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Fire & Water - Cleanup & Restoration

Archived Community Blog Posts

Hurricane Emergency Management in Dallas, Texas

6/7/2018 (Permalink)

City of Dallas Texas Logo The Dallas Office of Emergency Management offers 24 hour emergency notices to all North Texas residents.

Hurricane Emergency Management in Dallas

For those of us living in Dallas County, hurricane preparedness is different than for those living close to coastal areas, such as Houston, Galveston, or Louisiana.  Many of us living in Dallas County don’t typically live in flood zones, so we don’t tend to prepare for Dallas storm damage as readily as our coastal neighbors.

Yet, understanding how to prepare for a hurricane is still important.  Dallas County is often a safe destination for evacuees. It’s important for us to know evacuation routes, where shelters will open in our city, and where we can drop off food and supplies.

Emergency Management offices are important sources of information and news for information and planning in Dallas County and surrounding counties.

Dallas Office of Emergency Management

Sign Up for Dallas OEM Alerts

Twitter @DallasOEM

Facebook: OEMDallas

Tarrant County Emergency Management

Website

Twitter: @TarrantOEM

Facebook: TarrantOEM

Collin County Emergency Management

FEMA App

Download the FEMA App for nationwide information such as alerts, tips, and shelter locations.  The app allows you to input up to five (5) locations to receive emergency news from.

Trusted Leader in Water Damage Restoration and Fire Damage Restoration in Dallas Texas

SERVPRO of North Irving is a water damage restoration and fire and smoke damage restoration company in Dallas Texas. We have performed work in the Dallas community for over 30 years.  We are also a Texas Mold Remediation Contractor for Texas and offer free mold inspections.

Our crews are available dispatch for 24 hour emergencies every day of the year. We can be reached 24/7 at (972) 986-7677.  Call us any time!

“Like it never even happened,” only happens here.

State of Texas Emergency Assistance Registry (STEAR)

6/7/2018 (Permalink)

Texas Department of Public Safety Logo The Texas Department of Public Safety runs the STEAR program.

State of Texas Emergency Assistance Registry (STEAR)

If you need assistance during an emergency event such as a natural disaster, consider signing up for Texas State’s STEAR (State of Texas Emergency Assistance Registry) program.  

STEAR is made for:

  • People with disabilities
  • People with access and functional needs such as:
    • Limited mobility
    • Communication barriers
    • Requiring additional medical assistance
    • Requiring transportation assistance
    • Requiring personal care assistance

STEAR provides local emergency planners and responders with information on the needs of their community.  Available services vary by community. To learn more about your county’s use of the program, visit their Emergency Management Office.

Registration for STEAR is free, voluntary, and confidential.

Register Online at State of Texas Emergency Assistance Registry or dial 2-1-1.

Trusted Leader in Water Damage Restoration and Fire Damage Restoration in Dallas Texas

SERVPRO of North Irving is a water damage restoration and fire and smoke damage restoration company in Dallas Texas.  We have performed work in Dallas, and other North Texas communities for over 30 years.  We are also a Texas Mold Remediation Contractor for Texas and offer free mold inspections.

Our crews are available dispatch for 24 hour emergencies every day of the year. We can be reached 24/7 at (972) 986-7677.  Call us any time!

“Like it never even happened,” only happens here.

Source: Texas Department of Public Safety

Small Business Week & SERVPRO of Dallas

5/2/2018 (Permalink)

Servpro service vehicles lined up in Dallas SERVPRO has been a trusted leader in the restoration industry since 1986.

Small Business Week Celebrates SERVPRO of Dallas

As we celebrate Small Business Week, our family is reminded of our own business, SERVPRO.

Although SERVPRO can be found in every state across the country, each franchise is independently owned and operated -- many of them by families, like ours.

The Weaver family began SERVPRO in 1986.  Our small business consisted of its two owners doing everything on their own -- from answering the phone to leaving our small office to do the job itself.  Back then, SERVPRO was only in the business of carpet cleaning. Our phone rang a few times per week, and no one was up to answer a 3 A.M. water damage emergency call.  We were trying to establish ourselves in the Dallas market along with the relatively new restoration industry.

Our family has been in Texas for almost ten generations, and we've always lived and worked in or around our home in Dallas Texas.  We can’t imagine living anywhere else.

Today, our headquarters is only minutes away from downtown Dallas and only a hop away from every major highway.  We chose this location to have a direct path to any job in DFW. Plus, we're only minutes away from the great food and entertainment Dallas has to offer.

SERVPRO has grown in the last 30 years.  We now offer 24-hour emergency service to any home or business.  We still do carpet cleaning, but we've added other services as well:

Damage Restoration Services

Esporta

We are one of the few Esporta certified and trained businesses in North Texas.  This makes us uniquely qualified to sanitize clothing and other textiles that have been affected by Category 2 Water, Category 3 Water, Mold, and Smoke and Fire Damage.  With an 85%+ success rate, we have among the highest rate of success in the textile restoration industry.

Storm Damage Cleanup

In the past 30 years, we have traveled to many areas of our country that have been devastated by natural disasters.  We have responded to hurricanes, tornadoes, wildfires, and even major hail-damaged communities.

Commercial Services

We have contracts and agreements with many businesses and commercial properties in North Texas.  From being their go-to SERVPRO franchise for any size disaster to having their air ducts or commercial carpets cleaned, we are always available.  If you are a business also interested in a long term partnership with us, just give us a call. We offer free consultations.

Reconstruction

Our reconstruction division is the newest in our family of services.  We decided to add this division to our company after talking to many customers who wished we could finish their projects from start to end.  Many times, properties are permanently damaged by water damage, fire damage, or mold. While we would be available for restoration and mitigation, reconstruction was not part of our offer. 

In the end, we listened to the call of our customers and opened reconstruction to become one of the few full-service restoration contractors in North Texas.  We take our slogan, “Like it never even happened," to heart!

Check out our before & after photo gallery of work we’ve recently done.

Restoration Industry Experts in Dallas

We have grown to be a trusted expert in the restoration industry, and we’re now also a full-service restoration provider.  We have a great group of employees that help us accomplish this every day.

We’ve grown from our first two employees.  Today, our family employs 30 full time and highly trained technicians.  Our staff loves the work they do -- some of them have been even been with us for nearly 15 years!  Our work is not easy and many days are long, but the amount of time we spend with each other makes us tight-knit.  We have seen each other get married, have their first child, and even welcome grandchildren. We wouldn’t have it any other way.  

Trusted Leader in Water Damage Restoration and Fire Damage Restoration in Dallas Texas

SERVPRO of North Irving is a water damage restoration and fire and smoke damage restoration company in Dallas Texas.  We have performed work in Dallas and other North Texas communities for over 30 years.  We also have a Texas Mold Remediation Contractor License and offer free mold inspections.

Our crews are available dispatch for 24-hour emergencies every day of the year. We can be reached 24/7 at (972) 986-7677.  Call us anytime!

“Like it never even happened,” only happens here.

Thank You for 32 Years Dallas!

12/22/2017 (Permalink)

A picture of Billy and Mary Weaver, 1986 founders of SERVPRO in Dallas Billy and Mary Weaver, 1986

Our franchise was started 32-years ago as a family owned and operated business. We still are to this day. Back then, we had one service -- carpet cleaning. Today, we offer seven core services, and we're preparing for more in the upcoming year.

The past 32-years haven't had a dull day. In the emergency restoration industry, we simply never know what will happen. From a water damage at a large business or a fire at a home to a major storm hitting a portion of our country, we have to always be ready when our phone rings.

This past year, our office traveled to Rockport and Houston to help with the damage caused by Hurricane Harvey, and we spent nearly three months working for those who called for our help. Communities there continue to recover. We'd like to acknowledge the strength of our fellow Texans as they rebuild, and we'd also like to thank other SERVPRO franchises, restoration companies, and volunteers from around the United States as they helped our fellow Texans.

2017 was a busy year for our franchise. We saw our SERVPRO family grow. Our team has many new faces, and our seasoned employees are mentoring a new generation. Our employees come from all walks of life with a unified purpose--to help. Our technicians have responded to calls at every hour of the day, during all holidays, without complaint. We always say that it takes a unique person to work in our industry and enjoy themselves. The jobs are not always pleasant to see (or smell), but if the spirit of stewardship lives strong in that person, they can always perform their work and be satisfied in having helped. Those are the people our franchise has hired.

We are grateful for our employees and customers, and we look forward to a happy and safe 2018. Thank you for 32 years, Dallas.  We look forward to many more. 

Career Day at Dallas ISD’s Maple Lawn Elementary

4/20/2017 (Permalink)

Career Day at Dallas ISD’s Maple Lawn Elementary 4th Grade Teacher at Dallas ISD's Maple Lawn Elementary Trying Out Personal Protective Equipment.

We had a blast with the Rockets during College and Career Day at Maple Lawn Elementary in Dallas, Texas. SERVPRO of North Irving spent the morning talking to the school’s 4th grade classes about the types of experiences SERVPRO technicians experience in the field.

“We talked about fire and water damages and what might cause each of those,” explained Michael Weaver, owner of SERVPRO of North Irving.  “The kids talked about natural disasters causing water damages, including tsunamis in Asia. I was really impressed with their depth of knowledge.”

Since our office also has a Texas Mold Remediation Contractor license and we are certified to perform mold remediation, that topic was brought up, too.  “Mold is that stuff on old cheese,” one student said.

“And the pizza my brother once left in his room for a week,” another added.

They’re both right!  When the students realized that mold could also grow on walls and shoes, they were surprised.

“Everyone had seen mold on cheese, but seeing pictures of dangerous levels of mold was an eye opener for many of the kids,” Weaver explained.  “We wanted to explain the necessity of having proper safety precautions with everything we do in our line of work.”

When we took out some personal protective equipment and asked for volunteers to put it on, a lot of hands went up--including the teacher’s.  As the students giggled when their teacher put on a full kit, other student volunteers also put on smaller pieces of the equipment. With cries of Fight the Mold! and Ghostbusters! everyone was ready to go to work.

Students learned about full body Tyvek suits, nitrile gloves, full face respirators, and even how to use a HEPA vacuum.  The grand finale was learning about ATP testing, which our office uses to test for contamination levels on various surfaces.  

“We asked the class which surface they thought was the dirtiest.  Every group got one guess and the one with the highest number won.”

The winner?  The classroom door’s handle with an ATP score of over 1,000!

“The passing score is 10 or less,” Weaver smiled.  “Everyone was kind of shocked, but they understand why something that is touched by almost everyone every day could get so dirty.”

Of course, the handle was cleaned immediately.  

“Ultimately, we just wanted to remind the kids to stay safe,” said Michael. “It was a really fun day for us, and we hope to be invited back.”

“The Weavers are amazing to volunteer their time and talents to come to speak to our students on College and Career Day,” said Stacy Owens, Counselor at Maple Lawn and the organizer of the event.  “They are passionate advocates for SERVPRO and their integrity is evident. I would trust them with any clean-up that I may need in the future.”

Trusted Leader in Water Damage Restoration and Fire Damage Restoration in Dallas Texas

SERVPRO is a water damage restoration and fire and smoke damage restoration company in Dallas, Texas. With our crews responding immediately to jobs, we are faster to any size disaster. We also have a Texas Mold Remediation Contractor License and offer free mold inspections. You can trust us to restore your home or business.

Our crews are available dispatch for 24-hour emergencies every day of the year. We can be reached 24/7 at (972) 986-7677.  Call us any time!

“Like it never even happened,” only happens here.

Our 30-Year Anniversary: Thank You, Dallas

12/2/2016 (Permalink)

Billy and Mary Weaver Billy and Mary Weaver months before opening SERVPRO of North Irving in 1986.

SERVPRO of North Irving Serves DFW for 30 Years

We opened our doors in December 1986.  Back then, our owners were expecting their son; he turns 30-years-old himself in a few months and now co-owns this business.

This place has changed in three decades.  We started cleaning carpets with our two original owners.  Today, our range of services has grown to include water and fire damages, mold remediation, restoration, cleaning such as biohazards, soft contents, and, yes, still carpet, but with much more modern machinery.  

Even with our growth, our first dollar made hangs in a frame in our entrance hallway. Our first check received, also for $1.00, is nearby.  It's important for us to remember where we started and retain our humility.

SERVPRO of North Irving is an independently run, family owned business, and the values we hold continue to drive out daily operations.  Our goal is to provide service of the highest quality to our clients in their time of need.  A vital component to our first class service comes from our employees. Our technicians and managers are always trained in the latest restoration and reconstruction techniques, and they have a passion for helping clients put their homes and businesses back together after an emergency situation.  Without our employees, our business simply wouldn't be what it is.  Over the years, they too have become part of our family.

It's been a great adventure so far, and we haven't done it alone.   

To the thousands of clients that have given us the opportunity to restore their homes and businesses, thank you.

 To our employees that helped us grow our business, thank you.  

We appreciate your support more than we can express in words.

We're grateful to have been part of the Dallas community for the past 30 years, and we hope to continue making it "Like it never even happened," for many more.

Trusted Leader in Water Damage Restoration and Fire Damage Restoration in Dallas Texas

SERVPRO of North Irving is an experienced Dallas water damage restoration and fire and smoke damage restoration company.  We have performed work in the Dallas community for over 30 years.  We also have a Texas Mold Remediation Contractor License and offer free mold inspections.

Our crews are available dispatch for 24 hour emergencies every day of the year. We can be reached 24/7 at (972) 986-7677.  Call us any time!

“Like it never even happened,” only happens here.