us in turn.  When you pay your invoice, then your claim has been completed.

Can I switch restoration companies in the middle of my project?

Yes, it is possible to switch restoration companies.  Customers usually choose to do this because they are either unhappy with the work another company has done, or they have chosen to work with a full service restoration company that can handle their entire claim versus many smaller companies that can only handle one portion of their claim.

If you would like to work with our franchise, just give us a call and let us know.  We will make arrangements with your current restoration company to take over the work. 

Other Insurance Claim Questions

Do you have a question we have not covered? Ask us, and we’ll be happy to answer.  We’re here to help!

Trusted Leader in Texas Disaster Restoration

SERVPRO of North Irving is locally owned and operated leader in the restoration industry.  We have the expertise to handle any size fire and smoke damage restoration in Dallas, Texas.  We have performed residential and commercial restoration work in Dallas, Fort Worth, Arlington, Garland, Grapevine, Corsicana, and other North Texas communities for over 30 years.  We also have a Texas Mold Remediation Contractor License and offer free mold inspections.

Our crews are available dispatch for 24 hour emergencies every day of the year.  We are faster to any size disaster! Reach us 24/7 at (972) 986-7677.

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We are a family owned and operated business.  Learn more about us.

“Like it never even happened,” only happens here.

SERVPRO Dallas Franchises

12/11/2018 (Permalink)

SERVPRO Dallas Franchise Disaster Recovery Team Our SERVPRO location has been a leader in water damage restoration for Dallas Fort Worth for over three decades.

SERVPRO Dallas Franchises 

We opened our doors 33 years ago as one of the first SERVPRO franchises in Dallas.  Back then, there were not many SERVPRO Dallas franchises, but today it’s uncommon to spend any time on a major highway in Dallas Fort Worth and not see one of our bright, green trucks heading to a job.  Our metroplex has over 30 franchises servicing the North Texas population, and we are growing every year.

 A lot has happened in the past 33 years.  When SERVPRO of North Irving first came into existence, we were a carpet cleaning company.  Our franchise had a team of two people, a husband and wife team. One person stayed in the office to answer the phone and schedule carpet cleaning jobs while the other did the production work in our one and only van.  

We were pretty busy running our small family company, and we still are today -- except now we have a large team of technicians, administrators, and managers traveling around DFW in our fleet of green vehicles.  We now have crews of technicians available for dispatch 24 hours a day, every day of the year.

As we looked to expand our business, we always asked our customers what other services they wanted us to perform.  This is how we learned that our customers also wanted restoration and cleaning services. We listened to what our customers wanted, and we began to invest, hire, and train.  That’s how, today, we offer one of the largest service offerings of all SERVPRO Dallas franchises.

We’re not just carpet cleaners anymore.  Today we also offer:

Dallas Water Damage Restoration

We offer 24 hour emergency water cleanup in Dallas Fort Worth.  Our technicians extract standing water, disinfect and sanitize contaminated structure and textiles, demolition of permanently damaged structure, and structural drying.  Our water damage process has been scientifically proven and refined over the last 30 years.

Dallas Fire Restoration

When the fire department leaves, our crews come in to start fire damage restoration in Dallas Fort Worth.  The first step to fire restoration is emergency board up and roof tarping. Our crews will board up broken windows, doors, and place a weatherproof tarp on your roof.  Board up services discourage theft and prevent precipitation from entering the property. When the weather doesn’t allow board up services, 24 hour live surveillance will be placed on the property until conditions are favorable.  

After board up services, we will remove damaged structure, clean and deodorize the entire property, move out, clean, and store all salvageable belongings, and then rebuild the property.  We are one of the few businesses in Dallas Fort Worth that offer complete fire restoration services.

Dallas Mold Cleanup and Remediation

We are a licensed Mold Remediation Contractor for the state of Texas.  Our office offers free mold inspections and bids to any home or business in Dallas Fort Worth.  During mold remediation, we install temporary mold containment and also run HEPA vacuums to prevent the spread of mold during cleanup.

Dallas Flooding Cleanup

Our franchise has responded to natural disasters for over a decade.  We are experienced in restoring flood damaged properties after a hurricane or thunderstorms.  We also have the expertise to handle a response to major wind and hail storms, tornadoes, and wildfires.

Dallas Biohazard Cleaning

We have experience cleaning homes and commercial properties with biohazard needs.  We clean up are unattended deaths, crime scenes involving trauma and homicides and traumatic accidents.  We have also cleaned homes that gone through SWAT procedures and need chemical cleanup such as tear gas.  

Reconstruction / Rebuild

We are one of the few full service SERVPRO franchises in DFW that also offer reconstruction services after mitigation work has been completed.  Our reconstruction team will rebuild any part of your home or business that was permanently damaged.

Dallas Air Duct and HVAC Cleaning

We offer residential and commercial air duct and HVAC cleaning.  We offer free estimates and can clean air ducts during off business hours to prevent the disruption of a normal business day.  

Esporta Textile and Clothing Cleaning

We are one of the few restoration businesses in North Texas that is Esporta certified to clean and sanitize clothing and other textiles.  Our Esporta technicians can salvage clothing, stuffed animals, leathers, and other textiles that have been affected by fire smoke, contaminated water, and even mold infestation.

Dallas Commercial Cleaning

Our cleaning crews are available 24-hours a day, 7 days a week to service the cleaning needs of any DFW business.  From one time cleanings to regularly scheduled deep carpet cleaning, we are available. Our franchise works with hotels, schools, and government buildings on a regular basis, and we are happy to work with you, too.   Click here to learn more about our commercial services.

As 8th generation Texans, we are so thankful to continue servicing our home of Dallas Fort Worth.  We know there are many water restoration companies in our hometown, and we're proud to continue being the top choice for water damage repair in Dallas. 

We’d like to thank all our customers of the past 33 years for being the reason we are still in business today.  Because of you, we are a leader in the restoration industry. 

We look forward to at least another three decades of service.

Thank you!

The Weaver Family

Trusted Leader in Disaster Restoration, Dallas

SERVPRO of North Irving is an experienced water and fire restoration company in Dallas Texas.  We have restored homes and businesses that have experienced water and fire damage, mold infestation, and biohazard situations. With our crews responding immediately to jobs, we are faster to any size disaster. We also have a Texas Mold Remediation Contractor License and offer free mold inspections. You can trust us to restore your home or business.

Our crews are available dispatch for 24 hour emergencies every day of the year.  We can be reached 24/7 at (972) 986-7677.  Call us any time!

“Like it never even happened,” only happens here.

C Diff Cleaning in Dallas Fort Worth

12/10/2018 (Permalink)

performing c diff cleaning in a home SERVPRO of North Irving is an experienced biohazard cleanup company. Call us today for a free C Diff cleaning consultation and estimate.

C Diff Cleaning in Dallas Fort Worth

If you or a family member is experiencing a C Diff infection and need your home cleaned, give us a call.  Our franchise is experienced in biohazard and bloodborne pathogen cleanup, and we have helped families impacted by C Diff around Dallas Fort Worth clean their homes.

What is C Diff?

C Diff is an abbreviation for Clostridium difficile, which is a bacterium that can cause diarrhea. According to the Mayo Clinic:

“Spores from C. difficile bacteria are passed in feces and spread to food, surfaces and objects when people who are infected don't wash their hands thoroughly. These spores can persist in a room for weeks or months. If you touch a surface contaminated with C. difficile spores, you may then unknowingly swallow the bacteria.”

For more information about C Diff, see the Mayo Clinic’s article.  

C Diff prevention steps include hand-washing, contact precautions, and thorough cleaning.  For families looking for professional C Diff cleaning services, our biohazard team is ready to help.

C Diff Diarrhea Cleaning

When we are called to complete a C Diff cleaning, we are prepared to clean up diarrhea from the exposed individual.  Our office has established a procedure to safely and effectively clean an area exposed to C Diff infected feces and immediate surrounding areas. 

Bathroom Cleaning

Our technicians will clean surface areas of the bathroom, including the toilet, with an appropriate biohazard cleanup agent.  Surfaces will be wiped clean after application.

C Diff Cleaning Services

Give us a call if you are interested in having other areas of your home cleaned.  We will visit your property for an inspection and provide a free bid. We offer the following services:

  • Full home cleaning
  • Kitchen cleaning
  • Bathroom cleaning
  • Communal area cleaning
  • Air Duct Cleaning and HVAC Cleaning

Free Cleaning Bids

Call our office today to schedule a free C Diff consultation and cleaning estimate.  Bids are free between 8 AM - 5 PM. Our technicians are available to clean your property 24-hours a day, including weekends.  

C Diff Commercial Cleaning

If you are a business or property owner and you are concerned about C Diff spore exposure, we are available to disinfect your facilities 24-hours a day, including weekends.  Give us a call now to schedule a free consultation and estimate.

Biohazard Waste Disposal

Due to the nature of C Diff, our biohazard cleanup technicians will take every precaution to maintain your safety and their own while they clean your property.  Our technicians will wear appropriate personal protection equipment for their own safety. All cleaning instruments will be treated as biohazard waste and disposed of at an appropriate biomedical waste facility.

Trusted Leader in Biohazard Cleanup, Dallas Texas

SERVPRO of North Irving is an experienced biohazard cleanup company in Dallas Texas.  We have cleaned homes and businesses that have experienced crime scenes, unattended deaths, and other types of trauma resulting in bloodborne pathogen cleanup.  We have performed work in Dallas, Fort Worth, Arlington, Plano, Waxahachie, Midlothian, and other North Texas communities for over 30 years. With our crews responding immediately to jobs, we are faster to any size disaster.  We also have a Texas Mold Remediation Contractor License and offer free mold inspections. You can trust us to restore your home or business.

Our crews are available dispatch for 24 hour emergencies every day of the year.  We can be reached 24/7 at (972) 986-7677.  Call us any time!

“Like it never even happened.” only happens here.

Source for C Diff Information: The Mayo Clinic

Mold Remediation Dallas

9/4/2018 (Permalink)

Mold Damage on Wall SERVPRO of North Irving has a Texas Mold Remediation Contractor License and offers free mold inspections.

What is mold?

Mold is a naturally occurring fungus.  It’s present in all kinds of environments, both indoors and outdoors.  Mold spores are microscopic and spread through the air, which makes mold growth easy when its disturbed by air.  The best environment for mold growth is a dark, warm, and humid room. We often see the need for mold remediation in rooms where a source of water is introduced, like kitchens, bathrooms, attics, and laundry rooms.

What does mold look like?

Mold can have different looks.  Keep in mind that no one knows exactly how many types of mold exist, but estimates are in the hundreds of thousands!  The two most common types of mold we see have:

  • Spots - black, green, white, yellow, or other colors
  • Fuzzy growth - it’ll look like it has tiny hair on it

What does mold smell like?

Mold has a musty smell.  Some people may also describe it as sweet.  

Mold Inspection Dallas

If you suspect mold in your home, we’re glad to provide a free mold assessment and bid to anyone in Dallas Fort Worth.  We can many times be at your property within 24 hours, especially if you’re in the greater Dallas area. Our mold remediation specialist will visit your property and check the common trouble spots for mold, like bathrooms, the kitchen, and laundry room.  They’ll also ask if you’ve ever had a water damage or pipe leak. Sometimes mold growth is obvious. We usually see mold on walls or mold on carpets. Other times, more investigative work is needed.

If we find mold damage in your home, we’ll provide you with a bid for mold remediation.  We have a Texas Mold Remediation Contractor license, and we’re trusted professional mold experts in Dallas Fort Worth.  The Texas licensing office responsible for Mold Law is the Texas Department of State Health Services.

Different Types of Mold in Homes

When we do find mold in a property, we’re often asked what kind of mold it is.  There are common molds found in homes that we remediate on a daily basis, but for us to be sure of its exact kind, we need to perform mold testing.  We commonly find:

  • Acremonium
  • Alternaria
  • Aspergillus
  • Chaetomium
  • Cladosporium
  • Stachybotrys
  • Ulocladium

Professional Mold Testing

Even though we are glad to perform mold testing, is it almost never necessary.  Unless you have a health or insurance-related reason to know, we advise you to skip testing, and its added expense, and go straight to mold remediation services.  Our mold specialists treat any kind of mold we find with the same level of care and safety.

Black Mold Removal Dallas

The most common concern from our clients is when they find black mold in their property.  We understand why they request emergency mold removal -- there are many websites that have articles written about the toxicity of black mold. While not all black-colored mold is toxic, it’s best to err on the side of caution.

If you are suffering from serious health effects, leave the area until our mold specialists can visit your property.  We can respond to almost every request for a mold inspection within one to two days. Be aware that the size of the mold growth determines the procedure we can legally perform mold remediation services.  At the very least, our technicians can set up containment and air scrubbers with HEPA filtration to help improve the condition of your home.

Proper Mold Removal and Texas Mold Law

Mold remediation steps involve Texas Mold Law.  Let’s say we do find mold on your property.  One of two things will happen.

  • The Mold is Under 25 Contiguous Feet

Contiguous means the mold is touching. Mold of this size requires no documentation to be filed with the State of Texas.  This means we can begin mold remediation services immediately.

  1. The Mold is Over 25 Contiguous Feet

This size of mold falls under Texas Mold Assessment And Remediation Rules (TMARR), which requires:

  • A Texas Licensed Mold Assessor to write a Mold Protocol.  We cannot legally choose an assessor for you.  Instead, we can give you a list of assessors for you to choose from.
  • A Texas Licensed Mold Contractor (us) will file a Work Plan and schedule the job with the State of Texas.  Once the Work Plan is filed, we must legally wait at least five (5) business days before starting the job.
  • When we finish the mold remediation, the Mold Assessor has to check the cleaning to make sure it’s successful.  If it is, they will issue a Clearance Document.
  • The Texas Licensed Mold contractor (us) can then issue a Certificate of Mold Damage Remediation to you which documents the success of the mold cleanup.  Keep this document and give a copy to your insurance provider.  You’ll also want to hold on to it for any future home buyer to prove you’ve taken care of your mold problem correctly.

We have dealt with both mold situations many times.  We will walk you through the process and make sure you’re taken care of.

SERVPRO Dallas Mold Removal Cost

For us to be able to give you a bid, we have to perform a free mold inspection.  We don’t want to promise you one price only to find out that you need less or more mold remediation work done to correctly remediate your home.

There are many mold remediation companies in Dallas Fort Worth, but few are full service.  When you trust SERVPRO of North Irving, you can expect:

  • A Job File Coordinator to be assigned especially to you.  They will work with your insurance company to process your mold remediation claim.
  • If you do not have mold coverage or wish to not involve your insurance company, we will provide you with a no-obligation bid.
  • We will perform containment, HEPA vacuuming, HEPA air filtration, and mold remediation.  If the mold has permanently damaged an area of your home, we will remove it and dispose of it properly.  Our reconstruction team will then handle any mold damage repair after remediation is complete.
  • If we find contents in your home that have been affected by mold, we can either clean them on the spot or take them back to our cleaning facility for mold removal.
  • We are one of the few Esporta certified firms in Dallas Fort Worth, which makes us trained and qualified to remove mold from clothes.  If you have moldy clothing, we can also take it back to our cleaning facility.

Trusted Leader in Mold Clean up, Dallas Texas

SERVPRO of North Irving is a water damage restoration and fire and smoke damage restoration company in Dallas Texas.  We have performed work in Dallas, Fort Worth, Arlington, Plano, McKinney, Grapevine, Waxahachie, Midlothian, Ennis, and other North Texas communities for over 30 years.  With our crews responding immediately to jobs, we are faster to any size disaster. We also have a Texas Mold Remediation Contractor License and offer free mold inspections.  You can trust us to restore your home or business.

Our crews are available dispatch for 24 hour emergencies every day of the year. We can be reached 24/7 at (972) 986-7677.  Call us any time!

Follow us:

Facebook  Twitter  Instagram  Linkedin   YouTube

www.SERVPROnorthirving.com

“Like it never even happened,” only happens here.

Additional Mold Articles:

Mold Remediation Process FAQ

How to Prevent Mold Growth After a Water Damage

How Quick is Mold Removal?

How to Find Mold in Your Home

Dallas Mold Remediation Process FAQ

8/29/2018 (Permalink)

Dallas Mold Remediation Service In Building wearing hazmat suit Our business has a Texas Mold Remediation Contractor license and is ready to help you any time.

Dallas Mold Remediation Process FAQ

What is Mold?

Mold is a naturally occurring fungus.  It’s present in all kinds of environments, both indoors and outdoors.  Mold spores are microscopic and spread through the air, which makes mold growth easy when its disturbed by air.  The best environment for mold growth is a dark, warm, and humid room. We often see the need for mold remediation in rooms where a source of water is introduced, like kitchens, bathrooms, attics, and laundry rooms.

Does Mold Removal Take Care of All Mold?

100% mold removal is not possible.  Since mold is a natural part of our environment, removing it completely is an impossible task.  Although most people think “mold removal” is what happens when they have a cleanup, the better term is “mold remediation.”  Mold remediation companies eliminate a large amount of mold to make the environment safe and healthy for habitation again.

What Happens in a Mold Inspection?

Every mold remediation company works differently.  The mold inspection process our business uses as follows:

  • Our mold inspections and bids are free.
  • We receive a call from a customer and schedule a time to inspect their property.  We can almost always be there within a day.
  • We send a mold remediation specialist to inspect your property.  They will look for the usual hot spots and ask you questions about your property’s history with water damages, roof damage, and anything that will help them know where mold may be growing.
  • If we find mold, we will take its measurements and photo documentation.  Shortly, we’ll present you with a bid to remediate your mold.
  • If your mold is large enough, we will have to report it to the State of Texas.  The process for a large mold like this is more throughout, but we will guide you through it every step of the way.  
  • If your mold is small enough to not need official Texas documentation, we can start your project as soon as you approve our mold cleanup bid.
  • If we don’t find mold on your property, we will ask if you are experiencing symptoms or other smells that may indicate mold.  Sometimes, the problem isn’t mold but something else. In each case, we will try to solve your problem.